176 to 200 of 2,506 Customer Experience Jobs in the UK

Designated Support Engineer Location Employment Type Full time Location Type Remote As a Senior Designated Support Engineer at DDN, you will deliver an exceptional customer experience by applying deep technical expertise to support and troubleshoot complex storage environments across the EMEA region. In this role, you will work … diagnose and resolve complex technical challenges and ensure the reliable operation of DDN’s high-performance storage platforms. This position supports multiple strategic customer accounts across EMEA operating within DDN’s global follow‐the‐sun support model. Engineers collaborate across regional support teams to provide continuous support coverage ...

Customer Service/Account Manager – Telecommunications Location: Manchester (Office Based) Salary: £27,000 - £33,000 per annum (depending on experience) About the Company Our client is a well-established and growing telecommunications provider, delivering high-quality connectivity and communication solutions to businesses across the UK. Due to continued … growth, they are looking to recruit a Customer Service/Account Manager to join their Manchester office. This is an excellent opportunity for someone who enjoys building strong customer relationships, providing outstanding service, and managing customer accounts within a fast-paced telecoms environment. The Role ...

identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability. Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships. Leverage data insights, customer intents, and adoption history to effectively prospect … share in the Enterprise sector. Demonstrate a strong understanding of Zendesk products and align them with clients’ business objectives to secure product expansion and customer satisfaction. Lead complex, value-centric sales cycles, including multi-month deals with proof of concept stages, particularly with customers generating significant revenue. Consistently develop ...

technology, hospitality, live events, manufacturing and operational delivery. Our products combine physical technology, software and service delivery in mission-critical environments where reliability, customer experience and commercial performance matter. With proven international deployments and relationships with major venue, event, sport and hospitality organisations, Boxbar is entering its next … commercial engine capable of generating predictable, profitable and sustainable growth. This is not simply a senior sales role. The CRO will own the entire customer and revenue lifecycle, from market strategy and pipeline creation through to conversion, customer value, retention, expansion and renewal. Working closely with ...

with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences … kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit ...

SummaryOpportunity to join Insulet as a Customer Care Data Lead (Senior Data Analyst), playing a key role in shaping data governance, reporting standards, and analytics across our International Customer Care organization. This strategic position combines business data ownership with strong technical expertise in SQL, Python, data modelling, Microsoft … successful candidate will partner with cross-functional stakeholders to strengthen data quality, enable scalable reporting solutions, and advance a data-driven culture across Customer Care. Experience in healthcare, pharmaceuticals, or medical devices is advantageous. Position Overview: The Customer Care Data Lead is responsible for ensuring Customer ...

Customer Service Advisor Salary: £13.45 per hour, increasing to £13.90 per hour after 6 months Location: Capgemini, Inverness Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to join our client, Capgemini, as a Customer Service Advisor. … looking for individuals with proven customer service experience, ideally gained within a contact centre, call centre, helpdesk, or fast-paced customer support environment. In this role, you will be the first point of contact for customers, delivering outstanding service while providing first-line IT support. Full training ...

Kickstart your career with one of the UK s fastest-growing customer experience companies. Be a part of our inclusive and friendly team as a Collections Advisor for the prestigious BMW brand. If you're passionate, thrive in a fast-paced environment, and excel at delivering exceptional service … canteen. Free onsite parking. Referral programme refer friends or family to work with Concentrix & earn up to £600 per referral! We are seeking a customer-focused professional to support customers through a range of service and collections activities while ensuring compliance with FCA regulations. You will provide tailored guidance ...

execute the product strategy that enables customers to onboard, configure, manage, and optimise their use of APEXX services independently, creating a scalable self-service experience that gives customers greater control and accelerates time-to-value. This is a highly cross-functional role working across Product, Engineering, Design, Commercial, Customer Success, and Compliance to create scalable digital experiences that improve customer satisfaction and business efficiency. You will own the end-to-end onboarding journey - from account creation and KYC/KYB orchestration to payment provider configuration, user management, and self-service administration - as part of a broader vision ...

/Lead Site Reliability Engineer is responsible for technical leadership of reliability engineering across the digital estate, ensuring high availability, performance, and resilience of customer-facing systems during both normal operation and peak lottery events. The role combines hands‐on engineering, incident leadership, and ownership of the SRE improvement … CloudWatch (AWS telemetry) Grafana (metrics visualisation) Quantum Metric (user behaviour insight) Standardise: Alerting quality and signal‐to‐noise ratio Dashboards aligned to SLOs and customer impact Drive correlation between technical signals and user experience Automation & platform engineering Lead automation of operational processes using Terraform and scripting Improve deployment ...

