476 to 500 of 661 ITIL Jobs

BDM / Account Manager

Hiring Organisation
Rise Technical Recruitment
Location
Reading, Oxfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 50,000 Annual
Experience in both new business acquisition and account development. Strong commercial awareness with excellent negotiation and relationship skills. Knowledge of ITSM frameworks such as ITIL or SIAM. Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary ...

Application Owner

Hiring Organisation
Allegis Global Solutions
Location
Chiswick, England, United Kingdom
Manage requests for new workflows or change on existing ones, logged and tracked in our Jira workspace/Service Now Manage problems from an ITIL perspective Oversee production incidents Be the main point of contact with the vendor: Provys Technologies Follow-up the budget related to the Provys platform ...

Senior ICT Engineer

Hiring Organisation
Telent Technology Services Ltd
Location
Bootle, Merseyside, North West, United Kingdom
Employment Type
Permanent, Work From Home
resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Ensure changes are fully tested, documented, and include rollback plans Documentation and Knowledge Management Create and maintain technical documentation including system design and diagrams Ensure … Microsoft 365, Intune and Azure. Expertise in Infrastructure Domains, DNS, DHCP and Group Policies. Experience working with VMWare and virtualisation platforms. Familiarity with ITIL practices, SLAs, KPIs and service management. Excellent communication and stakeholder management skills. Participate in a 24x7x365 on call rota. Approx. 1 week in every 5. (subject ...

IT Support Analyst - Wimbledon - £35,000pa

Hiring Organisation
Ashdown Group
Location
Wimbledon, London, England, United Kingdom
Employment Type
Full-Time
Salary
£33,000 - £35,000 per annum
secure IT environment. The role combines user support, basic systems administration, and user lifecycle management, with a strong emphasis on service quality and ITIL-aligned processes. Key responsibilities will include: Providing 1st and 2nd line support for Windows 10/11 users, resolving hardware, software, and access issues Logging, managing … management processes Supporting Remote Desktop Services and general connectivity issues Creating and updating IT documentation and user guides to support self-service Working within ITIL frameworks for incident, request, and change management Supporting compliance with internal policies, audit requirements, and service standards The successful candidate will have at least ...

Incident & Problem Management Analyst

Hiring Organisation
Tata Consultancy Services
Location
Warrington, England, United Kingdom
Responsibility for identifying Process Enhancement opportunities, prepare solution, estimation, get customer sign-off and execution of the projects. Key Skills/Knowledge Must be ITIL certified or demonstrate strong knowledge - Essential. Responsible to meet Process SLAs and KPIs – Essential. Possess excellent soft skills, verbal and written communication skills – Essential. Ability … Experience of working within a busy first level service desk environment in Incident and Problem management role Very good understanding and awareness of the ITIL Incident management process and procedures Sound technical knowledge across the ITSM tools, applications including MS Office, Teams, etc., Decision maker with an operational viewpoint Available ...

Service Desk Analyst

Hiring Organisation
Opus People Solutions
Location
Ipswich, Suffolk, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £31,000 per annum
network access). * Perform routine checks and basic system maintenance tasks. * Assist with cyber security monitoring and remediation tasks. Process & Continuous Improvement * Follow ITIL-aligned processes for Incident, Request, and Problem Management. * Contribute to the creation and maintenance of knowledge base articles. * Identify recurring issues and highlight trends to support … manage workload and prioritise effectively. Desirable * Exposure to Active Directory/Microsoft Entra. * Experience with ticketing tools (Zendesk, ServiceNow, Jira, etc.). * Understanding of ITIL principles and service management processes. * Basic networking knowledge (DNS, DHCP, VPN). * Experience supporting SaaS applications. Behaviours & Attributes * Customer-focused with a proactive ...

