326 to 350 of 435 Customer Experience Jobs in London

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

Data Scientists focused on delivering measurable impact. This is a highly visible leadership role sitting at the intersection of data science, commercial strategy, and customer experience. The Opportunity As the Data Science Manager, you’ll lead both the technical direction and people development of the team, helping shape … data science capability. This is a leadership role with real influence, balancing strategic direction with hands‐on technical oversight where needed. Skills and Experience Previous experience leading or managing Data Science teams in a commercial environment Strong background in machine learning, advanced analytics, or statistical modelling Strong stakeholder ...

impact at leadership level. The Company This organisation operates across a large, multi-site portfolio and has built a strong reputation for delivering exceptional customer experiences through a combination of operational excellence, technology, and innovation. They have invested heavily in their data capabilities, creating a collaborative Analytics and Data … with Data Engineering teams to ensure data is accessible, reliable, and fit for purpose Supporting a major transformation programme focused on creating a single customer view across multiple data sources Working closely with project and transformation teams to define analytical requirements and measure success Presenting findings and recommendations ...

Operations. Drive Excellence. Shape the Future. Are you an experienced operational leader who thrives on building high-performing teams, improving processes, and delivering exceptional customer experiences? I am recruiting for an Operations Director to join an award-winning digital technology business that delivers innovative digital signage solutions to some … impressive success. Operations Director Opportunity Reporting directly to the Managing Director, you'll take ownership of the company's operational delivery function, ensuring projects, customer services and operational teams consistently deliver outstanding results. You'll oversee multiple departments, have a team of 4 direct reports, ensuring people, processes ...

technology businesses as they shake up the sector. Their intelligent platform helps their clients respond faster, qualify better leads, streamline maintenance and deliver standout customer experiences through cutting-edge AI. With demand accelerating, they're now hiring a Business Development Executive to drive new business and play … business and wants to be part of a fast-paced technology company where your success will be recognised and rewarded. Essential Skills & Experience 2-3+ years' experience in Business Development, Sales Executive, Account Executive or a similar new business sales role Proven track record of generating your ...

technology businesses as they shake up the sector. Their intelligent platform helps their clients respond faster, qualify better leads, streamline maintenance and deliver standout customer experiences through cutting-edge AI. With demand accelerating, they're now hiring a Business Development Executive to drive new business and play … business and wants to be part of a fast-paced technology company where your success will be recognised and rewarded. Essential Skills & Experience 2-3+ years' experience in Business Development, Sales Executive, Account Executive or a similar new business sales role Proven track record of generating your ...

it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. Skills And Competencies Minimum 10 years of experience in commercial operations, business process transformation, digitization, or related disciplines; experience in a regulated environment preferred Minimum 5 years of experience … operating in an agile environment; demonstrated ability to translate business needs into process improvements, define user stories, and manage execution of transformation initiatives Proven experience identifying and implementing AI-enabled solutions to drive productivity, efficiency, and business impact Strong analytical and data storytelling skills with the ability to interpret ...

First Line Support Engineer/IT Service Desk Technician A fantastic opportunity for an IT support professional with previous service desk or MSP experience to join a growing technology consultancy. You’ll support clients with troubleshooting, cloud technologies, Microsoft systems, cybersecurity and customer-focused technical support … Service Desk Technician you will provide 1st-line technical support across desktops, laptops, mobile devices and Microsoft cloud technologies while delivering an excellent customer experience. Working within a collaborative service desk environment, the First Line Support Engineer/IT Service Desk Technician will troubleshoot issues, manage user accounts, support ...

stack solution for building, fine-tuning, and deploying AI at scale. Whether an organization is modernizing internal operations, launching AI-powered products, or transforming customer experiences, the company takes them from concept to production on a single, unified platform. We work differently than most AI companies: our teams deploy … production reliability. You’ve designed distributed systems that handle thousands of requests per second while maintaining sub‐second response times and cost efficiency. Experience with Golang is strongly preferred, and exposure to inference engines (vLLM, TGI, TensorRT), containerization, and distributed systems is an added bonus. You take ownership ...

looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line teams to ensure issues are resolved … efficiently and professionally. What you’ll be doing Investigating and resolving escalated customer queries Supporting customers across IRIS Financials products Working with internal teams to resolve technical issues Contributing to continuous improvement and knowledge sharing Supporting UAT and product enhancements What you’ll bring Experience in a customer ...

Westfield office to support the Site Trading Team. You will own the operational health of the website and app, ensuring a stable, high‐performing customer experience through effective production support and governance. Lead end-to-end incident, problem and defect management, coordinate cross‐functional teams to resolve production ...

leading the design and rollout of observability across real-time, latency-sensitive platforms. This is a hands-on role where you'll shape how customer experience, system reliability, and operational insight are measured end-to-end. You'll work closely with engineering teams to embed metrics, tracing, logging ...

digital innovator with a passion for food, tech, and creating exceptional customer experiences? This is your opportunity to lead digital transformation for a premium brand that's redefining workplace dining across the region. We are seeking a Head of Digital ( contract based ) to champion digital strategy across our flagship ...

