201 to 225 of 1,172 Incident Management Jobs in the UK

their team in either Guernsey or Jersey on a full-time, permanent basis. In this pivotal role, you will lead the day-to-day management, governance, and continual improvement of technology services. Reporting to the Senior Manager, Technology, you will ensure that IT services remain reliable, secure, and resilient … aligned with business needs, customer expectations, and regulatory requirements. This is a fantastic opportunity for a service-focused technology professional to enhance IT service management practices, drive operational excellence, and contribute to continuous improvement across a complex technology environment. You will act as a key link between Technology, business ...

their team in either Guernsey or Jersey on a full-time, permanent basis. In this pivotal role, you will lead the day-to-day management, governance, and continual improvement of technology services. Reporting to the Senior Manager, Technology, you will ensure that IT services remain reliable, secure, and resilient … aligned with business needs, customer expectations, and regulatory requirements. This is a fantastic opportunity for a service-focused technology professional to enhance IT service management practices, drive operational excellence, and contribute to continuous improvement across a complex technology environment. You will act as a key link between Technology, business ...

About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.9 billion in customer investments (as at 31 March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions … business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot ...

About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.9 billion in customer investments (as at 31 March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions … business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot ...

first environment); identity via Okta, Entra ID and/or JumpCloud, including Okta Workflows; endpoint security/EDR tooling; FreshService (or similar) for service management; automation and integration via n8n, Zapier, Workato, and scripting (Python, Bash); and security practice aligned to frameworks like ISO 27001. What … needs to make as we scale — new tooling, integrations, identity and endpoint platform upgrades, automation of manual processes, and the technical controls (access management, audit trails, change management) that a business preparing for IPO is expected to have in place. You'll run these as real projects: scoped ...

services are designed, delivered, and operated with reliability in mind. Job responsibilities Support the product strategy and delivery of reliability capabilities, including standards, observability, incident practices, automation, and developer experience improvements. Partner with engineers, site reliability engineers, and cross-functional teams to understand problems, gather requirements, and translate ideas … reliability outcomes. Identify opportunities to improve platform reliability, reduce operational friction, and help teams build and run services confidently. Use data and feedback, including incident trends, service health metrics, adoption data, and stakeholder input, to guide decisions and measure progress. Create clear product materials, including problem statements, user stories ...

successful candidate will work closely with engineering, architecture, and product teams to implement modern reliability practices, automate operational workflows, and establish robust monitoring and incident management frameworks. Key Responsibilities Collaborate with engineering teams to modernize IT operations by improving observability, automation, and operational efficiency. Design and implement observability … enhance operational intelligence and automation. Automate repetitive operational tasks (toil reduction) using scripting, orchestration tools, and automation frameworks. Implement self‐healing systems and automated incident response mechanisms to support autonomous operations. Collaborate with cross‐functional teams to ensure systems are scalable, resilient, and maintainable. Lead incident management ...

role that requires commitment to providing a high-quality service to meet customer demand. The role is required to deliver IMAC, iMACD, and Breakfix Incident Management Services. The duties range from small alterations such as patching and fault finding to performing large-scale equipment and device relocations including … mechanical and electrical provisioning - Technology component swaps. WTS Control Functions Technology room inspections Alarm investigation assistance (CMS/BMS/Peregrine) Identification to DCO management of redundant technology infrastructure Escort and supervision of activities within technology rooms i.e. 3rd party and other bank group activities. WTS Incident management ...

Story In July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers … global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team ...

Capgemini UK is seeking an experienced SIAM Incident Management Team Leader to coordinate incident management across a multi-supplier environment, guiding the team and ensuring timely service restoration. The role blends office, client site, and home working within a hybrid model and requires security clearance checks ...

degradation before automated alerts fire by recognizing unusual patterns on dashboards and correlating multiple signals that may indicate a broader systemic issue. Initiate major incident communication protocols for Critical incidents including creating bridge channels, paging the Major Incident Manager on-call, and posting initial stakeholder notifications. Monitor business … System Support Lead for threshold tuning and alert optimization. Update Jira tickets with accurate triage notes, timeline entries, and status changes to maintain proper incident documentation. Identify and flag recurring alert patterns and "near-miss" incidents that were caught before customer impact, contributing to continuous improvement of detection capabilities. ...

This is a strategically significant role which will require close collaboration with our UK and APAC leaders. You will bring strong leadership skills, service management, and operational experience, with the ability to lead, scale, and mature this function in line with Kraken’s growth trajectory. You will have experience … Significant people leadership experience Scaling teams and services over time Service management, capacity planning, and operational maturity Managing support pipelines, projects, and assignments Building regional processes while balancing global standards Working with internal and external stakeholders and vendors Driving reliability, consistency, and continuous improvement You will bring strong technical ...

Capgemini in the United Kingdom is seeking a SIAM Incident Management Team Leader to drive incident governance across multi-supplier environments. You will lead the team, coordinate Major Incidents, and ensure timely service restoration while communicating with senior stakeholders. You will shape continual service improvement, monitor trends ...

security perimeter, release pipelines, observability, and developer tooling that every engineering squad depends on to ship safely. This is a role that includes Line Management responsibility for your team of 5-7 Engineers with the assistance of an assigned Engineering Manager. The RoleDelivery & technical leadershipLead delivery of complex infrastructure … innovation, knowledge sharing, and continuous improvement. Build strong relationships across product, engineering, security, and business stakeholders. Enhance engineering practices across CI/CD, releases, incident management, and operational readiness. Balance delivery priorities with technical debt, security requirements, and operational responsibilities. Foster collaboration and alignment on shared platform ...