About the RoleLocation: Paddington or Newbury (Hybrid)Digital & IT is a strategic business capability enabling Vodafone to deliver innovative digital products, services, and customer experiences at scale. Achieving this requires an end-to-end, data-led approach across customer journeys, IT systems, and network domains.The Digital & IT Data … responsible for establishing data as a strategic product and trusted asset, supporting Vodafone's digital transformation ambitions while ensuring regulatory compliance, operational excellence, and customer confidence. The role is accountable for defining, governing, and delivering end-to-end data, analytics, architecture, and AI capabilities across Digital & IT.Operating at enterprise ...

hiring a CRO Analyst for one of the UK's most respected retail brands, helping drive the growth of their eCommerce business through experimentation, customer journey analysis, and conversion optimisation. This is a fantastic opportunity for someone with hands-on CRO experience who wants to own experimentation … Reporting into the Trading Manager, you'll be the dedicated CRO specialist within the team, responsible for identifying, prioritising, and analysing opportunities to improve customer journeys and conversion performance. You'll work closely with Trading, Design, Product and eCommerce stakeholders to understand how customers interact with the website ...

leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. … clients’ Ecommerce transformation programmes. As Lead Product Manager, you will be working within the client’s Product team with accountability for translating business and customer needs into a clear product strategy and measurable outcomes. You will lead cross-functional teams through discovery, design, development, launch and continuous improvement, while ...

with a view to extend Market rates inside IR35 - Umbrella only Are you a Product Owner who loves bringing structure to complexity and turning customer needs into clear, bank-ready outcomes? Our client is looking for a strong product leader with business banking experience-particularly around the landing … area and customer experience-to help shape and deliver an important banking product roadmap. What you'll be doing: Own product direction across the business banking landing area, with a focus on improving customer experience Translate customer and business needs into actionable product priorities ...

culture: Establish a unified understanding of the consumer data model across all marketing, tech, and brand stakeholders.Orchestrate journeys: Leverage advanced segmentation to enable personalized customer journeys and identify optimization opportunities that drive retention and Lifetime Value (LTV).Empower business users: Serve as the primary CDP subject matter expert, developing … document clear guidelines for building audiences.Key Qualifications:For consideration, you must bring the following minimum skills and experiences to our team:Required Skills And Experience Proven experience (5+ years) in Consumer Data Platform and Marketing Technologies, or related fields.Deep familiarity with the consumer data model, unified consumer view ...

product-led and DevOps operating model. This role will be responsible for the end-to-end success of fleet technology products, driving product strategy, customer outcomes, and business value through close collaboration with technology and business stakeholders. The Role As a Product Manager, you will define and execute product … strategy, vision, and roadmaps for business-critical fleet technology products. Working within a cross-functional environment, you will balance customer needs, business objectives, and technical capabilities to deliver measurable outcomes and continuous improvement. Key Responsibilities Define and communicate product vision, strategy, and roadmap aligned to customer and business ...

Associate Account Manager, you will be working with a team of account managers across different market segments and be responsible for delivering an outstanding customer experience. Your role will be to assist customers with product related configuration queries, troubleshooting and resolving issues. You will partner closely with our global … Product, Finance, Operations and Travel Experience teams to ensure we are delighting our customers and helping them achieve their goals.We are looking for individuals who have a passion for customer success and account management, embody a “go- getter” attitude, can communicate effectively and thrive in a fast-paced ...

Series Forecasting, Propensity Modelling, Feature Engineering, Data Engineering, Azure Machine Learning, Azure Data Platform, Experiment Design, A/B Testing, Hypothesis Testing, Predictive Modelling, Customer Analytics, Marketing Analytics, Customer Lifetime Value, Churn Prediction, Demand Forecasting, Stock Forecasting, Production Machine Learning, Cloud Data Platforms, Data Products, Git, Version Control … recruiting for an experienced Senior Data Scientist to join one of the UK's most advanced Data Science teams, helping shape the future of customer analytics through cutting-edge machine learning, statistical modelling & cloud-based AI solutions. This is a great opportunity for an experienced Data Scientist who enjoys ...

Title Senior Buyer - Software & Customer Experience Ref # 59307 Date posted Friday, July 24, 2026 Country United Kingdom Location Woking Business area Procurement Department Commodity Procurement Position level 5 - Supervisory/Professional - (L-16) Working time Full Time Contract type Permanent Working pattern 9am - 6pm Monday to Friday … What to Expect The best software technology solutions in the best cars. Reporting to the Procurement Manager - Software & Customer Experience, you will be responsible for delivering the strategic direction and the commercial management of software, vehicle connectivity and associated service solutions within the team. This will be achieved ...

Moorgate, London 4 days a weekWould you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are looking for a Technical Account Manager to build a long-term trusted relationship by operating as primary technical … advisor for key enterprise customers.As Technical Account Manager you will develop a deep understanding about the customer business/technical needs that will be used to provide technical support solutions tailored to their needs and challenges. Your proactive guidance will help keeping the customers mission criticalenvironments healthy by identifying ...

behalf of its clients, as an outsourced service provider.About the Role: Servaada, a Wipro company is looking for a Team Leader with previous experience in customer and client services. As a Team Leader within our Customer Operations team, you’ll be leading and developing a team … Customer Operations Representative’s.You’ll be responsible for the team providing a great quality service and customer experience by managing the team effectively through the efficient use of all resources, systems, and procedures.You’ll also be responsible for ensuring a high-level of engagement amongst your team ...

AreVML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft … s. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world ...

part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé … s. The agency is recognized by the Forrester WaveTM Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world ...

part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé … s. The agency is recognized by the Forrester WaveTM Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world ...

future together. WHY WE'RE LOOKING FOR YOU As we continue to grow across EMEA, we're looking for a leader to own customer growth and success through technical engagement across the customer lifecycle in the region. This person will help ensure our customers and prospects realize value … after the sale, technical support, and services delivery. You'll lead a small but highly impactful team, serve as a key escalation point for customer issues, provide leadership to the team and feedback at the company level, and help adapt global processes and programs to meet the needs ...