426 to 450 of 1,663 ITIL Jobs

global, matrixed organization. + Relevant certifications such as AWS Certified DevOps Engineer, AWS Solutions Architect, Certified Kubernetes Administrator, Terraform Associate, RHCE, PSM, CSM, or ITIL are a plus.## ## Technology Environment* Cloud and Infrastructure: AWS, Azure, EKS, EC2, ALB, S3, RDS/Aurora, EFS, hybrid hosting* Automation and Infrastructure ...

engagement. Contribute to proposals, thought leadership and business development. What We Are Looking For Experience in consulting and/or technology transformation. Knowledge of ITIL service management processes. Experience with AWS, Azure and/or Google Cloud. Understanding of DevOps, CI/CD and Infrastructure as Code. Knowledge of cloud ...

support and administration Familiarity with Windows Server roles such as DFS, DHCP, DNS, Clustering Experience with Veeam backup and replication tools Understanding of ITIL principles and service management Basic Linux knowledge Our non-negotiables Due to the highly secure nature of the projects that you will be involved with ...

implement/design new solutions.Working with 3rd line resources across XITS to resolve or escalate problems.Act as an incident escalation point within in an ITIL Service Desk environment.Develop & document standards for automation, standardisation & optimisation in all service as part of best practice to optimise workflows and cost efficiency.Identify new technologies ...

systems. Education & Certifications Education: Postgraduate or Master’s degree in Computer Science, Information Technology, Engineering, or a related technical/management field. ITSM Frameworks: ITIL Foundation, Practitioner, Expert, or Master certification (Mandatory, with practical deployment experience). Project Management: PRINCE2 Foundation & Practitioner, APM Essentials, or certified Agile framework tracking.. Technical ...

overseas. It would also be advantageous if you have: Experience delivering ServiceNow pre-sales activity as part of broader customer solutions. ITIL Foundation, Intermediate or Expert Certifications. Pre-sales experience beyond ITSM, including capabilities such as ITAM, ITOM, IRM and HRSD as examples. Experience with ServiceNow Customer Workflows and Employee ...

evolving business needs and deliver solutions that support long-term success.Managed Services DeliveryManage reporting-related incidents, service requests, problems, and changes in accordance with ITIL best practices and service level commitments.Support critical reporting cycles, including month-end, quarter-end, year-end, statutory, and regulatory reporting requirements.Maintain comprehensive and high-quality ...

evolving business needs and deliver solutions that support long-term success.Managed Services DeliveryManage reporting-related incidents, service requests, problems, and changes in accordance with ITIL best practices and service level commitments.Support critical reporting cycles, including month-end, quarter-end, year-end, statutory, and regulatory reporting requirements.Maintain comprehensive and high-quality ...

evolving business needs and deliver solutions that support long-term success.Managed Services DeliveryManage reporting-related incidents, service requests, problems, and changes in accordance with ITIL best practices and service level commitments.Support critical reporting cycles, including month-end, quarter-end, year-end, statutory, and regulatory reporting requirements.Maintain comprehensive and high-quality ...

evolving business needs and deliver solutions that support long-term success.Managed Services DeliveryManage reporting-related incidents, service requests, problems, and changes in accordance with ITIL best practices and service level commitments.Support critical reporting cycles, including month-end, quarter-end, year-end, statutory, and regulatory reporting requirements.Maintain comprehensive and high-quality ...

evolving business needs and deliver solutions that support long-term success.Managed Services DeliveryManage reporting-related incidents, service requests, problems, and changes in accordance with ITIL best practices and service level commitments.Support critical reporting cycles, including month-end, quarter-end, year-end, statutory, and regulatory reporting requirements.Maintain comprehensive and high-quality ...

evolving business needs and deliver solutions that support long-term success.Managed Services DeliveryManage reporting-related incidents, service requests, problems, and changes in accordance with ITIL best practices and service level commitments.Support critical reporting cycles, including month-end, quarter-end, year-end, statutory, and regulatory reporting requirements.Maintain comprehensive and high-quality ...

