Payments Optimisation Manager
- Location
- Manchester, England, United Kingdom
role will monitor payment acceptance, identify performance issues and opportunities, and work with payment service providers, acquiring banks, technology teams, product teams and commercial stakeholders to improve successful payment completion and reduce avoidable customer friction. The successful candidate will take ownership of payment-performance reporting, incident escalation and optimisation … Hold regular performance reviews with partners and track agreed actions through to completion. Compare provider performance across markets, payment methods and transaction types. Support commercial discussions by providing performance evidence and identifying service or contractual shortcomings. Internal stakeholder management Work closely with Technology, Product, Finance, Fraud, Treasury, Customer Experience ...