26 to 50 of 111 ITSM Jobs in London

Skills Experience with Microsoft Entra ID/cloud synchronisation. Exposure to PAM/PIM/identity governance tools. Experience with Jira, Azure DevOps, and ITSM tools. Strong communication and stakeholder management skills. Salary £550 per day #J-18808-Ljbffr ...

engagements focused on reliability, resilience, and modern cloud operations. Key responsibilities include: Define and embed SRE engagement models aligned to modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning ...

services remain resilient, customer-focused and fit for the future. About You You'll be an accomplished IT leader with significant experience in IT Service Management within a regulated environment. You'll bring Strong experience of SIAM and multi-supplier environments Expertise in IT governance, risk and operational controls Experience ...

such as Security, IT Operations, transaction monitoring). · Be able to evidence experience with integrating Splunk with data sources and other monitoring, automation and ITSM tools. · Have strong data analysis skills, correlating data from multiple data sources. · Be capable of articulating sophisticated designs, code and applications for large scale projects ...

such as Security, IT Operations, transaction monitoring). Be able to evidence experience with integrating Splunk with data sources and other monitoring, automation and ITSM tools. Have strong data analysis skills, correlating data from multiple data sources. Be capable of articulating sophisticated designs, code and applications for large scale projects ...

Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive- level relationship management Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations) Experience exceeding sales targets Experience leading a virtual or matrixed ...

ServiceNow implementations, ideally with strong exposure to TPSM (Technology Provider Service Management), CSM (Customer Service Management) modules, or platform migrations andService Management transformation experience ( ITSM , Service Delivery, Service Operations). Operating-Model Change : Practical, credible experience designing and executing operating-model changes to ensure true service adoption and readiness. Scale ...

improve vulnerability management processes Enhance asset discovery and scanning coverage across on-prem and cloud environments Integrate Qualys with enterprise tools such as ITSM and CMDB platforms Automate workflows using APIs and scripting Produce reporting and dashboards for technical and business stakeholders Support remediation programmes and provide best practice guidance ...

improve vulnerability management processes Enhance asset discovery and scanning coverage across on-prem and cloud environments Integrate Qualys with enterprise tools such as ITSM and CMDB platforms Automate workflows using APIs and scripting Produce reporting and dashboards for technical and business stakeholders Support remediation programmes and provide best practice guidance ...

Analysis tooling and fix delivery integrated with engineering release management. Observability platforms - Nexthink, Microsoft 365 admin telemetry, monitoring stacks. Escalation management aligned to enterprise ITSM standards. Desirable Banking or finance sector experience. Experience delivering complex, global End User transformation in a regulated industry. Networking People (UK) is acting ...

public sector for a 12-month contract. The role requires expertise in ServiceNow development, JavaScript, API integration, and related technologies like Jira, Azure, ITSM, and ITOM. The position offers a competitive pay of up to £700 per day, with hybrid work arrangements available. Ideal candidates will have a strong track ...

Conditional Access, endpoint protection, phishing prevention, and identity management. Familiarity with Azure, AWS, virtual desktop infrastructure (VDI), and SaaS application administration. Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar systems. Knowledge of ITIL service management principles. Strong written and verbal communication skills with the ability … fast-paced MSP environment. Nice-to-Have Qualifications Experience supporting Microsoft 365, Entra ID, Intune, Azure, AWS, or similar cloud platforms. Experience with ITSM/ticketing systems such as ConnectWise, HaloPSA, Autotask, or ServiceNow. Knowledge of cybersecurity fundamentals including MFA, endpoint security, phishing awareness, and identity management. ITIL Foundation, Microsoft ...

science, IT, networks, and cyber. Establish and manage the Service Management Centre, ensuring KPIs and SLAs are met. Implement robust processes and tools for ITSM, ITIL, and cyber security. Play a key role in risk management and technical design forums. About You To be successful in this role, you will ...

greenfield department. A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good ...

Ability to engage effectively with stakeholders at all levels of an organisation. Desirable ISO 9001 Lead Auditor or Internal Auditor qualification. Knowledge of IT Service Management frameworks such as ITIL. Experience supporting infrastructure, transport, mobility, smart city, telecommunications, or public sector programmes. Familiarity with supplier quality management and contract performance ...

moving towards AI-enabled operations, ensuring AI governance aligns with enterprise-wide controls and risk frameworks Analyse current IT organisational design, operating models, and ITSM processes to identify improvement opportunities Develop practical, execution-ready transformation roadmaps Contribute to and lead the development of consulting offerings and thought leadership Govern … traditional SDLC delivery models Lead senior client conversations and articulate the value of IT and Digital Operations to the business Experience working with ITSM tools and platforms (e.g. ServiceNow) and advising on tool selection Requirements Bachelor’s degree from an accredited university ITSM certification (e.g. ITIL) or equivalent practical experience ...

fully operational, and address any issues directly, or by liaising with a third-party support partner. Log, track and manage issues within our IT service management platform. AV Technician Key Requirements: Customer focused, with excellent communication skills. Demonstrable knowledge of AV disciplines (audio, projection, video, IT, lighting). Previous experience ...

years+ experience from an in-house professional services environment such as financial services, legal, consultancy or similar · Strong exposure to Microsoft technologies and ITSM frameworks · Experience within a 300–500 employee environment · Ideally of degree calibre with relevant formal IT qualifications, such as ITIL or similar · Willing to be part ...

senior technology leadership and sector ownershipWork within Capgemini’s strong ServiceNow ecosystem and partnershipsYOUR PROFILEEssential experience & certificationsServiceNow certifications at minimum; Certified System Administrator, CIS ITSM, CIS HRSD, CTA/CMA (beneficial)Proven experience working on:o At least one large global/international ServiceNow implementation, ORo Multiple ...

environment. You'll have: Experience owning or managing a ServiceNow platform and product roadmap. Strong stakeholder management and communication skills. Experience working with ServiceNow ITSM , with exposure to additional ServiceNow modules. Experience of HRSD would be advantageous but is not essential. A collaborative approach and the ability to translate business ...

Proven experience supporting and configuring Totalmobile Connect . Experience with NEC Housing is highly desirable. Strong SQL and application support experience. Knowledge of IT service management processes and application lifecycle support. Excellent stakeholder management and communication skills. Experience working within Local Government, Housing or Asset Management environments is advantageous. What ...

Proven experience supporting and configuring Totalmobile Connect . Experience with NEC Housing is highly desirable. Strong SQL and application support experience. Knowledge of IT service management processes and application lifecycle support. Excellent stakeholder management and communication skills. Experience working within Local Government, Housing or Asset Management environments is advantageous. What ...

Define and execute the regional technology alliances strategy and GTM, including identifying priority categories and strategic technology alliance partners (e.g. security tools, identity providers, ITSM, DevOps, data platforms, Wiz, CrowdStrike, Zscaler, Cyera). Build, scale, and manage strategic partnerships that include co‐development, technical integrations, joint marketing, and co‐sell ...

Define and execute the regional technology alliances strategy and GTM, including identifying priority categories and strategic technology alliance partners (e.g. security tools, identity providers, ITSM, DevOps, data platforms, Wiz, CrowdStrike, Zscaler, Cyera). Build, scale, and manage strategic partnerships that include co-development, technical integrations, joint marketing, and co-sell ...

integrations. Collaborate with stakeholders and technical teams to translate business requirements into scalable technical designs. Oversee the configuration and customisation of ServiceNow modules, including ITSM, ITOM and HRSD. Ensure architectural consistency and best practice across ServiceNow platforms. Provide technical leadership and mentoring to development teams. Keep abreast of ServiceNow releases ...