26 to 50 of 79 Customer Service Jobs in the West Midlands

Field Service Technician

Hiring Organisation
hireful
Location
Stoke-on-Trent, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
£27500/annum £27,500 plus overtime
leading international technology business that offers ongoing training, career progression and excellent support for professional development is seeking a technically minded Field Service Technician who enjoys solving problems and delivering first-class customer service in the field. Working as part of a mobile service team … provide installation, maintenance and technical support for office technology equipment across customer sites throughout the Midlands. The role : Field Service Engineer - Business Technology Midlands Region | £27,500 plus Company Vehicle and Benefits including 25 Days Holiday + BH, Enhanced Pension Scheme, Life assurance, and more ! This would suit ...

Fire And Security Engineer

Hiring Organisation
Alecto Recruitment
Location
Coventry, Warwickshire, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 42,000 Annual
thinking business is looking to strengthen its engineering team with someone who takes ownership of their work, delivers consistently high standards, and values strong customer relationships. What You'll Get Basic salary up to 42,000 depending on experience Clearly defined local patch - no excessive travel 22 days holiday … initiatives The Role Installation, servicing and maintenance of fire and electronic security systems (CCTV, intruder alarms, access control, Fire Alarms) Deliver a professional and customer-focused service at all times Diagnose faults and carry out effective repairs Plan and manage your workload to maximise efficiency Complete accurate service ...

RQ - Applications Support Officer

Hiring Organisation
Aatom Recruitment
Location
Worcestershire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 20 - 21 Hourly
will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management You have significant knowledge and skills in Application Support, Development and Maintenance and will work … closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. Roles & Responsibility: Provide knowledge and guidance to teams and people on technical best practice Create Application Support ...

RQ1736785 - Applications Support Officer

Hiring Organisation
Aatom Recruitment
Location
WR5, Swinesherd, Worcestershire, United Kingdom
Employment Type
Contract
Contract Rate
£20 - £21.23/hour
will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management You have significant knowledge and skills in Application Support, Development and Maintenance and will work … closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. Roles & Responsibility: Provide knowledge and guidance to teams and people on technical best practice · Create Application Support ...

Parts Harvesting Engineer

Hiring Organisation
GreensafeIT
Location
Droitwich, Worcestershire, United Kingdom
Employment Type
Contract
Contract Rate
£21147 - £24784/annum
success and growth of our GS-Spares eBay store, combining hands-on technical expertise with operational efficiency to maximise parts recovery, sales performance, and customer satisfaction. Working within a fast-paced environment, you will be responsible for dismantling and harvesting high-quality reusable components from IT equipment, ensuring products … recover high-value, fast-selling components from IT equipment to maximise resale opportunities and revenue generation. Support the efficient picking, packing, and dispatch of customer orders, ensuring accuracy and excellent service standards. Prepare and maintain product listing reports to support online sales activity and stock visibility. Deliver outstanding ...

IT Support Engineer

Hiring Organisation
Nextech
Location
Bromsgrove, Worcestershire, England, United Kingdom
Employment Type
Full-Time
Salary
£27,000 per annum
progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware … Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing Resolving ...

Internal Sales Administrator

Hiring Organisation
West Midlands & Worcestershire Perm Hub
Location
Southam, Warwickshire, England, United Kingdom
Employment Type
Full-Time
Salary
£26,000 per annum
develop your sales skills within a highly supportive environment.This company offers excellent long-term development opportunities, with the chance to gradually take ownership of customer relationships and work towards delivering your own online product demonstrations and presentations. Benefits: • 22 days holiday plus bank holidays • Free onsite parking • Opportunity … following up enquiries • Supporting the external sales team and liaising with internal departments • Developing product knowledge and confidence to eventually deliver your own customer presentations and demos What We’re Looking For A confident and personable communicator who enjoys speaking with people • Someone eager to develop a career within ...

Van Division - Business Development Manager

Hiring Organisation
SM UK
Location
Warwickshire, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 45,000 Annual
depending on experience + uncapped commission SM UK are the UK s No1 Auto Electrical and Van Conversion company offering a Nationwide service with sites in Leeds, Tamworth and Dartford. Our business's unique selling point lies in offering Turn-Key solutions for our customers on-the-go needs. … lighting, strobes, beacons, working lights, camera systems and safety features, welfare conversions, crewcabs and bespoke mobile workspaces. We can also provide our van conversion service to customers who already have their own vehicles or fleet. Due to our continued progressive growth and further expansion into our new purpose-built ...