Service Desk Manager

Hiring Organisation
100% IT Recruitment Ltd
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
planning, shift patterns, and workload distribution Produce service performance reports for internal stakeholders and clients Support incident, problem, and change management in line with ITIL best practice Assist with onboarding new customers and services into the MSP environment What You’ll Bring Proven experience managing a Service Desk or technical … support team within an MSP Strong understanding of ITIL principles (ITIL Foundation desirable) Excellent leadership, coaching, and team-development skills Ability to remain calm, structured, and solutions-focused under pressure Strong communication and customer-relationship skills Experience with modern ITSM platforms (Halo, ServiceNow, Freshservice, Autotask, etc.) Solid technical grounding across ...

Information Technology Manager

Hiring Organisation
Consulting Point
Location
England, United Kingdom
delivery and design of digital operating model projects. Capability to build trusting relationships with CIOs, CTOs, and their immediate leadership teams. Preferred Qualifications ITIL foundations or higher certification. Demonstrated ability to operate effectively within a matrixed global organisation. Experience in proposition building and client-facing business development. Why Join This ...

Infrastructure Engineer (VMWARE)

Hiring Organisation
Leidos Innovations UK Limited
Location
Huntingdonshire, Cambridgeshire, UK
Employment Type
Full-time
infrastructure engineer to work collaboratively with colleagues and our customer on an exciting and critical system, delivering technical services in a dynamic ITIL environment. Are you ready for your next career challenge? At Leidos, we ... ZIPC1_UKTJ ...

Technology Procurement Manager

Hiring Organisation
Bramwith Consulting
Location
London Area, United Kingdom
landscape (essential), ideally including SaaS, cloud, and AI-enabled digital applications Experience within a complex, global, matrixed technology organisation highly desirable Degree educated; MCIPS, ITIL or Prince2 qualifications advantageous but not essential This is a rare opportunity to join a high-performing procurement function at a pivotal moment ...

Senior Linux System Administrator - HPC

Hiring Organisation
Ascent People Ltd
Location
Oxfordshire, England, United Kingdom
infrastructure solutions, manage lifecycle activities, and provide 3rd line support across HPC and Linux environments. You'll contribute to Cyber Security best practices, follow ITIL Change Management processes, and drive continual service improvement initiatives. We would like you to come with most of the following: Linux systems administration HPC cluster ...

DevSecOps Engineer

Hiring Organisation
Boss Professional Services
Location
High Wycombe, Buckinghamshire, United Kingdom
Employment Type
Permanent
Salary
GBP 62,000 Annual
using automated testing on build pipelines. Design and implement a DR/remote service strategy. Work with the Infrastructure team for the implementation of ITIL concepts and tools. Remain current on broad technology infrastructure changes in the industry and how they may assist with driving down costs or increasing competitive ...

Service Desk Team Lead

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£28,000
innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful ...

Technical Support Specialist - MID07459

Hiring Organisation
Midlothian Council
Location
Dalkeith, Midlothian, UK
experience in Windows desktop technologies (including Apple Macs) and working in an ICT support role. Jobholders must also hold a current driving licence. Desirable ITIL Foundation Qualification Customer care experience CLOSING DATE - Sunday 17th May 2026 INTERVIEW DATE - Week commencing 25th May 2026 Job Advert Position Title: Technical Support Specialist ...

IT Service Manager

Hiring Organisation
DWP Digital
Location
Blackpool, Lancashire, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
love you to join us. What skills, knowledge and experience will you need? Demonstrable Service Management experience, including understanding and exposure to the ITIL Service Management Framework. Ability to build strong relationships across a wide range of stakeholders to achieve successful outcomes. Proven track record of driving process adherence ...

Senior IT Project Manager - Integration

Hiring Organisation
Lewisham and Greenwich NHS Trust
Location
Catford, SE6 4RU, United Kingdom
Salary
£57528.00 to £64750.00
senior management level managing complex and large-scale IT projects in a heath care environment, specifically in the subject matter field. Understanding of ITIL best practice. Proven experience of staff management Experience of Budget management - large scale capital projects NHS Systems knowledge Acute and Community Health Setting Experience Previous interface ...

