26 to 50 of 91 Customer Service Jobs in the West Midlands

Field Service Engineer, Scientific Optical Lasers Basic Salary £45,000 to £50,000 Depending on Experience Bonus 8% to 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Scientific Laser Instrumentation This market leader seeks to recruit a technically motivated and customer focused Field … Service Engineer, responsible for the service, installation, breakdown repair and calibration of a wide range of sophisticated scientific and laboratory systems, utilised within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Scientific Optical Lasers To succeed in this exciting role, you must be able to demonstrate ...

Field Service Engineer, Laboratory X-Ray Systems Basic Salary £45,000 to £50,000 Depending on Experience Bonus 8% to 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Laboratory X-Ray Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for the service, installation, breakdown repair and calibration of a wide range of sophisticated scientific and laboratory systems, utilised within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Laboratory X-Ray Systems To succeed in this exciting role, you must ...

sale of personalised cherished registrations within the United Kingdom. Our focus lies in delivering vehicle registration numbers tailored to your specific needs. Every customer is treated uniquely, emphasising personalised customer service and competitive pricing. Role Netplates is looking for a detail-oriented and analytical Data Technician Apprentice … sale of personalised cherished registrations within the United Kingdom. Our focus lies in delivering vehicle registration numbers tailored to your specific needs. Every customer is treated uniquely, emphasising personalised customer service and competitive pricing. ...

European Field Service Engineer, Laboratory Robotic Systems Basic Salary £60,000 to £70,000 Depending on Experience Bonus 10% Car Allowance £8,000 Pension Healthcare Life Insurance Phone, Laptop Holidays *** This role involves extensive European travel and circa three nights away from home per week *** The Role – European Field … Service Engineer, Laboratory Robotic Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory automation Support scientific products located at customer sites, including ...

through to resolution. Providing technical support via phone, monitoring platforms, and ticketing systems. Troubleshooting routing, switching, firewall, wireless, and connectivity issues. Accessing and supporting customer network infrastructure remotely. Investigating performance issues, outages, and monitoring alerts. Managing escalations and working closely with third-party suppliers and vendors. Maintaining accurate technical … documentation and incident records. Participating in major incident response and structured 24/7 shift handovers. Delivering excellent customer service while maintaining SLA performance. Essential Skills Previous experience in a 2nd Line Network Support, Connectivity Engineer, NOC Engineer or Service Desk role. Strong troubleshooting and incident management ...

with customers and finding out how they use their phone, broadband and home entertainment Recommending the right mobile, broadband or bundle package for each customer, household or business Explaining plans, offers and technology such as 5G and full fibre in a clear, jargon-free way Answering questions and giving … process where appropriate Building genuine rapport with people from all walks of life across the city Working towards individual and team sales and customer engagement goals Representing a major brand with professionalism and pride Taking part in daily coaching, product training and team meetings Continuously developing your sales, communication ...

Information Communications Technician Apprenticeship. You'll work alongside experienced ICT professionals, supporting colleagues across our care services and offices while developing the technical and customer service skills needed for a successful career in IT. You'll be involved in day-to-day IT support, setting up devices, maintaining … Provide first-line IT support to colleagues by phone, email and in person. Log, investigate and resolve IT support requests within agreed service levels. Escalate more complex technical issues to senior members of the ICT team. Configure and deploy laptops, desktops, mobile phones and tablets. Create, update and remove ...

grade, 24x7x365 technical support to mid-market clients across both public and private sectors. The Technical Operations team is integral to our ITIL aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared serviceengineered for speed, consistency, and technical excellence through systemised … quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service continuity. Routinely consult with pre-sales and account management about CIs approaching end of life and update risk registers as necessary. Maintain proactive engagement ...

Coordinate hardware installations with our engineers Work closely with teams across the business What We re Looking For Great communication and people skills Customer service experience (phone and/or face-to-face) Strong IT basics (Windows 10/11, Excel, general IT literacy) Organised, proactive … role in the team, being the main point of contact for their valued customers. If you are proud of your commitment to being a service led individual with a passion for building relationships - please get in touch ASAP Interested to find out more? Please respond without delay ...

Field Service Engineer Car Parking Systems, ANPR & Kiosk Solutions Location: Birmingham (Field-Based) Salary: Up to £35,000 DOE + Company Vehicle + Full Benefits Package + First fix bonus scheme Job Type: Full-Time, Permanent The Opportunity We are recruiting on behalf of an established technology solutions provider … operating within the parking management and intelligent transport sectors. Due to continued growth, they are seeking a Field Service Engineer to support, maintain and troubleshoot a range of car parking systems, payment kiosks, ANPR technology, network infrastructure and associated software platforms across customer sites throughout the Midlands ...

Field Service Engineer (Printing) £27,500 - £30,000 + Company Car + Mon-Fri + Product Training + Progression Midlands (Commutable from: Stoke-on-Trent, Derby, Nottingham, Birmingham, Wolverhampton, Stafford, Telford, Walsall) Are you a Field Service Engineer, Printer Engineer or Photocopier Engineer looking to join a globally … receive internal product training and ongoing support as you develop your technical skills in the field across the Midlands patch. You will be visiting customer sites to service, repair and maintain MFDs and printing equipment, carrying out fault-finding, preventative maintenance, installs and basic connectivity/networking troubleshooting. ...

checking out item issues, looking for directions and contact numbers. We cover all of the Uk, Scotland and Ireland. We also receive queries from customer service which may involve contacting Depots and distribution centres. Candidates need to be able to work Full time, any 5 days … Microsoft office skills are required i.e. filling in spreadsheets and navigating Internet explorer; They also need to have good telephone manner and preferably have customer service experience. Training is on the job and provided by an in-house trainer, we find it takes approx. 1 week. Requirements: Fully ...

that IT and telephony equipment is configured to the College Group requirements. The post holder will also have excellent communication skills and a strong customer service focus. You will need access to your own suitable transport to be able to visit sites across the Staffordshire region. Main Duties … such as open evenings and IT exams, when required. Prior notice will be given. Required Skills and Experience: Has excellent communication skills and a customer service focus. Has a working knowledge of modern computer software and hardware. Has an understanding of the Windows Server operating system. Is confident ...

