951 to 975 of 978 ITSM Jobs in the UK

ITSM Engineer — Freshservice & Automation

Location
Greater London, England, United Kingdom
Xcede is recruiting an ITSM Engineer to join a leading UK media and entertainment organisation on a 3-month hybrid contract across London, Leeds or Manchester. You will own the administration, optimisation and continuous improvement of a Freshservice ITSM/ESM environment. Working closely with the ITSM Product Manager ...

Senior IT Project Manager ITIL ITSM COBIT

Hiring Organisation
Contracts IT Recruitment Consulting Ltd
Location
United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
Senior IT Project Manager ITIL ITSM COBIT Location : Belgium, Namur - at least 3 days on-site per week (more if necessary), with possible travel in Wallonia Duration : 12-month Full time assignment Language : French required BELGIUM EU NATIONALS ONLY *Urgent 12 Month Contract - Role hiring now!* This is a *Belgium … hands-on involvement in key phases. What We're Looking For 7-9 years of experience in project management Solid knowledge of ITIL, ITSM, and COBIT (certification is a strong plus) Drive and ownership: you'll be responsible for identifying and resolving issues within the client's organisation - we value ...

ITSM Solutions Architect & Consultant

Location
Bracknell, England, United Kingdom
Consult is seeking an ITSM Consultant to join a rapidly expanding, globally recognized IT service management provider at the forefront of AI in the space. The role focuses on HaloITSM design, configuration and deployment across high-profile clients, guiding projects through discovery, design, testing and delivery. You will combine hands … HaloITSM capability with solid ITSM knowledge, translating business requirements into scalable HaloITSM solutions while advising stakeholders and #J-18808-Ljbffr ...

IT Support Analyst - Contract, Hands-On Tech & ITSM

Location
Devon and Torbay, England, United Kingdom
IT support to end users across hardware, OS and productivity software. The role covers deployment, configuration, maintenance and site-based IT system support, following ITSM processes to meet SLAs. The ideal candidate has experience in IT support or service desk environments, strong hardware deployment knowledge, and a focus on security ...

Product Service Lead: ITIL & Service Excellence

Location
Wembley, England, United Kingdom
Football Association (FA) is seeking a Service Product Lead to drive IT service management across product teams. You will align ITIL processes with business needs, govern core ITSM activities, and build strong relationships across technical and business units. The role involves coordinating offshore support, delivering governance, and ensuring high-quality ...

ITSM Incident, Problem & Change Lead

Location
York and North Yorkshire, England, United Kingdom
OneAdvanced in the United Kingdom is seeking an IT Service Management professional to own Incident, Problem and Change processes for our customers. You will coordinate resources, drive root-cause analysis and ensure timely resolution while maintaining customer satisfaction. You will chair CAB, report KPIs, manage major incidents … push for continual process improvements. Applicants should have ITIL Foundation certification and proven experience in an ITSM environment. #J-18808-Ljbffr ...

Remote ITSM Operations Lead - ITIL & Incident Expert

Location
Corby, England, United Kingdom
Group is seeking an ITSM Operations Lead to coordinate ITIL-aligned service operations and ensure high-quality support for business-critical systems. The role covers incident, problem, change and request management, with governance, reporting and continuous improvement across global operations. You will lead Major Incident and P3 handling, mentor teams ...

Senior Remote ITSM Partner Solutions Architect

Location
Greater London, England, United Kingdom
Atlassian is seeking a Senior Partner Solutions Architect to grow our ITSM/ESM channel partner ecosystem. You will work across pre-sales, consulting, delivery, and post-sales to architect solutions from reference architectures to complete deployments. You will collaborate with Partner & Alliance teams, Channel managers, Marketing, Sales, and Product ...

Halo ITSM Lead Developer — AI & Automation

Location
Devizes, England, United Kingdom
Wiltshire Police is seeking a Lead Developer to shape the future of digital service delivery across the Halo ITSM platform. You will provide technical leadership for low-code service management solutions, automations, integrations and AI-enabled capabilities that improve user experience, operational effectiveness and service performance. Working with multidisciplinary DDaT ...

