26 to 50 of 168 Customer Service Jobs in the West Midlands

scheme Significant career development opportunities Opportunity for global travel Remit: As Controls & Automation Engineer you will play a key leadership role in the UK Service Center operations. This is a senior-level position with a clear progression path to becoming Service Centre Manager. This opportunity is ideal … hands-on bias towards solving complex technical challenges. The successful candidate will contribute to both operational performance and technical innovation across the customer base and product lines, with regular involvement in real-world commissions, diagnostics and system upgrades. Responsibilities: Lead day-to-day Service Centre operations, ensuring efficient ...

sale of personalised cherished registrations within the United Kingdom. Our focus lies in delivering vehicle registration numbers tailored to your specific needs. Every customer is treated uniquely, emphasising personalised customer service and competitive pricing. Role Netplates is looking for a detail-oriented and analytical Data Technician Apprentice … sale of personalised cherished registrations within the United Kingdom. Our focus lies in delivering vehicle registration numbers tailored to your specific needs. Every customer is treated uniquely, emphasising personalised customer service and competitive pricing. ...

technology business specialising in advanced gas and flame detection systems used within safety-critical environments. This is an excellent opportunity for an experienced Field Service Engineer to join a small, established team supporting customers across the UK. Ideally, you will already have experience working with gas detection equipment. However … strong testing, controls and fault-finding experience. THE OPPORTUNITY This is a home-based field role offering considerable autonomy over your diary, workload and customer visits. You will join a team of three other Field Service Engineers and report directly to the Fixed Systems Service Manager. From ...

problems related to hardware, networks and peripherals using available technology. Analyses system needs, troubleshoots problems. Deployment of updates/roll-outs. with knowledge of customer estate topography, hardware, software and O/S. Understands customer goals; identifies consequences of various solutions. Develops project installation and escalation plans. Good … communication skills, able to articulate technical solutions using basic explanations. Should continuously utilise on site customer visits and contacts to identify and report new business opportunities for the benefit of overall business growth. The candidate will carry out the following role and responsibilities, which includes but is not limited ...

manage their health or care needs. You will be expected to book appointments using EMIS web and other systems, provide a prompt, courteous service to all patients and members of the clinical team to ensure that the patient receives a first class and seamless service. Main duties … post holder provides a comprehensive, effective, accurate and timely service to the practices, patients and their representatives as well as the wider health community. The post holder will have strong communication skills, the ability to multi-task and prioritise with particular attention to detail. The post holder will provide ...

sales team with the smooth running of day-to-day processes. The successful candidate will provide essential administrative support across the sales function, ensuring customer information, orders, quotations, renewals and internal processes are managed accurately and efficiently. Key Responsibilities Provide day-to-day administrative support to the sales team. … Process sales orders, quotations, renewals and related documentation. Maintain accurate customer and sales records on internal systems and CRM. Assist with the preparation of quotations, proposals and other sales documentation. Monitor subscription and contract renewal dates. Liaise with customers regarding administrative queries, documentation and account information. Support the sales ...

exciting opportunity for a highly skilled IT professional who enjoys solving complex technical challenges, working with the latest Microsoft technologies, and delivering exceptional service to a diverse customer base. You will act as a senior technical escalation point within our support team, working closely with Helpdesk Engineers, Field … Engineers, Project Engineers, and Technical Management to resolve advanced technical issues, support customer infrastructure, and contribute to ongoing service improvements. This role combines remote support, project work, and occasional on-site customer visits, making it ideal for someone who enjoys both technical problem-solving and building strong ...

Join us as a Business Development & Sales Support Apprentice and gain experience in sales, customer service, CRM, administration and digital business tools. You will help identify new customers, support sales enquiries and learn how a growing UK food business operates, with the chance to build a long-term … career with us. Role Administration & Office Support Managing emails and responding to customer and supplier enquiries. Maintaining electronic and paper filing systems. Processing incoming and outgoing correspondence. Scheduling meetings and preparing meeting notes. Updating company databases and CRM systems. Preparing reports, presentations, and business documents. Import & Logistics Administration Assisting ...

With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into … where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills ...

Transport Planner will be to plan and execute collection and delivery schedules via the most cost-efficient means, in line with the business objectives, customer service levels and current legislative requirements. Monday - Friday Additional benefits: Life Assurance Pension Full Uniform and PPE Onsite Parking Employee Assistance Programme Loyatly … Awards (recognises employees with 5, 10, 15, 20, 30 and 40 years' service) Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out) Job Role : Make full use of all IT systems, TMS and customer portals to ensure efficient fleet ...

recruiting for a Team Manager to lead a busy Helpdesk team, ensuring the efficient delivery of planned maintenance, reactive works, and customer service activities. You'll be responsible for managing team performance, maintaining service standards, and supporting operational success. Key Responsibilities Lead, motivate, and develop a Helpdesk … jobs are completed efficiently. Support recruitment, inductions, and employee relations activities. Build strong relationships with customers and internal stakeholders. Promote a high standard of customer service. Ensure compliance with Health & Safety procedures and company policies. About You Previous experience managing or supervising a team. Strong communication and people management ...

investigate issues, manage support requests and resolve common technical problems. You will also gain experience in software testing, databases, cloud technology and customer service while working towards an IT qualification. Key Responsibilities: Respond to customer queries by phone and email Log, manage and update support tickets Investigate … complex issues to senior colleagues Test software updates and new features Assist with software upgrades and installations Create and update support documentation Maintain accurate customer records Work with the Development and Project teams Training You will gain practical experience in: IT and application support Software troubleshooting Customer service ...

sales processes. Your proactive approach and exceptional organizational skills will help drive our business forward, providing outstanding support to our sales professionals and enhancing customer satisfaction. This paid position offers an exciting opportunity to develop your administrative and IT skills within a fast-paced, energetic environment. Duties Manage … update customer relationship management (CRM) software to track sales activities, leads, and client interactions Prepare and maintain sales reports using Microsoft Excel and Microsoft PowerPoint to analyze performance metrics and present data clearly Coordinate with internal teams to process orders, quotations, and invoicing accurately Support the sales team with ...

they work. As their business continues to grow, they're looking for an experienced Technical Services Manager to lead their technical teams, drive service excellence and play a key role in shaping the future of their service delivery. This is a genuine leadership role where youll influence … they operate, develop their engineers, improve customer experience, and work alongside senior leadership to support the continued growth of the business. If youre already leading technical teams within an MSP and are looking for greater autonomy, influence and career progression, they'd love to hear from you. The Opportunity ...

company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. Responsibilities: Serving new commercial sites (customer sites) in regard of network installation and site connectivity. Supporting commercial sites in their needs in regard of workplace support and IT issues. … concierge service to provide end users skilled troubleshooting for all their open IT issues. Respond to issues over the phone, via email, in person, or through online chats Determine the best troubleshooting solutions or processes based on the issue and details provided by customers Walk customers through troubleshooting ...

meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations. Previous applicants need not apply IM&T service Desk Agent The post holder will be a member of a team providing a customer sensitive and responsive support, fault resolution and advice service … also participate in an On-Call rota with other members of the team. Main duties of the job To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and email. Offering advice to end users ...

Title: Customer Service Operator Hours: Monday to Friday About Your Company: My client, has a friendly and welcoming office and are looking for a detail-oriented individual to join our team on a full time basis. The office is a fun place to work and they ...

Help Desk Operative, you’ll play a key role in ensuring smooth operations by logging, monitoring, and coordinating maintenance tasks. You’ll deliver exceptional customer service while supporting planned and reactive maintenance across the organisation. This is a standalone role where you’ll have full responsibility for managing … planned preventative maintenance (PPM). Maintain accurate records and produce performance reports. What you need to succeed Experience in a facilities help desk or customer service role. Strong IT skills (help desk systems, Microsoft Office). Excellent communication and organisational skills. Ability to manage multiple tasks and work ...

your career, with usyoullhave an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly,funand respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy,wereenabling the energy essential … support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV,meteringand home decarbonisation. This role will be within our Metering team ,youlljoin the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services ...

this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client … leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Service Delivery Coordinator – Telford Pay: £17 per hour (via umbrella, 37.5 hours/week) Location: Telford (onsite, Monday–Friday) Contract: Initially a 6-month rolling contract, with the requirement is expected to run for at least two years, with a strong possibility of becoming permanent for the right person … that's something they'd like. Industry: Global technology and services About the Role We're looking for a highly organised Service Delivery Coordinator to join a global technology business at their Telford site. This is a varied operations-focused role where you'll coordinate customer requests, supplier ...

thrives in a fastpaced environment and remains calm under pressure A team player with great attention to detail Previous experience in healthcare and customer service within General Practice Flexible, adaptable, and comfortable working in a busy, changing environment Willingness to provide cover for annual leave/sickness, sometimes … recently relocated to a purpose built medical centre. Practice Values: To demonstrate and provide evidence of the Practice Values, these are: - Provide a professional service - Working together as one - Respect for each other What We Offer A supportive and inclusive workplace culture Ongoing training and career development NHS Pension ...