1 to 25 of 370 ITIL Jobs in the Midlands

day for you would include: Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross functionally More ❯

day for you would include: Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross functionally More ❯

CCIE would be highly regarded (or appropriate hands-on experience in lieu of) Wireless Design certifications would be attractive qualifications to hold Microsoft 365 certifications would be a bonus ITIL qualifications SKILLS/KNOWLEDGE: Essential Committed to continued learning and supporting the learning of others An excellent working knowledge of core networking and routing protocols, including network security protocols and … Sound knowledge of public and private clouds with specific experience in Microsoft Azure Strong sourcing and supplier management skills Strong leadership and line management capabilities Experience of working within ITIL frameworks The ability to interface between the business and technology groups The ability to prioritise, work under pressure, and meet deadlines Desirable Experience of working in the retail or hospitality More ❯

3+ years' experience with Microsoft Windows Server Operating Systems, Windows Active Directory, and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level Good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self-driven and resourceful to achieve More ❯

operations. Strong communication skills, with experience in incident management and stakeholder engagement. Ability to work in a fast-paced IT environment, adapting to changing priorities and technologies. Knowledge of ITIL best practices is beneficial but not essential. #J-18808-Ljbffr More ❯

e.g., Power BI, Tableau, Qlik). Knowledge of robotic process automation (e.g., UIPath) in data workflows desirable. Additional qualifications in project or change management (e.g., PRINCE2, Lean Six Sigma, ITIL Foundation) are advantageous. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin More ❯

configuring, and troubleshooting large-scale hybrid environments 3+ years' experience with Microsoft Windows Server, Active Directory, Entra ID, VMware/Hyper-V Current SC or higher clearance Understanding of ITIL Service Operations Clear communication skills Self-driven and resourceful Flexibility and adaptability Team collaboration skills Excellent communication and facilitation skills Technical qualifications (e.g., Windows Server, VMware, Azure) Familiarity with PowerShell More ❯

and methods. Must be confident to handle common security incidents independently. Must have good understanding of Vulnerability Scanning and management as well as Ethical Hacking (Penetration Testing) Knowledge of ITIL disciplines such as Incident, Problem and Change Management. Ability to work with minimal levels of supervision. Education Requirements & Experience Minimum of 2 to 3 years of experience in the IT More ❯

Snort rules, or other log-searching query languages. Confidence in handling common security incidents independently. Good understanding of Vulnerability Scanning, Management, and Ethical Hacking (Penetration Testing). Knowledge of ITIL disciplines such as Incident, Problem, and Change Management. Ability to work with minimal supervision. Willingness to work in a 24/7 operations environment. Education & Experience: Minimum of More ❯

Vulnerability Scanning and management as well as Ethical Hacking (Penetration Testing) Ability to learn forensic techniques Ability to reverse engineer attacks to understand what actions took place. Knowledge of ITIL disciplines such as Incident, Problem and Change Management. Ability to work with minimal levels of supervision. Willingness to work in a job that involves 24/7 operations or on More ❯

such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯

such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯

within complex, regulated environments. Proven experience managing Service Management projects, from procurement through to transition. Solid understanding of project management methodologies (e.g., PRINCE2 Practitioner, PMP, Agile). Knowledge of ITIL service management frameworks, particularly service transition and continual service improvement. Strong organisational and coordination skills, with the ability to manage multiple priorities simultaneously. Excellent communication and stakeholder management skills, with … Experience Bachelor's degree in Information Technology, Business Management, or a related field (or equivalent relevant experience). Project management certification (PRINCE2 Practitioner, PMP, or Agile certification mandatory). ITIL Foundation certification (desirable). Proven experience supporting IT service transitions and service management maturity improvement projects. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally More ❯

problem-solving and analytical abilities, with a customer-oriented approach to service delivery Leadership skills, with experience in mentoring and developing high-performing teams Certifications (Desirable but not required): ITIL Foundation or Practitioner certification, Cloud certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Data Engineer, etc.), and Project management certifications (e.g., PMP, Prince2) What you'll get in return More ❯

