101 to 125 of 193 Customer Experience Jobs in the North of England

evoke, Site Reliability Engineering (SRE) is all about delivering exceptional customer experiences through reliable, scalable and high-performing technology. Operating at the heart of our betting and gaming platforms, our SRE team combines observability, automation and engineering excellence to ensure our systems perform when it matters most. Working across … love to hear from you. What you will be doing Partner with engineering, operational and commercial teams to enhance platform reliability, scalability and customer experience across our betting and gaming products. Lead and support major incidents through the incident command framework, helping to coordinate responses and restore services ...

Customer Success Consultant - Legal (Our client is looking for someone who has at least 1 year working in any role within a law firm) Bath or Leeds Hybrid Working 35k + 4k Car Allowance + Excellent Benefits The Opportunity Do you have experience working in a law firm … love building relationships? This is a fantastic opportunity to join an established software business supporting law firms across the UK. As a Customer Success Consultant, you'll take ownership of a portfolio of clients, working closely with them throughout their journey to understand their business, overcome challenges and ensure ...

opportunity with a leading technology organisation, working with enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote … endpoint malware protection, endpoint security tooling and the use of AI within security environments. The Security Consultant - Endpoint Malware & AI will have strong experience deploying and configuring recognised endpoint technologies such as Trellix, Symantec and CrowdStrike, with Palo Alto Cortex XDR experience highly beneficial as XDR will ...

opportunity with a leading technology organisation, working with enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote … endpoint malware protection, endpoint security tooling and the use of AI within security environments. The Security Consultant - Endpoint Malware & AI will have strong experience deploying and configuring recognised endpoint technologies such as Trellix, Symantec and CrowdStrike, with Palo Alto Cortex XDR experience highly beneficial as XDR will ...

days holiday + bank holidays, pension, paid parking, phone allowance, funded training & certifications Manchester/Warrington 1 day a week from home Travel to customer-site travel across the North West as required The Opportunity: If you enjoy getting into complex network problems but also want … resolution. Day to day Youll work across LAN/WAN, routing, switching, VLANs, VPNs, firewalls, wireless, connectivity and SD-WAN within a multi-customer MSP environment. One day you might be troubleshooting a firewall or routing issue, the next you could be implementing a new network, replacing a firewall ...

heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Work with IT Project Analysts and subject matter experts to create, test, continuously improve and support … Monitor system performance, support any scheduled maintenance, and stay up-to-date with Salesforce updates to implement new features and ensure platform stability. Requirements Experience of Salesforce administration within a production environment. Experience of working with customers to deliver technology change, demonstrating strong communications skills as well ...

Stockport. Key Responsibilities: Design, develop and enhance Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, Platform Events, and APIs to support seamless customer and adviser journeys Deliver high-quality software through the full development lifecycle, including design, build, testing, deployment, release and ongoing support Lead the technical design … technical expertise and promoting continuous learning across the engineering community Evaluate new Salesforce capabilities, AI innovations, and platform enhancements, recommending opportunities to improve efficiency, customer experience, and business outcomes Job Requirements: Strong hands-on experience developing on the Salesforce platform, including Apex, Lightning Web Components (LWC), Flows ...

Customer Care Advisor Fixed-Term Contract Warrington £12.71 per hour 37.5 hours per week, working on a rotating shift pattern between 08:00 and 18:30 About us At GFS, we power eCommerce delivery through smart, tech-driven logistics solutions. Our multi-carrier platform gives businesses a simpler, more … parcels across the UK and worldwide. Were proud to support a wide range of retailers, helping them reach more customers and deliver a seamless experience every time. As we continue to grow, were looking for motivated people who want to be part of a fast-paced, customer-focused ...

ownership of the development, management and presentation of our Office Supplies category across our ecommerce websites. This is an exciting opportunity for someone with experience in category management, buying, merchandising, ecommerce or a similar commercial role who enjoys working with data, identifying opportunities and turning insight into action. Youll … play a key role in shaping our product range, improving the online customer experience and supporting the continued growth of both branded and own-brand products. This role is based on site in Winsford with one day working at home after full training. Working hours 8:00am ...

benefits package We are looking for a bright, ambitious Ecommerce Assistant to support the continuous improvement of our website, with a strong focus on customer experience and overall sales performance. You will have an analytical mindset and understand the complexity of the customer journey, whilst thriving from … exposure to all aspects of the business, offering plenty of scope for career progression in a vibrant, fun environment. If you have gained Ecommerce experience through a university placement year, Graduate role, or through previous roles, and are looking for the next step in your career, we would love ...

Service Level Objectives (SLOs). Troubleshoot & Prioritize: Solve complex issues across mobile apps, websites, and internal systems, prioritizing your work based on direct customer and business impact. Collaborate & Translate: Act as a key intermediary for problem-solving, effectively communicating complex technical tradeoffs and solutions to both technical … experiments running concurrently that interact with each other; you will ensure our testing and deployment ecosystems are robust and safe. Architect & Innovate: Evaluate customer needs and design ideal technical solutions. You will assess different programming languages (e.g., Java, Perl, etc.), architectures, and risk factors to choose the right tool ...

communities across the UK. Key Responsibilities Lead the technical development and delivery of iStandUKs digital products, platforms and service whilst supporting Tamesides wider Customer Experience Programme. Provide technical support and guidance as an active member of the iStandUK technical group. Design, develop, configure, test and deploy standards-based … technology and data standards to improve public services and who thrives in a collaborative, innovative environment. You will: Have at least 3 years industry experience in developing web-based applications at a senior level within a professional DevOps environment. Have a passion for creating intuitive, accessible and user-centred ...