security perimeter, release pipelines, observability, and developer tooling that every engineering squad depends on to ship safely. This is a role that includes Line Management responsibility for your team of 5-7 Engineers with the assistance of an assigned Engineering Manager. The Role Delivery & technical leadership Lead delivery … innovation, knowledge sharing, and continuous improvement. Build strong relationships across product, engineering, security, and business stakeholders. Enhance engineering practices across CI/CD, releases, incident management, and operational readiness. Balance delivery priorities with technical debt, security requirements, and operational responsibilities. Foster collaboration and alignment on shared platform ...

experienced Technology Operations professional to take ownership of business-as-usual IT services within a complex organisation. This role is responsible for service management, end-user services, application support, supplier performance, operational resilience and continual improvement, ensuring technology services remain reliable, accessible and aligned to organisational objectives. Client Details … London. Description Lead the day-to-day delivery of technology operations, ensuring high-quality and accessible IT services. Own and develop the IT service management framework, including incident, request, problem, change, knowledge and configuration management processes. Define and manage service level agreements (SLAs), operational level agreements (OLAs ...

focused on innovation, knowledge sharing, continuous improvement, and operational excellence.About the RoleJoin Maersk's Cyber team and play a key role in a modern incident management and response function that combines digital forensics, threat hunting, detection engineering, and cyber security improvement initiatives. This role offers the opportunity … help shape the future of cyber defence within a globally recognised organisation.Key ResponsibilitiesConduct digital forensic investigations across endpoint, cloud, and OT environments to support incident response and recovery activities.Perform threat hunting and behavioural analysis to proactively identify threats and malicious activity across the network.Deliver detailed forensic root cause analysis ...

innovation, knowledge sharing, continuous improvement, and operational excellence. About the Role Join Maersk's Cyber team and play a key role in a modern incident management and response function that combines digital forensics, threat hunting, detection engineering, and cyber security improvement initiatives. This role offers the opportunity … future of cyber defence within a globally recognised organisation. Key Responsibilities Conduct digital forensic investigations across endpoint, cloud, and OT environments to support incident response and recovery activities. Perform threat hunting and behavioural analysis to proactively identify threats and malicious activity across the network. Deliver detailed forensic root cause ...

permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational … resolution of complex and business-critical IT incidents. The role provides technical leadership, mentoring, and guidance to Service Desk colleagues while supporting major incident management, problem management, and continual service improvement. Working closely with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers, the post ...

Technology Summary of Position In coordination with USNH ET&S Learning Space Technologies Service Line teammates, this person will provide operational maintenance, troubleshooting, and incident resolution of classroom audiovisual systems. Some tools to accomplish this include maintaining a maintains private subnet of remote audiovisual network controllable system devices across … Plymouth campus. Position provides Tier III troubleshooting for incident and problem resolution of classroom and conference room audiovisual technologies and equipment, both onsite and remote. Responsible for pushing firmware updates and control system updates; maintaining known issues and versioning logs. Responsible for interacting with vendors, maintaining relationships. Consults with ...

ITIL frameworks (ITIL 4 Foundation as a minimum). Financial acumen with experience managing team budgets and cost control. Strong leadership, coaching, and people management skills across diverse technical teams. Excellent communication skills with the ability to translate technical detail for non-technical audiences. Experience operating within secure … regulated environments. Key Responsibilities Service Delivery & Performance Management Accountable for end-to-end delivery of assigned programmes, ensuring 100% SLA adherence across availability, response times, and service quality metrics. Manage operational P&L, including revenue forecasting, cost control, and profitability against contracted deliverables. Oversee resource planning, allocation and demand ...

support the operational health, reliability, scalability, and performance of Kubernetes-based platforms and containerised workloads Manage and evolve Kubernetes environments, including workload deployment, configuration management, cluster operations, and platform upgrades Drive and maintain GitOps practices to ensure consistent, automated, and auditable infrastructure and application deployments Build, maintain, and improve … reliability, and reduce operational overhead Manage and optimise cloud‐native and managed platform services, including capacity planning, performance tuning, cost optimisation, patching, and lifecycle management Partner with software engineering teams to support application deployment, troubleshooting, observability, and platform adoption Monitor platform health and respond to incidents, conducting root cause ...

role with company-wide impact, at the heart of how InPost earns and keeps its customers' trust. What you'll own Personal data risk & incident management — Assess and analyse data-protection risks and personal data breaches, overseeing the incident management process from assessment through investigation … workshops, and represent the organisation at events. Audit & compliance assurance — Conduct internal audits across the Group and support external data-protection audits. Regulatory compliance & management reporting — Support the Group DPO in duties arising from applicable data-protection laws and prepare reports and management information for senior leadership. Lead ...

integrated global network. By connecting markets East & West, we service the needs of individuals, institutions, corporates and governments through our four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking. Driven by the insights of some 28,000 people worldwide … transformation journey. Role Overview We are seeking an experienced Identity Delivery Manager to lead and coordinate the delivery of enterprise-scale identity and access management initiatives within the Authentication and Directory Services Engineering function. This role focuses on managing the end-to-end delivery of identity solutions spanning Microsoft ...

customers, internal stakeholders, and programme teams to ensure contractual commitments are met whilst driving operational transformation and service maturity. Key Responsibilities Service Delivery & Performance Management Accountable for end-to-end delivery of assigned programmes, ensuring 100% SLA adherence across availability, response times, and service quality metrics. Manage operational … consistent and secure service delivery. Act as a senior escalation point for Major Incidents and complex technical issues impacting the platform. Ensure robust Change, Incident, Problem, and Configuration Management processes are followed. Maintain platform documentation, architecture diagrams, and operational runbooks. Champion continuous improvement initiatives, identifying efficiency gains ...