376 to 400 of 695 ITIL Jobs

Oracle E-Business Suite R12 BI Publisher reporting Oracle integrations and interfaces PL/SQL or Java exposure Shared Services environments Agile, Prince2 or ITIL delivery methodologies This role would suit a senior Oracle Fusion HCM professional who enjoys combining hands-on configuration with stakeholder engagement, solution design and continuous ...

influencing skills The ability to engage effectively with clinical, operational and technical stakeholders Product leadership experience within complex healthcare environments Desirable experience includes: ITIL understanding HL7/FHIR knowledge Agile delivery experience What you'll get in return Opportunity to play a pivotal role in a major NHS digital transformation ...

capacity planning. Experience leading managed IT services and ideally managed security services. Proven success leading global onshore and offshore teams. Strong knowledge of ITIL-aligned service management and continual improvement practices. Experience leveraging automation, tooling and AI to improve service delivery and efficiency. Exceptional stakeholder management skills, including executive ...

both technical and non-technical audiences. Degree-level education in a relevant subject, or equivalent experience, with ongoing professional development; certifications such as TOGAF, ITIL or relevant vendor accreditations would be advantageous. In the first instance, please submit your CV. ...

supporting remote users and office networks Ability to conduct training sessions for users on new systems and features Experience with ticketing systems and ITIL frameworks Proactive approach to identifying and resolving potential issues before they impact customers The entry requirements for this programme are as follows: 3 GCSEs (or equivalent ...

other departments and IT teams to resolve complex issues and improve service delivery Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines Provide excellent customer service, maintaining a professional demeanor and ensuring high user satisfaction The entry requirements for this programme are as follows: 3 GCSEs ...

remediation work with appropriate testing and rollback arrangements. Maintain technical designs, operational documentation, runbooks, support procedures, asset information, and knowledge articles. Operate within structured ITIL and ISO 20000 service management processes, including incident, problem, change, request, and configuration management. Mentor engineers, share knowledge, and provide clear customer-facing updates … security domains. Experience leading technical discovery, producing designs and implementation plans, assessing risks and dependencies, and delivering controlled infrastructure changes. Strong understanding of ITIL practices and experience working within a controlled managed service or enterprise environment. Strong customer-facing communication, stakeholder management, technical documentation, and knowledge-transfer skills. Ability ...

remediation work with appropriate testing and rollback arrangements. Maintain technical designs, operational documentation, runbooks, support procedures, asset information, and knowledge articles. Operate within structured ITIL and ISO 20000 service management processes, including incident, problem, change, request, and configuration management. Mentor engineers, share knowledge, and provide clear customer-facing updates … security domains. Experience leading technical discovery, producing designs and implementation plans, assessing risks and dependencies, and delivering controlled infrastructure changes. Strong understanding of ITIL practices and experience working within a controlled managed service or enterprise environment. Strong customer-facing communication, stakeholder management, technical documentation, and knowledge-transfer skills. Ability ...

Manufacturing or Supply Chain or other fast-paced commercial environments. Exposure to Microsoft Entra ID, Active Directory, Exchange Online or Microsoft Intune. Familiarity with ITIL principles, Incident Management, Service Request Fulfilment & SLA-driven support. Experience supporting geographically dispersed users or multiple business locations. IT qualifications or certifications such as CompTIA … A+, Microsoft Fundamentals or ITIL Foundation. Benefits Package: 31 Days Annual Leave Including Bank Holidays/Salary Sacrifice Pension Scheme/Health Cash Plan/Life Assurance & Income Protection/Employee Assistance Programme/Training, Mentoring & Professional Development/Retail & Supermarket Discounts/Cycle to Work Scheme/Electric ...

Service organisationDefine and maintain Version 1's Knowledge Management standardsResponsible for the incident and request management working practices and supporting artefacts in line with ITIL standardsDevelop and deliver training sessions for service desk and support teams to ensure adherence to the processesCollaborate with technical teams to ensure incidents are diagnosed … recurring issues, implementing proactive measures to prevent reoccurrenceDevelop, implement, and maintain the experience management strategies and process and its supporting artefacts in line with ITIL standardsCollaborate with all resolver stakeholders to ensure all tickets are to the expected quality standardsCollaborate with all resolver stakeholders to ensure all experience management feedback ...

