76 to 100 of 113 Customer Service Jobs in the West Midlands

system enhancements to streamline finance operations. Strengthen financial controls, reporting accuracy and data quality. Partner with key stakeholders across Finance, Operations, IT and Customer Services to deliver change. Define, monitor and report on KPIs, including cash collection, DSO, processing times and operational performance. Ensure improvements are Embedded, adopted ...

witness purposes. Undertake defence and bespoke forensic investigations requiring advanced technical expertise. Independently manage case workloads while maintaining exceptional standards of quality, productivity, and customer service. Carry out peer reviews of both standard and complex casework. Support client-facing meetings to understand investigative requirements and translate them into technical ...

customers. Duties will include but is not limited to the following; You will provide hands-on leadership and supervision of a busy technical and customer support team Work closely with technical and after-sales teams to ensure all SLA's and KPI's are achieved Effectively processing customer … other departments as required. Deliver remote on-boarding training for new customers/users Investigate, communicate and resolve online software faults working with customer and IT teams as required. Maintain accurate record of tickets and information on the company CRM System Candidate: Ideally you will have previous experience ...

together We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With more than … love to hear from you. The Senior IT Support Analyst Role We're investing heavily in modern workplace technologies and AI-powered service management, including Freshservice Freddy AI, Microsoft Copilot and Claude Enterprise, giving you the opportunity to help shape the future of IT support across the business. ...

From £35,000.00 + per year - Negotiable Job description: Service Engineer (DI & RO Systems) - PERMANENT Location: Birmingham Salary: £35,000+ per annum (negotiable depending on experience) We are currently recruiting for experienced Service Engineers with a background in DI (Deionised) and RO (Reverse Osmosis) water treatment systems … either a mechanically or electrically biased engineer with strong pump and water systems experience to work across varied commercial and industrial sites. Key Responsibilities: Service, maintenance, and repair of DI and RO water treatment systems Working with pumps, pressure systems, and associated plant equipment Diagnosing faults and carrying ...

attitude and the drive to succeed. Whether you've worked in field sales, retail management, telecoms, recruitment, merchant sales, trade counter, hospitality or another customer-facing role, this could be the opportunity you've been looking for. The Role This is a field-based position where … support and training from an experienced team. Key Responsibilities Identifying and developing new business opportunities across your territory. Booking and attending face-to-face customer meetings. Building lasting relationships with business owners and decision makers. Delivering engaging product demonstrations and presentations. Managing the full sales process from initial contact ...

have a good understanding of computer systems , mobile devices, and other technical products Overview/To have the ability to: Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve Mobile devices and system issues Follow standard procedures … support related to computer systems, hardware, or software to clients, end users, and the organization they work for. Monitor, respond to and document all service support requests and resolutions via telephone or email to support clients Responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. ...

following. Your duties and responsibilities in this role will consist of: Our Internal CAD CAM modules. Software Installation. Solutions for questions, both direct customer engagement and offline through our support systems. Researching and documenting solutions. Creating and configuring machine parameters. Training Information communications technician Level 3 (A level). … configure relevant software and hardware as appropriate. For example, mobile apps, printers, projectors, scanners and cameras. Address IT issues by prioritising in response to customer service level agreements. Administer security access requirements and permissions for stakeholders escalating as necessary. For example, password resets. Support the roll ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision … Supports and motivates others, encouraging them to achieve their goals, in alignment with organisational goals Motivation Essential Evidence of providing a high level of customer service to users of IT within the NHS Evidence of willingness to build upon existing applications support skills and experience Building and maintaining ...

About the Company Our client is a dynamic tech-driven outsourcing platform that merges artificial intelligence with skilled human expertise to create superior customer service experiences. Offering services such as telecalling, sales, and customer support, the company streamlines business processes through automation and trained personnel, helping businesses ...

someone who can bridge the gap between IT and operations, understanding complex business requirements and delivering technology solutions that improve efficiency, visibility, and customer service. The ideal candidate will come from a fast-paced, time-sensitive FMCG or supply chain environment and have a strong background in business analysis … projects across ERP, WMS, TMS, and other business-critical platforms Develop and improve Vendor Managed Inventory (VMI) solutions, ensuring accurate data flow and strong customer service performance Manage relationships with internal stakeholders, external customers, software providers, and third-party technology partners Lead system development roadmaps, upgrades, implementations ...

welcome applications from the Armed Forces Community - get in touch to find out more #JoinTeamEliot Main duties of the job Provide an appointment booking service within the Radiology Department. Provide cover for other Appointment Clerks within the Radiology Department. Ensure that all Radiological referrals are scheduled to the appropriate … Lorenzo systems. About us Here at George Eliot our vision to ' excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share ...

