176 to 194 of 194 Customer Experience Jobs in the North of England

senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What Youll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation and risk … into efficient, automated, and customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion continuous ...

community lettings. Handle right to buy applications, property disposals for development, land acquisitions for regeneration, and provide ratings advice and asset valuations. Deliver excellent customer service, acting as the first point of contact for property-related queries via email, phone, or face-to-face interactions. Log, allocate, and respond … collation of management information to ensure a professional, efficient, and cost-effective service. Review current working practices to enhance resource use and improve customer experience. Assist in the preparation of marketing materials, manage client data, and support the development of communication plans. Required Skills & Qualifications: Strong administrative background with ...

events monthly for thousands of organisations worldwide. You'll work across the full stack: web capture systems, large-scale data pipelines, communications archiving, and customer-facing products. This role goes beyond backlog management. You'll set direction, defend it, and take real responsibility for what gets built … exist. Communicate clearly and often: share progress openly, raise concerns early, and close the gap between what the team builds and what the customer experiences. What You'll Bring Essential You've shipped things you can talk about clearly: what your theory was, what you actually built ...

regular performance reporting and highlight opportunities for improvement. Track key marketplace KPIs and use data to drive decision-making. Work collaboratively with Sales, IT, CX and other internal teams. ABOUT YOU We are looking for an experienced Amazon marketplace professional who is comfortable taking ownership of a sizeable catalogue … managing the detail behind a high-performing Amazon channel. You will ideally have: Proven hands-on experience managing Amazon Seller Central and/or Vendor Central . Experience managing Amazon across multiple marketplaces or territories. Strong practical knowledge of Amazon Advertising, including Sponsored Products, Brands and Display. Experience ...

software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers … payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What ...

teams across the US and UK to ensure market feeds from external providers are ingested, enriched, and reliably delivered at scale to power live customer experiences. In addition to hands-on technical contributions, you'll provide technical mentorship, guide architectural decisions, and analyze complex system challenges to ensure robust … efficient solutions. You'll collaborate across teams, influencing best practices and leading key projects that enhance the sportsbook experience within the broader Fanatics ecosystem. Responsibilities Drive the development, testing, documentation, and deployment of high-quality, stable, scalable software into production Develop a comprehensive understanding of the industry, product ...

seeking an experienced IT Service Improvement Manager to drive service excellence, improve operational performance and introduce innovative automation solutions that enhance both colleague and customer experiences. The Role As part of a wider target operating model transformation designed to support substantial future growth, this newly created leadership position will … reporting and service metrics to identify trends, drive efficiencies and improve service performance. Work collaboratively with technology and business teams to ensure services remain customer-focused and aligned to organisational needs. Build strong relationships across the business to improve communication and engagement with IT. Lead, coach and develop ...

support to the bank's senior management team, and to manage product development risk across the organisation. Must Have (Based on Client Feedback): Strong experience working in Scaled Agile (SAFe) environments with hands-on usage of JIRA and Confluence. Exposure to AI tools like Claude or Copilot … spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as a "Product Owner", you should have experience with: Key Responsibilities/Accountabilities: Engage with other Product Ownersand Business ...

solution combines digital payments, real-time analytics, dynamic pricing and ANPR-based access to help customers improve revenue, reduce operating costs and enhance the customer experience. The Opportunity You'll take ownership of developing new business across: Car park operators Private parking businesses Property owners and asset managers Retail … operational efficiency, revenue optimisation and long-term digital transformation. What We're Looking For We're keen to speak with individuals who: Have experience selling solutions into car park operators or the wider parking sector Can open and develop strategic new business opportunities Are commercially minded and comfortable discussing ...

Control Group International are specialists in the specification and installation of integrated electronic systems predominantly to the commercial market. The IT Support Consultant/Customer Service Consultant role is a highly responsible position which requires someone who has the ability to effectively manage client expectations. Role Whilst the exact … responsibilities will vary, the main duties of the role can be summarised as follows: To maintain a high degree of customer service for all support queries and adhere to good service management principles To take ownership of user problems and be proactive when dealing with user issues ...

Build and maintain a strong pipeline of prospective clients. Develop meaningful relationships with decision-makers and key stakeholders. Take a consultative approach to understanding customer requirements before recommending solutions. Manage client relationships throughout the full sales lifecycle. Generate repeat business and referral opportunities from existing accounts. Work closely with … operational teams to ensure a seamless customer experience. Represent the business professionally while maintaining the highest standards of integrity and ethics. About You To be successful in this role, you will ideally have: Previous business development or sales experience within Fire & Security, Facilities Management, Property, or a related ...

client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK. About the Role As Lead AV Technician, you'll be responsible for overseeing and carrying out installations of audio-visual … SLAs for key clients Assist with sourcing, vetting, and onboarding local installation engineers What the Client is Looking For: A minimum of 3 years' experience installing AV hardware Comfortable working on-site in a client-facing capacity Strong understanding of AV technologies including LCD/LED displays, video conferencing ...

management and optimisation of the company's online sales channels. Maintain and develop the B2B e-commerce platform, ensuring a smooth experience for customers. Manage relationships with external technology and platform providers, resolving issues where required. Support the delivery of digital marketing activity across the channels. Assist with … integration and maintenance of internal systems and e-commerce processes. Identify opportunities to improve online performance, processes and customer experience. Support wider digital and e-commerce projects as the business continues to grow. About You We are looking for an experienced E-Commerce Executive or similar , with a good ...

Ecommerce Executive Bury £32-35k DOE Do you have previous Ecommerce experience updating website content, pricing, product listings, specifications and imagery? Do you enjoy managing volume data, possess excellent attention to detail and working in small team environment? Interested in being part of a growing business with great … manage large volumes of product data, specifications, imagery and digital assets. Carry out ongoing product categorisation, merchandising and site optimisation to improve the customer journey. Perform regular website checks to identify and resolve content, pricing or product issues. Maintain product databases, ensuring information is accurate, consistent and optimised ...

understand how difficult real organisational change can be. Now you want an opportunity where you can have a bigger influence — on the programme, the customer, the people around you and the wider consulting relationship. We're looking for a Senior Business Consultant specialising in Change Management to join … transformation delivery with senior-level consulting responsibility . More than just a Change Manager role You'll become a trusted partner to the customer, working across an environment that stretches from the manufacturing shop floor through to executive leadership . You'll help shape and lead the change approach ...

partnering directly with and Jet2holidays to hire for this role. We're looking for an experienced Lead CRO Developer to join our Digital Experience team and help shape the future of experimentation and optimisation across our websites. If you're passionate about using technology, data and experimentation to improve … customer experiences and deliver measurable business outcomes, click apply for full job details ...

model development, and our projects cover multiple languages and cultures. Our cutting-edge approaches and AI have helped hundreds of businesses worldwide enhance their customer engagement. ConnexAI is committed to innovation, creativity, and growth, which is why we attract and develop the best talent. Join us in shaping … future of customer experience. The Role We’re looking for committed, detail-oriented, and linguistically sharp individuals to join our growing team in Data Annotation. You'll work on-site (Monday to Friday) at our Manchester office to maintain high standards of data security and confidentiality. ...

each year Generous pension scheme What do we need from you? Smart Metering qualifications - CCN1/CMA1 and MET 1 (Or equivalent) 12 months experience as a Smart Meter Engineer In date UK Driving licence. Why apply to Utilita? As a Dual Fuel Smart Meter Engineer, you will … face of the business installing smart meters in domestic properties; whilst championing our customer first mindset to preserve our industry leading Customer Experience. We have 4 core reasons why we are confident we are the employer for you: Workplace - For the fourth year in a row, Utilita ...

each year Generous pension scheme What do we need from you? Smart Metering qualifications - CCN1/CMA1 and MET 1 (Or equivalent) 12 months experience as a Smart Meter Engineer In date UK Driving licence. Why apply to Utilita? As a Dual Fuel Smart Meter Engineer, you will … face of the business installing smart meters in domestic properties; whilst championing our customer first mindset to preserve our industry leading Customer Experience. We have 4 core reasons why we are confident we are the employer for you: Workplace - For the fourth year in a row, Utilita ...