2,176 to 2,200 of 3,774 CRM Jobs in the UK

Senior CRM & Omnichannel Clienteling Manager

Location
City Of London, England, United Kingdom
foundation and an ambitious retail expansion ahead. As we prepare to open physical stores alongside our e‐commerce presence, we are seeking a Senior CRM & Omnichannel Clienteling Manager to build, lead, and scale a best‐in‐class customer strategy across all touchpoints. This role sits at the intersection of data … marketing, technology, and retail experience. You will own and lead the global CRM and clienteling vision: driving customer lifetime value, personalisation, and seamless journeys online and in‐store, while preserving the brand’s luxury DNA. Job requirements 8-10+ years of experience in CRM, lifecycle marketing, or clienteling within ...

Commercial Director – Sales & Customer Growth

Location
Greater London, England, United Kingdom
Requirements We are particularly interested in candidates from: Hospitality technology Hotel group commercial leadership B2B SaaS Enterprise technology sales Experience with technology such as CRM, PMS, Revenue Management, Meetings & Events, distribution or other hospitality platforms would be a strong advantage. You should have: A strong track record of winning … building a commercial function rather than simply managing an established sales team. Competitive salary with commission-based incentives. Work with a leading hospitality-focused CRM with deep PMS integrations Exposure to international hotel groups and cutting-edge technology Fast-paced, collaborative, and growth-oriented environment #J-18808-Ljbffr ...

CRM Lifecycle Executive

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
throughout their lives, whether theyre saving and investing, buying their first home, or planning for retirement. Job Brief Moneybox is growing rapidly, and our CRM team is no exception. We have more customers, more accounts, more content and more features than ever before. A key driver of that growth … manual) is getting understandably more complex in line with the increasing number of products and features we offer. Were looking for an experienced CRM Lifecycle Executive to coordinate our ever-growing customer marketing campaigns. This person will play a key role in building a more engaging and personalised experience ...

Customer Service Manager

Hiring Organisation
Tate
Location
Stevenage, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 33,000 - 37,000 Annual
time to join the business, with several planned improvement projects across customer service and operations. You will help learn, support and implement a new CRM system, which will link into a new Warehouse Management System, while also helping to enhance the ticketing system to improve customer response times and overall … well with different personalities. Confidence managing change, introducing new processes and bringing people with you. Intuitive systems skills, including the ability to learn new CRM, ticketing and operational platforms quickly. Strong organisational skills, with the ability to prioritise, allocate work and monitor performance. A hands-on, visible and practical management ...

CRM AVP

Location
Southampton, England, United Kingdom
CRM is accountable for maximising customer lifetime value through data-driven, personalised and orchestrated customer engagement for both P&O Cruises and Cunard. Reporting to the Chief Commercial Officer, the role is accountable for CRM strategy, customer data activation, lifecycle marketing and personalisation, ensuring the right message, offer and experience … marketing technology ecosystem, notably Salesforce and Adobe Experience Platform, to enable a single, actionable view of the guest. Key Accountabilities: Lead and define the CRM and customer engagement strategy across the full guest lifecycle, including prospect nurture, pre-cruise, onboard, post-cruise and repeat booking activity. Lead the activation ...

Senior Platform Owner: Customer Engagement & Automation

Location
United Kingdom
Skipton Building Society is seeking a Senior Platform Owner to lead the evolution of Dynamics 365 and Power Platform across CRM, case management and automation. You will define the multi-year platform vision, ensure scalability, security and high-performance delivery across Homes, Money and Membership. You’ll partner with Value ...

Customer Transformation Manager – Government and Public Sector

Location
Greater London, England, United Kingdom
government, health, charities, arm’s-length bodies or central government, would be particularly relevant. Practical understanding of customer and service technologies. This may include CRM, case management, contact centre platforms, digital channels, portals, self-service, workflow, automation, integration and customer data solutions. You should understand how these technologies can improve ...

Customer Service Sales Administrator

Hiring Organisation
ASL
Location
Oxford, Oxfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 27,000 - 30,000 Annual
detail and a flexible, positive can-do attitude Good team player, friendly, polite, professional, resilient telephone manner Excellent IT skills (can use database, spreadsheets, CRM systems. Salesforce is desirable) Excellent listening ability, communication, negotiation and interaction skills Key responsibilities of this internal sales executive role include; Daily management … quote database- following up on recent quotations, sales enquiries, customer interactions, CRM database Calling customers regarding recent quotations, making outbound calls to existing customers, checking their quotes and answering queries and questions and following these up Market research -Liaising with customers about the requirements, gathering more detailed information about their ...

Senior CRM Operations Manager

Hiring Organisation
Marshmallow
Location
London, UK
Employment Type
Full-time
created an environment where curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you. CRM sits within the User Experience team, helping Marshmallow build more effective, joined-up communication with our customers across the business. CRM is a meaningful driver of impact … organisation, with clear opportunities to improve how we engage customers and measure the value of that work. This role will help shape how CRM is used at Marshmallow by building strong foundations, enabling others to use the platform effectively, and creating the governance needed to make customer communications work better ...

Customer Success Manager

Location
United Kingdom
Job Description: Customer Success Manager IT & Tech Recruitment Location: Edgbaston, Birmingham B15 1TP About Us At VIQU, we're a specialist IT and technology recruitment agency with a reputation for delivering exceptional service to both ...