Team, you'll be instrumental in delivering secure and efficient IT services throughout the organisation. Our client's comprehensive coverage includes everything from Service Desk support to Operations and impactful Project Delivery. You'll play a crucial role in ensuring the seamless operation of both factory and office systems … directly influencing the success. Key Responsibilities: Take the lead in evolving the IT support function at various sites. Immerse yourself in service management best practices and the latest technological advancements. Offer unparalleled IT support, upkeep existing services, and aid in the rollout of innovative solutions. Enhance your technical prowess ...

Telecoms, Hardware or Infrastructure solutions who enjoys building long-term relationships and delivering consultative solutions. The Role You'll take ownership of an existing customer base, helping clients maximise their technology investment while identifying opportunities to introduce additional products and services. Alongside managing existing relationships, you'll focus … Managers, Directors and CEOs Generate and maintain a healthy sales pipeline through proactive account management Work collaboratively with technical consultants to scope and deliver customer solutions Consistently achieve and exceed monthly GP and revenue targets About You You'll be a driven sales professional who enjoys developing long-term ...

colleagues. Maintain and update electronic and paper filing systems. Schedule meetings and appointments. Input and manage data accurately using company systems. Assist with customer service enquiries and general reception duties. Carry out other administrative tasks as required by the team. Training Training to be provided: Business Administrator Level … Closing Date Friday, 14th August 2026 Start Date Monday, 17th August 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Initiative Qualifications English & Maths GCSE, grade A*/9 - C/4 (Essential) About ...

clients is looking for an AI Agent Developer to support the creation of practical AI-powered assistants, chatbots and workflow agents used across customer service, operations and internal teams. The role will focus on developing solutions that help businesses respond to enquiries more efficiently, automate repetitive tasks, retrieve ...

Certified manufacturing sites Expertise An experienced and specialized team Highly trained plastics, manufacturing and packaging engineers Manufacturing and packaging engineers Global regulatory, technical, and customer service support Collaboration to help solve complex challenges Depth An extensive range of products and services Thousands of standard products to quickly ...

rapport with customers · Confirming orders · Raising new sales orders · Chasing direct deliveries · Chasing stock orders · Liaising with all departments in the business · Providing excellent customer service to all our customers · Quoting customers · Assisting with account mapping · Calling customers and fielding sales enquiries · Providing cover for sales team · Attending … customer meetings when required · Assisting the sales team achieve targets set within the business To succeed in this role, you will need to have the following: · Sales Support or Sales Administration experience · Technology or IT industry Experience would be beneficial however not essential · A good telephone manner · Good organisational ...

working in Counter Terrorism Policing (CTP). Join us, and you’ll be among some of the best and brightest people around at our Customer Service Centre (CSC). It’s a chance to put your expertise to work and help protect the UK as a Senior Server … escalated to line management as necessary. Ensure Adherence to required polices, standards, controls and best practice. Ensure SLAs for services in the CSC Service portfolio are met. Create and maintain technical documentation to ensure all services are maintained and knowledge is shared. Proactively maintain and update the infrastructure ...

from 5 man bands to 100+ Employees. With your sales Colleagues. 14 Desk based Sales, 3 Field Sales, 5 Hybrid Field Sales and 5 Customer Service Colleagues to support and help you achieve the mobile target. You will need to be able to work with a close knit … goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues. The relationship with your sales team is vital ...

specialist lighting division within business a 1.7 billion distribution group, is looking for a Business Development Manager to drive sales and strengthen customer relationships across the West Midlands. This is an excellent opportunity for a motivated sales professional to join a specialist sector and play a key role … internal sales teams to drive growth Identify new market opportunities and industry trends Achieve sales targets and business objectives Represent the business at customer meetings and industry events Requirements To be successful in this role, you should: Have experience within the electrical wholesale or lighting industry Possess strong sales ...

ambitious Regional Account Manager to support, manage and expand a portfolio of existing customers and generate new business by identifying opportunities within the customer base. Reporting to the Sales Manager and working remotely, duties to include: Account management of existing clients by proactively seeking ways to maintain and increase … with clients to understand their needs and explain product value. Collaborating with internal departments to facilitate client need fulfilment. Negotiate contracts whilst maintaining high customer satisfaction ratings, according to company standards. Liaise with Sales and Marketing departments to set, implement strategies for new products and ensure full compliance ...

working in Counter Terrorism Policing (CTP). Join us, and you’ll be among some of the best and brightest people around at our Customer Service Centre (CSC). It’s a chance to put your expertise to work and help protect the UK as a Senior Network … security best practice. Experience of PKI and encryption technologies. Experience of failover testing, resilience and redundancy methodology. Experience of working within a ITIL service environment working to defined metrics and SLAs. Preferred Cisco CCNP equivalent qualified. How to apply To begin your career at the Met, please click ...

Strong working knowledge of HR Information Systems (HRIS) Excellent attention to detail with a passion for data accuracy A proactive, collaborative approach with excellent customer service skills The ability to communicate effectively with both technical and non-technical stakeholders What's on Offer Immediate temporary opportunity with ...