126 to 134 of 134 ITIL Jobs in the South West

networks, service desk and supportOversee day-to-day IT operations, ensuring reliable, secure and resilient servicesManage incident, problem and change processes in line with ITIL principlesMonitor and improve service performance, including SLAs, KPIs and customer satisfactionSupport business-critical platforms, including D365 and other core systemsManage third-party vendors and service … experience leading IT operations, infrastructure and service delivery teamsStrong knowledge of enterprise infrastructure, networks, servers, storage, virtualisation, backups, cloud services and systems administrationExperience with ITIL-aligned incident, problem and change managementStrong supplier, risk and budget management experienceExcellent communication, analytical and problem-solving skillsAbility to translate technical issues into practical business ...

leading and effecting successful changeProven experience of resolving complex information issues and communicating these to staff at all levelsFull IT service lifecycle exposure (ITIL).Expert Knowledge of Relational Database Development using Microsoft SQL, T-SQL and SSISExpert Knowledge of Web Development using Microsoft .NET, HTML/CSS and JavaScriptDetailed knowledge … leading and effecting successful changeProven experience of resolving complex information issues and communicating these to staff at all levelsFull IT service lifecycle exposure (ITIL).Expert Knowledge of Relational Database Development using Microsoft SQL, T-SQL and SSISExpert Knowledge of Web Development using Microsoft .NET, HTML/CSS and JavaScriptDetailed knowledge ...

leading and effecting successful changeProven experience of resolving complex information issues and communicating these to staff at all levelsFull IT service lifecycle exposure (ITIL).Expert Knowledge of Relational Database Development using Microsoft SQL, T-SQL and SSISExpert Knowledge of Web Development using Microsoft .NET, HTML/CSS and JavaScriptDetailed knowledge … leading and effecting successful changeProven experience of resolving complex information issues and communicating these to staff at all levelsFull IT service lifecycle exposure (ITIL).Expert Knowledge of Relational Database Development using Microsoft SQL, T-SQL and SSISExpert Knowledge of Web Development using Microsoft .NET, HTML/CSS and JavaScriptDetailed knowledge ...

leading and effecting successful changeProven experience of resolving complex information issues and communicating these to staff at all levelsFull IT service lifecycle exposure (ITIL).Expert Knowledge of Relational Database Development using Microsoft SQL, T-SQL and SSISExpert Knowledge of Web Development using Microsoft .NET, HTML/CSS and JavaScriptDetailed knowledge … leading and effecting successful changeProven experience of resolving complex information issues and communicating these to staff at all levelsFull IT service lifecycle exposure (ITIL).Expert Knowledge of Relational Database Development using Microsoft SQL, T-SQL and SSISExpert Knowledge of Web Development using Microsoft .NET, HTML/CSS and JavaScriptDetailed knowledge ...

service performance against SLAs, KPIs and utilisation allowances. Produce detailed reporting with insights and recommendations. Identify trends and improvement opportunities using performance data. Apply ITIL best practice to mitigate risks and manage incidents. Act as an escalation point for customers and internal teams. Experience & Skills Background in an IT service … environment with ITIL lifecycle exposure (Certification a bonus). Experience engaging senior stakeholders and leading teams. Skilled in ITSM tools, BI dashboards, Excel and PowerPoint. Strong analytical, communication and presentation skills. Confident handling major incidents and escalations. Customer-centric mindset with strong organisational abilities. Successful applicants can expect a salary ...

deliver continual service improvements to support our strategic objectives. About youAs a minimum, you’ll have:Extensive experience of delivering Information Technology Infrastructure Library (ITIL) aligned services, including operating as a Major Incident ManagerExperience of running a multi-disciplined team (employees, 3rd Party Suppliers, and Strategic Partners) based in locations ...

Location: UK - Bristol, UK - Hatfield | Job-ID: 219441 | Contract type: Standard | Business Unit: Information TechnologyLife on the teamIn this role you will be providing 3rd Line technical support to the hardware and software of the ...

ensuring organisations experience seamless, disruption-free change. Acting as the single point of accountability across delivery, operations and business leadership, youll shape ITIL-aligned transition plans that keep stakeholders informed, risks controlled, and services ready for go-live. Key Responsibilities: Build and deliver transition and business-integration plans. Coordinate Service … rollouts and collaboration platform migrations. What You Bring: Proven experience managing IT service transitions in End User/Endpoint/Digital Workplace environments Strong ITIL knowledge across Service Transition, Service Operation and Change Enablement A track record delivering operational readiness, ELS and BAU handovers in enterprise IT Excellent stakeholder engagement ...

experience producing service artefacts, including service models, integration diagrams, high-level plans, service design packages, and operational documentationEssential qualifications for the Senior Service Consultant:ITIL 4 Managing professional or other advanced ITIL certifications beyond foundational levelSAFe certification or equivalent experience working within SAFeWe value difference and we don’t have ...