376 to 400 of 466 Customer Experience Jobs in London

global positioning and messaging architecture for Sprinklr Service, articulating a differentiated "Platform + AI" narrative that resonates with Contact Center and Customer Service leaders; set strategic direction for competition and win strategies; develop core value propositions, messaging pillars, and competitive differentiation; establish scalable GTM frameworks and positioning playbooks … customer service or contact center solutions from launch through field enablement and market awareness. Strong storytelling and executive communication skills; ability to influence CX leaders, Sales VPs, and industry analysts. Analytical and data‐driven mindset; comfortable making strategic decisions based on market data, win/loss analysis, and competitive ...

commerce Executive - Luxury Jewellery-£35,000 + Benefits- Hatton Garden, London/Hybrid The Role Are you fluent in both French and English, with experience managing e-commerce websites and creating engaging online customer experiences? Would you enjoy helping a leading luxury jewellery brand grow its presence … trading and optimisation of our French website. You'll work closely with teams across Ecommerce, Marketing, Merchandising, Design, Development and Customer Service to improve website performance, launch exciting campaigns and enhance every stage of the customer journey. This is a fantastic opportunity to build your career with ...

technical problem solving, with the ability to challenge suppliers, identify root causes and continuously improve the environment. To be successful you'll have strong experience across Microsoft cloud technologies and enterprise infrastructure, together with a genuine passion for delivering an excellent internal customer experience. You'll ideally bring … experience with: Microsoft Azure and Microsoft 365. Entra ID, Intune and endpoint management. Windows infrastructure, networking and security. Disaster Recovery and Business Continuity planning. Infrastructure monitoring, backup and operational support. Managing technical teams, suppliers and MSPs. Working within business-critical or regulated environments. Why Apply? Join a profitable, growing ...

will spearhead sales of our innovative GRC and HRIS software suite and work closely with our delivery teams to expand and retain our customer base in the UK. Responsibilities Explore our solutions, focusing on our pioneering GRC and HRIS software suite. Forge strategic alliances with data analytics integrators … broaden adoption of our software. Strive toward business objectives, prioritise tasks, and deliver excellent customer experiences. Understand the daily challenges of C-level executives regarding data usage, balancing value and privacy. Ensure pipeline development, management, and sales execution excellence, consistently meeting and exceeding targets. Showcase the unique value ...

intelligence, data and digital transformation. The business partners with some of the world's most recognised brands to deliver innovative AI solutions that improve customer experiences, optimise operations and accelerate business growth. As an AI Architect, you will play a key role in shaping and delivering enterprise-scale … platform deployments across Azure, AWS or Google Cloud environments Contribute to business development activities including solution shaping, proposals and client presentations Skills and Experience Proven experience designing and delivering enterprise AI, Machine Learning or Advanced Analytics solutions Strong understanding of modern AI technologies including Generative AI, LLMs, Prompt ...

millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with … added services propositions, including DCC, MCP and integrated payment gateway solutions. The individual will lead a team of solution consultants, ensuring that partner and customer requirements are clearly understood, well documented and effectively driven through internal teams to support delivery and commercial success. In addition to leading the team ...

most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join … Executive Technology Product Manager, with significant exposure to senior finance and technology management. This pivotal role ensures operational efficiency, accurate financial transactions, and seamless customer experience. Key Responsibilities Product Management • Directs a comprehensive product strategy from product conception and definition through end of life. Ensuring effective delivery of requirements ...

secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world s leading IT solutions enterprises, helping us deliver services and solutions … encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we have a variety of training, support, and tools available to aid in your continual personal and professional development. ...

operating across four brands — Crew Clothing, Pringle of Scotland, Saltrock and Ben Sherman — with 130+ Crew stores, a growing digital channel and an omnichannel customer experience. We are in the middle of a significant technology transformation: a new eCommerce platform, a new third-party logistics partner, and an upgrade … documentation — reducing reliance on individual knowledge Act as the senior technical escalation point for integration incidents and go/no-go decisions Key Skills & Experience: Proven experience as a Solutions Architect or Technical Lead in a retail or omnichannel environment Deep knowledge of integration architecture — REST APIs, event ...