Head of AI for IT

Location
Cambridge, England, United Kingdom
Native IT Practices Embed AI into the project lifecycle, software development lifecycle, testing, quality, compliance, cloud migration and operations. Partner on AI-native IT service management, including intelligent ticketing, resolution automation and proactive service management. Enable AI-assisted development, code review and testing through build-with and build-for principles. … enabled IT transformation Agentic AI architecture and orchestration Experience with agentic AI, Model Context Protocol, retrieval and enterprise knowledge systems Experience with AI-native ITSM, AIOps, developer tooling or cloud migration Knowledge of token economics, FinOps or consumption-based AI services Knowledge of LLMs and associated AI technologies, including their ...

Python Programmer/Data SME - Snowflake Cortex - ITSM - Banking

Hiring Organisation
Scope AT Limited
Location
Glasgow, Lanarkshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
right implementation approaches which aligns with industry standards and commonly accepted ITIL best practices. Ideally you will have a strong background in ITSM, working with a Common Service Data Model design/Cloud enablement. By applying to this job you are sending us your CV, which may contain personal information. ...

ServiceNow Developer: ITSM, ITOM & HRSD Specialist

Location
Greater Manchester, England, United Kingdom
Recruitment is seeking an experienced ServiceNow Developer to join the technology team and enhance the ServiceNow platform. The role focuses on developing across ITSM, ITOM, HRSD and CMDB, building workflows, automations, applications and integrations to deliver scalable solutions. The successful candidate will translate business requirements into technical design, support platform ...

Lead - Solution Engineer(Dutch/Swedish speaking)

Location
Greater London, England, United Kingdom
ideal for someone with mid-market software pre-sales experience in a SaaS or technology product organization and experience with customer engagement/support, ITSM/ITIL and cloud-based infrastructure. You have a passion for demoing solutions to prospects, great discovery skills, and the ability … Having any other European languages additionally would be an added advantage 5+years ofrelevant experience in a similar technical solution engineering preferably in ITIL/ITSM domain or in a SaaS or software product environments Experience in a SaaS or technology product organization and experience with ITSM/ITIL Methodologies ...

Sales Executive

Hiring Organisation
Focus Resourcing Group
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
looking for an experienced Sales Executive to join a global organisation specialising in IT Service Management solutions. This position is paying £40,000-£50,000 plus commission , with hybrid working based in Reading. Duties: Develop new business and build a strong sales pipeline Manage and grow existing client accounts Identify … healthcare after 6 months Life insurance after 6 months Education and training opportunities Hybrid working Experience required: Minimum 3 years' B2B sales experience Previous ITSM solution sales experience Strong new business and account management experience Knowledge of ITIL or SIAM Confident communicating and negotiating with senior stakeholders Self-motivated ...

Service Integration Lead (SIAM) | Multi-Supplier ITSM | Remote

Location
City Of London, England, United Kingdom
role requires driving cross-supplier collaboration, issue resolution, and governance, ensuring accountability and consistent delivery across regions. The ideal candidate has strong IT Service Management experience in multi-supplier environments, exposure to SIAM or Vendor Management, and excellent communication #J-18808-Ljbffr ...

ITSM Service Manager | Financial Services, On-site 3 days

Location
Greater London, England, United Kingdom
McGregor Boyall is supporting a leading financial markets organisation in search of an experienced ITSM Service Manager to join their Production Services & Governance team. The role drives Incident, Problem, Change and Release Management across a complex technology environment and serves as the escalation point for major incidents. You will manage ...

Senior ServiceNow ITSM Developer – Telecom

Location
Greater London, England, United Kingdom
leading IT solutions provider in the United Kingdom is looking for a skilled ServiceNow Developer to oversee the implementation of the ITSM module. The ideal candidate will need a minimum of 4 years of ITSM experience with at least 3 years of ServiceNow expertise and a solid background ...

ITSM Transformation Lead — Global Platform Delivery

Location
Greater London, England, United Kingdom
London is seeking an experienced ITSM Transformation Senior Project Manager to lead the end-to-end delivery of a major Service Management re-platform, coordinating cross-functional teams and external partners to achieve a strategic, AI-enabled transformation. You will oversee planning, governance, and execution, ensuring alignment to scope, budgets ...

ServiceNow ITSM Developer

Location
Greater London, England, United Kingdom
Responsibilities We are searching for an individual with development experience specific to implementation of the ITSM module in ServiceNow. You will configure the ServiceNow solution to meet identified business requirements, process guides and functional requirements. Responsible for ServiceNow platform Administration, Development, Documentation, and Technical support. Configure/Customize ServiceNow including … Service Catalog, UI, Client scripts, Business rules, UI Actions, Script Includes, etc. Qualifications You must have a minimum of 4 years of experience in ITSM with at least 3 years working experience with ServiceNow. Recent experience in a senior development lead role participating in the full software development life cycle ...

Senior ITSM Engineer (Jira) for Enterprise Apps

Location
Bath, England, United Kingdom
Leonardo UK is seeking a Senior Application Engineer to support, configure, and enhance ITSM platforms across enterprise systems. You will contribute to architecture and lifecycle activities while collaborating with engineering and service teams. The role offers a blended hybrid model with onsite collaboration at UK offices to support national security … public sector services. Ideal candidates have strong ITSM experience, secure-by-design mindset, and excellent cross-functional communication. #J-18808-Ljbffr ...

Solution Sales Executive, Service Collection, Nordics

Location
Greater London, England, United Kingdom
This is a solution-focused role with a strong emphasis on net-new business, cloud migration and expansion. Why join this team? Be the ITSM/ESM Expert: You're the Subject Matter Expert and primary advocate for our Service Management capabilities across Central and Eastern Europe - helping define … high-growth unit. Strategic Deal Architecture: Partner with Account Executives to architect complex service transformations, migrations and competitive displacements. What You’ll Do Drive ITSM/ESM sales growth across the Nordics markets Build and develop relationships with Senior Leaders across IT and Business Teams across mid-market and enterprise ...

ServiceNow Developer: ITSM, ITOM, SPM Specialist

Location
Blairgowrie and Rattray, Scotland, United Kingdom
Castle Water is seeking a ServiceNow Developer to design, develop, configure, and maintain solutions across ITSM, ITOM, SPM, and Service Portal, aligned with governance and change processes. You will work with Product Owners, Platform Administrators, Business Analysts, and Architects to deliver measurable value. Responsibilities include implementing CSDM maturity, building ITOM ...

Product Marketing Manager, AI & Automation

Location
Manchester, England, United Kingdom
Manager, AI & Automation Full-time Compensation: from GBP 61,000 - yearly TOPdesk has spent 30 years helping service teams work better - starting in IT service management and growing into enterprise service management, raising an investment of approximately €200 million from investment firm CVC Growth Funds along the way. … decide what matters most Strong written communication and the ability to influence without authority Nice to have Experience with AI, automation, or data products; ITSM/ESM or service management background. What we offer you Competitive base salary starting at £61k and profit share scheme Hybrid, flexible working and healthy ...

Product Marketing Manager, AI & Automation

Location
Greater London, England, United Kingdom
Manager, AI & Automation Full-time Compensation: from GBP 66,000 - yearly TOPdesk has spent 30 years helping service teams work better - starting in IT service management and growing into enterprise service management, raising an investment of approximately €200 million from investment firm CVC Growth Funds along the way. … decide what matters most Strong written communication and the ability to influence without authority Nice to have Experience with AI, automation, or data products; ITSM/ESM or service management background. What we offer you Competitive base salary starting at £66k and profit share scheme Hybrid, flexible working and healthy ...

Strategic Account Director

Location
Greater London, England, United Kingdom
consulting and technical experts to turn those conversations into propositions that have clear strategic relevance and measurable value. Whether the opportunity involves enterprise transformation, ITSM/ESM, cloud, DevOps, platform strategy, AI, operating-model change or managed services, you will ensure the conversation begins with the client's desired outcome … Experience orchestrating multidisciplinary teams around large pursuits. Strong forecasting, pipeline management and opportunity qualification discipline. Experience within technology consulting, digital transformation, enterprise service management, ITSM, cloud, DevOps, AI transformation or the Atlassian ecosystem would be highly valuable. Strong collaboration skills and the ability to align consultants, delivery teams, partners ...