101 to 125 of 143 Customer Experience Jobs in the North of England

Engineering Director and guiding a team of architects and specialists. You will work with engineering, product and technology leaders to deliver rapid, reliable customer experiences while shaping the future evolution of Propel and expanding into new #J-18808-Ljbffr ...

established digital performance business operating across multiple international markets. Through a portfolio of proprietary digital platforms, they manage and optimise the full customer journey from acquisition through to conversion. Their data-driven approach to growth has created a strong culture of experimentation, with significant opportunities to improve customer … implementations Collaborate with analytics teams to support experiment measurement and reporting Contribute to experimentation best practices, processes, and governance Identify technical opportunities to improve customer journeys and conversion performance Your Skills & Experience Strong commercial experience as a CRO Developer, Front End Developer, or Experimentation Developer Hands ...

meaningful impact on a large-scale consumer platform. You'll work at the intersection of product, analytics, experimentation, and user behaviour, helping to improve customer experiences used by millions of people. THE COMPANY They are a well-established digital business with a large consumer audience and a strong focus … data-driven decision making. Operating within a fast-paced product environment, they invest heavily in analytics, experimentation, and technology to continuously enhance their customer experience. THE ROLE As a Senior Product Analyst, you will partner with cross-functional product teams to drive better customer outcomes through insight, experimentation ...

business. You'll work closely with clients across HR, Operations, Payroll, Finance and IT, becoming a trusted advisor whilst working alongside internal marketing, customer success and product teams to maximise growth. The business has an excellent culture, encourages personal development and offers clear opportunities for progression as it continues … meetings via Teams and face-to-face. Prepare proposals, negotiate commercial agreements and close additional business. Work closely with internal teams to ensure outstanding customer experience. Maintain accurate CRM records and pipeline forecasts. Manage your own diary with the flexibility of a fully remote role. What We're Looking ...

Valtech? We’re the experience innovation company—a trusted partner to the world’s most recognised brands. To our people we offer growth opportunities, a values‐driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed … continuous learning, meaningful impact, and professional growth. Whether you’re pioneering new digital solutions, challenging conventional thinking, or building the next generation of customer experiences, your work will help transform industries. The Role As Lead Appian Consultant, you’ll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers ...

wider sector. About You You'll be an experienced executive leader who combines strategic vision with a passion for improving products, services and customer outcomes. You're equally comfortable shaping long-term strategy, leading organisational change and working collaboratively across complex organisations to turn ideas into meaningful outcomes. Above … Executive success comes through collective leadership, shared accountability and delivering organisational outcomes beyond your own portfolio. You will bring: Significant executive or senior leadership experience within Product, Proposition, Customer, Service Design, Innovation or a closely related discipline. A proven track record of leading customer-facing products, digital ...

objectives. Work closely with marketing teams to support lead generation initiatives, brand awareness campaigns, PR activities and industry events. Identify, target and secure new customer opportunities across selected market sectors. Build and maintain a strong pipeline of prospective clients through proactive business development activity. Manage the full sales cycle … metrics. Provide regular commercial insights and updates to the senior leadership team. Collaborate with account management, operations and marketing teams to ensure a seamless customer experience. Support budget planning and contribute towards achieving company financial targets. Experience Neeeded: Proven experience within a Business Development Manager, Commercial Manager ...

objectives. Work closely with marketing teams to support lead generation initiatives, brand awareness campaigns, PR activities and industry events. Identify, target and secure new customer opportunities across selected market sectors. Build and maintain a strong pipeline of prospective clients through proactive business development activity. Manage the full sales cycle … metrics. Provide regular commercial insights and updates to the senior leadership team. Collaborate with account management, operations and marketing teams to ensure a seamless customer experience. Support budget planning and contribute towards achieving company financial targets. Experience Neeeded: Proven experience within a Business Development Manager, Commercial Manager ...

Manchester (Hybrid - 3x Days a Week in Office) If you're passionate about product analytics, experimentation, and using statistics to shape the experience of millions of users, this is an opportunity to join one of the UK's leading digital product teams! The Company A market-leading digital business … products used by millions of customers every month. The Role Joining the Growth Engineering team, you'll use product analytics and experimentation to improve customer experiences, optimise conversion journeys and deliver smarter personalisation. You'll: Lead product analytics projects from problem definition through to recommendation Design, analyse and evaluate ...

wider business mandates. This role is eligible for inclusion in our hybrid working from home policy. Responsibilities Conduct comprehensive market research, competitor analysis and customer trend analysis to inform product decisions. Collaborate on the development and refinement of product strategy and roadmap. Lead the end‐to‐end product development … effective product requirements and provide real‐time consultancy to development teams. Prioritise workload to ensure timely delivery and maximum value. Focus on delivering exceptional customer experiences at every touch point. Oversee the monitoring of products and functionalities using defined objectives and KPIs. Build and maintain strong stakeholder relationships across ...

role in shaping and delivering Jet2's Data Science strategy, helping us unlock the value of our data to drive business performance, innovation and customer experience. Based at Holiday House in Leeds City Centre , this is a hybrid role, giving you the flexibility to work from home … reviews At Jet2.com and Jet2holidays , we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. What you'll be doing: Reporting ...

