176 to 200 of 341 Incident Management Jobs in the UK

solutions align with architectural standards, business objectives, and operational needs. You'll provide technical guidance across Agile delivery teams while supporting live services through incident investigation, root cause analysis, and service improvement initiatives. Your expertise will help improve application resilience, performance, and maintainability, ensuring technology solutions continue to deliver … microservices-based applications •Strong understanding of Agile delivery practices using Jira and Confluence •Experience providing technical governance, design assurance, and architecture leadership •Strong troubleshooting, incident management, and root cause analysis capabilities •Knowledge of Windows Server, Active Directory, IIS, and enterprise networking concepts •Experience communicating complex technical concepts ...

DevOps Engineer or Platform Engineer with strong AWS experience, hands-on Kubernetes/EKS exposure, and a good understanding of observability, monitoring and incident management. The successful contractor will help define and operationalise SLIs, SLOs and error budgets across critical data services, ensuring the platform is reliable, scalable …/Kubernetes. You will collaborate closely with developers, architects and platform teams to improve reliability, scalability, performance and operational resilience. You will support incident response, root cause analysis and blameless post-mortems, helping drive long-term improvements rather than short-term fixes. You will automate repetitive operational tasks ...

heavy lifting About the role Senior Engineering Managers at Lendable are a unique group of humans, combining strategic insight, technical leadership, and strong people management to shape and evolve our engineering teams to deliver value for the business. They operate at the convergence of business goals, technical execution … customers and stakeholders alike. We're AI-driven at every stage of the SDLC, from planning and design through to coding, testing, deployment and incident response, and we need a leader who embraces this way of working, champions it across their teams, and continually pushes ...

complex multi-site network environment, supporting core infrastructure that underpins real-world production services. From routing, switching, peering, and BGP through to resilience planning, incident response, and infrastructure improvement projects, youll be heavily involved in both the day-to-day operation and long-term development of the network estate. … Juniper Junos Experience supporting complex network infrastructure across multi-site environments Strong understanding of switching, firewalls, WAN connectivity, IP networking, and routing policy management Experience with incident management, root cause analysis, and troubleshooting live production outages Strong documentation skills across network diagrams, SOPs, technical processes, and infrastructure ...

complex multi-site network environment, supporting core infrastructure that underpins real-world production services. From routing, switching, peering, and BGP through to resilience planning, incident response, and infrastructure improvement projects, youll be heavily involved in both the day-to-day operation and long-term development of the network estate. … Juniper Junos Experience supporting complex network infrastructure across multi-site environments Strong understanding of switching, firewalls, WAN connectivity, IP networking, and routing policy management Experience with incident management, root cause analysis, and troubleshooting live production outages Strong documentation skills across network diagrams, SOPs, technical processes, and infrastructure ...

managed services Strong VMware, Azure, Windows Server, and Linux expertise Experience with enterprise backup and disaster recovery solutions Proven technical leadership and major incident management experience Knowledge of ITIL service management and change control Scripting and automation experience (PowerShell and/or similar) Why Join? Join ...

occasional weekend work involved. What youll be responsible for Logging calls, providing swift and accurate support, and resolving issues in line with our incident management standards. Tackling hardware, software, email, password resets, mobile devices, and IT equipment issues with empathy and determination. Resolving incidents/problems quickly … administration Knowledge of operating systems, Google Workspace/Chrome OS, Windows 11, macOS and Android. Experience with basic networking and monitoring tools, mobile device management, and can resolve common print solution issues Experience with ITSM platforms, Jira Service Management, or other recognised tools A customer service mindset. Someone ...

projects and BAU activities ensuring delivery within agreed scope and timeframe Delivery of 2nd/3rd line operational support for IT services Working with Incident Management Teams to restore service quickly and efficiently and, where required, Problem and Change Management Teams to complete any follow up actions ...

Title: Lead Major Incident Manager (Contract) Contract Type: Inside IR35/Inside Scope Duration: Initial 6-month contract (extension potential) Day Rate: £450 per day pay rate Location: Hybrid Overview We are seeking an experienced Lead Major Incident Manager to lead and mature Major Incident Management ...

career in a modern enterprise environment, gaining exposure to cloud, virtualisation, monitoring, and critical infrastructure operations. You'll play a key role in monitoring, incident management, backup validation, patching support, and infrastructure administration across both Azure and on-premise platforms. The Role Monitor and manage infrastructure alerts across … Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles Exposure to enterprise-scale Azure, VMware, backup, and monitoring ...

scalable, and aligned with client expectations. You will help define and mature platform engineering, DevSecOps, and automation strategies, driving improvements across software delivery, infrastructure management, observability, and operational resilience. Working closely with engineering, security, architecture, product, and delivery teams, you will influence technical direction while enabling the adoption … tooling, infrastructure services, and delivery platforms • Increase operational efficiency through automation of infrastructure, configuration, testing, and documentation processes • Establish effective observability, monitoring, alerting, and incident management capabilities • Embed security controls and compliance requirements throughout the engineering lifecycle • Collaborate with architecture, security, product, delivery, and engineering teams to align ...

Business Systems support across Group venues, providing confident day-to-day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policy KEY RESPONSIBILTIES: Support & Incident Management Serve … quick guides. Systems Administration Maintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs. Produce regular management information to aid and improve operational activity. Data Protection & Governance Handle sensitive personal data in secure environments in accordance with company policies and procedures. ...

Business Systems support across Group venues, providing confident day-to-day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policy KEY RESPONSIBILTIES: Support & Incident Management Serve … quick guides. Systems Administration Maintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs. Produce regular management information to aid and improve operational activity. Data Protection & Governance Handle sensitive personal data in secure environments in accordance with company policies and procedures. ...

