901 to 925 of 978 ITSM Jobs in the UK

needs, identifying opportunities for improvement and translating requirements into actionable recommendations. Designing and implementing technology operating models, capability frameworks and organisational structures. Supporting IT service management improvements, including ITIL-based approaches and service delivery transformation. Helping organisations transition towards product-based operating models, DevOps and value-stream-led ways … IT transformation. An understanding of technology organisational structures, capability models and operating model design. Experience in one or more of the following: IT service management, ITIL, transformation design and implementation, product-based ways of working or value stream mapping. Strong analytical and problem-solving skills, with the ability to assess ...

Advert Job Title: System Administrator (Endpoint Support) Location: London- Hybrid 3 days on site a week Contract Type: 6-Month Contract About the Role: We are seeking a skilled and proactive Software Distribution & Endpoint Support ...

ROLE TITLE: Technical Support Professional LOCATION: Bristol, BS34 8JH - On-site CLEARANCE: UK nationals only with a minimum of five years' UK residency START DATE: 26 October 2026 We are actively looking to secure a ...

Help shape the scientific software that powers bioinformatics research worldwide. At EMBL-EBI, our bioinformatics services help researchers access and work with biological data at scale. As our Bioinformatics Software Engineer & Scientific Lead, you’ll ...

ITSM Project Manager (Servicenow) - £70K - 12 months FTC - Cambridgeshire ServiceNow ITSM Project Manager Location: Cambridgeshire/Hybrid Type: 12 months FTC - circa £70,000 Exalto Consulting is supporting a global manufacturing organisation in the search for an experienced ServiceNow ITSM Project Manager to lead the delivery of strategic service management … operational efficiency and service excellence. What We're Looking For Proven experience delivering ServiceNow ITSM projects as a Project Manager. Strong understanding of IT Service Management principles and best practices. Experience working within global manufacturing environments . Ability to manage complex stakeholder groups across different functions and geographies. Strong planning ...

seeking an IT Service Management Specialist to join a high-performing global team delivering the Technology Support service portfolio within bp EV. The role supports design, deployment and operation of ITSM capabilities and service offerings across cross-functional teams. You will drive incident resolution, craft service design artefacts and maintain ...

Version 1 is seeking an experienced ITSM Manager to supervise the ASPIRE Global Service Centre’s service delivery, governance, and continual improvement across incident, problem, change, and knowledge management. You will drive ITIL-aligned practices, mentor service desk teams, and collaborate with multi‐vendor IT estates to maintain high service ...

Telefónica Tech UK&I seeks a Senior Executive: Head of Service Management to lead and govern all ITSM functions within Shared Managed Services. You will guide Service Desk, Major Incident, Problem, and Change Management, driving governance, performance and continual improvement for customers and stakeholders. Reporting to the Director of Managed ...

Management leaders. Strong commercial acumen with a consultative sales approach. Desired Experience Experience selling one or more of the following solutions: IT Service Management (ITSM) IT Operations Management (ITOM) Service Operations (ServiceOps) AIOps Monitoring & Observability Cloud solutions SaaS platforms IT automation and digital operations Enterprise software or technology consulting services ...

IT Asset & Configuration Manager to lead SACM policy development, ensure CMDB accuracy, and drive governance across IT assets. The role emphasizes collaboration with IT service management and stakeholders to optimize asset lifecycle value. The ideal candidate has 2+ years in IT Asset Management, experience with ITSM tools (ServiceNow, ManageEngine, Remedy ...

including Finance, Broadcast Media, Telecommunications and more. Opticore IT are currently searching for a System Administrator who has experience working with CMDB administration and ITSM to come and join the team for a 3 month contract inside IR35 with scope to extend. This opportunity will require three days on site … escalation contacts Track remediation of missing or inaccurate records using ServiceNow reporting. What you'llbring: Experience in CMDB/ServiceNow Administration Experience in IT service Management environment Experience supporting large-scale data quality & governance Reporting & Excel proficiency Proven ability to gather and validate information from multiple technical and non-technical ...

anywhere, including the UK, with virtual onboarding and interviews. We seek a Sr. Partner Solutions Architect to grow our service management partner ecosystem, enable ITSM/ESM practices, and drive Jira Service Management adoption across partners in a global context. The role combines pre-sales, delivery, and thought leadership, requiring ...

governance processes to drive consistency, scalability, and compliance across IT. Architect enterprise automation solutions across infrastructure, cloud, network, cybersecurity, identity, end-user computing, IT service management, and operations. Develop reference architectures, design standards, integration patterns, and implementation guidance that enable IT teams to deliver secure and scalable automation solutions. Evaluate … enterprise architecture and solution architecture capabilities. Strong understanding of IT infrastructure, cloud services, networks, cybersecurity, identity and access management, end-user computing, and IT service management practices. Knowledge of automation platforms, scripting technologies, cloud-native automation capabilities, orchestration frameworks, CI/CD concepts, and infrastructure-as-code approaches. Strong stakeholder ...

action tracking for governance forums. - Align enterprise SACM processes with OpNET requirements using BMC Remedy. - Maintain CI relationships across live services and associated ITSM processes. Service Asset & Configuration Manager Skills and Experience - Strong Service Asset and Configuration Management (SACM) experience. - Proven experience implementing and improving SACM processes, procedures and governance. … System (CMS) administration experience. - Experience managing Configuration Items, CI relationships and configuration baselines. - Strong knowledge of BMC Remedy and its use within SACM and ITSM processes. - Experience supporting Change, Release and Incident Management through CMDB integration. - Experience conducting configuration baseline comparisons and change validation. - Strong configuration data quality, assurance ...

