51 to 75 of 91 Customer Service Jobs in the West Midlands

including account and access management. Support users and devices via Entra ID (Azure AD) and Intune. Escalate more complex issues where required. Deliver excellent customer service to a non-technical user base. Required Experience Previous experience in a 1st Line Support, Service Desk or IT Support role. … . Experience using ticketing or ITSM systems. Strong organisational and documentation skills. Ability to manage a busy workload and prioritise effectively. Friendly, patient and customer-focused approach. Role details: Job role: 1st Line Support Start: ASAP/Immediate Duration: Running till March 2027 Rate: £140 - £160 per day IR35 ...

Unified Communications (UC) Field Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking … Installation and support of telecoms and IT/datacoms systems Using Supplier Portals to manage systems and faults. Responsible for generating, monitoring, and handling customer requests, issues, and fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals ...

Field Service & Installation Engineer, Birmingham (Field Based) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Telematics Engineer to provide continued support … growing and established customer base within Birmingham and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your ...

progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) Extensive Health and Wellbeing support and resources If you work in our community teams, we pay for your time travelling between … testing, documentation, monitoring and governance standards. Plan and deliver application improvements in collaboration with stakeholders and colleagues, covering requirements, estimation, prioritisation, reporting, risk management, service improvement, knowledge sharing, coaching and continuous professional development. Please see the full Job Description for further details about the role and its requirements. Person ...

summary Working within a dynamic team of highly skilled individuals in a Service Desk environment to provide First Line technical support and exceptional levels of Customer Service. Processing all enquiries to the Service Desk in an efficient and professional manner and ensuring that all users receive … seamless high-quality service. The First Line Support Analyst will be expected to participate in a rota to ensure the Service Desk's core operating hours, including extending operating hours and out of hours are covered, and also train and support users in the use of Trust systems ...

Laptop Holidays The Role - Sales Account Manager, Medical Ophthalmic Laser Systems An account management role selling ophthalmic systems to the medical sector Managing key customer accounts and developing strong customer relationships Identifying new business opportunities, ultimately looking to exceed area sales targets Extending the customer base … work with others towards a shared goal Well organised and able to decide priorities in a rapidly changing commercial environment The Company - Field Service Engineer, Medical Ophthalmic Laser Systems Instantly recognisable brand leader supplying a wide range of innovative systems to the healthcare sector, and offers 'best in class ...

specifiers, and interpret and ensure compliance with relevant legislation and standards including health & Safety. To demonstrate an understanding of all aspects of the Service function to enable a coordinated approach to resolution of customer queries in collaboration with all areas of the business. To recognise, identify and escalate … potential impact of product and emerging issues and proactively contribute to improvement opportunities. Provide technical input and support for other areas of the business (Customer Relations.) Provide input to ensure accuracy of technical support material. Represent company views and values in a professional and responsible manner to ensure ...

shape scalable SAP S/4HANA EAM solutions for water and wastewater operations, with strong focus on field workforce enablement, mobile execution, scheduling, GIS, customer-service integration, asset data and regulatory outcomes. The architect will work closely with business stakeholders, enterprise architects, product owners, delivery partners and technical … teams to ensure solutions are integrated, supportable and aligned with SAP standards and customer objectives. Skills (Must have): 12+ years of SAP consulting and delivery experience, with substantial hands-on experience in SAP Plant Maintenance/SAP S/4HANA EAM. Proven experience as an SAP EAM Solution Architect ...

activities, and delivery. You will also contribute to a wide range of PMO-led initiatives spanning functions such as IT, operations, supply chain, logistics, customer service, finance, HR, sales, and business transformation. Travel will also be required. As a Project Manager, you will need to have/ ...

including weekends) Love Tech? Love Sales? Join Sony.Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … Exclusive discounts on Sony products Career progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

looking for an enthusiastic IT Support Apprentice who enjoys solving problems, learning new technology and helping people. Role Key Responsibilities: Respond to customer queries by phone and email Log, manage and update support tickets Investigate and resolve common software issues Help customers use Alpha Tracker and related applications Escalate … complex issues to senior colleagues Test software updates and new features Assist with software upgrades and installations Create and update support documentation Maintain accurate customer records Work with the Development and Project teams Training You will gain practical experience in: IT and application support Software troubleshooting Customer service ...

functionality Essential Skills & Experience 1-2 years' experience supporting a CRM, ERP, or business application Experience troubleshooting and resolving system or application issues Strong customer service and stakeholder engagement skills Excellent communication and problem-solving abilities Strong attention to detail and willingness to learn new technologies Experience working ...

dashboards, reports and KPIs, supporting projects, audits, digital transformation initiatives and stakeholder reporting needs Your skills Excellent written and verbal communication skills Strong interpersonal, customer care and stakeholder management skills Ability to extract, analyse and interpret data from digital systems Good organisational, planning, project management, presentation and negotiation skills … basics. That's why, alongside 33 days' annual leave pro rata (rising to 38, including bank holidays) , occupational sick pay linked to length of service, and a contributory pension scheme , we've created a package to help you thrive: Health and wellbeing support - including Aviva Digicare+ with virtual ...

your company culture to sum up why a candidate would love to work here. Responsibilities and Duties We are looking for a skilled and customer-focused Intruder Alarm Engineer to install, commission, service, maintain and repair intruder alarm systems. The role involves programming equipment, diagnosing faults, carrying … accurate job documentation and maintaining high standards of health and safety. The ideal candidate will be reliable, technically competent and committed to delivering excellent customer service. Qualifications and Skills - Essential Skills & Experience Proven experience installing and maintaining intruder alarm systems. Strong fault-finding and diagnostic skills. Experience with leading ...

