176 to 200 of 813 Customer Experience Jobs in the UK

Salesforce Technical Lead Salary: £50,000- £55,000 per annum (depending on experience) 12-month Fixed Term Contract (Full time Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. - 35 hours per week) Hybrid Working Home Based/Princes Risborough … responsible for ensuring the effective design, development, integration and optimisation of Salesforce CRM, Sales Cloud and Marketing Cloud, supporting APMs strategic digital roadmap and customer experience ambitions. You will work closely with the Salesforce Product Owner, Revenue Operations Product Owner, Business Analysts, IT & Digital Team colleagues and wider ...

leading FinTech client are looking for a talented and motivated individual to lead the transformation of their contact centre into an AI powered customer insight and operational excellence function. You'll be responsible for rolling out and optimising Agentic AI capabilities across a 500+s seat contact centre to improve … customer experience, automation, operational efficient, insight generation, and cost reduction. This is a newly created role for a growing organisation, at the cutting edge of technology. A brilliant opportunity! The following skills/experience is essential: Previous experience in Customer Analytics, Contact Centre Insight ...

leading Customer Experience Management company seeks a Sales Leader in the UK to guide a high-performing team of Account Executives. The role includes developing strategies to expand enterprise accounts and delivering tailored customer experience solutions. Ideal candidates will possess a strong leadership background in enterprise ...

Lookers plc in Chelmsford is looking for a Head of Digital Experience to lead the online customer experience and enhance digital engagement. The ideal candidate will possess strong leadership skills, significant experience in e-commerce, and a customer-first mindset. This role offers the opportunity ...

business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! * . SKILLS AND EXPERIENCE REQUIRED As a Presales Quote Specialist, you will play a critical role in enabling our sales and presales teams to move faster and more efficiently. … lunch break. This role is fully remote and home-based. Attendance at our offices is required periodically for team meetings and training. SKILLS AND EXPERIENCE REQUIRED Skills, Experience & Knowledge Essential Previous experience in an office based role involving administration, data handling, coordination, or customer support Strong ...

business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! * . SKILLS AND EXPERIENCE REQUIRED As a Presales Quote Specialist, you will play a critical role in enabling our sales and presales teams to move faster and more efficiently. … lunch break. This role is fully remote and home-based. Attendance at our offices is required periodically for team meetings and training. SKILLS AND EXPERIENCE REQUIRED Skills, Experience & Knowledge Essential Previous experience in an office based role involving administration, data handling, coordination, or customer support Strong ...

business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! * . SKILLS AND EXPERIENCE REQUIRED As a Presales Quote Specialist, you will play a critical role in enabling our sales and presales teams to move faster and more efficiently. … lunch break. This role is fully remote and home-based. Attendance at our offices is required periodically for team meetings and training. SKILLS AND EXPERIENCE REQUIRED Skills, Experience & Knowledge Essential Previous experience in an office based role involving administration, data handling, coordination, or customer support Strong ...

hands‐on individual contributor role. It is a mandate to shape strategy, build capability, and ensure machine learning directly influences revenue, margin, customer experience, and operational performance. The Opportunity You will define and execute a company‐wide data science and machine learning strategy, ensuring investment is tightly aligned … science function, establishing clear standards, prioritisation frameworks and performance metrics, and positioning machine learning as a long‐term strategic differentiator for the organisation. Skills & Experience Experience operating at scale where ML directly influences commercial performance A track record of building and leading high‐performing data science teams Strong ...

Data Science strategy for Product, ensuring that advanced analytics, data science, and AI methodologies are central to how we build great products and improve customer experiences. Serve as a trusted strategic advisor to senior Product and Engineering leadership, ensuring that data‐driven decision making is embedded at the highest … decision‐making processes. Take ownership of the most complex, high‐profile analytical projects, translating ambiguous questions into clear, actionable recommendations that deliver commercial and customer value. Mentor, coach, and develop other Data Scientists and Analysts, fostering a culture of critical thinking, continuous learning, and technical excellence. Lead initiatives ...

Oracle Developer (CX Sales) Remote £65,000 - £70,000 + Remote + Training + Progression + Company Benefits Are you an experienced Oracle Developer looking to join one of the most progressive and ambitious Software House Companies in the UK, with a long, successful history having been established for nearly … Stakeholders to gather and analyse requirements Implement and customise oracle applications Provide ongoing technical support The Person: Oracle Application Development Experience with Oracle CX Sales Keywords: Oracle, Oracle Developer, Development, Software, Software Development, ERP, Spalding, Oracle CX Sales, Oracle Customer Experience Reference Number ...

all. We make it, store it, move it, sell it, and mend it. An opportunity to play your part - The Head of Engineering for Customer Platforms is accountable for the end to end engineering capability, delivery performance and technical health of Customer Platforms across digital, CRM (including Salesforce … integration and contact centre technologies. The role ensures secure, scalable and resilient platforms that enable growth, improve customer experience and reduce cost to serve, while embedding strong engineering ownership within domain aligned teams, with a particular focus on maximising the value of Salesforce and associated platforms. Location ...

