251 to 275 of 2,208 Customer Experience Jobs in the UK

partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you will do as a Director, Customer Engineering The Director, Customer Engineering is a senior leader who scales the Customer Engineering organization across a region, segment, or product domain. Leads … multiple teams of Customer Engineers and their managers, sets the strategic direction for how Cloudflare technically engages with enterprise customers, and ensures the CE function operates as a unified, AI-augmented, high-performance GTM engine. Reporting to a VP or Senior Leader of Customer Engineering, you will ...

value and power of data and AI – through the lense of customer experience. You’ll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. … Language Models (LLMs) for various use cases. Experience in developing and implementing machine learning models, including predictive, forecasting, classification, and deep learning models. CX Data Experience - Hands‐on experience in customer behaviour analytics, marketing, commercial, web, or product analytics with core focus in customer experience. ...

recently held, or be prepared to be put forward for a UK Security Clearance. Consulting Engineer Meet the Team The Customer Experience (CX) team is a group of extraordinary technical professionals dedicated to delivering a best-in-class customer experience. We tackle the toughest business challenges with … network-centric solutions that accelerate customer success and loyalty. As the face of Cisco, our CX teams are the primary drivers of digital transformation. We accelerate customer and partner success through ground breaking design, implementation, and optimization across a broad range of Cisco technologies. Our team collaborates closely ...

works — join SINGU and be part of this transformation. About The Role We're looking for a Solutions and Implementation Manager to join our Customer Experience team, managing the delivery and implementation of Micad FM , our estates management platform, for our UK customer base. We're bolstering … high volume of upcoming implementations . In this role, you'll be the technical expert who bridges the gap between sales and Customer Success – owning the customer journey from pre-sales through to complete implementation. If you're excited about managing complex technical projects, solving implementation challenges ...

onboarding and engagement across Europe. This is an excellent opportunity to work on business-critical digital products that directly contribute to client growth and customer experience. You'll be part of a mature, globally distributed engineering function delivering seamless digital journeys from initial customer engagement through to onboarding … while leveraging the latest AI-assisted development tools. The Opportunity You'll be responsible for designing, building and supporting scalable digital applications that power customer-facing journeys. You'll collaborate closely with Product, Design and Engineering teams to deliver high-quality solutions that improve client experience across multiple ...

Help Shape Seamless Digital Experiences for Customers Across Europe Are you passionate about technology , customer experience , and solving problems collaboratively? We're looking for a customer focused Ecommerce integration specialist to support customers as they transition to electronic platforms and digital solutions , helping to deliver smooth integrations … improved efficiency, and an exceptional customer experience. Working closely with customers, IT teams, operations, and commercial stakeholders, you'll play a key role in onboarding, testing, supporting, and continuously improving our digital and e-commerce solutions. We're not here to sell you a job. We're here ...

Customer Support Manager Cambridge | Hybrid | £55,000 - £65,000 + Benefits Are you a customer support leader who thrives on building high-performing teams, improving service delivery, and creating world-class customer experiences? We're partnering with an innovative Cambridge-based technology organisation seeking a Customer … balancing strategic leadership with operational excellence, ensuring customers receive exceptional support across a range of software, data, and cloud-based products. The Opportunity As Customer Support Manager, you'll take ownership of the overall support function, leading a team of technical support specialists while working closely with senior leadership ...

business teams to deliver successful outcomes. Manage project plans, risks, budgets, dependencies, and implementation activities. Support the introduction of new payment methods, technologies, and customer experiences. Translate business requirements into detailed technical and functional specifications. Work closely with business, technology, security, and supplier teams to define solution architectures. Evaluate … recommend technology solutions that align with business strategy. Ensure solutions meet operational, security, compliance, and scalability requirements. Own and manage two customer-facing mobile applications from a payment and technology perspective. Manage technical requirements and integrations for two loyalty platforms. Ensure seamless interaction between payment, loyalty, and customer ...