company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting … outcomes with strategic initiatives. What you bring to the party What you’ll need: Technical & advanced analytics: Advanced Google Sheet or Excel proficiency. SQL. Experience with BI tools like Power BI, Tableau, or specialized FP&A software (e.g., Pigment, Anaplan) is beneficial. Proven ability to work in ambiguity ...

execution Strong leader and mentor, able to build and scale high-performing teams Excellent communicator with executive presence, able to represent the company externally Customer- and partner-centric, understanding local market needs Collaborative, able to work across global, matrixed teams Data-driven and results-oriented, focused on growth … across EMEA, driving new business acquisition, partner-sourced revenue, and account expansion. Align regional go-to-market execution with global strategy, working closely with Customer Success, Marketing, and Operations leaders to ensure a seamless customer experience. Represent the company in key customer, partner, and industry engagements while ...

more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23461 The Skills You'll Need: Fluent in Cantonese and Mandarin, Experience in business analysis, familiar with digital banking tools. Your New Salary: up to £45k, depending on experience Hybrid , 1 day WFH, 4 days … internal teams and external stakeholders. Business Analysis and Projects: Gather, analyze, and document business requirements. Review and improve workflows to enhance efficiency and customer experience. Assist in project coordination and implementation. Prepare user guide, process documentation, and training materials. Develop test cases and perform UAT for system/process ...

Sierra, we re creating a platform to help businesses build better, more human customer experiences with AI. These values are the foundation of our work, and we are committed to upholding them in everything we do. Previously, he was co-CEO of Salesforce (which had acquired the company … Forward Deployed Infrastructure Engineer at Sierra, and a founding member of this function, you will own the end-to-end lifecycle of customer deployments, while helping define how Sierra s AI platform is deployed and operated across enterprise environments. You'll work directly with enterprise customers to architect, deploy ...

closure. Develop relationships with senior stakeholders including CIOs, IT Directors, Operations Leaders and Procurement teams. Deliver consultative, value-led technology solutions tailored to customer needs. Work closely with internal technical, delivery and marketing teams to ensure an exceptional customer experience. Grow recurring revenue through managed service agreements … looking for someone who is commercially focused, self-motivated and thrives on developing new business opportunities. You'll enjoy building relationships, solving customer challenges and achieving ambitious sales targets. You'll ideally have: A strong track record in business development within IT services, managed services or technology solutions. Experience ...

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including ...

London, LondonSenior Strategy Analyst What you ll do You ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you ll help us on our mission to Change Banking for Good by: Using your … price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking ...

developing end-to-end solutions, collaborating closely with both technical and business teams to deliver new features that drive growth and enhance the customer experience. What You'll Do Build and maintain robust, scalable applications across the full stack (Node/React/TypeScript) Collaborate in an agile team … Back End performance to ensure fast, seamless user experiences Contribute to continuous improvement efforts, introducing new ideas and technologies What You'll Bring Proven experience as a Full Stack Engineer or similar role Expertise in Node, React, JavaScript/TypeScript, HTML, CSS, and responsive design principles Strong understanding ...

client is an established international software provider that helps multi-site retail and consumer-facing organisations improve store operations, communication, task management, and customer experience. They combine the stability and resources of a global business with the culture of a growing regional team, offering employees significant autonomy, excellent development … campaigns, content downloads and event leads. Partner closely with Account Executives to develop account plans and convert opportunities into pipeline. Attend industry events and customer meetings to strengthen relationships and support pipeline generation. Maintain accurate CRM records, track activity and continuously test new outreach strategies to improve results. Profile ...