unable to work at home 100% of the time. Your role Lead and govern the Incident, Problem, and Change Management processes in line with ITIL best practices. Coordinate the response, communication, and resolution of major incidents, ensuring timely restoration of services and effective stakeholder engagement. Drive problem investigations to identify … welcoming environment, for everyone. Your skills and experience Strong experience in Incident, Problem, and Change Management within complex IT environments. Excellent understanding of ITIL frameworks and Service Management best practices. Proven ability to lead major incident management activities and drive cross-functional teams during high-pressure situations. Experience facilitating root ...

storage platforms such as EMC, NetApp, IBM and HP storage solutions. Automation and DevOps experience using Ansible, Jenkins, GitHub and Packer. Experience working within ITIL environments and managing incidents, problems and changes via ServiceNow. Excellent troubleshooting and stakeholder management skills. Apply now quoting to be considered for this exciting ...

simply CISSP, CISA or CRISC, or the drive to study for one (an ISACA qualification would be ideal) Desirable: ISO 27001 implementer or auditor, ITIL Foundation, financial services or insurance experience Why this one A growing team with real investment behind it Room to develop and support towards professional qualifications ...

deliver results without waiting for direction. Think strategically about supplier relationships while remaining highly effective operationally. Hybrid Working Available | Occasional Travel Required Desirable Qualifications ITIL Foundation or equivalent. CIPS qualification or similar commercial accreditation. Experience within financial services or another regulated industry. Experience supporting supplier audits, regulatory reviews, or supplier ...

manage defects, change, risk and implement remediation plans. ISTQB Foundation in Software Testing; Or Proven track record in Testing and leading technical teams ITIL 4 qualification or experience Strong background delivering testing in Managed Services or transformation environments Knowledge or experience using voice and video conferencing solutions, system and policy ...

ability to manage defects, change, risk and implement remediation plans.ISTQB Foundation in Software Testing; Or Proven track record in Testing and leading technical teams ITIL 4 qualification or experienceStrong background delivering testing in Managed Services or transformation environmentsKnowledge or experience using voice and video conferencing solutions, system and policy toolsExperience ...

communication, able to translate technical resilience concepts for engineering, product and executive audiences. Relevant certifications welcomed but not essential (e.g. ISO 22301, CBCI, CISSP, ITIL, AWS Solutions Architect/Well-Architected). Interview process The interview process for this role is two stages including a technical competency-based question ...

speak with candidates who have: Good knowledge of standards, regulations and best practice, including SOX, ISO 27001, PCI-DSS, GDPR, NIST, COBIT, TOGAF and ITIL Influence stakeholders, drive governance improvements, communicate with senior leaders Strong IT project coordination/project management experience Broad IT infrastructure knowledge - networks, servers, applications, security ...

network improvement and infrastructure refresh projects. Installing, configuring, and maintaining LAN routers, switches, firewalls, wireless networks, and SD-WAN solutions. Managing network changes through ITIL-aligned change management processes. Producing and maintaining technical documentation. Supporting manufacturing and operational technology environments. Working with ServiceNow, Jira and other project management tools. ...

Analysis and requirements gathering skills Experience delivering systems, applications, data or IAM projects Knowledge of Agile/Scrum delivery methodologies Experience transitioning projects into ITIL service-managed environments Strong supplier and third-party management experience Experience coordinating testing, UAT and implementation Excellent stakeholder management, communication and workshop facilitation skills Experience ...

scale IT estates. * Experience managing cross-functional teams and working with third-party suppliers or MSPs on infrastructure delivery. * Governance and controls - Familiar with ITIL, CAB, and production readiness requirements in enterprise environments. * PRINCE2, PMP, or Agile delivery certifications (e.g. Scrum Master, SAFe) are strongly preferred. For the full role ...

Info Sec team). - Hold at least one security related certifications such as CISSP, CEH, CCNA Security, AZ-500. - Experience of working within an ITIL aligned environment. - Excellent problem-solving ability including leading multi-disciplinary teams to identify, research and coordinate resource to diagnose & troubleshoot complex issues. Cyber Security Specialist ...

with knowledge of technology risk, controls, cyber security, infrastructure, cloud services and enterprise applications. Proven understanding and application of recognised industry frameworks, including COBIT, ITIL and NIST CSF. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer ...

with knowledge of technology risk, controls, cyber security, infrastructure, cloud services and enterprise applications. Proven understanding and application of recognised industry frameworks, including COBIT, ITIL and NIST CSF. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer ...

translate technical topics into business impact. Relevant professional qualification such as CISA, CISM or CRISC. Desirable: Experience in technology risk functions, knowledge of COBIT, ITIL, ISO 27001 or NIST frameworks, exposure to cyber security, resilience, cloud, data, AI and third-party technology assurance, and experience using data analytics ...