26 to 48 of 48 ITSM Jobs in the Thames Valley

third-party suppliers. Have substantial Project delivery experience. Experience using process skills such as EVM, CPA & Risk/Opportunity management. Knowledge of IT Service Management frameworks. PMP or equivalent project management qualification. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited ...

sales cycles Strong commercial acumen with a focus on margin and profitability Desirable Experience working with hospitality or high-end service sectors Familiarity with ITSM/PSA tools (e.g. Autotask) and sales processes Experience in scaling a business from £5M-£10M+ Personal Attributes Commercially astute and results-driven Strategic thinker ...

troubleshooting skills and attention to detail Nice to have NetSuite certifications (Administrator, SuiteCloud Developer, etc.) Experience with SuiteFlow, SuiteAnalytics or advanced reporting Exposure to ITSM processes and change management Experience working in a regulated or scaling organisation ...

general warehouse activity and a high-volume device refresh programme alongside day-to-day BAU operations. Key Responsibilities: Manage service tickets within customer-supplied ITSM, adhering to SLAs throughout Update customer and internal systems manually to ensure both platforms remain aligned at all times Process joiner, leaver, and break ...

team environment. Strong interpersonal and communication skills Strongly Desirable Experience in Critical National Infrastructure or highly regulated environments. Familiarity with ServiceNow or equivalent ITSM integration Cisco certifications (e.g. CCNP/CCIE Enterprise) Desirable. ...

BDM - IT Services Location: Reading, Berkshire (Office-based) Type: Permanent Salary: £26,000 £32,000 basic OTE: +£6,000 Year 1 - Uncapped Start Date: ASAP An exciting opportunity has arisen with a growing, global ...

BDM - IT Services Location: Reading, Berkshire (Office-based) Type: Permanent Salary: £26,000 £32,000 basic OTE: +£6,000 Year 1 - Uncapped Start Date: ASAP An exciting opportunity has arisen with a growing, global ...

logo acquisition Take full ownership of the end-to-endsalescycle : prospecting, qualification, value-driven solution positioning, proposal creation, negotiation, and deal closure Position ServiceNowofferings (ITSM, ITOM, ITAM, CSM/CRM, IRM, AI-driven solutions) as business outcomes , not just technology Define and execute a territory and account growth strategy aligned ...

BDM - IT Services Location: Reading, Berkshire (Office-based) Type: Permanent Salary: £26,000 £32,000 basic OTE: +£6,000 Year 1 - Uncapped Start Date: ASAP An exciting opportunity has arisen with a growing, global ...

activities and documentation updates Assist with onboarding administration for new Managed Services clients What We’re Looking For Essential Experience Experience within an IT service management, service desk, or service support environment Experience producing reports and maintaining data registers with high accuracy Exposure to managed services or client-facing IT … particularly Excel Ability to manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management or technology lifecycle processes Experience supporting service review meetings or governance activities Interest in progressing ...

Capability to design, develop, and configure ServiceNow applications, workflows, forms, UI policies, client scripts, and business rules. • Ability to customise existing modules such as ITSM, ITOM, ITBM, HRSD, CSM. • Experience of building custom applications using ServiceNow Studio, Flow Designer, and App Engine. • Ability Develop and maintain client-side (JavaScript, GlideForm … Security Clearance or have the ability to undergo security clearance. ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source ...

hands-on QA role focused on delivering high quality testing across in-house developments and third-party platforms, with a strong emphasis on ServiceNow ITSM and CSM. Key Responsibilities Create, review and execute test plans, test scripts and test cases Perform functional, regression, manual and automation testing Test across ServiceNow … ITSM and CSM modules Work closely with developers, business analysts, product owners and Scrum teams Review user stories and technical specifications to define test coverage Log, track and manage defects through to resolution Ensure changes meet business requirements prior to release Support continuous improvement across the ServiceNow testing function ...

