51 to 75 of 79 Customer Service Jobs in the West Midlands

rota based system. Key skills: Programming/software development: SFIA Level 4 Systems integration and build: SFIA Level 4 Testing: SFIA Level 4 Customer service support: SFIA Level 4 Release and deployment: SFIA Level 4 Problem management: SFIA Level 4 Knowledge management: SFIA Level 3 Key reponsibilities - Apply … occasion to meet tight deadlines or to resolve priority incidents Desirable *HL7, FHIR, REST Services, JavaScript, C# or Java Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure ...

Birmingham office. This is an exciting opportunity for a sales-focused professional who thrives on building relationships, generating new business, and delivering exceptional customer service. The successful candidate will play a key role in expanding our client base across schools, academies, and multi-academy trusts while maintaining strong partnerships … requirements are met effectively. Maintain accurate records of business development activities using CRM systems. Achieve and exceed individual and team sales targets. Deliver outstanding customer service and ensure high levels of client satisfaction. Essential Requirements Proven experience in a business development, sales, or account management role. Strong track ...

client is a fast-growing, technology-led business operating within the fleet, fuel and mobility sector. With a strong reputation for innovation and customer service, they are transforming the way businesses manage fuel, fleet operations and commercial performance through data-driven solutions and smart technology. Following a decade … consistent organic growth, the business is entering an exciting new phase focused on product expansion, strategic partnerships and AI-enabled customer management solutions. Why join? Join a highly profitable, agile business with ambitious growth plans Play a key role in shaping commercial strategy and future product direction Work closely ...

family run Business based in the Stoke on Trent area. We are looking for a new person to join our Team helping with sales, customer services, admin, customer contact and developing existing customer with new sales/upgrades. There is no cold calling in this position … from prospective customers about online/telephone purchase process Tracking orders and investigating shipping delays for customers waiting on products Processing returns Processing existing customer sales Updating customer records Making follow-up contact to check on customer satisfaction Processing invoices/Taking payments Liaising with engineering department ...

Data is a growing communications and IT services provider, delivering reliable voice, data, and IT solutions to business customers. We pride ourselves on excellent customer service, technical expertise, and developing talent from the ground up. ...

need to work as part of a team, taking ownership in resolving issues whilst managing conflicting priorities of your own and those of the service effectively. We are looking for someone who is at ease talking to a wide range of staff groups and has excellent interpersonal and customer service skills. Please be advised that sponsorship is not eligible for this post. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. Main duties ...

strategic engagement Engaging with clients to understand their goals and recommend tailored training solutions Achieving sales targets and KPIs while delivering best-in-class customer service Experience That Will Help You Succeed: Previous consultative B2B business development experience Exposure to solution-based selling Ability to engage with informed … Prior IT or technology experience (a big advantage!) Confidence data mining and building your own prospect lists Experience using CRM systems Background in a customer-focused environment If you’re serious about sales, want ownership, and like the idea of helping grow a modern IT and cyber services business ...

food, drink, cinema tickets, clothing, homeware and much more. About Us: We are a fast paced Group of distribution companies, our exceptional levels of customer service and stock holding make us a supplier of choice to our customers and a market leader. ...

proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day. We re excited to offer a brilliant opportunity for a Business Development Manager with strong valves expertise to make ...

from 5 man bands to 100+ Employees. With your sales Colleagues. 14 Desk based Sales, 3 Field Sales, 5 Hybrid Field Sales and 5 Customer Service Colleagues to support and help you achieve the mobile target. You will need to be able to work with a close knit … goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues. The relationship with your sales team is vital ...

sell products of the week/month Provide expert knowledge to customers for both orders and queries Speaking with customers in person providing excellent service requirements Attending client meetings to promote both the business and products in a professional manner Understand trends with clients and to push further potential … internal software system is again essential You must have a proven sales track record on building new business High attention to detail on customer relationship Reasons to apply: Strong Salary basic Company vehicle Great relaxed working environment This is a fantastic opportunity to join a renowned family business ...

Skills: 5+ years’ experience in: SAP SD configuration and support SAP Warranty Management and VMS Strong expertise in: Pricing procedures Warranty configuration OTC and customer service processes Strong understanding of integrations with: FICO MM PP EWM Proven ability to: Manage multiple deliverables and priorities Work independently within enterprise ...

Overview: As a Tech 3 , you will be providing advanced hands-on technical support to employees through a walk-up IT Tech Bar service, diagnosing and resolving complex hardware and software issues, and assisting with a wide range of IT-related requests. Location: Redditch B98 7UB Contract Dates … 37.5 hours a week) Key Responsibilities Provides hands-on technical support to employees through a walk-up IT Tech Bar service Acts as a first point of contact for resolving IT-related issues Diagnoses and resolves hardware-related problems (desktops, laptops, peripherals) Troubleshoots and fixes software-related issues Assists ...

troubleshooting and communication skills to join our support team. The ideal candidate is a proficient problem solver, self-directed and passionate in providing exceptional customer service. This is a terrific opportunity to join a successful company, in a role supporting our international client base and offers exposure … technologies. RESPONSIBILITIES Logging and answering both technical and functional queries for international partners and customers Analysing and resolving application problems in complex, multi-tier customer deployments, often with no direct access to the affected system Participate in rota providing office cover from 8:00am to 10:30pm, Monday ...

Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with ...

Your new company We are working with an established international organisation seeking a Technical Customer Services specialist to join its specialist technical team. This role is focused on delivering high-quality technical support to both internal stakeholders and external customers, ensuring effective use, integration, and troubleshooting of complex equipment … software solutions. The successful candidate will play a key role in enhancing the overall customer experience through expert guidance and problem resolution. Your new role As a Technical Customer Services Administrator, your role will involve: Technical Support & Troubleshooting. Act as a primary point of contact for technical queries ...

responsible for supporting the effective management and continuous improvement of digital operational services across MPFT. The post holder will oversee supplier assurance activity, coordinate service review processes, manage digital requests and escalations, and support the delivery of change control and business-as-usual transition activity. The role requires close … with internal teams, external suppliers, and key stakeholders to ensure the maintenance of robust governance, accurate reporting, efficient administrative processes, and high standards of customer service. The post holder will also contribute to process improvement, automation initiatives, and operational performance monitoring. Main duties of the job Managing the administration ...

enjoying a supportive and professional workplace. As a Technical Support Engineer, you'll play a pivotal role in delivering exceptional technical support and ensuring customer satisfaction, all while enhancing your skills and experience in the electro-mechanical engineering industry. What You Will Do: - Provide timely, professional, and effective … special testing of chambers, including research and development profiles, where extra technical expertise is required. - Handle warranty-related matters, liaising with suppliers and ensuring customer accounts reflect accurate chargeable/non-chargeable warranty work. - Support quality audits and production inspections, ensuring products meet the highest standards before dispatch. - Assist ...

great plans to develop so the person can really adapt this role and grow it. This role will be located within the technical and customer services teams and will also involve supporting the customer services as and when required. A great company to work for, they are relaxed ...

Senior Networks Engineer (Electricity) Remote (UK) Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Asset Management team is growing, and we're excited to welcome a talented Senior Networks … days, plus 9 public holidays Holiday buy scheme Discretionary bonus EV and ULEV salary sacrifice scheme (subject to minimum length of service) Cycle to work salary sacrifice scheme Up to 7% employer pension contribution Volunteering Day Life assurance (x4 annual basic salary) Retail, travel and leisure discounts ...

Quality, Patient Access and Cancer Services. The post holder will be responsible for the design and provision of population health business intelligence, to support service planning, redesign and transformation to improve population health and reduce health inequalities. They will directly line manage a team of BI analysts to lead … drive organisational decision making. The post holder will be accountable for the PHM analytics and intelligence provided to Strategy and Transformation, Research and Development, Service Delivery, Group Management and Clinical Teams. Main duties of the job Lead the development of a PHM intelligence function within the Trust, working with ...

motivated Warehouse Operative to join our growing operations team. This role is responsible for the accurate picking, packing, and dispatch of technology equipment, ensuring customer orders are prepared safely, efficiently, and to the highest standard. Working in a fast-paced warehouse environment, you will play a key role … supporting daily operations and delivering an excellent service to our customers. Key Responsibilities: Maintaining high standards of housekeeping and cleanliness across all warehouse areas. Accurately labelling, staging, and preparing orders for shipment to meet customer and courier requirements. Supporting goods-in and goods-out processes to ensure operational ...

computer related functions and operations. Including, but not limited to assisting customers at the ICT Walk-Up Desk in a professional manner. Role 1. Service Desk Assist the Operations team in meeting the defined SLA’s and where these are breached escalate appropriately Maintain and Update the ICT Asset … Database, including accurate records on Joiners and Leavers Ensure calls are logged and updated on our Halo Service Desk tool Follow the ITIL framework to deal with user enquiries The building and decommissioning of laptops and android devices Fixing and replacing parts on RBC devices 1. Operations Learn ...

proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. We are looking to engage an Interim Business Analyst … Azure and M365, including Power BI Review, assessment and implementation of Databricks to replace Synapse and Informatica pipelines and notebooks Carbon reporting tool for customer use Discovery and shaping of additional data initiatives (may include automated quotations, dynamic pricing, product enrichment) You will be responsible for: - Discovery & Requirements Gathering ...

underperformance/capability issues are addressed to ensure a significant contribution to the delivery of a best-in-class people service. To ensure that service delivery complies with current regulations, accepted professional standards, the organisation's policies and procedures and appropriate legislation within the area of expertise. To support … Head of Service and Assistant Director of HR in the continual development of the service, ensuring innovative best practice ideas are embedded across the service. To ensure that all services are delivered with a high level of customer focus, solution-focused approaches, ensuring People Services Delivery ...