176 to 200 of 322 Incident Management Jobs in the UK

Business Systems support across Group venues, providing confident day-to-day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policy KEY RESPONSIBILTIES: Support & Incident Management Serve … quick guides. Systems Administration Maintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs. Produce regular management information to aid and improve operational activity. Data Protection & Governance Handle sensitive personal data in secure environments in accordance with company policies and procedures. ...

Business Systems support across Group venues, providing confident day-to-day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policy KEY RESPONSIBILTIES: Support & Incident Management Serve … quick guides. Systems Administration Maintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs. Produce regular management information to aid and improve operational activity. Data Protection & Governance Handle sensitive personal data in secure environments in accordance with company policies and procedures. ...

Business Systems support across Group venues, providing confident day-to-day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policy KEY RESPONSIBILTIES: Support & Incident Management Serve … quick guides. Systems Administration Maintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs. Produce regular management information to aid and improve operational activity. Data Protection & Governance Handle sensitive personal data in secure environments in accordance with company policies and procedures. ...

compliance activities with stakeholder engagement and practical security assurance. As an Information Security & Assurance Advisor, you will provide expert guidance on information security, risk management, data protection and compliance. You will lead security audits, support incident investigations, conduct supplier assessments, and help ensure alignment with recognised frameworks … regulatory requirements. Key Responsibilities Provide information security, assurance and risk management advice across the organisation. Conduct security audits, compliance reviews and supplier security assessments. Support the development and maintenance of security policies, procedures and governance frameworks. Manage and coordinate information security incidents, investigations and corrective actions. Produce risk assessments ...

troubleshooting expertise ~Experience with Infrastructure as Code (IaC) and automation tools ~Knowledge of CI/CD pipelines and release automation practices ~Understanding of incident management and service reliability methodologies ~Programming or scripting experience in Go, Python, Java and/or Bash ~Experience working with Git-based development workflows ...

/CD tooling experience. Scripting experience with PowerShell, Python, Bash or Go. Experience supporting and operating production environments. Knowledge of monitoring, observability and incident management. Understanding of security and compliance best practices. Excellent communication skills and a collaborative approach. Passion for continuous improvement and knowledge sharing. Desirable Microsoft Azure ...

through automation, building practical tooling, and enabling teams to use storage services effectively at scale.Working in a distributed, international environment, you'll contribute to incident management, root cause analysis, and the ongoing stability and performance of critical systems supporting advanced technology development.ResponsibilitiesEnsure the reliability, availability, and performance … large-scale storage platformsSupport incident response, troubleshooting, and root cause analysisApply SRE practices including SLOs and SLIs where appropriateBuild and manage infrastructure using Terraform and AnsibleDevelop automation and Python-based tooling to improve operationsLeverage AI-based tools for monitoring, anomaly detection, and analysisCreate lightweight agent-based workflows to support ...

through automation, building practical tooling, and enabling teams to use storage services effectively at scale.Working in a distributed, international environment, you'll contribute to incident management, root cause analysis, and the ongoing stability and performance of critical systems supporting advanced technology development.ResponsibilitiesEnsure the reliability, availability, and performance … large-scale storage platformsSupport incident response, troubleshooting, and root cause analysisApply SRE practices including SLOs and SLIs where appropriateBuild and manage infrastructure using Terraform and AnsibleDevelop automation and Python-based tooling to improve operationsLeverage AI-based tools for monitoring, anomaly detection, and analysisCreate lightweight agent-based workflows to support ...

issues, ensuring effective coordination between Client Services, Operations teams and external engineering partners. The successful candidate will combine strong technical troubleshooting capability with data management and reporting expertise to support both operational delivery and wider business requirements. Key Responsibilities Provide day-to-day operational support for the platform, ensuring … processes. Skills & Experience Required Previous experience in a Platform Support Analyst, Application Support Analyst, Technical Support or similar operational support role. Strong troubleshooting and incident management skills. Experience working with cross-functional teams and external technical partners. Strong SQL skills, including querying, data extraction and manipulation. Experience using ...

part in enabling the responsible use of personal data while ensuring robust control of privacy risks. Operating at the intersection of business strategy, risk management, and regulatory compliance, the role requires strong risk triage capability, the ability to challenge and influence stakeholders, and a clear focus on accountability … requirements with commercial and operational needs. Act as a trusted advisor to senior stakeholders, clearly articulating risk exposure, trade-offs, and viable solutions. Stakeholder Management & Challenge Confidently challenge business stakeholders where risk exposure is not adequately controlled, demonstrating strong pushback and negotiation skills. Influence decision-making at senior levels ...

candidate will support the delivery of information security and cyber security initiatives across the organisation, including risk assessments, policy maintenance, security monitoring, audit support, incident management, and third-party risk reviews. Key Responsibilities Support the delivery, documentation, and monitoring of information security and cyber security risk assessments … where required. Assist with internal audits, external audits, and security assessments, helping to ensure compliance with regulatory and industry standards. Prepare risk assessment reports, management information, and key risk indicator dashboards. Support the management and resolution of information security incidents, ensuring timely escalation and closure. Contribute to improving ...

work with relevant suppliers to resolve incidents within agreed service levels alongside proactively identifying potential or recurring service issues. You will support the supplier management process and be involved in the testing and go live activities for introducing any application, infrastructure or data changes. *This is an office based … Experience in a multi-site business environment using technologies such as Active Directory, Citrix, SOL Server, Web Applications, SD-WAN, Azure Highly experienced in incident management, including managing business expectations and communication. Strong knowledge of Microsoft based operating systems with emphasis on Windows 1D and Office 365 Ability ...

Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging and updating support tickets within the Company's Incident Management Application Resolving support calls in a quick and efficient manner whilst meeting SLA's To escalate calls where necessary to the Desktop Team ...

. Essential Skills Experience in DevOps, Cloud Operations, Application Support, or Production Support Strong Linux administration skill AWS cloud experience CI/CD pipeline management Infrastructure as Code (Terraform, CloudFormation, Ansible, etc. Scripting skills (Python, PowerShell, Bash Database experience (SQL Server, Oracle, or MySQL Strong troubleshooting, incident management ...

automation Manage Azure Key Vault, secrets, and certificate lifecycle processes Implement infrastructure changes and contribute to CAB processes Resolve technical escalations and support major incident response Participate in a shared on-call rota What We're Looking For Strong experience in infrastructure engineering, cloud operations, or managed services Strong … Linux administration skills across RHEL, CentOS, Ubuntu, and/or Oracle Linux Hands-on Ansible experience for patching, automation, and configuration management Good Microsoft Azure administration skills, including VMs, networking, backup, and governance Experience with Infrastructure-as-Code using Bicep and/or ARM templates Azure DevOps ...

Single Point of Contact (SPOC) for electronic security service issues Log, categorise, and prioritise Incidents, Service Requests, and Events Provide first-line Incident diagnosis and resolution Escalate unresolved Incidents in line with Service Desk escalation procedures Support CCTV, access control, intruder alarm, and intercom systems Ensure SLA compliance … accurate ticket updates Adhere to security, compliance, and confidentiality requirements Provide remote support for on site engineers Contribute to Knowledge Management and Continual Service Improvement Participate in team meetings and actively contribute towards the business’ activities Strive to maximize personal development and performance and take active part in performance ...

Embed security, governance, cost controls, and Responsible AI guardrails into the platform by design. Ensure reliability and performance of AI services in production, including incident management, optimisation, and continuous improvement. Provide self-service tools, standards, and best practices to enable engineering teams to build and scale AI solutions … bring to the role: Strong experience in platform engineering, DevOps, or infrastructure engineering in enterprise environments. Proven expertise in observability, monitoring, and system performance management at scale. Hands-on experience with cloud platforms (AWS, Azure) and modern infrastructure (e.g., containers, Kubernetes, CI/CD pipelines). Experience with MLOps ...

Embed security, governance, cost controls, and Responsible AI guardrails into the platform by design. Ensure reliability and performance of AI services in production, including incident management, optimisation, and continuous improvement. Provide self-service tools, standards, and best practices to enable engineering teams to build and scale AI solutions … bring to the role: Strong experience in platform engineering, DevOps, or infrastructure engineering in enterprise environments. Proven expertise in observability, monitoring, and system performance management at scale. Hands-on experience with cloud platforms (AWS, Azure) and modern infrastructure (e.g., containers, Kubernetes, CI/CD pipelines). Experience with MLOps ...

following ** Experience with Windows 10 and Microsoft 365 ** Active Directory administration ** Windows Server environments ** Remote working technologies including VPNs and Citrix ** Mobile Device Management solutions ** Building, configuring and troubleshooting PCs and laptops ** ITIL-based support processes and incident management Why apply? This is an opportunity to join ...

with rigorous evaluation and measurement in real-world settings. Proven experience deploying and operating machine learning models in production at scale, including observability, reliability, incident management, and continuous improvement. Proficiency in Python software engineering, including production-grade, modular OOP design, testing, performance tuning, and debugging. Familiarity with MLOps … unintended outcomes. Experience working in regulated environments with awareness of model risk, controls, privacy, security, and audit-ready documentation. Strong problem-solving, communication, stakeholder management, and teamwork skills, with a results-driven mindset and client focus. Preferred Qualifications Experience with NLP and/or GenAI (LLMs, retrieval‐augmented generation ...

maintaining public trust and meeting statutory obligations. As part of the Information Assurance function, you will help deliver effective information governance, security, records management, and data protection practices. The successful candidate will provide specialist advice and professional guidance on information security matters, supporting compliance with UK GDPR, the Data … with stakeholders across the organisation to identify risks, strengthen controls, manage incidents, and promote a culture of security awareness and accountability. Key Responsibilities Risk Management, Clarity & Ownership Work collaboratively with stakeholders to identify, assess, and manage information security risks. Ensure risks are clearly documented, understood, and owned ...

advice for our systems • Installation and support of software and hardware, including workstation imaging and deployment. • Maintenance of IT asset register • SLA And KPI Management – Ensure tickets are prioritised and assigned accordingly with users being kept up to date on progress • Ensure the department procedures are followed … mobile device operating systems Desirable • 1-2 years’ experience in a Service Desk Role • Familiar with ITIL principles and standards such as reporting and incident management • Experience in IT Service Desk ticketing systems • Understanding of Microsoft Active Directory for managing users and computers • Experience with printer support ...

resolution of more complex technical issues. This is a Field-based role, completing required site visits where issues cannot be resolved remotely. Key Responsibilities: Incident Management (Advanced Comms): Diagnose and resolve escalated telecoms and connectivity incidents in line with ITIL best practice. Service Level Management: Manage tickets ...

resolution of more complex technical issues. This is a Field-based role, completing required site visits where issues cannot be resolved remotely. Key Responsibilities: Incident Management (Advanced Comms): Diagnose and resolve escalated telecoms and connectivity incidents in line with ITIL best practice. Service Level Management: Manage tickets ...

technologies. You will support in the technical delivery of complex projects and collaborate with stakeholders across the business, while also ensuring operational excellence through incident management, preventative maintenance, and ongoing service improvement. Skills and Experience Essential: Extensive experience in the design, deployment, and ongoing support of Microsoft server … Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams ...