376 to 400 of 755 Customer Experience Jobs in London

enable every marketer at Preply to operate at their full potential. What you need to succeed: At least five years of hands‐on technical experience in Performance Marketing channel management for a highly‐trafficked consumer website OR experience as a product manager in marketing technology. You have experience … etc. You're a systems thinker who thrives on making complex ecosystems automated, measurable, and scalable. Exceptional analytical and problem solving abilities. You have experience leading cross‐functional teams to deliver products to global markets. You're a natural leader. You know how to influence people to get things ...

make machines do the heavy lifting About the role Reports to: Operations Manager (US Cards & Loans) As a Team Lead in Customer Operations, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to our US customers, across … consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate a substantial portion of your time (up to 30%) to identifying and supporting process improvements, leveraging frontline insights to inform automation ...

make machines do the heavy lifting About the role Reports to: Operations Manager (US Cards & Loans) As a Team Lead in Customer Operations, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to our US customers, across … consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate a substantial portion of your time (up to 30%) to identifying and supporting process improvements, leveraging frontline insights to inform automation ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About our Team You will be part of a London based team delivering implementations for LexisNexis Risk Solutions clients across EMEA. About the role This role combines ...

learn more about ICIS at https://www.icis.com/explore. About our Team Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We’re on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing … will define the AI-ready data strategy, semantics layer, and MCP-first distribution approach that powers internal product teams, partner integrations, and AI-native customer experiences. This is a highly influential individual contributor role where you will shape platform standards, drive adoption, and help establish how ICIS delivers trusted ...

data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. … break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position … ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your ...

right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value. Our expertise spans software engineering, AI & data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset. Why Join Us? If you are looking for a place … engineering standards across the wider technology group. What You'll Bring to the Role Essential Requirements: 10+ years of software engineering and architecture experience, with substantial recent hands-on development experience and a track record of personally delivering production systems. Strong hands-on expertise across Python, SQL, backend ...

launched Chase UK to transform mobile banking with seamless, customer-first digital experiences - and we're just getting started. With the trust of millions of customers in the US and rapid growth in the UK, we're building the bank of the future with a start-up mindset inside … one. Job responsibilities Collaborate with cross-functional teams to help define, design, build, and release new Android mobile features that directly impact the customer experience Develop and maintain clean, efficient, testable, and reusable Kotlin code aligned with modern Android engineering standards Build intuitive user interfaces using modern Android ...

Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices workhand‐in‐handto shape the Charlotte Tilbury experience -from the glamour of London and the style capitals of Europe,to the energy of the Americas, the vibrant beauty hubs of the Middle East … categories,we’relooking for extraordinary talent to join us. About the role The platform team looks after the infrastructure that supports the Charlotte Tilbury customer experience online, and the platform that our engineers use – from CI/CD pipelines to shared Terraform modules, from security improvements to tooling ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About our Team: You will be part of a London based team delivering implementations for LexisNexis Risk Solutions clients across EMEA. About the role: This role combines ...

hire for this role. Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake … Youll deliver business solutions on Dynamics and the Power Platform for mid to enterprise-level organisations, across multiple sectors, gaining a valuable breadth of experience along the way. This is a great opportunity to progress your existing skills with a leading Microsoft Partner, working with cutting-edge technologies. ...

ABOUT APPLY APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. … bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com. About ...

launched Chase UK to transform mobile banking with seamless, customer-first digital experiences – and we're just getting started. With the trust of millions of customers in the US and rapid growth in the UK, we're building the bank of the future with a start-up mindset inside … team focused on delivering high-quality mobile banking features for our Chase UK customers. You will contribute to the development, testing, and maintenance of customer-facing Android applications, working closely with engineers, product managers, designers, and stakeholders across the full software development lifecycle. Job responsibilities Collaborate with cross-functional ...

Commercial and Enterprise Segments. You will work alongside our Account Executives to advise, consult and help steer strategy for new business as well as customer expansions. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions … Fullstory can enhance their products and services. Use AI tools to help build customized demo environments, draft business case proposals, and summarize customer discovery calls. Act as a trusted advisor and technical SME for key opportunities; building relationships with technical stakeholders and key decision makers. Communicate and strategize cross ...

paid media leads to adapt global campaigns for European markets, and build region specific programs where needed Work with product, ops, and customer experience teams to make sure the product, fulfillment, and support experience meet local market expectations Serve as the primary voice of the European market … marketing activity is compliant with local advertising, data privacy, and consumer protection regulations (GDPR) What You'll Bring: 8+ years in marketing, with meaningful experience in a general manager, country manager, or regional marketing lead role A track record of launching or scaling a consumer brand ...

Generation Great marketing doesn't stop when someone fills in a form. The real magic happens afterwards. It's building the journeys, automations and customer experiences that turn enquiries into conversations and conversations into customers. That's exactly what we're looking for. We're The Travel Franchise … generate thousands of enquiries every month, and we're looking for someone who enjoys building smart marketing automations, high-converting funnels and seamless customer journeys to help us convert even more of that demand into new franchise owners. Note: Non-negotiables - Solid strategy, ideation and GTM skills. Impeccable spoken ...

Manager About the Job Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer-facing, acting as a trusted advisor … efficiency. You will own high-stakes client engagements end-to-end, bringing deep project management expertise to solve problems on the ground and drive customer outcomes with minimal oversight. About You As a Senior Project Manager in our PS Organisation, you will drive impact primarily through hands‐on delivery ...

successful candidate will serve as a trusted advisor to customers while leading account strategy, revenue growth initiatives and cross-functional engagement across Sales, Customer Success, Product, Delivery and Support teams. What you will be doing In this pivotal role, you will lead from the front, managing a portfolio … clients while championing their needs and aligning solutions with their strategic goals. You ll work closely with internal teams to support account growth, ensure customer success, and contribute to overall sales ambitions. Develop and implement strategic account plans for key clients Build and nurture relationships with senior stakeholders, including ...

Japanese Region. This position offers a unique opportunity to manage and shape Elastic’s strategy for the Japanese market including new logo acquisition, customer expansion and the creation of a high-performance environment. You will be responsible leadership across the sector - establishing a scalable, repeatable sales motion and unlocking … front: actively engage in strategic deals, coach your team, and set the standard for excellence. Design and implement scalable sales processes, compensation structures, and customer segmentation. Collaborate cross-functionally with Product, Marketing, and Partner teams to deliver value and innovation to customers. Ensure quota attainment and drive Elastic ...

delivery of critical point-of-sale and payment solutions across the UK. This role is ideally suited to someone with strong Oracle Simphony experience, or expertise with comparable enterprise POS platforms. The Opportunity You'll take ownership of the POS & Payments product roadmap, working closely with business stakeholders, technology … teams, and vendors to deliver enhancements that improve operational efficiency, customer experience, and commercial performance. The successful candidate will act as the subject matter expert for POS solutions, driving continuous improvement and ensuring maximum value is delivered from the platform. Key Responsibilities Own and prioritise the POS & Payments ...

delivery of critical point-of-sale and payment solutions across the UK. This role is ideally suited to someone with strong Oracle Simphony experience, or expertise with comparable enterprise POS platforms. The Opportunity You'll take ownership of the POS & Payments product roadmap, working closely with business stakeholders, technology … teams, and vendors to deliver enhancements that improve operational efficiency, customer experience, and commercial performance. The successful candidate will act as the subject matter expert for POS solutions, driving continuous improvement and ensuring maximum value is delivered from the platform. Key Responsibilities Own and prioritise the POS & Payments ...

Senior Product Manager - Fintech Location: London – hybrid working Contract Type: Permanent Salary: £70,000–£100,000 depending on experience We’re working with a growing, consumer-focused fintech looking for a Senior Product Manager to take ownership of an important area of its product offering. This is a brilliant … team works. The Role As Senior Product Manager, you’ll own the strategy and roadmap for a core area of the business, balancing customer needs, commercial priorities and the requirements of operating within a regulated environment. You’ll work across the full product lifecycle, from discovery and validation through ...

delightful. You'll lead a team of talented engineers, collaborating daily with product managers, data analysts, and designers to continuously improve the pricing plans, experience for both new and existing customers, making them fairer, more intuitive, attractive and more scalable. Qualifications What does it take: 5+ years of experience in Java or Kotlin (or other JVM based language) Strong experience with Spring framework, relational databases, distributed and concurrent systems (Kafka) Close collaboration with product managers, data scientists, data analysts, engineers and other product teams is a must have and is something to expect to happen ...

shape the future architecture of a rapidly scaling platform. What We're Looking For MUST FRONT END FOCUS WITH UI/UX Strong commercial experience with React, Next.js, TypeScript, HTML & CSS Proven ability to build high-quality, responsive user interfaces Experience translating Figma designs into production-ready code … Strong understanding of frontend performance, accessibility, and best practices Experience contributing to frontend architecture and reusable component libraries Collaborative mindset with a passion for product quality and user experience Why Join? High-growth business with genuine progression opportunities Influence product direction and customer experience Modern technology ...