designing, architecting, and delivering robust ServiceNow solutions across key projects and programmes. Define ServiceNow architecture, design standards, and best practices Lead solution design across ITSM, ITOM, HRSD, CSM, and related modules Translate business requirements into scalable, secure technical solutions Oversee implementation, configuration, and integration activities Ensure adherence to ServiceNow platform … sales engagements, including solution demonstrations and proposals Ensure compliance with organisational and industry standards Required Skills Strong expertise in ServiceNow platform architecture Experience across ITSM, ITOM, CMDB, and Flow Designer Proficiency in JavaScript and REST/SOAP API integrations Understanding of cloud and enterprise architecture principles Experience working in Agile ...

ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Salary … + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market ...

with a strong track record in IT Service Management (ITSM) solution sales. This is a great opportunity to join a global leader in IT Service Management and play a key role in expanding presence across the ITSM landscape. You will be responsible for winning new clients, developing a strong personal … progress reports and ensure CRM data is accurate The successful Internal Sales Executive will have the following related skills/experience: Proven experience of ITSM solution sales Minimum of 3 years B2B sales experience Success in new business acquisition and account development Excellent commercial and relationship management skills ...

with a strong track record in IT Service Management (ITSM) solution sales. This is a great opportunity to join a global leader in IT Service Management and play a key role in expanding presence across the ITSM landscape. You will be responsible for winning new clients, developing a strong personal ...

business development roles.* Ability to create technical assets such as PoVs, accelerators, and migration playbooks.* Excellent communication, presentation, and client engagement skills.* Experience with ITSM platforms including Freshworks, BMC Helix, and Cherwell.* Ability to articulate business value and ROI of ESM solutions to both technical and non-technical stakeholders.* Experience … customer retention rates.* Client satisfaction scores related to pre-sales engagements.Preferred Qualifications* Essential:* ServiceNow certifications - CSA, CIS, and CTA.* Desirable:* ServiceNow CMA.* BMC Helix ITSM Implementation Specialist.* BMC Certified Expert/Architect.* Experience with other ITSM platforms (BMC, Freshworks, Cherwell, EasyVista).* Minimum 8 Years Prior experience in consulting ...

ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Salary … + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expa... LFWQ1 ...

Sales Executive (IT Service Management) Reading - 5 days on-site Salary: 40,000 - 50,000 (OTE 80,000 - 100,000) + Holiday + Pension Are you an experienced ITSM sales professional looking to join a global market leader where you can drive new business, grow key accounts and play … pivotal role in expanding a high-performing IT Service Management portfolio? This is a permanent opportunity for a Sales Executive to join an established and growing organisation at the forefront of IT Service Management solutions. The role offers a balanced focus between new business development and account management, giving ...

Role: SAP/ITSM Implementation Specialist Rate: £600 - £675 inside IR35 Location: Remote with limited travel to Reading Duration: 4 months Clearance: SC We are seeking an experienced SAP/ITSM Implementation Specialist to support the development and delivery of key business systems within a high-profile programme. Key Responsibilities … Support the creation of key procurement documentation, including technical specifications and Statements of Work (SOW). Essential Skills & Experience: Proven experience in SAP and ITSM implementation. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built ...

Role: SAP/ITSM Implementation Specialist Rate: £600 - £675 inside IR35 Location: Remote with limited travel to Reading Duration: 4 months Clearance: SC We are seeking an experienced SAP/ITSM Implementation Specialist to support the development and delivery of key business systems within a high-profile programme. Key Responsibilities ...

A Managed Services provider is seeking a skilled Service Delivery Engineer to ensure service performance and reliability in customer environments. The role requires deep technical knowledge and the ability to manage complex incidents while collaborating ...

looking for a Senior Product Leader based in Reading, England. This role involves setting the product direction and managing core IT service management platforms. You will lead product delivery, ensure platforms meet user needs, and build relationships with stakeholders. Ideal candidates have a strong background in product leadership and governance. ...