business needs and deliver solutions that support long-term success. Managed Services DeliveryManage reporting-related incidents, service requests, problems, and changes in accordance with ITIL best practices and service level commitments. Support critical reporting cycles, including month-end, quarter-end, year-end, statutory, and regulatory reporting requirements. Maintain comprehensive ...

business needs and deliver solutions that support long-term success. Managed Services DeliveryManage reporting-related incidents, service requests, problems, and changes in accordance with ITIL best practices and service level commitments. Support critical reporting cycles, including month-end, quarter-end, year-end, statutory, and regulatory reporting requirements. Maintain comprehensive ...

Data Historians Telemetry Communications Systems Desirable Experience Experience supporting Critical National Infrastructure (CNI) environments. Knowledge of OT cybersecurity principles and best practices. Familiarity with ITIL service management processes and frameworks. Experience working within highly regulated operational environments. If you receive suspicious outreach claiming to be from us, please contact ...

fast-paced, high-pressure environment while handling multiple simultaneous tasks and priorities.Understanding of cloud-based technologies, microservices architectures, and distributed systems.Familiarity with ITIL processes, particularly Incident Management and Event Management.Previous experience in gaming, sports betting, or digital entertainment industries is preferred.Understanding of technical infrastructure including networking, APIs, databases, and data ...

fast-paced, high-pressure environment while handling multiple simultaneous tasks and priorities. Understanding of cloud-based technologies, microservices architectures, and distributed systems. Familiarity with ITIL processes, particularly Incident Management and Event Management. Previous experience in gaming, sports betting, or digital entertainment industries is preferred. Understanding of technical infrastructure including networking ...

bigger picture. Qualifications: Bachelor's degree preferred but not required. Strong, previous experience in management role overseeing mid-to-large support teams. ITIL or equivalent Customer Support/Service Management certification preferred. Our Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate ...

management skills -People leadership experience -Excellent communication and reporting skills -Active SC clearance -Sole UK nationality Desirable Skills APM PPQ/Registered Project Professional ITIL Agile and/or PRINCE2 Process improvement and change implementation Commercial awareness Experience within highly regulated or secure environments This role would suit experienced Project ...

. Strong knowledge of SQL/Oracle and data analysis. Experience working with senior stakeholders, technical teams, suppliers and service providers. Strong understanding of ITIL, Incident, Problem, Change, Risk and Service Management . Excellent communication, reporting and stakeholder management skills. Clearance & Location Active UK DV clearance is essential. Hybrid working ...

Production of capacity reports, dashboards and risk assessments Experience working across multiple technical and service-management teams Strong stakeholder engagement and risk-management skills ITIL-aligned service-management experience Experience with tools such as ServiceNow, Splunk, Dynatrace, SolarWinds, Datadog, AppDynamics, Grafana, Power BI or Azure Monitor would be advantageous. Previous ...

Production of capacity reports, dashboards and risk assessments Experience working across multiple technical and service-management teams Strong stakeholder engagement and risk-management skills ITIL-aligned service-management experience Experience with tools such as ServiceNow, Splunk, Dynatrace, SolarWinds, Datadog, AppDynamics, Grafana, Power BI or Azure Monitor would be advantageous. Previous ...

consistent communication lines. Track Network availability, utilisation, and performance with optimisation and continuous improvement focus. Drive Network delivery governance, including risk management, full ITIL suite processes, reporting and compliance auditing. Support skill management, financials, and procurement and vendor liaison with support renewals. Provide regular reporting and insights on Network performance ...

expectation to support and mentor others, contributing to the overall capability and resilience of the IT team.From a qualifications and framework perspective, knowledge of ITIL and formal Microsoft or technical certifications would be advantageous, alongside project management experience or qualifications. Exposure to security, audit, and IT service management environments would ...

ability to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress. Role Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution ...