1 to 25 of 83 ITIL Jobs in the Midlands

and structured approach to problem-solving. Hands-on experience with Office 365, Azure AD, and Intune administration. Working knowledge of Cisco networking tools and core networking principles. Familiarity with ITIL support practices and cloud computing frameworks. Exposure to PowerShell and SQL (additional languages a plus). Awareness of ISO 27001 or similar security standards. Experience in hardware troubleshooting and repair More ❯

between domains, email migrations, and SharePoint migrations. Additional Skills & Qualifications Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator, Security Administrator) are highly desirable. Experience in ITIL frameworks and service management best practices is a plus. Familiarity with migration tools such as ShareGate and BitTitan. Why Work Here? Experience a dynamic and inclusive work culture that values More ❯

is paid for. Job Requirements: Your own transport and full driving licence is required for this role. Education: Associate degree or high school diploma (required) Bachelor's degree (preferred) ITIL Foundations certification CompTIA A+ certification Experience: Experience in IT support within a hands-on technical role Technical Skills: Proficiency in Microsoft Windows OS and Office suites Experience with hardware such More ❯

is paid for. Job Requirements: Your own transport and full driving licence is required for this role. Education: Associate degree or high school diploma (required) Bachelor's degree (preferred) ITIL Foundations certification CompTIA A+ certification Experience: Experience in IT support within a hands-on technical role Technical Skills: Proficiency in Microsoft Windows OS and Office suites Experience with hardware such More ❯

systems, and remote support tools. Strong communication and customer service skills. Ability to work independently and collaboratively. Basic knowledge of networking, virtualization, and storage. Bonus Points For: Exposure to ITIL practices or certification. Experience with endpoint management tools. Interest in systems administration and networking. Certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals. This is a fantastic opportunity More ❯

file and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing More ❯

file and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing More ❯

file and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing More ❯

devices and Unisphere. Experienced with Brocade SAN Switches and SanNav. Strong teamwork and interpersonal communication skills. Proven problem-solving ability. Proactive approach to personal workload management. Awareness of the ITIL Service Management framework, specifically incident and change management. Clearance Required: Local government/SC required. Desirable Skills: Experience with Veritas NetBackup. Good knowledge of NetApp & Hewlett Packard storage devices. General More ❯

Engineering/Solution Architect, Technical Consulting, Technical Services delivery role with hands on experience in technologies outlined in the Skill set section (Optional) Industry certification in data center infrastructure (ITIL), Certified Kubernetes Administrator (CKA), Docker or RedHat certifications related to Containers Desired Qualities - Active Listener with the ability to translate complex/ambiguous problem statements into actionable tasks Excellent verbal More ❯

under strict security protocols Excellent communication and problem-solving skills Experience in defence, government, or other high-assurance sectors Certifications such as CompTIA, Cisco (CCNA), Microsoft (MCSA/MCSE), ITIL, etc. What We Offer: Competitive salary Training and development opportunities Supportive team culture and professional growth 25 days annual leave (plus Bank Holidays) Cycle to Work Scheme Employee Wellbeing Scheme More ❯

manage multiple priorities Desirable Certifications Microsoft Certified: Azure Solutions Architect Expert Microsoft 365 Certified: Enterprise Administrator Expert CCNA or CompTIA Network+ VMware Certified Professional or equivalent Windows Server certification ITIL Foundation If youre looking to join a dynamic team delivering impactful solutions to a wide range of clients, wed love to hear from you. Apply now and be part of More ❯

Hands-on experience with desktops, laptops, and telephony systems * Good knowledge of ITSM tools (ServiceNow preferred) * Valid UK driving license (travel to regional sites required) Desirable: * Microsoft Certifications/ITIL Foundation * Experience with SLAs and reporting * Comfortable supporting multiple locations and working independently If you have the required skills and experience required for this role, please apply using the link More ❯

non-technical stakeholders. Experience with IT service management frameworks, change control, and agile working practices. Desirable Skills Experience with PowerShell or other automation tools for infrastructure management. Familiarity with ITIL or similar service management methodologies. Knowledge of capacity planning, disaster recovery, and business continuity. Experience in the legal or professional services sector is a plus. Apply now to speak with More ❯

practices are followed. - Developing the data network infrastructureincluding Local Area Networking, Wide Area Networking, and Wireless Networking. - Configuring network equipment to support new project activity. - Working within an established ITIL change process Essential: - Experience within a networking arena and a desire to succeed. - Ability to work within a team environment. - Work towards a professional qualification to aid future career progression. More ❯