Senior IT Systems Administrator (Linux & HPC)KBR is a global provider of differentiated, professional services and technologies delivered across a wide government, defense and industrial base. Drawing from its rich 100-year history and culture ...

relationships and data-quality requirements. Establish relationships between business services, applications, infrastructure, OT systems, information assets and accountable owners. Coordinate integration with asset-discovery, ITSM, vulnerability management, SIEM, network management, cloud and other enterprise platforms. Oversee asset discovery and reconciliation across corporate, operational and field environments. Develop safe and proportionate … capability is successfully transitioned into business-as-usual operations. Essential Experience The successful candidate will have: Significant experience delivering cyber security, CMDB, asset management, ITSM or information governance projects . Demonstrable experience working across both OT and IT environments . Experience within energy, utilities, electricity distribution or another critical-infrastructure ...

experience delivering HaloITSM implementations. Experience delivering HaloITSM onboarding, migration and service transition projects. Strong experience gathering requirements and defining project scope. Strong understanding of ITSM principles and service management best practice. Previous experience as a Senior HaloITSM Engineer, Consultant or similar. Willingness to train and mentor team members. HaloITSM certifications … relevant qualifications are desirable. Key Skills HaloITSM | Halo Implementations | ServiceNow | ITSM | Service Management | Workshops | Training | Demos | Requirements Gathering | Service Transition | Migrations | Workspace Configuration | Workflow Design | Stakeholder Management Logistics Outside IR35 Hybrid: 1 day per week onsite, Reading Start Date: ASAP ...

experience delivering HaloITSM implementations. Experience delivering HaloITSM onboarding, migration and service transition projects. Strong experience gathering requirements and defining project scope. Strong understanding of ITSM principles and service management best practice. Previous experience as a Senior HaloITSM Engineer, Consultant or similar. Willingness to train and mentor team members. HaloITSM certifications … relevant qualifications are desirable. Key Skills HaloITSM | Halo Implementations | ServiceNow | ITSM | Service Management | Workshops | Training | Demos | Requirements Gathering | Service Transition | Migrations | Workspace Configuration | Workflow Design | Stakeholder Management Logistics Outside IR35 Hybrid: 1 day per week onsite, Reading Start Date: ASAP ...

technical issues, maintaining databases, and overseeing cloud and server environments. Responsibilities Provide comprehensive IT support by addressing networking and hardware issues effectively. Administer IT service management processes to maintain optimal performance. Troubleshoot and resolve SQL and database-related problems. Oversee cloud and server environments, ensuring their stability and security. Collaborate … support activities. Requirements: Minimum of 5 years of experience in IT support roles. Proficiency in networking and IT hardware support. Strong understanding of IT Service Management principles. Experience with SQL and database management. Familiarity with cloud computing and server management. Excellent problem-solving and communication skills. #J-18808-Ljbffr ...

issues, maintaining databases, and managing cloud and server environments. Responsibilities Provide comprehensive IT support, addressing networking and hardware issues efficiently. Manage and maintain IT service management processes to ensure optimal performance. Troubleshoot and resolve SQL and database-related problems. Oversee cloud and server environments, ensuring their stability and security. Collaborate … Requirements Requirements: A minimum of 5 years of experience in IT support roles. Proficiency in networking and IT hardware support. Strong knowledge of IT Service Management principles. Experience with SQL and database management. Familiarity with cloud computing and server management. Excellent problem-solving and communication skills. #J-18808-Ljbffr ...

teams via secure sessions and live troubleshooting. • Conduct post-resolution validation: ping tests, trace routes, throughput checks, firewall/VLAN verification.**Documentation & Reporting**• Update ITSM tickets with actions taken, replaced components, and client sign-off. • Record spare parts usage in ITSM asset inventory. • Update network diagrams and CMDB after changes. ...

enhancement of the ServiceNow platform, delivering scalable solutions that support business operations and strategic initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design … third-party APIs. Experience managing update sets and supporting instance migrations. Ability to translate business requirements into technical solutions. Understanding of ITIL and ITSM principles. ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience with ITOM ...

knowledge and learnings with their teammates. Requirements 5+ years experience in post‐sales, technical architecture, consulting, or professional services roles Knowledge of monitoring, observability, ITSM, and incident response platforms Strong architecture, whiteboarding, and technical documentation skills across multi‐platform environments Comfortable using AI‐assisted tooling in your own delivery work … complete customer projects. Travel to customers 10 - 20% of the time Nice To Have Fluent German or French speaker Hands‐on experience with ITSM tools About Us BigPanda delivers agentic automation for IT operations. We enable enterprise IT to keep its digital world running by transforming manual and reactive human ...

issues Monitor project progress, risks, and deliverables, ensuring appropriate governance and documentation is maintained Drive continuous improvements across application delivery, support processes, and IT service management practices Skills & Experience Required Previous experience delivering SAP projects within a Project Lead, Technical Project Manager, or similar role Strong understanding of SAP, including … technical and non-technical audiences Experience working with structured project delivery methodologies such as PRINCE2 would be beneficial Understanding of ITIL principles and IT service management processes is advantageous Excellent organisational skills, attention to detail, and a proactive approach to problem solving What's On Offer Permanent position with ...

issues Monitor project progress, risks, and deliverables, ensuring appropriate governance and documentation is maintained Drive continuous improvements across application delivery, support processes, and IT service management practices Skills & Experience Required Previous experience delivering SAP projects within a Project Lead, Technical Project Manager, or similar role Strong understanding of SAP, including … technical and non-technical audiences Experience working with structured project delivery methodologies such as PRINCE2 would be beneficial Understanding of ITIL principles and IT service management processes is advantageous Excellent organisational skills, attention to detail, and a proactive approach to problem solving What’s On Offer Permanent position with ...