326 to 350 of 661 ITIL Jobs

will be a key part of the role. Key experience required: Strong background leading a Major Incident or Incident Management function Deep understanding of ITIL-aligned frameworks Advanced ServiceNow expertise, including optimisation and reporting Experience driving automation and AI adoption within operational environments Ability to deliver clear, confident communication during ...

Identify recurring issues, bottlenecks, and data quality concerns within the portfolio process Support continuous improvement of portfolio management practices Skills & Experience Strong understanding of ITIL v4 , particularly portfolio and change management practices Experience working within SIAM or complex multi-supplier environments Strong administrative discipline with a focus on accuracy ...

delivering knowledge transfer and service readiness activities. Ability to work under pressure with strict delivery timelines. Highly organised, detail-oriented, and governance-focused. ITIL certification or equivalent service management credentials are advantageous. To apply for this Service Transition Manager position, please submit your CV and a member of the Talent ...

similar systems would be beneficial. Excellent communication and customer service skills are essential with the ability to work under pressure and manage multiple priorities. ITIL Foundation qualification and experience with ticketing systems (ServiceNow, Freshservice, Zendesk, etc.) would be desirable but not essential. In return the company offers a competitive salary ...

Build strong vendor relationships and handle escalations Lead governance forums and optimize contractual commitments Align processes and coordinate incident management About You Experienced in ITIL, ideally V4 Strong experience in service management and vendor governance Skilled in multi-supplier environments with excellent stakeholder engagement Hybrid role: 2 days on-site ...

more ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) required Working experience with Agile required Working proficiency of ITIL required Experience with one or more project management software suites: MSProject, JIRA, ServiceNow PPM. Experience with ServiceNow PPM preferred. Experience as scrum master Experience providing effective ...

managing the Acceptance into Service (AIS) process. What We're Looking For: To excel in this role, you should possess: Strong understanding of ITIL practices, particularly in Service Design, Transition, and Operations. Proven experience in delivering service design and transition activities within IT Projects. Expertise in developing Service Support Models ...

recovery van toepassingen. - Het toepassen van best practices rond beveiliging en toegangsbeheer (Entra ID, RBAC). - Het proactief beheren van alerts en incidenten volgens ITIL-methodologie. Daarnaast begeleid je infrastructuur engineers, houd je documentatie up-to-date en draag je actief bij aan de continue verbetering van processen en technologieën. ...

Project team to ensurebest-in-class delivery of solutions and support to Visa client. Ensure all incidents and changes are in compliance to ITIL and operation policy Ensure that all servers going into productions are locked down and meet operational acceptance criteria Be able to problem diagnose, quickly and efficiently ...

prototyping tools. - Excellent interpersonal, relationship building, interviewing, presentation skills and stakeholder management. Desirable Skills: - Appropriate professional qualifications, such as AGILE PRINCE2, Business Analysis and ITIL certifications. - Good technical knowledge and understanding of integrated IT systems and software development life cycle is highly desirable. If you would like to hear more ...

Application Portfolio Management and team leadership Strong stakeholder management and communication skills Solid background in process design, project management, systems improvement and governance ITIL and Azure knowledge desirable Values-driven, organised and adaptable with a accustomedness mindset What you'll get in return Salary up to £63K Opportunity to shape ...

recurring bottlenecks, data issues, and inefficiencies within the demand process Contribute to continuous improvement of demand and governance processes Skills & Experience Strong understanding of ITIL v4 , particularly demand and change practices Experience working within SIAM or complex multi-supplier environments Excellent attention to detail and data quality discipline Strong stakeholder ...

track record in Project delivery of highly complex and integrated application solutions Excellent knowledge and understanding of different delivery methods (Agile and Waterfall) and ITIL SM processes. Excellent stakeholder management skills Experience of Team Management with multi-location teams Ability to bring multi-disciplined teams, in a matrix organisation together ...

stakeholder engagement skills. Comfortable operating in a fast-paced, evolving environment. Desirable Experience working in the education/schools IT sector . Knowledge of ITIL, Prince2, or similar operational frameworks. Personal Attributes Highly driven and results-focused. Confident leading organisational change. Collaborative, team-oriented, and customer-focused. Able to operate ...

Knowledge of cyber frameworks and regulations including GDPR, NIS, and National Cyber Security Centre guidance Familiarity with frameworks such as MITRE ATT&CK and ITIL processes Experience operating within complex, regulated environments (e.g. public sector, financial services) Strong stakeholder management skills, with the ability to influence at senior level ...

Cisco CCNP or possibly CCNA with aspirations to complete the CCNP - Any Security accreditation would be beneficial including CISSP or CompTIA CYSA+ for example - ITIL foundation Behavioural Requirements: - You will be an effective communicator (both written and verbal) - Proven experience within a networks or security infrastructure environment - Demonstrable emotional intelligence ...

complex B2B sales cycles Excellent communication, presentation, and consultative selling skills Self-motivated, results-driven, and accountable Desirable Knowledge of ITSM frameworks such as ITIL or SIAM Additional Information Headquartered in Finland, with a 1-week onboarding and culture immersion at HQ Global offices across London, Finland, USA, and Germany ...

situations Possess the type of magnetic personality that naturally builds relationships and instils trust Proven experience in similar roles at other Enterprise Software, ideally ITIL related companies, to include technical account management, program or project management. Experience working with Enterprise Software companies. Excellent written and verbal communication skills, with strong ...

addressed. Skills & Competencies for the Service Design & Transition Manager/Executive position: Self-starter able to work effectively with minimal supervision. Strong understanding of ITIL practices, particularly Service Design, Service Transition and Service Operations. Experience in delivering service design and transition activities within IT Projects. Expertise in developing Service Support ...

business applications Demonstrable knowledge of creating and/or executing Test Plans Experience in design solutions and configuring applications to meet stakeholder requirements Qualifications ITIL v2, or v3 Foundation (desirable) Good level of standard numeracy and literacy. Knowledge of software development processes (desirable) Apply If you feel you match ...

Technical Experience Python (essential) KDB (essential) Additional/Preferred Skills Unix/Linux SQL Understanding of market data flows Monitoring tools (e.g. Dynatrace, Splunk) ITIL/Production Support frameworks Team & Working Model Team of 5 in London, part of a global team (20+) across London, New York, and Singapore Follow ...

Experience in IT (D) Effective time management skills; with the ability to work on multiple tasks simultaneously, prioritising tasks according to fluctuating workloads (E) ITIL Foundation v4 (D) Full driving licence (D) or the ability to get to the Quintrell Downs located office within 60 minutes, using public transport ...

manual or automated, ideally with ServiceNow - ITSM, CSM. Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. An understanding of ITIL, and experience of advising best practices, methodologies and test execution. Knowledge & experience of designing, developing and executing ATF test cases in ServiceNow. ServiceNow certification ...

ServiceNow Telecommunications Service Management (TSM) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance ...

project: ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement ...