26 to 50 of 108 Customer Service Jobs in the East of England

including password resets and mailbox support Setting up laptops, desktops, and user accounts Escalating more complex issues to senior engineers when required Delivering excellent customer service to end users Skills & Experience Previous IT support experience or IT qualification preferred Basic understanding of Windows operating systems and Microsoft … Good communication and customer service skills Eagerness to learn and develop technically Ability to work well within a team environment Full UK driving licence beneficial but not essential What's On Offer Salary up to £30,000 Ongoing training and development Clear progression opportunities into 2nd line support ...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough . We are seeking Spanish-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent … issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we re looking for: Fluent in English and Spanish , written and verbal Strong customer service ...

provider, maintaining, diagnosing, and repairing generator units ranging from 20KVA to 1250KVA. Your day-to-day will include planned maintenance, fault-finding, and compiling service records, with a focus on delivering excellent customer service and supporting your team with a collaborative and positive approach. Maintaining health … safety at all times Attending site breakdowns, maintaining a high level of customer service at all times To be successful in this role, you may have worked as a: Mobile Generator Engineer, Power Generation Technician, Field Service Engineer, Diesel Fitter, Standby Power Engineer, or Mobile Generator Technician. ...

Essex County Council is seeking a Customer Operational Intelligence Lead for a full-time, fixed-term role based in Chelmsford. The position involves developing customer service insights and ensuring data-driven decision-making. The successful candidate will work with Analysts to produce business intelligence reports and maintain … strong relationships across departments. Key qualifications include proficiency in Excel and Power BI, with a focus on customer service and operational excellence. Benefits include flexible working arrangements to support employee needs. #J-18808-Ljbffr ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

launch your career in IT and data administration while gaining a fully funded qualification? We are looking for an enthusiastic and motivated Apprentice Service Desk Administrator to join our dynamic MIS team at Inspire Education Group. This is an exciting opportunity to support our commitment to continuous improvement … developing a high-functioning service desk. Working simultaneously towards a Level 3 Apprenticeship Standard (Digital Support Technician) , you will act as the first line of support for all stakeholders, undertaking a variety of data administration tasks with a high level of accuracy and providing excellent customer service. About ...

training • Working closely with the wider technical support team This could suit someone from backgrounds such as: • Retail technology • Mobile phone stores • Gaming • Electronics • Customer service • IT college courses • Hands-on technical hobbies What We’re Looking For: • Friendly and confident communication skills • Genuine interest in technology … gadgets • Positive attitude and willingness to learn • Good customer service manner • Team player mentality This is a fantastic opportunity to join a growing business that genuinely invests in its people. Thank you for your application. We receive a high volume of responses, so while we can’t reply ...

client is a leading provider of business telecoms and digital solutions, known for their high standards of service and a strong reputation within the corporate sector. They are looking for an efficient and well-organized person to join their friendly, supportive team as a Client Liaison & Tech Support Executive. … experience or just a strong willingness to learn, you will be trained to provide 1st and 2nd line support to business clients. As a Customer Service Administrator, you will be at the heart of the team, balancing technical help with essential office administration. If you have an excellent ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

international trading capabilities. Key Responsibilities Leadership & Operations Lead manage and develop the logistics and inventory team to ensure high performance, accuracy, accountability, and excellent service levels. Creating a culture of continuous improvement. Oversee day to day logistics operations for both domestic and international shipments through our warehouses and third … standard operating processes for logistics, inventory, and export compliance. Reporting, build and produce regular reporting packs for logistics and inventory. Highlighting performance, volumes, and customer experience. Strengthen and expand the preferred courier network to improve service levels, reliability, and geographic coverage. Educate our sales teams on the logistics ...

commercial governance are essential to our success. This role sits at the heart of that foundation. Description As a Contract Administrator within our Customer Services department, you will play a key role in protecting revenue, ensuring contractual accuracy, and enabling smooth client renewals across a diverse and growing client … portfolio. You will own the end-to-end lifecycle of 200300 active client contracts, working closely with Customer Services, Customer Success, Sales, Finance, and Service Delivery teams. This is a fast-paced, detail-driven role that requires confidence, structure, and the ability to take ownership while knowing ...

excellent opportunity for a technically capable support professional looking to move into a varied, autonomous role within a fast-paced environment where technology and customer service are equally valued. The successful candidate will play a key role in supporting business-critical systems, maintaining data integrity, and delivering … specialist applications and services. Working closely with internal departments and external stakeholders, you’ll combine strong troubleshooting skills with excellent communication and customer management abilities. Key Responsibilities Technical Support & Systems Management Deliver 2nd line support for software applications and business systems Take ownership of escalated incidents through to resolution ...