Team Leader you will be provided with exposure to the Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPI’s. The successful candidate will … followed Report generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a ‘best in class’s service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution ...

Alarm Service Engineer/Field Service Engineer - Security Systems to £45k neg dep exp + generous benefits + vehicle Stoke-on-Trent/Midlands & North West Our client has been established for almost a decade and specialise in the provision of a range of solutions allied … continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and self-motivated Field/Alarm Service Engineer - Security Systems to complement their professional team. The Alarm Service Engineer role will involve a varied mix of installation, commissioning, servicing, maintenance ...

visits and on-site technical support. Key Responsibilities Act as the first point of contact for day-to-day IT support requests, incidents and service queries via the IT Service Desk. Troubleshoot and resolve first-line technical issues relating to hardware, software, connectivity, networks and business applications. … guidance to users on IT policies, security best practices and basic troubleshooting. Identify recurring issues and contribute ideas for improving IT support processes and service delivery. Key Requirements Basic working knowledge of Microsoft Windows and Microsoft 365, including applications such as Teams and Outlook. Familiarity with laptops, desktops, mobile ...

second-line technical support to customers across the company's software, hardware, video, and asset tracking solutions. The role is responsible for delivering excellent customer service, diagnosing and resolving technical issues, maintaining customer accounts and assets, and escalating complex issues where specialist intervention is required. Key Responsibilities … Customer Support Act as the first point of contact for customer enquiries via telephone and email. Respond to software, hardware, and product-related queries in a professional and timely manner. Process footage requests and support customers with video retrieval requirements. Provide guidance on product features, functionality, and best ...

Title: Fire and Security Service Engineer Location: Coventry/West Midlands Salary: £30,000 - £38,000 + Overtime + Standby Allowance + Travel Time Benefits: Company Vehicle, Phone, Laptop, 25 Days Holiday + Bank Holidays (with the option to buy more), Pension, 1 in 12 Call-Out Rota … company that's leading the way in the Fire & Security industry. As an NSI Gold Approved business, we are committed to delivering exceptional service to a wide range of prestigious commercial clients across the UK. Due to continued growth, we are expanding our Fire & Security division and are looking ...

Field Service Engineer - Security Systems c £34,000-£45,000 neg dep exp + generous benefits + vehicle Stoke-on-Trent/Midlands & North West Our client has been established for almost a decade and specialise in the provision of a range of solutions allied to the commercial security … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and self-motivated Field Service Engineer - Security Systems to complement their professional team. The role will involve a varied mix of installation, commissioning, servicing, maintenance and fault finding across ...

/Desktop/EUC/Azure Are you an IT Support Engineer who enjoys getting stuck into technical problems, helping users and providing excellent customer service? Perhaps you're an ambitious 1st/2nd Line Engineer looking for your next step, or an experienced 2nd Line Engineer … looking for an enthusiastic IT Desktop (ideally with M365 & Azure) Support Engineer/EUC Engineer to join its team, supporting users at a key customer site in Alcester. This is a fantastic opportunity to join an established technical team where you'll have plenty of variety, exposure to different ...

operation. This is an excellent opportunity for someone with a background in electrical, electronic or control engineering who enjoys combining technical problem-solving with customer interaction. You'll join an experienced technical sales team and become a key point of contact for customers, helping them understand and specify engineering … technical requirements, interpret specifications and data, develop appropriate solutions and produce accurate quotations and tenders. The Role Working within the company you'll manage customer enquiries from initial contact through to quotation, order and ongoing customer support. Your responsibilities will include: Handling technical customer enquiries by telephone ...

Field Service Engineer £40,000 - £60,000 Basic DOE + Door-to-Door Travel + Overtime + Company Van OTE: £50,000 - £70,000 BASED FROM HOME/ANYWHERE 1 HR FROM BIRMINGHAM UK & International Travel We are currently recruiting for an experienced Field Service Engineer to join … pipe and tube processing equipment. The successful engineer can be based around the Manchester area or Midlands , with the position involving regular travel to customer sites. The Role As a Field Service Engineer, you will be responsible for the service, maintenance, fault finding and technical support ...

days per week in the office Rate: Circa £350/Day About the Role We're looking for an experienced CRM Manager to drive customer engagement, retention and loyalty across UK and EEA markets. These roles will support the delivery of high-volume, multi-channel CRM campaigns and help … maintain continuity across marketing and customer service communications In this role, you'll design, deliver and optimise multi-channel marketing campaigns, using customer data and insights to create personalised experiences throughout the customer journey. What We're Looking For Hands-on Braze experience in CRM campaign ...

Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers … many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry ...

Printer Engineer (Field Service Engineer) 12‑Month Fixed Term Contract Location: Coventry, Leicester & Peterborough Recruiting on behalf of a leading Managed Print provider About the Role We're seeking an experienced Printer/Copier Engineer to join a respected Service & Support team on a 12‑month fixed‑term … resolve faults on printers and multifunctional devices Carry out installations, routine maintenance, and device updates Provide technical support to customers within agreed SLAs Support customer installations and deployments Log service activity and fault details accurately Report recurring faults and share technical knowledge with colleagues Maintain boot stock ...