101 to 125 of 301 ITSM Jobs in London

mapping. You will work on CI attributes, relationships, remediation, audits, and compliance, collaborating with ITIL teams to maintain accurate CMDB data and support IT service management across applications and infrastructure. #J-18808-Ljbffr ...

involves administering, maintaining and supporting a wide range of technologies. General Internal technical support for Becrypt Including Onsite support on allocated day(s) IT Service Management Tool ticket management Incident Management, Change Management & Request Fulfilment Workload management Support of new technology projects Any other reasonable duties as required ...

accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok. Own IT service management and operations for systems supporting e-money issuance, payment services, safeguarding, customer servicing, finance, and regulatory reporting; Implement and maintain IT governance, risk ...

experience managing Infor ERP/Infor CloudSuite . Strong technical and functional knowledge of Infor administration, configuration and integrations. Experience with ERP governance, IT service management and change/release management. Strong stakeholder and vendor management skills. Experience within a multinational manufacturing environment , ideally aerospace or industrial manufacturing. Strong leadership ...

management, CMDB, Service Requests, SLM & Virtual Agent. Experience with IAM modules specifically Clear Skye identity governance and admin software (mandatory requirement) Experience on non-ITSM modules e.g., ITOM, ITBM, HRSD & CSM. Experience with integrations with Oracle Fusion & Active Directory Familiarity with SQL, HTML and CSS. Excellent verbal and written communication ...

PowerShell scripting skills for troubleshooting, automation, and remediation. Good understanding of Identity & Access Management (IAM) and Privileged Access Management (PAM). Experience working within ITSM, incident management, and change control frameworks. A hands-on CyberArk Engineer who enjoys solving complex technical challenges, supporting business-critical platforms, and working ...

premise infrastructure Strong networking expertise, including firewalls, routing, switching and VPN technologies Experience with automation, scripting and infrastructure-as-code approaches Understanding of IT service management processes, including incident, change and problem management Strong troubleshooting, stakeholder management and vendor management skills A structured, pragmatic approach and the ability to remain ...

experience managing Infor ERP/Infor CloudSuite . Strong technical and functional knowledge of Infor administration, configuration and integrations. Experience with ERP governance, IT service management and change/release management. Strong stakeholder and vendor management skills. Experience within a multinational manufacturing environment , ideally aerospace or industrial manufacturing. Strong leadership ...

Experience with Full Stack Observability using tools such as Grafana Stack, Log Analytics, AppInsights Excellent knowledge of DevOps processes and principles Knowledge of IT Service Management and automation of IT fulfilment processes through Orchestration and ServiceNow Strong communication skills with the ability to proactively engage with a wide range ...

full disability confidence statement. Evidence of a recent ICT services background and a sound knowledge of telecommunications services. A broad understanding of the IT Service Management Methodology (ITIL). The ability to set and meet work priorities to achieve outcomes within timeframes and budgets. Effective written, oral, presentation and interpersonal ...

Migration (Azure, AWS, GCP) Enterprise Architecture Legacy Transformation Mainframe Modernisation API and Integration Architecture Microservices and Cloud-Native Design DevSecOps Application Portfolio Management IT Service Management Technology Strategy Data Migration and Integration Personal Attributes Commercially minded and outcome-focused. Comfortable operating in ambiguous and complex environments. Credible with both executive ...

Migration (Azure, AWS, GCP) Enterprise Architecture Legacy Transformation Mainframe Modernisation API and Integration Architecture Microservices and Cloud-Native Design DevSecOps Application Portfolio Management IT Service Management Technology Strategy Data Migration and Integration Personal Attributes Commercially minded and outcome-focused. Comfortable operating in ambiguous and complex environments. Credible with both executive ...

Migration (Azure, AWS, GCP) Enterprise Architecture Legacy Transformation Mainframe Modernisation API and Integration Architecture Microservices and Cloud-Native Design DevSecOps Application Portfolio Management IT Service Management Technology Strategy Data Migration and Integration Personal Attributes Commercially minded and outcome-focused. Comfortable operating in ambiguous and complex environments. Credible with both executive ...

development using jQuery and SQL Server Good experience with .NET 10 Strong knowledge of C#, HTML, CSS, JavaScript Expert in ServiceNow usage or other ITSM tools Experience troubleshooting web applications in production. Understanding of MVC architecture, session management, authentication, and authorization. Expertise in SQL and relational databases. Experience with debugging ...

monitoring across SaaS and Self-Hosted environments. Maintain deep knowledge of SolarWinds Observability capabilities, competitive positioning and market trends. Support the broader SolarWinds portfolio (ITSM, Database, Security) as required, ensuring the team can position cross-portfolio value. Cross-Functional Collaboration Act as the voice of the SE team with Sales ...

maintaining a proactive, can‐do attitude. Desirable Qualifications Enterprise Software Implementation: Previous experience managing large-scale implementations of enterprise class Customer Service software or ITSM platforms. Advanced Analytics & Business Intelligence: Experience utilizing advanced diagnostic analytics systems for root‐cause and trend analysis. Modern Frontend Frameworks: Familiarity with modern JavaScript frameworks ...

Windows/Linux), security, networking Background in scripting or software development (PowerShell, Python, Go) Experience with containers and orchestration (Docker, Kubernetes, AKS) Familiarity with ITSM practices and platforms such as ServiceNow Experience operating in ISO 27001 or similar regulated environments Business & Interpersonal Skills Experience contributing to incident response, root‐cause ...

processes Strong understanding of automation and orchestration across enterprise infrastructure Exposure to server, OS, network, container and database environments Good knowledge of ServiceNow and ITSM processes Experience delivering operational transformation or significant process improvement Strong stakeholder management and communication skills Experience working in complex enterprise environments Experience of reducing large ...

Success Planning frameworks; experience using Gainsight, Salesforce, Tableau, or similar tools. Excellent problem-solving, communication, and stakeholder management skills. Experience with Atlassian-powered solutions, ITSM certification, experience with MEDDPICC or similar deal qualification frameworks. #LI-GL1 #LI-remote #J-18808-Ljbffr ...

driven insights Hands‐on experience with automation, Infrastructure as Code (Terraform or CloudFormation), and CI/CD practices Deep understanding of incident management processes, ITSM standards, and ITIL principles Knowledge of resilience design patterns, high availability, and fault‐tolerant architectures Familiarity with AI/ML‐driven approaches for operational efficiency ...

Proven experience as a ServiceNow Solution Architect, Technical Architect or Senior Developer on large, complex implementations Strong knowledge of core ServiceNow modules, such as ITSM, ITOM, CMDB/CSDM, and ideally SecOps. Experience designing integrations using REST/SOAP APIs, MID Servers and IntegrationHub A solid understanding of platform governance ...

service operations Any other duties as and when required commensurate with organisationalposition Essential Requirements Working knowledge of ITIL and experience within an IT Service Management environment Experience of actively managing the customer experience from a Service Desk perspective Experience of working in agile Delivery Manager capacity - guiding Dev teams … together with a proactive approach to problem solving. Ability to work independently. Excellent knowledge of Windows applications and the MS O365 Suite Knowledge of ITSM tools (ServiceNow, Hornbill,FreshService, Zendesk, etc.) Strong communication and active listening skills Desirable Requirements ITIL V3/V4 foundation certification (Intermediate or higher desirable) Knowledge ...

service operations Any other duties as and when required commensurate with organisationalposition Essential Requirements Working knowledge of ITIL and experience within an IT Service Management environment Experience of actively managing the customer experience from a Service Desk perspective Experience of working in agile Delivery Manager capacity - guiding Dev teams … together with a proactive approach to problem solving. Ability to work independently. Excellent knowledge of Windows applications and the MS O365 Suite Knowledge of ITSM tools (ServiceNow, Hornbill,FreshService, Zendesk, etc.) Strong communication and active listening skills Desirable Requirements ITIL V3/V4 foundation certification (Intermediate or higher desirable) Knowledge ...

The Financial Ombudsman Service in London is seeking a Configuration and Catalogue Analyst to maintain the CMDB and Service Catalogue, working in a hybrid setup with four in-office days per fortnight. The role supports ...

Software Asset Management Lead/IT Asset Manager An excellent opportunity to join a busy IT Service Management practice, helping to strengthen software and IT asset governance, compliance, optimisation and value in a complex technology environment. If youve also worked in the following roles, wed also like to hear from ...