Data Centre Architect

Hiring Organisation
Infoplus Technologies UK Ltd
Location
City of London, London, United Kingdom
Employment Type
Contract
Contract Rate
From £450 to £500 per day
Operational & Governance Support Act as L2 escalation point for complex DC infrastructure issues. Support change reviews, impact assessments, and risk analysis. Ensure alignment with ITIL processes for Incident, Problem, and Change Management. Support audits and compliance assessments for data centre services. Hybrid & Cloud Alignment Support integration of on prem ...

Head of Managed Services: 24/7 MSP Leader (UK/Remote)

Hiring Organisation
Jobleads-UK
Location
Milton Keynes, England, United Kingdom
ensuring high operational standards and customer satisfaction within a 24/7 service model. Ideal candidates should have a rich background in managed services, ITIL knowledge, and strong leadership skills. This permanent position offers competitive benefits including health insurance, holiday allowances, and clear career progression opportunities. #J-18808-Ljbffr ...

IT Digital Operating Model Managing Consultant

Hiring Organisation
Jobleads-UK
Location
Manchester, England, United Kingdom
Agentic AI, Agile at Scale, DevSecOps delivery, journey‐to‐cloud, edge computing, low code/no‐code solution development, etc. Preferred but optional: ITIL foundations or higher Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. ...

Project Manager

Hiring Organisation
JAM Recruitment Ltd
Location
Lytham St. Annes, Lancashire, North West, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
Up to £71.45 per hour
limited to): Pulling together all aspects of service delivery to achieve targets and KPIs Ensuring that Service Levels are achieved and appropriate Driving ITIL good practice and owning the Service Operations policies & processes Continuous Service Improvement through Problem & CSI processes Quality of data through asset & configuration management Running ...

IBM MQ Administrator - z/OS (Mainframe) Contract

Hiring Organisation
Atrium Workforce Solutions Ltd
Location
Leeds, West Yorkshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£500 - £550 per day
skills within production MQ environments Experience delivering changes independently into production Familiarity with z/OS panels, ISPF and mainframe tooling Experience working within ITIL-controlled environments NICE TO HAVE Experience with MQ monitoring tools on z/OS (e.g. Omegamon) Experience within UK banking or financial services environments Experience ...

Digital Service Asset and Configuration Management Technician

Hiring Organisation
Randstad Digital
Location
Chelmsford, Essex, South East, United Kingdom
Employment Type
Contract
Contract Rate
£14 - £15 per hour + Negotiable
requests. What We Are Looking For Technical Expertise: Proven experience in second-line IT support and hardware troubleshooting. Detail Oriented: A strong understanding of ITIL frameworks, specifically Service Asset and Configuration Management (SACM). Communication Skills: Ability to convey technical information in user-friendly terms to clinical and administrative staff. ...

Operations Engineer

Hiring Organisation
Centific
Location
London Area, United Kingdom
audits for all server, circuits, spares inventory Qualifications 2+ years experience in datacenter or corporate/enterprise IT infrastructure, operating in IT best practices (ITIL), and operating within equipment lifecycle processes. Experience executing detailed MOPs, technical instructions, following documentation. Knowledge of relevant technologies - fiber optics, DWDM/CWDM devices, network ...

SAP Quality Management Professional

Hiring Organisation
BAE Systems
Location
Barrow-In-Furness, Cumbria, North West, United Kingdom
skilled in producing high quality functional specifications within cross-functional teams to build and test developments You will have gained knowledge of key ITIL processes and experience with SAP Fiori applications in Quality Management The SAP ERP CC Team: The team includes SAP functional support and subject matter experts ...

Major Incident Manager - Global SaaS £62k

Hiring Organisation
Principle
Location
City of London, London, United Kingdom
SaaS, cloud, or enterprise tech environments Clear, calm communication in high-pressure scenarios Ability to manage multiple stakeholders during live incidents Nice to have: ITIL exposure, understanding of cloud platforms, or experience with tools like ServiceNow. Interested? Apply now or reach out to Som at Principle HR for a quick ...