/Customer Engineer | London (5 Days Onsite) | Conversational AI/Enterprise SaaS | Hypergrowth AI Startup | Python, APIs, Integrations, LLMs | £150k-£180k + Equity + Benefits A hypergrowth AI company is building enterprise-grade conversational AI agents used by some of the world's largest brands to automate and transform … customer experience across voice, chat, email, and SMS. Backed by top-tier investors and scaling aggressively, they are now building a dedicated technical delivery function responsible for deploying AI agents into complex enterprise environments. This role sits at the intersection of engineering, AI workflows, and customer delivery ...

measurable commercial outcomes. The Company They are a technology-led business operating in the online travel and insurance space, with a strong focus on customer experience and performance-led growth. The organisation combines a mature digital product with an ambitious optimisation roadmap. Their UK-based digital team plays … ensure data quality and test validity Analyse test results and translate insights into clear recommendations Deliver measurable improvements in conversion rate and user experience Your Skills & Experience Strong experience in CRO engineering or hands-on experimentation roles Proficiency in implementing and managing tests using leading experimentation tools ...

commercial functions. You will be responsible for understanding current ways of working, identifying inefficiencies and designing future-state processes that improve consistency, governance and customer experience. Working closely with business leaders, subject matter experts and technical teams, you will help create clear process documentation, standard operating procedures and business … transformation initiatives. You will be comfortable operating across different business functions, challenging existing ways of working and influencing stakeholders at all levels. Essential Skills & Experience Proven experience as a Business Analyst, Process Analyst or Continuous Improvement Analyst. Strong process mapping experience, including ...

proposed end date of 31st March 2027. Umbrella Pay Rate: £33.64 per hour. Duties: Seamless and Smart Energy (S&SE) is responsible for the customer experiences within this theme. As the Charging Product Owner within the S&SE theme you will be responsible for co-ordinating the release … ceremonies and Theme level sprint showcases as required. Collaborate across the Theme to ensure synergies are captured and dependencies are highlighted. Lead the Charging Customer experience landscape. Essential Skills, Knowledge and Experience Required: Customer first mindset. Good understanding of automotive industry, including competitor and market awareness. ...

Plus, Plus Company Van, Plus Paid Overtime, Fuel Card, Expenses, Plus a Benefits Package. Ideally have Cat5,Cat5e, Cat6, Cat6a Installation Experience Have experience of Installing IT Data & EPOS and CCTV Systems Must be customer facing and able to speak with all levels of customer Experience with CCTV systems Experience with Access Control installation Hold a valid Full UK Driving license This role involves working locally and UK Wide Must able to work away from home and work overtime when required Should this vacancy be of interest and you match the required job speck ...

Plus, Plus Company Van, Plus Paid Overtime, Fuel Card, Expenses, Plus a Benefits Package. Ideally have Cat5,Cat5e, Cat6, Cat6a Installation Experience Have experience of Installing IT Data & EPOS and CCTV Systems Must be customer facing and able to speak with all levels of customer Experience with CCTV systems Experience with Access Control installation Hold a valid Full UK Driving license This role involves working locally and UK Wide Must able to work away from home and work overtime when required Should this vacancy be of interest and you match the required job speck ...

Plus, Plus Company Van, Plus Paid Overtime, Fuel Card, Expenses, Plus a Benefits Package. Ideally have Cat5,Cat5e, Cat6, Cat6a Installation Experience Have experience of Installing IT Data & EPOS and CCTV Systems Must be customer facing and able to speak with all levels of customer Experience with CCTV systems Experience with Access Control installation Hold a valid Full UK Driving license This role involves working locally and UK Wide Must able to work away from home and work overtime when required Should this vacancy be of interest and you match the required job speck ...

experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment? Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity to take … accountable for the day-to-day performance of managed IT services, the development of the Service Desk and Specialist Engineering teams, and the overall customer experience. Looking fir someone experienced, logical, and driven - someone who can hit the ground running, bring clarity and structure, and isn't afraid ...

accountant tired of the traditional practice grind and ready to pivot into the exciting world of tech? Or are you an early-stage SaaS Customer Service Manager with exposure to finance and now looking for a role where you can own the customer lifecycle and make a measurable … provider shaking up the accounting industry with innovative solutions helping their clients eliminate the manual bottlenecks that accounting teams hate. As our clients new Customer Success Manager, you will be the ultimate trusted advisor for their accounting firm clients. This is a dynamic, high-impact hybrid role blending structured ...

technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. Youll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support …/or decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team/3rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks/plan own time Strong communication skills both verbal and written ...

000.00 + 6,200 car allowance + commission Summary: We are looking for a commercially driven Business Development Executive with proven air freight sales experience to join our client's growing commercial team. This is an exciting opportunity to win new business, build long-term customer partnerships … closely with internal stakeholders to deliver value-led logistics solutions. You will play a key part in driving profitable growth while ensuring an excellent customer experience Key Responsibilities: Drive new business growth across the air freight product offering. Build, manage, and convert a strong pipeline of prospects ...

technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that … decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team/3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks/plan own time Strong communication skills both verbal and written ...

technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that … decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team/3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks/plan own time Strong communication skills both verbal and written ...

technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You'll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that … decommission of legacy systems The Ideal Candidate Personal competencies At least 3-5 years IT Systems Team/3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks/plan own time Strong communication skills both verbal and written ...