Business Development Manager

Hiring Organisation
R&R Contracts
Location
Warwickshire, United Kingdom
Employment Type
Permanent
Salary
GBP 50,000 - 80,000 Annual
bonus, and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you're a Business Development Manager with experience within the Construction industry … some new building and extensions etc Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work ...

Field Communications Engineer

Hiring Organisation
SCG Midlands
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£40,000
Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with … Installation and support of telecoms and IT/datacoms systems Using Supplier Portals to manage systems and faults. Responsible for generating, monitoring, and handling customer requests, issues, and fault reports. Undertaking surveys and support for technical installation projects.? Provide liaison and guidance to customers and 3rd party IT professionals ...

Graduate Sales

Hiring Organisation
Spitfire Network Services
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
Graduate Sales London And Birmingham 2026 Start Dates Released Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony … cybersecurity solutions to over 5,000 business customers, many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed ...

Client Success Manager

Hiring Organisation
SF Partners
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£70000 - £75000/annum bonus & great progression
Client Success Manager with experience making data driven decisions to drive customer satisfaction is sought by a market leading scale up based in Birmingham city centre. Operating as a true disrupter in their field this scale up are utilising the latest in AI, cloud and automation technology to drive … success within the professional services space. With extensive UK growth planned over the coming months this Client Success Manager will be the figurehead of customer satisfaction using data driven decision making to review, improve and scale the customer journey whilst working closely with sales, marketing, operations, technology ...

Business Development Manager

Hiring Organisation
DMA Group
Location
City, Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP 45,000 - 65,000 Annual
Build a robust pipeline of opportunities across signage manufacture, installation, maintenance, refurbishment, and nationwide rollout projects. Generate new recurring revenue through maintenance contracts and service agreements. Lead presentations, proposals, tenders, and contract negotiations. Represent the business at industry events, exhibitions, and networking opportunities. Account Management Manage and grow relationships … with existing clients and key accounts. Act as a trusted advisor to clients, identifying opportunities for additional services and projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer satisfaction. Signage ...

Project Manager

Hiring Organisation
PFM Intelligence Group
Location
Redditch, England, United Kingdom
grow, we’re looking for a technically minded Project Manager who thrives in exciting fast-paced environments and enjoys balancing technical expertise with customer engagement. This is a hands on role for someone who is equally comfortable discussing network infrastructure with engineers as they are building trusted relationships with … client expectations Support continuous improvement by contributing to better project processes, documentation and delivery practices Manage relationships with contractors, suppliers and third-party service providers About You We’re looking for someone who combines technical understanding with excellent organisation and communication skills. You’ll be comfortable managing multiple projects ...

Data & IT Support Assistant

Hiring Organisation
Age UK Coventry and Warwickshire
Location
Leamington Spa, CV31 2DL, Coventry, CV1 1EX, United Kingdom
Salary
£27170.85
Ability to meet new situations with innovative responses taking in a range of considerations. - Ability to establish credibility, confident and trust with colleagues. - Excellent customer services and communication skills. - Outstanding organisational and time-management skills. - Ability to work independently and understand when to escalate a concern. PERSONAL QUALITIES - Team ...

Support Engineer

Hiring Organisation
Change-IT Public Sector
Location
CV1, Coventry, West Midlands (County), United Kingdom
Employment Type
Contract
Contract Rate
£250 - £300/day
Azure AD & Intune SCCM imaging & deployments Enterprise x64 hardware support Laptop/Desktop builds & troubleshooting IT ticketing systems AV/meeting room support Excellent customer service skills Experience Needed: 1st/2nd Line Support experience High-volume support environments Hardware diagnostics, BIOS, drivers & device repairs Onboarding/offboarding ...

Senior Digital Forensics Analyst

Hiring Organisation
CCL Solutions Group
Location
Stratford-Upon-Avon, England, United Kingdom
required Utilising CCL’s case management system without supervision to effectively manage cases, preserve TRTs & maintain a high level of utilisation, productivity and customer service Progress to an intermediary level of theoretical & practical knowledge into a relevant specialist area Deliver internal & external training where required Assisting with client ...