deliver verifiable business outcomes, focusing on measurable value realization and expansion across global teams. Strategic Success Planning: Lead the development and execution of Customer Success Plans (CSPs) that align with customer business goals, including regular check-ins, QBRs, and strategic planning sessions. Leverage CSPs as a vehicle … enhance their strategies and operations. Risk Mitigation: Proactively identify risks, elevate issues, and drive mitigation strategies in partnership with account teams. Voice of the Customer: Serve as the customer advocate internally, providing actionable feedback to improve Atlassian’s products, services, and customer experience. Cross-Functional Collaboration: Partner ...

business teams to deliver successful outcomes. * Manage project plans, risks, budgets, dependencies, and implementation activities. * Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design * Translate business requirements into detailed technical and functional specifications. * Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. * Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management * Own and manage two customer-facing mobile applications from a payment and technology perspective. * Manage technical requirements and integrations for two loyalty platforms. * Ensure seamless interaction between payment, loyalty ...

business teams to deliver successful outcomes. * Manage project plans, risks, budgets, dependencies, and implementation activities. * Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design * Translate business requirements into detailed technical and functional specifications. * Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. * Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management * Own and manage two customer-facing mobile applications from a payment and technology perspective. * Manage technical requirements and integrations for two loyalty platforms. * Ensure seamless interaction between payment, loyalty ...

rather than sales pipeline- success is measured in the quality, readiness and consistency of partner-delivered implementations into our Airline Customers and the resulting customer experience and time to full implementation. Key Responsibilities Map and prioritise the partner landscape: hyperscalers (AWS and equivalents), global/regional systems integrators … relationship, from initial engagement through to mature, self-sufficient delivery capability. Monitor and report on partner delivery performance: implementation quality, timeliness, and the resulting experience for airline customers. Act as the operational escalation point when partner-led delivery risks customer outcomes, working with partners and internal delivery teams ...

country where we have a legal entity. This role is required to be performed from the UK. Responsibilities Atlassian is looking for a Principal Customer Success Manager in the Strategic Segment Atlassian Customer Success Managers (CSMs) help customers realize the value in their Atlassian investment. They engage customers … unlock early and sustained outcomes by delivering standard methodologies at scale that support product adoption, solution expansion, and long-term growth of customer users. As a Principal CSM, you’ll build relationships and demonstrate an understanding of the Atlassian customer journey. You’ll be equipped to guide complex ...

right in. About you As Director of Sales and Marketing Technology, you will define and execute Hyve's technology strategy for customer acquisition, marketing engagement and commercial growth. You will own the platforms and capabilities used by Sales, Marketing and Digital teams across Hyve's global portfolio of approximately … Administrators and, indirectly, a small team of Software Engineers. This role combines technology strategy, product and platform ownership, CRM and MarTech transformation, digital experience, architecture, delivery, operational leadership and organisational change. You will work closely with Commercial, Marketing, Digital Experience, Event Technology, Data & AI and Enterprise Architecture teams ...

Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast. Customer Renewals Team Lead Location: Manchester Team: Approx. 5 direct reports Department: Customer Renewals Company: IRIS Software Group Ready to take the next step in your leadership … career? We’re looking for a passionate, commercially minded Customer Renewals Team Lead to join IRIS Software Group and lead a team of Customer Renewals Associates and Advisors. This is a brilliant opportunity for someone who loves developing people, building high-performing teams and delivering fantastic customer ...

Meet the Team The Customer Experience (CX) team is a group of extraordinary technical professionals dedicated to delivering a best-in-class customer experience. We tackle the toughest business challenges with network-centric solutions that accelerate customer success and loyalty. As the face of Cisco … CX teams are the primary drivers of digital transformation. We accelerate customer and partner success through ground breaking design, implementation, and optimization across a broad range of Cisco technologies. Our team collaborates closely with Cisco account teams, partners, and multi-functional groups to drive meaningful technology transitions and deliver ...