Field Service Engineer – EPoS & IT Support Peterborough/Kings Lynn Area Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutions—from helpdesk to rapid on-site response. We proudly support some of the UK’s most recognisable … brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. What’s in it for you? Company vehicle and fuel card Monthly and quarterly bonus ...

Customer Account Sales Manager £30,000-£35,000 |Full-Time | Permanent | Mon–Fri | On-Site Only Our client is a fast growing international business within the network infrastructure sector. They are seeking a Customer Account Sales Manager to develop existing accounts and generate new business opportunities. This … individual with an interest in telecoms, datacomms or technical infrastructure to join a growing and collaborative team. Key Responsibilities: Manage and grow an existing customer portfolio Develop new business opportunities and strategic partnerships Handle inbound customer enquiries via phone and email Build strong relationships with key decision-makers ...

Data Governance Manager Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … organisation, as well as to grow and evolve the use of data providing a better journey for our clients and their customers. Delivering excellent customer journeys is core to Diligenta’s ‘One Diligenta’ model strategy and is key to Building “Purpose and Pride”. Responsibility for and governance around ...

Customer Services in Technical Support Are you tech savvy, hands-on and the kind of person who enjoys figuring things out and helping people at the same time? We’re working with a friendly, fast-paced and growing business looking to add a new Technical Support Advisor to their … existing technical team. This is a brilliant opportunity for someone who enjoys technology, customer interaction and problem-solving and is looking to build a long-term career within a supportive and lively environment. You’ll be joining a young, down-to-earth team with lots of banter, training ...

grows its international trading capabilities. **Key Responsibilities** - Reporting, build and produce regular reporting packs for logistics and inventory. Highlighting performance, volumes, and customer experience.- Educate our sales teams on the logistics and inventory offerings that we can provide to maximise opportunities and enhance our customer’s experience.- Ensure … trade regulations, including export controls, customs documentation, packaging, Incoterms, HMRC requirements, vendor, and destination specific rules- Evaluate current courier providers against cost, performance, and customer service metrics to ensure they continue to represent best value for money and experience- Manage inventory levels against customer requirements and aged ...

client, a fast-growing, technically driven Managed Service Provider (MSP) is looking for a 1st Line Support Engineer to join their expanding team. This is an exciting opportunity to join a company who invest heavily in their technical team and will enable you gain exposure to a wide range … across a diverse client base. You’ll work closely with the 2nd and 3rd line teams, ensuring smooth resolution of incidents and providing excellent customer service at all times. Role responsibilities Handling incoming support tickets, telephone, and email queries. Providing remote technical support to clients. Troubleshooting user issues ...

time 37 hours per week Flexible working options including hybrid working arrangement Job Ref:P2427 About the role Are you passionate about delivering excellent customer service, strengthening compliance, and drivingcontinuous improvement? Were looking for a Quality and Assurance Officer to join our Housing team and help develop, implement … Social Housing (Regulation) Act 2023, the Consumer Standards and the Housing Ombudsmans Complaints Handling Code, using insight and analysis to support data-led service improvements and a flexible, responsive service for tenants. In this role you will take responsibility for the operation and quality assurance of the Housing ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were … part of it? What will you be doing? Were growing and excited to offer a full-time, permanent opportunity as a Service Management Specialist in our 24x7 Service Management Centre in St Ives, Cambridgeshire. Shift pattern: 4 days on/off, 4 nights on/off, 12-hour ...

organisation, offering strong earning potential and long-term career development. The Role As a Junior Account Manager, you will be responsible for managing existing customer accounts while also identifying and developing new business opportunities. You will support the full sales cycle, from initial engagement through to closing deals, working … closely with internal teams to ensure a smooth customer experience. Key responsibilities include: Managing and developing existing customer accounts Identifying new business opportunities and following up leads Handling inbound and outbound enquiries Delivering presentations to customers (video and face-to-face) Building strong, long-term client relationships Working ...

tasks such as mailbox management, user provisioning, and network troubleshooting. Familiarity with networking and network management, WAN, LAN and VPN. Excellent problem-solving and customer service skills. Ability to work effectively with third-party suppliers and manage escalations. Experience with MDM solutions such as Intune. Strong verbal ...