Document Core Pack (DCP) Specialist – Dynamics 365 CE & Power Platform

Hiring Organisation
Harvey Nash
Location
Birmingham, England, United Kingdom
join their programme on an initial 2-month contract. This role will play a key part in designing, configuring and optimising document generation and customer communication solutions within a Microsoft Dynamics 365 and Power Platform environment. You will work closely with business stakeholders, functional consultants and technical teams … management capabilities. Responsibilities Configure, administer and optimise Document Core Pack (DCP) solutions within Dynamics 365 CE Design and implement automated document generation processes and customer communication workflows Gather and analyse business requirements, translating them into functional solutions Collaborate with stakeholders to improve document lifecycle management and operational efficiency Support ...

Sales Development Representative

Hiring Organisation
Mirable Solutions
Location
Birmingham, England, United Kingdom
socials Opportunity to grow into Account Executive or senior sales roles Founded 20 years ago, our client is one of the UK’s leading Service Management (SM) software platforms. Today, our client has 400+ employees across the multiple countries and is backed by private equity. With continued investment … Sales Development Representative (SDR), you’ll be the first point of contact for potential customers. Your role will focus on starting conversations, understanding customer needs, and booking product demonstrations for our Account Executives. This is an excellent opportunity for someone looking to start a career in SaaS sales, gain ...

Telematics Engineer (Field Based)

Hiring Organisation
Microlise
Location
Worcester, Worcestershire, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
order that your application can be reviewed. We are looking for a Telematics Engineer to provide continued support to our growing and established customer base within Worcester and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary … blog via the link here ! What will you be doing? Ensure Microlise product portfolio is full integrated into our customers assets Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite Completing survey visits and identifying suitable solutions Completing QA (quality assurance ...

Business Development Manager

Hiring Organisation
Oakley Recruitment Limited
Location
Coleshill, Warwickshire, United Kingdom
Employment Type
Permanent
Salary
GBP 48,000 - 63,000 Annual
Development Manager on a full-time permanent basis. Culture and Environment Our client offers a dynamic and commercially driven environment where innovation, collaboration, and customer relationships are at the heart of the business. Working across a range of highly technical industries, you'll be part of a supportive team … sales opportunities with existing business Maintaining technical knowledge relating to specific industry partners Holding client meetings and produce regular reports as required by the customer Working with internal sales team to build rapport and ensure customers are supported Meeting target metrics and report on personal performance and achievements Skills ...

Safety & Security Support Engineer

Hiring Organisation
North-PB
Location
Birmingham, West Midlands, United Kingdom, Selly Park, West Midlands (County)
Employment Type
Permanent
business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include … including Fire Detection and Intruder Alarm Systems. • Retrofit upgrades/extensions to existing systems as part of remedial works packages. • Provide high levels of customer service. • Understanding site plans, to allow installs to take part based on site survey documentation. • Reactive call outs to site, with ...

Data & Admin Tech Level 3 Apprentice

Hiring Organisation
RPM HEALTH LTD
Location
40 Coventry Road, Market Harborough, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£15,600 a year
This is an exciting opportunity for someone looking to begin a career in administration, data management, and customer service within the healthcare sector. The successful candidate will support the day-to-day running of the clinic. The role will include both administrative and receptionist responsibilities. Role Greeting patients … Closing Date Friday, 26th June 2026 Start Date Wednesday, 1st July 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Logical Team working Creative Initiative Non judgemental Patience Qualifications Maths & English GCSE, grade Grade ...

Senior Full-Stack Magento 2 Developer

Hiring Organisation
Hard To Find Whisky
Location
Birmingham, England, United Kingdom
Whisky, Hard To Find Hi-Fi and Hard To Find Records, with a large online catalogue, significant marketplace presence and a strong reputation for customer service and operational excellence. Our ecommerce operation is highly integrated and fast moving, with a continual focus on performance, automation and improvement across … both customer experience and internal systems. This is not an agency role and not a maintenance-only position. You will be working directly inside the business on real-world ecommerce challenges with the ability to make a genuine impact. The Role We are looking for an experienced Full-Stack ...

Fire Systems Engineer

Hiring Organisation
Envisage Recruitment Limited
Location
Aldridge, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
looking for a long-term role with strong earning potential, nationwide work, and genuine progression opportunities. The Role You will be responsible for the service, maintenance, fault finding, repair, and occasional commissioning of a range of fire protection systems across commercial and industrial sites nationwide. The role will involve … both planned preventative maintenance and reactive breakdown work, with occasional overnight stays required. Key Responsibilities Service and maintenance of fire protection systems Fault finding and reactive repairs Emergency lighting testing and maintenance Fire alarm servicing and commissioning Reactive call-outs and breakdown response Completing service reports and documentation ...