Closing Date Monday, 2nd November 2026 Start Date Monday, 9th November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Logical Team working Initiative Qualifications English GCSE, grade 4/C (Essential) Maths GCSE, grade 4/C (Essential) About … well as other leading brands across the construction, forestry, and agricultural sectors. With decades of experience, McHale has built a reputation for excellence in customer service, technical expertise and innovative solutions. ...

outstanding and successful client, a national IT Service Provider who support some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Worcester/Gloucester area and will attend … customer sites in the region to health-check customer tech, diagnose and resolve technical issues relating to customers on-site technology, including EPOS, business systems, and back-office servers. You'll be the bridge between tech issues and business success - making a tangible difference for customers! Location: Worcester ...

scheme Significant career development opportunities Opportunity for global travel Remit: As Controls & Automation Engineer you will play a key leadership role in the UK Service Center operations. This is a senior-level position with a clear progression path to becoming Service Centre Manager. This opportunity is ideal … hands-on bias towards solving complex technical challenges. The successful candidate will contribute to both operational performance and technical innovation across the customer base and product lines, with regular involvement in real-world commissions, diagnostics and system upgrades. Responsibilities: Lead day-to-day Service Centre operations, ensuring efficient ...

production environments, including chroma key technology. Work with clients and internal teams to test services, resolve technical issues and deliver successful events. Maintain consistent service standards and ensure all event requirements are met. Identify opportunities to improve technical processes, service delivery and operational efficiency. Maintain accurate documentation … ability to resolve technical issues under pressure. Strong IT skills and the ability to learn new software and systems quickly. Excellent organisational, communication and customer service skills. The ability to manage multiple tasks, prioritise workloads and meet deadlines. A proactive, professional and flexible approach to work. Desirable Skills ...

installation and commission of new Security and associated systems as well as additions to existing systems Maintain an accurate and high standard of Customer, Company and Personal paperwork Any other duties commensurate with the role Qualifications A full Electrical based qualification such as City & Guilds, ONC, HNC etc Experience … electrical circuits & measuring devices Experience of installing Security and associated systems Familiarity with safe working practices and Health & Safety requirements Skills/Abilities Excellent customer service skills Competent using technology such as laptops, measuring devices, smart phones etc Ability to maintain accurate records whilst regularly submitting customer ...

Technical Service Lead - 12-Month Maternity Cover Great Malvern (On-site) £40,000-£50,000 DOE Monday - Friday 37.5 hrs Our Client is an assistive technology company that empowers people with disabilities to live a more independent lives. They are proud to be a global leader in augmentative … genuinely changes lives, we'd love to hear from you. The opportunity: This is an exciting 12-month maternity cover opportunity for a Technical Service Lead to lead the Service and Repairs function, lead a talented team, and help ensure the people who rely on technology continue ...

performance. You'll work face-to-face with customers where they shop, work or live, across Birmingham and the surrounding areas. Key Responsibilities Identifying customer needs across mobile, broadband, 5G and home entertainment Presenting tailored solutions to households and local businesses Handling objections and questions with confidence Completing customer … learn and take on feedback We welcome applicants starting out in their career, including recent graduates, as well as people from retail, hospitality and customer service looking for a step up. Training & Progression You'll learn sales techniques, product knowledge, objection handling and goal setting through practical ...

Looking For Proven experience as a Digital Test Lead , ideally within large-scale digital transformation programmes Strong experience testing CAFM systems and understanding FM service environments In-depth knowledge of testing methodologies including UAT, SIT and regression testing Experience working within Agile/Scrum frameworks Strong test management … energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com/3009/41152001/52836805/SU #Defence Compass Group ...

Data is a growing communications and IT services provider, delivering reliable voice, data, and IT solutions to business customers. We pride ourselves on excellent customer service, technical expertise, and developing talent from the ground up. ...

Telecoms, Hardware or Infrastructure solutions who enjoys building long-term relationships and delivering consultative solutions. The Role You'll take ownership of an existing customer base, helping clients maximise their technology investment while identifying opportunities to introduce additional products and services. Alongside managing existing relationships, you'll focus … Managers, Directors and CEOs Generate and maintain a healthy sales pipeline through proactive account management Work collaboratively with technical consultants to scope and deliver customer solutions Consistently achieve and exceed monthly GP and revenue targets About You You'll be a driven sales professional who enjoys developing long-term ...

lead its next phase of expansion. Backed by a fast-growing international parent group, the business has built an enviable reputation for innovation, customer service and product quality across professional and consumer markets. With established brands, loyal customers and a strong platform for growth, the foundations are firmly … profitability and shareholder value. Develop and lead a high-performing executive team across commercial, technical, operational and support functions. Champion innovation, product development and customer experience. Ensure operational excellence, strong governance and financial discipline. The person: You are an accomplished CEO, Managing Director, Divisional President or Business Unit Leader ...