Business Systems support across Group venues, providing confident day-to-day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policy KEY RESPONSIBILTIES: Support & Incident Management Serve … quick guides. Systems Administration Maintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs. Produce regular management information to aid and improve operational activity. Data Protection & Governance Handle sensitive personal data in secure environments in accordance with company policies and procedures. ...

compliance activities with stakeholder engagement and practical security assurance. As an Information Security & Assurance Advisor, you will provide expert guidance on information security, risk management, data protection and compliance. You will lead security audits, support incident investigations, conduct supplier assessments, and help ensure alignment with recognised frameworks … regulatory requirements. Key Responsibilities Provide information security, assurance and risk management advice across the organisation. Conduct security audits, compliance reviews and supplier security assessments. Support the development and maintenance of security policies, procedures and governance frameworks. Manage and coordinate information security incidents, investigations and corrective actions. Produce risk assessments ...

troubleshooting expertise ~Experience with Infrastructure as Code (IaC) and automation tools ~Knowledge of CI/CD pipelines and release automation practices ~Understanding of incident management and service reliability methodologies ~Programming or scripting experience in Go, Python, Java and/or Bash ~Experience working with Git-based development workflows ...

/CD tooling experience. Scripting experience with PowerShell, Python, Bash or Go. Experience supporting and operating production environments. Knowledge of monitoring, observability and incident management. Understanding of security and compliance best practices. Excellent communication skills and a collaborative approach. Passion for continuous improvement and knowledge sharing. Desirable Microsoft Azure ...

building the next generation of cargo management applications as a modern, cloud-hosted SaaS platform (Neo), and we are looking for an exceptional engineering leader to own the technology, platform and engineering organization behind it. We are currently looking for a Director of Engineering & Platform to join the Cargo … Business Unit leadership team. Reports to: VP Cargo Management Portfolio Location: Europe (Spain, United Kingdom, Luxembourg) or Singapore Mission Own the technology, platform and engineering capability of the Cargo BU. As one of the BU’s top-layer leaders, the Director sets engineering strategy and standards, owns the cloud ...

through automation, building practical tooling, and enabling teams to use storage services effectively at scale.Working in a distributed, international environment, you'll contribute to incident management, root cause analysis, and the ongoing stability and performance of critical systems supporting advanced technology development.ResponsibilitiesEnsure the reliability, availability, and performance … large-scale storage platformsSupport incident response, troubleshooting, and root cause analysisApply SRE practices including SLOs and SLIs where appropriateBuild and manage infrastructure using Terraform and AnsibleDevelop automation and Python-based tooling to improve operationsLeverage AI-based tools for monitoring, anomaly detection, and analysisCreate lightweight agent-based workflows to support ...

through automation, building practical tooling, and enabling teams to use storage services effectively at scale.Working in a distributed, international environment, you'll contribute to incident management, root cause analysis, and the ongoing stability and performance of critical systems supporting advanced technology development.ResponsibilitiesEnsure the reliability, availability, and performance … large-scale storage platformsSupport incident response, troubleshooting, and root cause analysisApply SRE practices including SLOs and SLIs where appropriateBuild and manage infrastructure using Terraform and AnsibleDevelop automation and Python-based tooling to improve operationsLeverage AI-based tools for monitoring, anomaly detection, and analysisCreate lightweight agent-based workflows to support ...

issues, ensuring effective coordination between Client Services, Operations teams and external engineering partners. The successful candidate will combine strong technical troubleshooting capability with data management and reporting expertise to support both operational delivery and wider business requirements. Key Responsibilities Provide day-to-day operational support for the platform, ensuring … processes. Skills & Experience Required Previous experience in a Platform Support Analyst, Application Support Analyst, Technical Support or similar operational support role. Strong troubleshooting and incident management skills. Experience working with cross-functional teams and external technical partners. Strong SQL skills, including querying, data extraction and manipulation. Experience using ...

part in enabling the responsible use of personal data while ensuring robust control of privacy risks. Operating at the intersection of business strategy, risk management, and regulatory compliance, the role requires strong risk triage capability, the ability to challenge and influence stakeholders, and a clear focus on accountability … requirements with commercial and operational needs. Act as a trusted advisor to senior stakeholders, clearly articulating risk exposure, trade-offs, and viable solutions. Stakeholder Management & Challenge Confidently challenge business stakeholders where risk exposure is not adequately controlled, demonstrating strong pushback and negotiation skills. Influence decision-making at senior levels ...

candidate will support the delivery of information security and cyber security initiatives across the organisation, including risk assessments, policy maintenance, security monitoring, audit support, incident management, and third-party risk reviews. Key Responsibilities Support the delivery, documentation, and monitoring of information security and cyber security risk assessments … where required. Assist with internal audits, external audits, and security assessments, helping to ensure compliance with regulatory and industry standards. Prepare risk assessment reports, management information, and key risk indicator dashboards. Support the management and resolution of information security incidents, ensuring timely escalation and closure. Contribute to improving ...

work with relevant suppliers to resolve incidents within agreed service levels alongside proactively identifying potential or recurring service issues. You will support the supplier management process and be involved in the testing and go live activities for introducing any application, infrastructure or data changes. *This is an office based … Experience in a multi-site business environment using technologies such as Active Directory, Citrix, SOL Server, Web Applications, SD-WAN, Azure Highly experienced in incident management, including managing business expectations and communication. Strong knowledge of Microsoft based operating systems with emphasis on Windows 1D and Office 365 Ability ...

Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging and updating support tickets within the Company's Incident Management Application Resolving support calls in a quick and efficient manner whilst meeting SLA's To escalate calls where necessary to the Desktop Team ...