Valtech? We’re the experience innovation company—a trusted partner to the world’s most recognised brands. To our people we offer growth opportunities, a values‐driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed … continuous learning, meaningful impact, and professional growth. Whether you’re pioneering new digital solutions, challenging conventional thinking, or building the next generation of customer experiences, your work will help transform industries. The Role As Lead Appian Consultant, you’ll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers ...

leader who enjoys remaining hands-on while mentoring and developing a team of skilled engineers. You'll play a key role in resolving complex customer issues, driving service excellence and supporting the continued growth of an ambitious organisation. What you'll do Lead and develop a team … Line engineers within a busy MSP environment. Take ownership of complex technical escalations and major customer issues. Mentor and coach engineers, providing technical guidance and leadership. Work closely with service delivery teams to ensure exceptional customer outcomes. Lead by example through hands-on technical involvement and proactive problem ...

charter end-to-end. You will lead a team of product managers, marketers, and program managers building the systems, experiences, and intelligence that drive customer settlement at scale. Your products today reach 140MM+ customers annually and operate across all 10 emerging marketplaces. Your charter spans four interconnected programs … build conviction on long‐horizon product bets while delivering measurable quarterly results; who can architect ML‐powered systems while staying grounded in customer psychology and behavioral economics; and who can lead cross‐functional teams spanning product, science, marketing, and engineering across geographies. You will operate at the intersection ...

data, and creativity. Our role as trusted advisors in the digital landscape empowers the world’s most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. We embrace the power … client" internally while maintaining a firm grasp on Astound’s commercial interests to ensure win-win outcomes. Qualifications and Skills 7+ years of experience in project management or account relationship management, with at least 2+ year focused on Salesforce-centric digital transformations. Proven track record of growing Salesforce accounts ...

workload and monitor team performance against service standards. Provide technical guidance, coaching and training to payroll staff. Establish a culture of continuous improvement and customer-focused service delivery. Support recruitment, induction and performance management activities. Investigate and resolve complex payroll and pension-related issues. Lead payroll transformation, automation … payroll and pension information clearly to both specialist and non-specialist audiences. Support internal and external audits and ensure timely implementation of recommendations. Extensive experience managing payroll operations within a complex organisation. Advanced knowledge of Oracle Payroll systems and payroll system administration. Strong understanding of Local Government Pension Scheme ...

largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.****At Temenos, we have an open-minded and inclusive culture, where everyone … operational goals, driving efficiency and success for clients in the enterprise banking sector.* **Cross-Functional Collaboration**: Work closely with product management, engineering, sales, support, customer success, field consulting, and external partners to codify, standardize, and share enterprise knowledge across all Temenos teams.* **Knowledge-Centered Culture**: Embed knowledge management practices ...

Overview Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. The Chief Data and Analytics Office is responsible for building enterprise-scale … engage with a diverse range of stakeholders, ensuring effective collaboration and delivery across multiple teams and functions. Required Qualifications, Capabilities, and Skills Significant experience in product delivery, project management, or program management roles, with a strong focus on data management (especially data lineage and data controls) within the financial ...

hardware, and software installations, configuration, and troubleshooting. You will also maintain accurate documentation of support requests, resolutions, and system configurations while delivering an excellent customer experience. This role would suit a proactive IT professional who genuinely enjoys supporting end users, takes ownership of issues from start to finish … comfortable working independently as the dedicated on-site IT resource. Essential skills and experience: Excellent problem-solving and fault-finding skills, with a proactive and methodical approach First-class verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users A helpful, enthusiastic ...

investment, they are scaling rapidly and expanding into new markets. Analytics sits at the core of the organisation, influencing performance across marketing, product and customer experience. The business fosters a high-performance environment where data is used proactively to unlock growth opportunities. The Role You will … product teams to influence strategy and prioritisation Translate complex business questions into clear analytical frameworks and recommendations Analyse performance across funnels, campaigns, experiments and customer lifecycle Design and evaluate A B tests and other experiments to measure impact Diagnose trends in performance and identify underlying drivers Deliver clear, actionable ...

over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. … bring Ability and/or willingness to use our product. Bachelor's degree in Computer Science, Engineering, or related technical field. 5+ years of experience in a Solution Architect or similar technical presales role with experience in sales and explaining product benefits to customers. Must be adept ...

take ownership of technical resource planning, team coordination and operational excellence, ensuring technicians, equipment and event spaces are fully prepared to deliver an outstanding customer experience. This is an ideal opportunity for an experienced Senior AV Technician, Lead Technician or Team Leader looking to progress into a management role … develop members of the technical team. Work collaboratively with internal stakeholders to ensure seamless event delivery. Promote best practice in health & safety, housekeeping and customer service. Skills & Experience You'll bring: Experience supervising or leading an AV technical team. Strong knowledge of corporate AV, conferencing and live ...