226 to 250 of 2,208 Customer Experience Jobs in the UK

clients. Build and update both HubSpot and external dashboards/reports using HubSpot data where required. Key Skills 2+ years of HubSpot 3+ years experience in a digital agency/consultancy or a consulting/specialist role working with internal or external clients throughout the whole process (consulting, solution … building, implementation and training). Solid knowledge and experience administering the HubSpot platform including custom objects; HubSpot APIs & integrations with other platforms (essential) Working with development teams to create bespoke solutions Experience onboarding and or managing complex HubSpot installations running HubSpot Enterprise CRM Suite Experience working with ...

Microsoft Dynamics 365 Customer Service Functional Consultant Contract: 6–12 Months IR35: Inside IR35 Location: Hybrid – York or London We are looking for an experienced Microsoft Dynamics 365 Customer Service Functional Consultant to join a high‐profile project delivering and optimising customer service solutions using Microsoft Dynamics … 365. Working closely with business stakeholders, you will play a key role in gathering requirements, designing functional solutions, and configuring Dynamics 365 Customer Service to improve customer experience, operational efficiency, and agent productivity. Key Responsibilities Lead the functional design and configuration of Microsoft Dynamics 365 Customer ...

transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results … customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Role As a Customer Success Manager within Risk Solutions, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio ...

Senior Manager, Customer Success Management Full-time Employee Type: Regular Region: EMEA - Europe, Middle East and Africa Work Persona: Flexible or Remote It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred … ground to the cloud. Our goal is to help organizations understand their assets, manage risk, and stay protected in real time. As Senior Manager, Customer Success , you will lead a team of Customer Success Managers who partner with customers to help them achieve meaningful business outcomes through ...

with customers on analytics workflows, integrations, and data environments. The role advises on deployment and governance practices and partners with Sales, Professional Services, and Customer Experience teams to support adoption.* Full-time* Hybrid* 5+ years* Bachelor's Degree### Skills and expertiseAlteryx DesignerAlteryx ServerGoogle BigQueryGoogle Cloud Platform (GCP)SnowflakeDatabricksAzure … data servicesAWS### Key responsibilities* Design scalable Alteryx One deployments and architecture for enterprise analytics workflows and data environments.* Advise customer stakeholders on implementation, governance, platform administration, upgrades, and performance optimization.* Partner with Sales and delivery teams to validate architectures and support customer adoption.## How this job comparesCompared with ...

world-leading airline Departure Control System, providing check-in and boarding services to approximately 150 airlines and 1 billion passengers each year. Altéa Customer Management (CM) is at its heart: the mission‐critical application that masters the end‐to‐end customer experience at the airport and beyond. … design, develop and deliver high‐quality solutions for our key airline customers. Your main responsibility will be to build a strong, self‐organised and customer‐focused team, empowered to assess business impact, plan, deliver and solve problems autonomously, while fostering a culture of feedback and continuous improvement. The team ...

Depending onUnited Kingdom, UK Permanent Are you a Head of Networks/Chief Network Officer with 5+ years of experience in 'Head Of' Network/Operational roles from within UK telecommunications/Connectivity Provider/MSP sector? First Point Group has a truly exciting Senior Leadership opportunity within … function to its next stage of maturity by strengthening collaboration, developing leadership capability, improving efficiency and ensuring network strategy remains closely connected to customer and commercial priorities. The business delivers critical connectivity and managed network solutions across complex, multi-site customer environments - backed by Private Equity investment, with ...

Warehouse Management System, including transaction flows, serial-number movements, data integrity and downstream system impacts. Process Improvement - Work across Finance, Supply Chain, Warehouse, Customer Experience and other teams to improve ERP-related processes, controls and information flows. Cognos Financial Reporting - Champion the use of Cognos to develop … attend stakeholder calls outside normal UK working hours to support collaboration with colleagues in Australia. Risk & Escalation - Ensure issues with potential financial, stock, revenue, customer or operational impact are identified and escalated to the appropriate business owner. Essential: Strong working knowledge of ERP systems; direct Pronto experience ...

Customer Success Manager Belfast - Hybrid Competitive salary MCS are delighted to be supporting an innovative, purpose driven organisation in the appointment of a Customer Success Manager . This is an exciting opportunity to join a growing technology business that helps organisations understand, manage and report on their social … used by organisations across the UK to deliver measurable outcomes through social value reporting, employee engagement and community investment. About the Role As Customer Success Manager, you will act as a trusted advisor to a portfolio of customers, developing strong relationships and helping them maximise the value they receive ...

join frog? frog is part of Capgemini Invent and partners with customer‐centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experience by delivering market‐defining business models … each with a thriving in‐person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach ...

supplier of products for fastening, fixing, installing, connecting, insulating, protecting, and identifying electrical cables and data network infrastructure. We also develop parts for customer-specific industrial applications. Since 1935, our mission has been to provide innovative solutions for all cable management needs – with customer satisfaction as our priority. … operation of IT systems, applications, and network infrastructure across multiple UK sites, maintaining high levels of system availability and uptime. Deliver a first-class customer experience by responding promptly and professionally to IT support requests received through the IT Helpdesk, telephone, Microsoft Teams, and face-to-face interactions. ...

do. If this sounds exciting to you, please read on. Prime Video Commerce's mission is to present the right offer to the right customer at the right time — across subscriptions, channels, and transactional video, in every market and on every device. Our science team replaces static business rules … reach customers. We are looking for an Applied Scientist to join the Prime Video Commerce Insights team in London. You will develop and deploy customer-facing models, understand customer behaviour at scale, and explore emerging techniques that help us make better decisions faster. This is a delivery focused ...

minded engineering leader to shape and deliver the next generation of our platform. As VP of Product Engineering, you will own how Zapp turns customer, operational, and commercial opportunities into high-quality products. You will work closely with the Founder and Executive Team to set priorities, shape solutions … leading premium convenience retail platform. Founded in 2020, our vision is to reinvent the multi-trillion-dollar convenience retail market through best-in-class, customer-centric technology and fulfilment. Zapp partners with some of the world’s leading brands to offer an exclusive, hand-picked range of products, available ...

client engagements by shaping business-led propositions, influencing senior stakeholders and creating solutions that show how AI can increase revenue, reduce cost, improve customer satisfaction and reduce risk across financial services organisations Lead the shaping of AI transformation opportunities across banking, insurance, wealth and asset management, capital markets, payments … domains. Work with senior business stakeholders to identify how AI, generative AI, automation and data-led decisioning can transform business areas, operating models and customer journeys. Translate AI ambition into specific value opportunities linked to growth, productivity, customer experience, risk reduction, control effectiveness and operational resilience. Execute ...

Delivery Tech Lead, Song Service L7 London, Manchester, EdinburghWe are Accenture Song, the world's largest tech-powered creative group. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most … Delivery Tech Lead in Accenture Song Service, you will play a pivotal role in delivering AI systems at enterprise scale; shaping and delivering transformational customer platform solutions that take agentic products from prototype to production. Our mission: Is to help our clients to deliver exceptional human and agentic experiences ...

walks of life and so do our people. We're a small but perfectly formed team of insurance specialists, technologists, data scientists and customer champions - all bringing individual expertise, an appetite for innovation and a shared ambition to protect the homes and things people love. We work at pace … Great Place to Work UK for seven consecutive years - most recently ranked 29th nationally, jumping 71 places in a single year. ROLE PURPOSE Customer & Claims brings together three connected parts of Homeprotect's business: the shared digital experience customers and partners use across every channel, the tools ...

customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the technical background, customer experience, and skills necessary to help accelerate customer adoption of Amazon Connect's AI capabilities? Do you love building new strategic and data-driven businesses? Join … Applied AI Solutions team as an Amazon Connect Specialist Solutions Architect! The Applied AI Solutions Architecture team is seeking a hands-on, customer-obsessed Solutions Architect to accelerate customer adoption of Amazon Connect's AI capabilities. Applied AI Solutions is part of the AWS Specialist & Partner ...

Delivery Tech Lead, Song Service L7 London, Manchester, Edinburgh We are Accenture Song, the world's largest tech-powered creative group. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest … Delivery Tech Lead in Accenture Song Service, you will play a pivotal role in delivering AI systems at enterprise scale; shaping and delivering transformational customer platform solutions that take agentic products from prototype to production. Our mission: Is to help our clients to deliver exceptional human and agentic experiences ...

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless … efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises ...

part of a multidisciplinary product and design team alongside UX Designers, Product Owners, Researchers and other Content Designers to create clear, useful and customer-focused digital experiences. The role offers a varied mix of product development, BAU activity and customer campaigns, giving you the opportunity to influence both … everyday customer experiences and high-profile initiatives. The Project A key focus of the role will be the Challenges feature within Rewards. Challenges are designed to encourage customers to adopt positive financial behaviours and reward them for doing so. You'll play an important role in understanding customer ...

business teams to deliver successful outcomes. Manage project plans, risks, budgets, dependencies, and implementation activities. Support the introduction of new payment methods, technologies, and customer experiences. Translate business requirements into detailed technical and functional specifications. Work closely with business, technology, security, and supplier teams to define solution architectures. Evaluate … recommend technology solutions that align with business strategy. Ensure solutions meet operational, security, compliance, and scalability requirements. Own and manage two customer-facing mobile applications from a payment and technology perspective. Manage technical requirements and integrations for two loyalty platforms. Ensure seamless interaction between payment, loyalty, and customer ...

Description - Data Lead - Customer Domain (17377) Job Description Description DATA LEAD, CUSTOMER DOMAIN Luton | Full-time | Hybrid We support hybrid working, and you'll spend 60% of your time each month in the office. You’re a senior data leader who knows how to turn business strategy into … become more data-driven, this role offers a unique opportunity to help define the future of data at easyJet. THE OPPORTUNITY As Data Lead, Customer Domain, you'll be the senior data partner embedded within our Customer business area. You'll own the customer data agenda, working ...

best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. … agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience The Value Activation Consultant/Senior Consultant sits at the intersection of customer engagement and platform innovation, based in London. This role owns the roadmap ...

partners. The role will work closely with AI Commercialisation Strategists, researchers, engineers, industry stakeholders and programme partners to understand business challenges, assess market and customer opportunities, define and validate potential AI use cases, and translate business needs into clear requirements that can inform research, product development and commercialisation activity. … assess and validate the potential business and commercial value of priority opportunities. Gather and analyse quantitative and qualitative evidence to establish current-state baselines, customer need and expected benefits. Assess and quantify potential benefits including cost reduction, operational efficiency, customer experience, risk reduction, revenue generation and other ...

CX Support Consultant - Cisco Manchester or Glasgow/Hybrid A bit about us At Gamma we provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region. Our people are at the heart of everything we do. When you join … Gamma is the place to do it. What is the role responsible for? This is Level 2 support role within Customer Experience (CX) Support Operations, responsible for providing confident, customer-focused technical and operational support across Cisco Webex and wider CX tooling, services and support processes. ...