most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join … Executive Technology Product Manager, with significant exposure to senior finance and technology management. This pivotal role ensures operational efficiency, accurate financial transactions, and seamless customer experience. Key Responsibilities Product Management Directs a comprehensive product strategy from product conception and definition through end of life. Ensuring effective delivery of requirements ...

plus commission About the Company Are you looking to join an innovative, fast-growing business that is transforming its industry through technology and exceptional customer experiences? Our client is a market-leading technology-driven organisation operating within the home services and renewable energy sector. With ambitious growth plans … strong reputation for customer satisfaction, and partnerships with a range of well-known national brands, they are continuing to expand their sales team in Leeds. This is an exciting opportunity to join a forward-thinking business where you'll be part of a supportive and energetic team, helping customers ...

will you be involved in? We believe the best software engineers build strong foundations by experiencing different parts of the product lifecycle, from building customer facing features to ensuring quality and reliability at scale. As a Graduate Software Engineer, you'll develop your technical skills while contributing to real … delivery and maintenance Working on back end and/or front end components, learning how systems are designed, built and integrated to create great customer experiences Collaborating closely with QA, Product and other team members to understand requirements, test outcomes and deliver high quality releases as part ...

/UI Designer Shape the Future of User Experience We're looking for a talented UX/UI Designer to join a growing product team working on innovative software solutions used by customers around the world. This is an exciting opportunity to work on complex, user-focused products where …/UI Designer, you'll be responsible for designing seamless user journeys and creating modern, intuitive interfaces that improve the overall customer experience. You'll be involved throughout the product lifecycle, from user research and wireframing through to high-fidelity designs and usability testing. Key Responsibilities Design intuitive, user ...

closure. Develop relationships with senior stakeholders including CIOs, IT Directors, Operations Leaders and Procurement teams. Deliver consultative, value-led technology solutions tailored to customer needs. Work closely with internal technical, delivery and marketing teams to ensure an exceptional customer experience. Grow recurring revenue through managed service agreements … looking for someone who is commercially focused, self-motivated and thrives on developing new business opportunities. You'll enjoy building relationships, solving customer challenges and achieving ambitious sales targets. You'll ideally have: A strong track record in business development within IT services, managed services or technology solutions. Experience ...

Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions delivered on Salesforce's leading … cloud platform, provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in Austin Texas, with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com. THE ROLE Reporting ...

passionate about delivering exceptional customer service and building lasting client relationships? We're looking for a Client Success Advisor to join our clients growing team. As the first point of contact for clients, you'll play a vital role in ensuring every interaction is professional, positive, and solution-focused. … manage incoming support requests, coordinate service tickets, keep clients informed throughout the resolution process, and work closely with technical teams to deliver an outstanding customer experience. You'll also maintain accurate records, monitor service performance, and contribute to continuous improvements across the business. We're looking for someone with ...

unable to offer sponsorship for this role Are you an experienced software engineer who enjoys balancing innovation withmaintainingbusiness-critical systems? Do you have experience across bothC# & Delphi? If so, then this could be the role for you. About us We are a leading UK technology company delivering transformative, data … driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions of households and major industry partners, our innovative platforms and energy data ...

rare opportunity to join at a formative stage, influence product direction, and create AI capabilities that sit at the heart of the customer experience. For the right individual, there is a clear pathway into a future Head of AI position, alongside meaningful equity participation. The Role This … sees AI as a core differentiator, not an add-on feature. You will be responsible for designing, building, and scaling intelligent systems that enhance customer engagement, personalisation, automation, and decision-making. Key Responsibilities AI Product Development Design and deploy AI-powered customer experiences Build intelligent recommendation and personalisation ...

Hours: Full Time, Monday to Friday Are you a driven Business Development Manager with a passion for winning new business and building long-term customer relationships? We're looking for a commercially focused sales professional to join a leading foodservice business, managing a defined territory and driving profitable growth … exceed sales and margin targets. Identifying opportunities to grow existing accounts through cross-selling and category expansion. Working closely with internal teams including Customer Service, Telesales and Account Managers to deliver an exceptional customer experience. Planning customer visits, managing your territory effectively and maintaining accurate CRM records. ...

finding the right price plan and setup for their lifestyle. Confidently showcase new and existing technology, demonstrating features like accessibility tools. Take ownership of customer queries, resolving issues and building trust. Work with your team to achieve store targets and strong customer satisfaction outcomes. You'll be supported … from day one. Within your first two weeks, you'll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction. You'll work as part of a close-knit retail team where collaboration ...

platform strategy and mentor a growing team. Client Details Our client is a large housing association, committed to creating thriving communities and delivering exceptional customer experiences through innovative technology solutions. With an established Salesforce platform at the heart of its digital strategy, the organisation is investing heavily … Profile The successful candidate will bring strong Salesforce architecture expertise and a hands-on approach to solution design and delivery. You will have: Proven experience as a Salesforce Architect or Senior Salesforce Engineer Strong knowledge of Salesforce platform capabilities and best practice architecture Experience with Salesforce Field Service ...

fast-paced environment. Why Join Us? This is your chance to be part of a vibrant and innovative team focused on enhancing customer experiences across the financial landscape. You will: Engage in quarterly planning sessions, playing a critical role in the success of our deliverables. Work closely with cross … appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will ...

you. Day to day, you'll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You'll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will ...