51 to 75 of 100 Customer Service Jobs in the East of England

monitoring and support tools. Manage and update support tickets. Assist with IT projects, installations and maintenance, including occasional visits to client sites. Provide excellent customer service. About You We are looking for someone with at least 2 years' IT support experience and a strong technical foundation. You should have … Windows knowledge. Experience with Active Directory, Exchange and Azure. Basic networking and server knowledge. Good hardware and troubleshooting skills. Strong communication and customer service skills. Experience working with ticketing systems. A full UK driving licence and access to a car is preferred. What We Offer ...

home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel. At InPost UK, we’re building an unparalleled group of talent that’s committed … hours 7 days a week. What you’ll be doing: Proficiently troubleshoot, resolve, and upgrade tickets based on priority to ensure compliance with Service Level Agreements (SLAs). Provide remote technical guidance and assistance to field service engineer team via phone and email, ensuring swift resolution and minimal ...

Line IT Support role, ideal for someone who enjoys working directly with end users, taking ownership of issues and providing a high level of customer service. The role You'll provide day-to-day technical support across desktop, endpoint, Microsoft 365 and Windows environments, taking ownership of incidents … service requests through to resolution wherever possible. You'll also support with identity and access management and work within established ITSM processes. What we're looking for: Strong 1st/2nd Line IT Support or Helpdesk experience Solid desktop and endpoint support experience Confident supporting Microsoft 365 and Windows ...

Description We are looking for a Full Stack Engineer to design, develop, and support scalable cloud-native applications that power Workforce Management (WFM), Customer Experience (CX), and operational business processes. You will use Java and Spring Boot to develop scalable backend services, React with TypeScript to create responsive user … strong software development fundamentals who can take features from detailed technical design through implementation, testing, deployment, and production support. Experience with Workforce Management (WFM), Customer Experience (CX), or contact center solutions is an advantage Responsibilities: Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established ...

trends, risks, opportunities and root causes, delivering actionable insights and recommendations. Develop, maintain and enhance reporting and performance metrics across warehouse operations, inventory, transport, customer service, labour productivity, costs, budgets and financial performance. Ensure reporting information is accurate, relevant and aligned with business requirements. Own the validation, modelling ...

offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed. Role Overview As Senior Developer, you’ll lead the design, development and maintenance … Microsoft technologies with what our clients actually need — in a way that is valuable to end users, scalable and economically supportable. Working with the customer success team, you’ll turn end‐user insight into product decisions. The immediate priority is integrating Microsoft 365 Copilot and AI services into ...

Experience supporting Microsoft 365 technologies. Exposure to networking, cybersecurity and infrastructure systems. Experience with Microsoft Dynamics 365 Business Central and Power Platform. Development of customer service, communication and problem-solving skills. Preparation for End Point Assessment and completion of an industry-recognised apprenticeship qualification. This apprenticeship offers ...

covering Watford and the Home Counties. This hybrid role offers flexibility alongside the chance to play a key role in expanding the company s service and maintenance division. The business specialises in HVAC, Ventilation, AHUs, Boilers, Heating Plant and Controls, delivering high-quality solutions and exceptional customer service across commercial environments. The Role As a Business Development Manager, you will focus on generating new business opportunities, securing long-term service contracts, and identifying additional project work including energy efficiency upgrades. You will be responsible for building relationships with FM companies, contractors, and end-user clients while ...

candidate combines strong JDE functional knowledge with sharp analytical skills and the curiosity to learn new tools and systems. Key Responsibilities Partner with Sales, Customer Service, and Distribution teams to gather requirements and translate them into functional specifications within JDE E1. Provide day-to-day production support … Manage and support core Distribution processes: Pricing, Sales Order Management, and Address Book. Support and maintain EDI transactions related to sales order processing and customer/vendor integrations. Research and recommend best practices from other companies and industries to improve system usage and business processes. Collaborate cross-functionally with ...

Typically, this person will be responsible for the installation, servicing, maintenance, and fault-finding of CCTV and Access Control systems across commercial and industrial customer sites throughout North London, Hertfordshire, and Essex. Duties and Responsibilities of the Security Engineer: Installation and commissioning of CCTV and Access Control systems. Carrying … planned preventative maintenance visits. Diagnosing and rectifying faults on security systems. Completing service reports and relevant documentation. Providing excellent customer service whilst attending client sites. Participating in the company call-out rota and responding to emergency breakdowns. Ensuring all work is completed in line with industry standards ...

cohesive engineering culture across geographically dispersed teams with diverse histories, skills, and product responsibilities. This leader will balance the delivery of high-priority customer-specific solutions with the execution of strategic product roadmaps, architectural modernization, and long-term business objectives. A key aspect of the role will be driving … effective adoption of Artificial Intelligence, both within engineering processes to accelerate product development and within Nordson XRT products to enhance customer outcomes, system performance, and operational reliability. As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas ...

quickly Experience or knowledge with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering, renewables electrical products is highly desirable Confiden t customer service skills are essential, as customer liaison will be an essential part of the role Please bear in mind that ...