them. Technology is fundamental to the business, supporting operational locations and ensuring colleagues have secure, reliable and high-performing systems that enable an exceptional customer experience. Due to continued investment and growth, they are looking to appoint an experienced Technology Manager to work very closely with the IT Director … standards, policies and best practices. Managing third-party suppliers, contracts and service delivery. Working closely with Infrastructure, Cyber Security, Architecture and Business stakeholders. Technical Experience: Microsoft 365, Microsoft Intune/Endpoint Management Azure Cloud Services Enterprise Networking Infrastructure & Cloud Platforms Payment Technologies Automation & Operational Monitoring Vendor & Supplier Management Cyber ...

jobs1. Home2. Jobs3. Principal Demo Engineer23h agoF## Principal Demo EngineerFin00OtherFull-timeLondon, England✓ Visa RelocationApply Job### Job DescriptionFin is an AI-first company revolutionizing how customer service is delivered today. Our entire platform is driven by a set of advanced AI Agents, who blend automation with empathy, setting … demo land - the difference between a feature walkthrough and a story that closes deals.Nice-to-havesBackground in customer support, contact center, or CX tooling.Experience building internal platforms or developer tooling at scale.Experience designing or maintaining multi-tenant demo or sandbox environments, including synthetic or anonymised data.Prior work that bridged ...

leadership. In this role, you will design, build, and maintain AI/ML capabilities, models, and LLM‐powered solutions that power our products and customer experiences. You will lead a squad of AI engineers and data scientists, ensuring high‐quality delivery while fostering a culture of accountability, innovation … reproducible, and aligned with product requirements Drive best practices in model development, evaluation, and deployment Collaborate with product and engineering teams to deliver impactful customer‐facing capabilities Lead Agile Delivery Facilitate Scrum ceremonies including stand‐ups, sprint planning, reviews, and retrospectives Drive continuous improvement in team processes and delivery ...

Partner with sales leadership to define and execute the EMEA go-to-market strategy. Identify priority markets, segments, and accounts to accelerate regional growth. Customer Engagement Engage directly with key strategic accounts, supporting complex deals, executive conversations, and negotiations to drive successful outcomes. Operational Rigor Establish disciplined forecasting, pipeline … tracking across the team. Identify risks early and implement actions to improve outcomes. Cross-Functional Collaboration Work closely with Marketing, Product, Sales Engineering, and Customer Success to ensure alignment on account strategy and deliver a seamless customer experience. Market Insight Stay close to regional trends, competitive dynamics ...

.Net Developer or Senior .Net Software Developer* At the company, we're building the next generation of financial technology platforms that power millions of customer interactions every day. As a Senior .NET Engineer , you'll play a key role in a dynamic team that is dedicated to delivering ground … developer productivity and code quality. Key Skills & Responsibilities Strong proficiency in crafting modern .NET applications using C# 12+ (including .NET 8+ and NuGet). Experience designing and working with microservices and event-driven architectures Expertise in crafting robust HTTP APIs with tools such as ASP.NET MVC, Web API, Carter ...

combining strategic relationship management, joint business planning, and trading strategy to deliver sustainable growth. In this highly commercial leadership role, you will champion a customer‐centric approach to optimize operational performance. By fostering cross‐functional teamwork to deliver, you will work closely with senior leaders across Product, Marketing … agreements, and contractual discussions. Design annual trading and promotional plans that drive sales growth, basket size, and profitability. Identify new commercial opportunities through innovation, customer insight, and market trends. Drive continuous improvements in partner operational performance and end‐to‐end customer experience. Use commercial data and performance insights ...

European Financial Service Institutions (FSIs) face, and be effective at influencing decision makers across customers and partners. This job will require travel for conferences, customer and team meetings. You will report to the VP of Financial Services, Cyber Security and Sustainability GTM. The impact you will have … events and plan and execute Databricks events in Financial Services Ensure Databricks has security messaging and positioning for Financial Services What we look for Experience working as an executive (CxO) in Banking for 10+ years. Intimate knowledge of key global regulations in Banking/Payments, Capital Markets and Insurance ...