Customer Success Manager

Hiring Organisation
VIQU IT Recruitment
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Job Description: Customer Success Manager – IT & Tech Recruitment Location: Edgbaston, Birmingham B15 1TP About Us At VIQU, we're a specialist IT and technology recruitment agency with a reputation for delivering exceptional service to both ...

Lead Order Management & Assurance Coordinator

Hiring Organisation
Ethos Talent
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
following would be advantageous, although not essential: Telecommunications, connectivity, managed services or another recurring-revenue environment. ConnectWise or a comparable CRM, PSA or order-management platform. ConnectWise CPQ/Sell or another configure-price-quote system. Reconciling supplier invoices against customer billing or service inventories. Credit control, recurring billing, cancellations ...

Customer Success Advisor - Portal Support

Hiring Organisation
Agilio Software
Location
Leicester, England, United Kingdom
escalated or complex customer issues through to resolution. A customer-focused approach with a genuine passion for delivering an excellent member experience. Experience using CRM, helpdesk, or ticket management systems. Ability to work independently in a remote environment while managing priorities effectively. Desirable Skills & Experience Experience providing ...

Sales Manager (New Customer Acquisition) - Software Monetization

Hiring Organisation
Thales Group
Location
Reading, Berkshire, UK
Employment Type
Full-time
project benefits and added value arguments with and for customers and prospectsForecasting and creation of measurable concepts for target achievementTraceable documentation in the CRM system SalesforceEducation- Successful university degree (business administration, business informatics or similar) or comparable education/professional experienceSkills5-10 years of experience in direct sales of complex ...

Customer Care Executive

Hiring Organisation
HBS Group
Location
Colchester, Essex, United Kingdom
Employment Type
Full-Time
Salary
£13.00 - £15.00 per hour
phone, strong customer service skills gained in previous customer facing roles. Strong IT skills, proficient with Excel and experience with ERP and CRM systems. Good typing skills will be required for quick processing of orders. Organised and able to prioritise activities and multi-task. Self-motivated with a positive ...

VIP Relationship Manager

Location
Greater London, England, United Kingdom
High emotional intelligence (EQ) and outstanding communication skills, with a natural ability to build credibility and rapport with senior and sophisticated clients. Experience using CRM platforms (Salesforce or similar) to manage pipelines, client engagement and performance tracking. Comfort operating in fast-paced, high-ownership environments with revenue accountability. Familiarity with ...

Customer Relations Agent

Hiring Organisation
LaplandUK
Location
London, England, United Kingdom
Covent Garden Role Overview: As Customer Relations Agent, you will be responsible for the daily overview and handling of enquiries and escalations within our CRM platform. Reporting into the Customer Relations Manager, you will be expected to review, effectively resolve, and manage enquiries and escalations from guests in a timely … experience is desired Strong communication skills with experience reporting to senior management and liaising with other departments Experience in using computer-based systems, including CRM platforms, booking systems, and Microsoft Excel. Desirable Skills: We are seeking organised, solution-oriented, and driven individuals to join our seasonal Customer Relations team, working ...

Customer Service Agent/Helpdesk Agent - Office Based

Hiring Organisation
proAV Ltd
Location
Egham, Surrey, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
organizational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsibility. Desirable skills: Experience of incident-based ticketing systems Experience of CRM systems, (ideally Microsoft Dynamics) Experience of SAP Experience of working in an AV/VC technology arena Previous Customer Service experience Weekly touch-point meeting ...

Customer Analyst

Hiring Organisation
Harnham
Location
Southampton, England, United Kingdom
week) | £50,000 + Bonus This is an opportunity to join a well-established, data-driven business where you'll help shape customer, CRM and retail media strategy through analytics. Working across campaign measurement, audience analytics and customer behaviour, you'll deliver insights that directly influence commercial decisions. The Company … data and analytics. Their analytics function partners closely with marketing and commercial teams to drive customer growth and campaign performance. The Role Analyse customer, CRM, loyalty and retail media data to uncover actionable insights. Measure campaign performance using uplift analysis, incrementality testing and ROI evaluation. Build and assess customer audiences ...

Customer Outcome Executive (Account Executive)

Location
Greater London, England, United Kingdom
roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword ...

Senior CRM Marketing Manager: Salesforce & Multichannel

Location
Sheffield, England, United Kingdom
UniHomes seeks a Senior CRM Marketing Manager to lead multichannel lifecycle campaigns across app, email, SMS, push notifications and WhatsApp. You will own Salesforce Marketing Cloud, drive data quality, and shape the CRM roadmap as UniHomes+, the customer app, launches. You will manage a small team, set tone of voice ...

Senior Analyst, Beauty Customer Analytics

Location
Manchester, England, United Kingdom
seeking a Senior Analyst – Customer (Beauty) to own analytics across the customer lifecycle for our THG Beauty business. You will work across acquisition, retention, CRM, loyalty and marketing, delivering end-to-end insights that inform strategy. You’ll build segmentation and models, analyse channel performance, and translate findings into clear ...

Associate Relationship Manager, Startups & Venture Capital

Location
Greater London, England, United Kingdom
roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword ...

CRM Transformation Lead | Hybrid | 18-Month Contract

Location
Dunfermline, Scotland, United Kingdom
Head Resourcing Ltd is seeking an experienced Project Manager to lead a major CRM transformation programme in Scotland. The role covers the full lifecycle from discovery through data migration, testing and go-live, delivering a single source of truth to improve customer experience and reporting. The role requires proven CRM ...