Updating of the system with information from sub-contractors. - Updating of the system with information from operational staff members. - To promote a culture of customer service to both internal and external customers and partners and to liaise with other departments regarding issues if required. - To undertake any other reasonable … tasks and duties relevant to the post and grade as may be determined by the Contract Manager/Helpdesk Manager. Skills/Experience: - Good knowledge of computers and software. - Performing in a busy and demanding Office Environment. - Previous customer experience, able to provide a professional and supportive ...

wide range of products Ensure all on-site advertising, promotions and product merchandising is aligned with marketing campaigns Merchandise products to enhance customer experience and increase conversions Monitor where product images are missing, incorrect or lacking optimisation Identify ways to assist in improving conversion rates through persuasive content … developments Ensure work is completed in a timely manner, within deadlines, and to an excellent quality, through high attention to detail Checking the customer journey on the website and raising any issues such as broken links or pages Training Level 3 Multi Channel Marketer Functional skills Work based learning ...

Digital Transformation 2.0 programme. This is an exciting opportunity to play a key role in turning strategic ambitions into practical solutions that improve customer experience, simplify processes, connect systems and create capacity for future growth. Over recent years, Career Connect has invested significantly in its digital foundations, including … colleagues across Digital & IT, Data & Insight, operational teams and the Innovation Lab to identify opportunities, test new ideas and implement practical solutions. Whether improving customer journeys, reducing administrative burden, developing automation, introducing AI-enabled services or helping bring new digital products to life, you will play a key role ...

Digital Transformation 2.0 programme. This is an exciting opportunity to play a key role in turning strategic ambitions into practical solutions that improve customer experience, simplify processes, connect systems and create capacity for future growth. Over recent years, Career Connect has invested significantly in its digital foundations, including … colleagues across Digital & IT, Data & Insight, operational teams and the Innovation Lab to identify opportunities, test new ideas and implement practical solutions. Whether improving customer journeys, reducing administrative burden, developing automation, introducing AI-enabled services or helping bring new digital products to life, you will play a key role ...

design product features that millions of people love. We're looking for a Principal Product Designer to help shape the future of our customer experience. This is a rare opportunity to influence the direction of our product beyond individual features, solving the biggest customer challenges across multiple journeys … shared vision, we'd love to hear from you. Key Responsibilities Lead the design of Moonpig's most strategic, complex and high-impact customer experiences across multiple product areas. Shape end-to-end customer journeys that connect user needs, business priorities and technical considerations. Move confidently between strategic ...

will work closely with the Head of Sales, Underwriting Team and Operations Team to identify, structure and convert lending opportunities whilst delivering an exceptional customer experience throughout the process. The successful candidate will already possess a strong understanding of the bridging finance market and will ideally have … awareness of our brand within the intermediary market. Monitor competitor activity and market trends. Identify areas for growth and new business opportunitie Skills Proven experience operating in a Business Development, Relationship Management or Sales role. Minimum 1-2 years' experience within bridging finance, specialist property finance or development ...

support partner. You'll be a trusted executive operator, creating the conditions for leadership effectiveness, pace, clarity and delivery across a broad agenda spanning customer experience, digital channels, products, data, AI, technology and proposition development. Working as an integral member of the Chief Digital Office Leadership Team … Chief Digital Office, ensuring strategic priorities, governance and business collaborators and lead engagement are aligned and executed effectively. Develop a deep understanding of the customer, channel and digital landscape, bringing insight and context to key discussions and decisions. Build strong relationships across Chief Digital Office, Consumer Relationships and wider ...

Support deployment readiness, go-live activities and post-deployment reviews. Produce deployment reports, metrics and status updates. Identify opportunities to improve deployment processes and customer experience. Work closely with Product, Engineering, Customer Success and Operations teams. We're looking for someone with: Excellent organisational and time management skills. … Strong attention to detail and accuracy. Experience managing multiple priorities in a fast-paced environment. Excellent written and verbal communication skills. Strong problem-solving ability. Experience maintaining documentation and operational records. Proficiency with Google Workspace (Docs, Sheets, Gmail, Calendar and Drive). A genuine interest in AI, technology ...

afraid to try new things to make sure we put our customers & community of new & expectant parents first. Our online experience has led the way through those times & now beyond with the look, feel, content & support within our website shining through. Our Digital/eCommerce Team is expanding … buying that first pram, baby changing table, cot, or cute little baby grow online, whatever it may be, is a magical, memorable & seamless online experience that our customers can cherish forever as part of own their amazing and unique parenting journeys. Your role being the ambassador of that online ...

times We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution … quota-bearing expansion targets, owning commercial metrics such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning ...

times We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution … quota-bearing expansion targets, owning commercial metrics such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning ...

Australia’s #1 mid-market Managed Service Provider . While the award might have been earned across the Tasman, the standards, culture, and customer experience that got us there are exactly what we’re bringing to New Zealand. (And after nine years of winning, we’re starting … happy” What You’ll Bring We’ll keep this refreshingly simple: Proven success in a senior role within an MSP, MSSP, integrator, or similar Experience working with SMB and mid-market clients and selling into the C-suite A strong track record in account management, client retention and growth ...

Title: Professional Services Engineer Department: Technical Services/Professional Services Location: Sheffield (with travel to customer sites as required) Role Purpose The Professional Services Engineer is a senior technical specialist responsible for designing, scoping, implementing, and supporting complex IT solutions for both clients and internal business systems. The role … senior escalation point for complex technical issues and provide mentoring and knowledge sharing to engineers across the business. This position requires a proactive, customer-focused individual with strong technical expertise across Microsoft technologies, networking, cloud platforms, cybersecurity, and infrastructure solutions. Key Responsibilities Technical Consultancy & Solution Design Engage directly with ...