351 to 375 of 1,165 Customer Insight Jobs in the UK

technology.As a Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency … current legal processes, identify pain points and define opportunities for AI-enabled improvement.Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives.Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas.Work alongside Customer Success to embed ...

industrial customers. You will own the end-to-end product lifecycle, from discovery to adoption to scale, acting as the strategic bridge between customer needs, engineering execution, and commercial outcomes. Leading with a start-up mindset, you will set vision and direction, validate with customers and industry stakeholders, prioritize … with IFS's AI-first strategy. Core ResponsibilitiesProduct Strategy & VisionDefine and execute a clear product vision and roadmap aligned with company strategy and measurable customer outcomes. Identify high-impact opportunities through market, customer, competitive, and industry analysis. Build strong investment cases focused on value creation, adoption, scalability ...

excited to shape AI-powered compliance solutions that help customers navigate an evolving regulatory landscape? Do you enjoy turning customer insights and data into product decisions that deliver measurable value and outstanding user experiences? About the Team LexisNexis Regulatory Compliance is a rapidly growing business within LexisNexis Legal & Professional … closely with customers and cross-functional teams, you will help identify opportunities, prioritize product enhancements, and deliver solutions that improve user experiences and drive customer value. This role combines product discovery, stakeholder collaboration, and data-driven decision making to support the successful development and growth of the platform. ...

passionate about Rec Tech and believe there’s always a smarter way to work. As a Customer Success Tech Expert you’re our go-to specialist for helping customers tackle their most complex challenges - using your deep knowledge of recruitment processes and technology to turn big ideas into practical … just be answering questions: you'll challenge the status quo, rethink processes and uncover opportunities that deliver real business value. From solving complex customer challenges to developing initiatives that benefit our wider customer base, you’ll help shape how we deliver Customer Success at scale. ...

possible.The Website Experience Lead is responsible for defining and delivering Abcam's global website experience strategy, driving continuous improvement across all regions and key customer journeys and ensuring website investments generate measurable business value. This role acts as the bridge between customer needs, commercial & portfolio priorities, user experience … site role in Cambridge, UK.In this role, you will have the opportunity to:Set the strategic vision and own the global website roadmap, driving customer satisfaction, brand preference, competitive differentiation and revenue growth while balancing global consistency with regional needs.Lead continuous improvement of the end-to-end website experience ...

structured pipeline using CRM data and market intelligence. Turn inbound and referral leads into qualified opportunities, fast. Winning TrustGet under the skin of a customer's business — their challenges, goals, and pressures. Build the kind of rapport that turns a first call into a long-term partnership. Bring consultative … signed agreement and onboarding. Keep every contract accurate and fully compliant with internal processes. Apply sharp, strategic sales thinking to lift conversion and customer value. Knowing the ProductMaster Teya's full product and service range. Position the right solution for the right customer, backed by market insight. Feed ...

Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI‐enabled solutions, and help customers realise measurable improvements in efficiency, quality … legal processes, identify pain points and define opportunities for AI‐enabled improvement. Design, configure and deploy AI‐enabled workflows and skills that align with customer processes and business objectives. Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas. Work alongside Customer Success ...

strategies: Develop plans, priorities and forecasts for key European markets and translate company strategy into practical local action. Drive growth and conversion: Use data, customer insight and experimentation to improve acquisition, engagement, retention, conversion and monetization. Lead market expansion and localization: Identify opportunities, build scalable launch frameworks … delivery, measurement and iteration. Lead cross-functional teams: Align Product, Growth, Marketing, Brand, Partnerships, Finance, Research, Operations and Compliance around shared outcomes. Represent regional insight: Ensure European market and customer perspectives shape global roadmaps and decisions. Measure and scale impact: Define success metrics and determine when a successful ...

Legal Engineer, you will act as the bridge between our client technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality … legal processes, identify pain points and define opportunities for AI-enabled improvement. Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives. Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas. Work alongside Customer Success ...

technology.As a Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency … legal processes, identify pain points and define opportunities for AI-enabled improvement.* Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives.* Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas.* Work alongside Customer Success ...

Legal Engineer, you will act as the bridge between our client technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality … legal processes, identify pain points and define opportunities for AI-enabled improvement. Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives. Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas. Work alongside Customer Success ...

solutions, including Lexis+ AI and Protege, our personalised AI assistant designed specifically for legal professionals.This is a newly created role where you'll combine customer insight, market intelligence and commercial strategy to influence how one of the world's leading legal technology companies wins in the market. … identify growth opportunities, shape go-to-market strategy, and align teams across product, sales, marketing and customer success to accelerate adoption of AI-powered legal solutions.Why This Role Play a key role in the AI transformation of the legal industryShape the growth strategy for market-leading legal technology ...

accountable for product outcomes and product decisions across a hardware and software based portfolio, working in close partnership with Engineering (DOP) to balance customer value, commercial priorities and technical reality. The PLM is accountable for product scope, priority, lifecycle decisions and outcome-based acceptance. Engineering owns technical design … Make the final call on scope and priority after structured input from Engineering, Operations, Sales and Finance. Continuously adjust plans based on delivery learning, customer feedback, market change and technical discovery. Product Discovery, Definition & Requirements Create clear, high-quality product requirements that articulate what is needed and why, grounded ...

belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview Our Customer Insights Team are a critical enabler in Ralph Lauren's customer centric focus and strategic business growth. We are seeking a Customer Insights Manager who partners with all direct-to-consumer teams and external partners to identify and elevate invaluable customer insights. Reporting in to the Senior Manager of Customer Insights, you will be responsible for supporting the team in delivering customer insights and analytics projects - fueling customer ...

shipped, adopted and measurable outcomes, working with the Product Director as your strategic partner. You’ll collaborate with Engineering, Design, Marketing, Pre‐sales, Implementation, Customer Success and Support to align product initiatives with our wider business objectives. You’ll also be a visible driver of innovation across the product … what we build and what we deliberately choose not to pursue. You will: Develop a clear point of view on frontline learning, informed by customer conversations, product usage data and insights from our customer‐facing teams. Own and prioritise the Learn roadmap in partnership with the Product Director. ...

squads that operate independently but are aligned to the same goals and ways of working. We recognise that different drives guide our roadmaps from customer needs to commercial strategy to regulatory change, and managing those dependencies is best achieved through aligned team decisions. We make customer success everyone … fintech industry really fast. And really often. We build our product and tech function with focus on: Understanding Kinsworth, the industry needs and customer use cases Quality is at the heart of everything we do and not just a gate in a process Leading product roadmaps, planning and establishing ...

customers to help them maximise the value of their investment while identifying opportunities to grow their partnership with us. Rather than focusing on new customer acquisition, you'll drive revenue through strategic account expansion, cross-sell, upsell and multi-product adoption. How you will spend your time … including through business reviews, briefings and industry events, that give you visibility into customers' long-term priorities. Develop account plans that grow product adoption, customer value and ARR. Partner with Customer Success across the customer lifecycle, from onboarding through renewal and growth. Work cross-functionally with Product ...

largest specialist distributor of premium frozen bakery products operating in the UK with a rich history underpinned by a focus on innovation and customer service. Established in London over 35 years ago, primarily focused on the foodservice sector, with notable success in retail, leveraging its established strategic supplier network … with a commercial analysis element and potential contributions to the product onboarding journey. It will continue to support elements of the end-to-end Customer Journey, helping to turn data into insight through credit analysis, reporting, process improvement and data management. You will work closely with Sales ...

platform transforms proprietary data, advanced analytics and deep financial services expertise into timely recommendations delivered right where teams work. The result: confident decisions, stronger customer relationships, and lasting, profitable growth. Curinos operates under a remote/hybrid modality and has office locations in New York, Chicago, Boston, Toronto … Curinos’ proprietary digital experience benchmarking and research products, which help financial services clients understand how their digital platforms compare with peers and fintechs across customer journeys, features and functionality. Working with leading financial institutions, you will evaluate digital experiences, identify emerging trends and translate evidence into strategic insight ...

experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions. You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business … clear product vision and strategy aligned with user and client business objectives. Developing, maintaining and prioritising the product roadmap to maximise business and customer value. Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams. Working closely with Business Analysts, User Researchers ...

experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions. You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business … clear product vision and strategy aligned with user and client business objectives. Developing, maintaining and prioritising the product roadmap to maximise business and customer value. Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams. Working closely with Business Analysts, User Researchers ...

team and play a key role in the development of the business. n the role you will be responsible for: * Managing and developing strategic customer relationships, acting as a trusted advisor and identifying opportunities for account growth * Understanding customer needs, challenges and business objectives to deliver solutions that … genuine value * Building strong relationships with key stakeholders and decision-makers across customer organisations * Preparing and presenting account plans, forecasts and performance updates * Working closely with internal teams to ensure customers receive an excellent level of service and support * Providing valuable customer insight to influence product, marketing ...

tooling to move faster from problem to working software. You'll partner with Compliance, Operations, and adjacent product teams to resolve dependencies and bring customer insight back into the roadmap. Key Responsibilities End-to-end product ownership Own the entire Investor Communications and documents product … Ascend. Cross-functional collaboration Work closely with other Product Managers across the Ascend Platform to prioritize and resolve inbound/outbound dependencies. Share customer and market insight back to the wider product team; may mentor more junior team members. Represent the Investor Communications product in client- and stakeholder ...

partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next … unattended environments, with petroleum retail experience considered a strong advantage. Reporting to the Vice President of Hardware Product Management, you will evaluate market opportunities, customer needs, regulatory requirements, and technology trends to guide product investments from concept through launch and long‐term lifecycle management. Working closely with engineering, industrial ...

Customer Analytics Manager | Fashion Retail | London (Hybrid) | 12-Month FTC | Up to £70k We're working with a leading British fashion retailer with a large store network, a major online presence and millions of active customers. They're looking to hire a Customer Analytics Manager … month fixed-term contract. This is a great opportunity for an experienced customer analytics professional to lead a team that has changed how the wider business uses customer data, helping teams such as finance and brand marketing make better customer decisions every day. The role will involve ...