Server, MySQL and PostgreSQL. Keep systems, code, configurations and technical processes properly documented. Mentor DevOps Application Engineers and help improve team knowledge, skills and service delivery. Essential Requirements Good understanding of Azure design, not just AWS, because Azure is set up and managed differently. Relevant qualification in IT, Computing … senior IT, MIS, DevOps or technical systems role. Strong experience with Azure DevOps, Jira and Microsoft-based systems. Strong communication, organisation, problem-solving and customer service skills. Benefits Generous annual leave and pension scheme. Professional development opportunities to support continued growth. Inclusive, supportive environment that values innovation ...

industry events, conferences, and seminars to connect with prospective clients and build professional relationships. Retain and strengthen relationships with existing clients by providing exceptional customer service, addressing their needs, and identifying opportunities for upselling or cross-selling. Collaborate with the product development team to suggest upgrades or additional … products that align with customer needs and market demand. Craft persuasive and customized business proposals, presentations, and demonstrations to showcase our products and services to potential clients. Negotiate prices, contracts, and terms with clients and vendors to secure profitable deals while maintaining customer satisfaction. Regularly review clients' feedback ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including analysis ...

with Developers, Azure Architects, and Network Architects on infrastructure and cloud projects. The role reports to the Head of IT Operations and requires strong customer service and 2+ years in IT infrastructure/support, with proficiency across AD, Entra ID, Defender, Intune, and PowerShell. #J-18808-Ljbffr ...

Unix/Linux and Windows environments, as well as VMware and Docker Autonomous, detail-oriented, responsive, with strong analytical skills Excellent interpersonal skills and customer service mindset #J-18808-Ljbffr ...

outstanding and successful client, a national IT Service Provider who support some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Cambridgeshire area and will attend customer sites in the region to health-check customer tech, diagnose and resolve technical issues relating to customers on-site technology, including EPOS, business systems, and back-office servers. You'll be the bridge between tech issues and business success - making a tangible difference for customers! Location: Cambridgeshire region ...

quickly Experience or knowledge with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering, renewables electrical products is highly desirable Confiden t customer service skills are essential, as customer liaison will be an essential part of the role Please bear in mind that ...

Benefits: Pension, company vehicle with optional private use, uniform, PPE, tools, ongoing training and free on-site parking About the role: You will install, service and maintain CCTV, access control and security systems across customer sites, working independently and within a small team. Key responsibilities include: Installing, servicing … maintaining CCTV and access control systems Diagnosing faults and resolving technical issues Assisting with job planning, parts ordering and accurate records Delivering professional customer service and maintaining safety standards Supporting weighing engineers with equipment servicing and installation when required About you: You will have previous CCTV and/ ...

Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/ ...

Analyst to join their growing team in St. Neots. In this full-time role, you will investigate and resolve technical issues while ensuring excellent customer service. The company values a close-knit team culture and provides a range of benefits, including 25 days of holiday, your birthday ...

MBDA UK is seeking a capable SLM tool specialist to bridge Customer Service Support with our technical partners. You will champion the Service Lifecycle Management tool, supporting the UK user base and guiding the platform's evolution. You will chair Community Change Boards, translate needs into technical ...

roadmap and business outcomes. Ensure seamless integration of Asset Management with other key SAP modules, including Finance, Project Systems, Supply Chain and Customer Service, including interim design elements while transitioning from ECC to S/4HANA. Support the 3rd Party Integration Lead to ensure seamless integration of Asset … planning, scheduling, maintenance execution, and performance analytics. Cross-functional experience in areas closely integrated with EAM, e.g. SAP Supply Chain Logistics (IM, EWM) and Customer Service. Experience working with WRICEFU objects and integrating SAP modules with third-party tools and platforms (e.g., GIS and scheduling tools, predictive analytics solutions ...

departments to minimise disruption and maximise impact. Work closely with suppliers (MS International team and external providers) to ensure value for money and great customer service. Act as the primary point of contact for business system-related inquiries and troubleshooting, ensuring timely and effective issue resolution. Manage cross-team ...