SCCM, Intune, PDQ, or similar). Strong documentation, incident management, and stakeholder engagement skills. Experience advising on IT strategy, risk, or compliance is highly desirable. Professional certifications (e.g., Microsoft, ITIL, Azure) are a strong advantage. Benefits: 25 Days Holiday + Bank Holidays Hybrid working (initially onsite, then up to 2 days WFH) Health & Wellbeing Support Ongoing professional training, certifications, and More ❯

with minimal supervision Desirable Previous experience of working in an IT service environment Previous experience working with Microsoft Dynamics Experience of working with SLAs and KPIs Understanding of the ITIL framework Experience of working in a multi-site/retail environment What we'll do for you In a culture where hard work is recognised and great results are rewarded More ❯

and predictive and preventative insights Qualifications: 10 + years' experience builds observability level 4. Expertise in Splunk platform, including Essentials, Enterprise Security, and ITSI. Strong understanding of ITSM concepts (ITIL, ServiceNow) and service management processes. Proficiency in Scripting and programming languages like Python, Shell Scripting, or Perl (beneficial). Excellent analytical and problem-solving skills. Solid understanding of network, server More ❯

Integrate Dynamics 365 with other systems to ensure smooth data flow and automation Customise and configure applications to meet evolving business needs Support and troubleshoot existing systems aligned with ITIL service management Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives) Clearly communicate technical concepts to both technical and non-technical stakeholders Required Skills & Experience: Strong experience with Dynamics More ❯

Integrate Dynamics 365 with other systems to ensure smooth data flow and automation Customise and configure applications to meet evolving business needs Support and troubleshoot existing systems aligned with ITIL service management Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives) Clearly communicate technical concepts to both technical and non-technical stakeholders Required Skills & Experience: Strong experience with Dynamics More ❯

Integrate Dynamics 365 with other systems to ensure smooth data flow and automation Customise and configure applications to meet evolving business needs Support and troubleshoot existing systems aligned with ITIL service management Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives) Clearly communicate technical concepts to both technical and non-technical stakeholders Required Skills & Experience: Strong experience with Dynamics More ❯

Integrate Dynamics 365 with other systems to ensure smooth data flow and automation Customise and configure applications to meet evolving business needs Support and troubleshoot existing systems aligned with ITIL service management Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives) Clearly communicate technical concepts to both technical and non-technical stakeholders Required Skills & Experience: Strong experience with Dynamics More ❯

Contribute to continual service improvement (CSI) activities Requirements: Service Support Manager Strong organisational and administrative skills Confidence working with data and producing reports Basic understanding of IT service management (ITIL knowledge is a plus) Proficiency in Microsoft 365 tools (Excel, Word, Teams, SharePoint) Excellent communication skills – both written and verbal A proactive, detail-oriented mindset and eagerness to learn We More ❯

distributed, multi-site organisation. Hands-on experience with hybrid Microsoft environments (on-prem & Azure), Intune, TCP/IP, and Zero Trust architecture. Familiarity with ICT service desk tools and ITIL-aligned support processes. Proven experience working with third-party vendors and MSPs in outsourced support models. Exposure to security standards and data protection frameworks (Cyber Essentials, ISO 27001). Certifications More ❯

distributed, multi-site organisation. Hands-on experience with hybrid Microsoft environments (on-prem & Azure), Intune, TCP/IP, and Zero Trust architecture. Familiarity with ICT service desk tools and ITIL-aligned support processes. Proven experience working with third-party vendors and MSPs in outsourced support models. Exposure to security standards and data protection frameworks (Cyber Essentials, ISO 27001). Certifications More ❯