2025. Learn more at www.coreweave.com. We're proud to be a Living Wage accredited Employer. What You’ll Do The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports … that powers the AI revolution—working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute ...

delivering outcomes that meet both customer needs and business goals. Working within a Customer Experience Centre of Excellence, you'll support CX strategy, content excellence, and performance across product roadmaps in the UK & Ireland. From onboarding journeys to ongoing engagement, everything is driven by one purpose: creating … thinking across complex journeysIntegrate AI into personalised, scalable content experiencesDefine and validate information architecture and navigationEstablish scalable content patterns and editorial standardsDefine and track CX KPIs and content performance metricsEnsure accessibility standards (WCAG 2.2) are met across all outputsWho You AreProven track record delivering strategic, user-centred content across large ...

Modeling Software Architect, Platform Architecture Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Join us to help deliver … architecture, design, power, and software teams, to deliver world-class caches/memory system. The end goal is to provide the best customer experience in the world by enabling all the CPUs, GPUs, Machine Learning, Camera, Display, and Connectivity components on our chips to work seamlessly together.We ...

BROADBEAN_904221791205639Location: City of London, Greater LondonContract: PermanentIndustry: ITSalary: 100,000 - 110,000 per yearRecruiter: Tom CousinsE-Mail: tom.cousins.90422.9115@adeccops.aplitrak.comAdobe Experience Platform (AEP) CDP Data ArchitectLondon (Hybrid - 2-3 Days Per Week)£100,000 - £110,000 + BenefitsWe're seeking an experienced Adobe Experience Platform (AEP) CDP Data … Architect to join a major digital transformation programme, helping shape and deliver enterprise-scale customer data solutions built on Adobe Experience Platform and Real-Time CDP.This is an excellent opportunity for a senior data architecture professional with deep Adobe expertise to play a pivotal role in designing ...

service is delivered efficiently and to agreed OLA and KPI levels, that performance is monitored, and that service improvements are implemented to meet evolving customer needs and the strategic direction set by Maritime Digital Delivery Services (MDDS) leadership. This role will require an on‐site presence at HMNB Portsmouth … Management and service‐restoration activities Coordinate with wider ISS team (ILS, Training, application onboarding) to ensure continuous service delivery and development and a seamless customer experience Service Reporting Produce monthly reporting packs covering SLA performance, KPIs, backlog, trends, and risks Develop and maintain dashboards in relevant Service Management ...

rather than sales pipeline- success is measured in the quality, readiness and consistency of partner-delivered implementations into our Airline Customers and the resulting customer experience and time to full implementation.**Key Responsibilities*** Map and prioritise the partner landscape: hyperscalers (AWS and equivalents), global/regional systems integrators … relationship, from initial engagement through to mature, self-sufficient delivery capability.* Monitor and report on partner delivery performance: implementation quality, timeliness, and the resulting experience for airline customers.* Act as the operational escalation point when partner-led delivery risks customer outcomes, working with partners and internal delivery teams ...

within a Housing environment. The successful candidate will have a strong track record of delivering Microsoft Dynamics 365 CRM initiatives, driving business change, improving customer-facing services, and managing stakeholders across large and complex organisations. This is an exciting opportunity to play a key role in delivering strategic transformation … programmes focused on customer experience, process improvement, and service modernisation. Key Responsibilities Lead end-to-end delivery of Dynamics 365 and business transformation projects. Manage project scope, plans, budgets, risks, issues, and dependencies. Establish and maintain effective project governance and reporting. Work closely with business and technology stakeholders ...

responsible for managing and overseeing the delivery of IT services to customers across multiple regions or countries. This role involves ensuring consistent service quality, customer satisfaction, and adherence to service level agreements (SLAs) on a global scale. The Head of Service Delivery will collaborate with cross-functional teams, establishing … delivery frameworks, processes, and methodologies to ensure consistent and efficient service delivery across multiple regions; and Collaborate with stakeholders to understand business needs and customer variations, and tailor service delivery approaches accordingly. Ensure compliance with IT service management frameworks, such as ITIL, and drive continuous service improvement initiatives. Service ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If youve also worked in the following roles, wed also like to hear from … Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates can expect a Civil Service Pension with an employer contribution of 28.97%. SALARY: £47,084 per annum + Generous ...