IT MSP Service Delivery Manager - Transformation, People, Process
- Hiring Organisation
- Appcast
- Location
- Birmingham, UK
performance reviews and capability planning.• Build a culture of ownership, accountability and continuous improvement.• Support recruitment and succession planning as the business grows.Projects & Customer Onboarding• Coordinate operational delivery for new customer onboarding and Managed Service transitions.• Work closely with Sales, Projects and Technical teams to ensure … disaster recovery and modern RMM platforms (NinjaOne experience advantageous).• Strong customer-facing communication and stakeholder management skills.• Commercial awareness with experience supporting customer onboarding, service transitions and pre-sales activities.• Experience supporting legal, professional services or other regulated environments would be advantageous.Why Join Nexian This ...