problem-solving and analytical abilities, with a customer-oriented approach to service delivery Leadership skills, with experience in mentoring and developing high-performing teams Certifications (Desirable but not required): ITIL Foundation or Practitioner certification, Cloud certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Data Engineer, etc.), and Project management certifications (e.g., PMP, Prince2) What you'll get in return More ❯

at all levels. Ability to work independently and manage multiple tasks effectively. A proactive attitude and willingness to learn and grow within the role. Desirable (Not Essential) Experience with ITIL-based environments . Exposure to Microsoft Intune , Azure AD , or ticketing systems like Freshdesk or ServiceNow. Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals). What's in It for More ❯

We focus on the European automotive market with engineering sites in Munich, Redditch (UK), and a software development office in Gdańsk. Your Profile: IT-related degree or certifications (e.g., ITIL preferred) Excellent communication and project management skills Experience in IT operations, including network and system management Knowledge of Microsoft 365, Active Directory, Azure, and VMware Experience in a manufacturing environment More ❯

advanced PowerShell Demonstrate intermediate-to-advanced knowledge in the following technologies: Microsoft 365 Experience working with custom internally-developed applications and interacting with development teams preferred. Fundamental knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years experience working in an environment with: Adherence to formal change management processes Delivery of services and support to defined service More ❯

advanced PowerShell Demonstrate intermediate-to-advanced knowledge in the following technologies: Microsoft 365 Experience working with custom internally-developed applications and interacting with development teams preferred. Fundamental knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years experience working in an environment with: Adherence to formal change management processes Delivery of services and support to defined service More ❯

Gallen office (not a frequent requirement). Our Technical Environment Approx 800 international users Windows, iOS and Android Microsoft 365 Azure Intune Teams SharePoint Virtualised Servers and Hybrid Cloud ITIL Service Desk (Manage Engine Service Desk Cloud) ITIL Highly desirable Project Management & Networking experience would be beneficial What’s in It for You? Opportunity for career growth – Gain valuable experience More ❯

using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or … in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT (knowledge): ITIL 4 DevOps practices and tools SAFe 6.0 Digital transformation About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT More ❯

troubleshooting, systems management, and a keen eye for detail, contributing to the smooth operation of the company's infrastructure. Key Responsibilities: Deliver 2nd and 3rd line support within an ITIL-based service desk environment, ensuring all processes are followed and incidents are resolved effectively. Act as a single point of contact for users, handling a wide range of technical requests … needed. Collaborate with the IT team to support system updates and occasional project implementations. Key Skills and Requirements: Solid experience in an IT service desk role, with knowledge of ITIL processes. Proficient in Windows Server (Apply online only , Active Directory, Microsoft Office 365, and troubleshooting Outlook client setups. Strong networking knowledge, including TCP/IP, DNS, DHCP, VPNs, and firewall … server and networking hardware. Ability to manage technical documentation, and support mobile devices (iOS, Android, Windows). Strong problem-solving skills and a customer-focused approach. Certifications such as ITIL Foundation, MCSA, CompTIA A+, or Security+ are highly desirable. Profile: Proactive and eager to learn, with a professional and flexible approach to user support. Excellent communication skills and the ability More ❯

environments. Experience with Active Directory, Group Policy, and DNS/DHCP. Knowledge of networking concepts, including TCP/IP, VLANs, and VPNs. Experience with SharePoint and Intune. Familiarity with ITIL processes and best practices. Ability to work independently and as part of a team. Experience with virtualization technologies such as VMware or Hyper-V. Previous experience in a law firm More ❯

Excellent problem-solving and communication skills. Preferred Qualifications: Microsoft Certified: Windows Server Hybrid Administrator Associate (or similar). Experience with Office 365, Exchange, and Azure Active Directory. Knowledge of ITIL framework and best practices. Experience in managing SCCM, WSUS, and other deployment tools. Work Environment: Hybrid/On-site depending on business needs. Must be available for on-call support More ❯

Deep knowledge of Windows Server, Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup/recovery systems (e.g., Veeam More ❯