226 to 250 of 1,173 Incident Management Jobs in the UK

integrated global network. By connecting markets East & West, we service the needs of individuals, institutions, corporates and governments through our four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking. Driven by the insights of some 28,000 people worldwide … transformation journey. Role Overview We are seeking an experienced Identity Delivery Manager to lead and coordinate the delivery of enterprise-scale identity and access management initiatives within the Authentication and Directory Services Engineering function. This role focuses on managing the end-to-end delivery of identity solutions spanning Microsoft ...

customers, internal stakeholders, and programme teams to ensure contractual commitments are met whilst driving operational transformation and service maturity. Key Responsibilities Service Delivery & Performance Management Accountable for end-to-end delivery of assigned programmes, ensuring 100% SLA adherence across availability, response times, and service quality metrics. Manage operational … consistent and secure service delivery. Act as a senior escalation point for Major Incidents and complex technical issues impacting the platform. Ensure robust Change, Incident, Problem, and Configuration Management processes are followed. Maintain platform documentation, architecture diagrams, and operational runbooks. Champion continuous improvement initiatives, identifying efficiency gains ...

customers, internal stakeholders, and programme teams to ensure contractual commitments are met whilst driving operational transformation and service maturity. Key Responsibilities Service Delivery & Performance Management Accountable for end-to-end delivery of assigned programmes, ensuring 100% SLA adherence across availability, response times, and service quality metrics. Manage operational … consistent and secure service delivery. Act as a senior escalation point for Major Incidents and complex technical issues impacting the platform. Ensure robust Change, Incident, Problem, and Configuration Management processes are followed. Maintain platform documentation, architecture diagrams, and operational runbooks. Champion continuous improvement initiatives, identifying efficiency gains ...

achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Infrastructure Operations team plays a critical role in maintaining service availability, driving operational excellence, and ensuring … improve operational efficiency, scalability, and service reliability. Support the development of Nscale's Centre of Excellence as the operational authority for infrastructure operations. Incident Management & Technical Leadership Take ownership of complex infrastructure incidents from diagnosis through to resolution. Lead major incident response activities and coordinate technical teams ...

consistent, version‐controlled, and policy‐compliant Manage drift detection, environment consistency, and release governance Azure Core Platform Skills Hands‐on engineering across: Subscriptions, Management Groups, RBAC, Policy Virtual Machines, Storage, Backup, DR Azure Monitor, Log Analytics Private Endpoints and secure service exposure Implement secure‐by‐design configurations aligned … Azure AD) configurations and integrations Implement RBAC, SSO, and least privilege access models Assist with security controls, compliance policies, and remediation activities Monitoring, BAU & Incident Management Support business‐as‐usual (BAU) cloud operations across environments Monitor cloud services using Azure Monitor, Log Analytics, and alerting tools Investigate incidents ...

SUMMARY: As a Senior Manager - FP&A Systems, you will lead the strategy, delivery, support, and continuous evolution of LSEG's Oracle Enterprise Performance Management (EPM) platform. You will serve as the technology owner for Oracle EPM applications supporting Consolidation and Close, Financial Planning & Analysis, Management Reporting, Workforce … Planning, Cost Allocations, and Enterprise Performance Management processes across the organisation. Working closely with Finance, Finance Transformation, Engineering, and external partners, you will drive platform stability, governance, adoption, and innovation while enabling efficient planning, forecasting, reporting, and decision-making capabilities. You will lead the delivery of strategic Finance transformation ...

Data Protection Officer | Manchester Monex specialises in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether … assurance. Key Responsibilities & Accountabilities Act as the appointed Data Protection Officer for relevant Monex entities, maintaining independence, professional judgement and direct access to senior management where required. Provide expert advice on UK GDPR, EU GDPR, the UK Data Protection Act 2018, PECR, Spanish LOPDGDD requirements, Dutch privacy requirements, Canadian ...

cyber security best practices across the business. Administer security tools, including multi-factor authentication (MFA), mail filtering and Anti-Virus software. Participate in vulnerability management, incident response coordination, and system security reviews. Help maintain system documentation, asset registers, and compliance records in line with IT policies and data … Process & Documentation Maintain up‐to‐date documentation of IT systems, configurations, procedures, and security protocols. Support the continuous improvement of IT operational processes and incident management workflows. Skills & Experience Required Proven experience in a Systems Analyst, IT Support Analyst, or Desktop Support role, ideally within a retail, luxury ...

governance and compliance.You will lead the Service Desk team, including first-line support, triage and walk-up support capabilities, ensuring incidents, service requests, access management activities and user lifecycle processes are handled consistently and effectively. Supporting users, you will create an environment where service excellence, accountability and continuous improvement … delivers.Beyond business-as-usual operations, you will be instrumental in improving the overall user experience. You will work to enhance service portal capabilities, knowledge management, self-service adoption and support technologies such as virtual agents and chatbots. By analysing trends and user feedback, you will identify opportunities to simplify ...

platform supporting Market Risk Stress Testing, CCAR, Full Revaluation VaR, Counterparty Credit Risk and FRTB Standardised Approach. This is not a programme management, advisory or coordination role. You should be technically credible, able to understand platform architecture, batch execution, data flows, dependencies, production failure modes, hardware utilisation, computation cost … obstacles are removed, accountabilities are clear and improvements are fully realised in production. Strengthen production operability through better monitoring, alerting, data quality controls, exception management, operational tooling and early issue detection across production and non-production environments. Improve software delivery quality through robust regression testing, release readiness, environment governance ...

11th October Purpose of the Job: The Operational Technical Expert provides expert technical support and administration for systems and applications that enable Air Traffic Management systems/applications. The role is based at Swanwick and focuses on leading operations resilience across the full lifecycle, implementing continual service improvements … delivering both operational and strategic system management, including support for project delivery. We’re excited to share an excellent opportunity for a Communications Operations Technical Expert to join our team. In this role, you will play a pivotal part in leading the delivery, maintenance, operation, and continuous reliability ...

improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational oversight, stakeholder management, and transformation initiatives, making it an excellent opportunity for an experienced technology leader looking to make a broad business impact within a complex international … approved AI, automation, and productivity-enhancing technologies. Work closely with regional leadership teams to understand evolving business needs and technology priorities. Participate in vendor management, contract negotiations, and budget planning activities. Support major incident management, problem management, and post-incident review processes. Champion best practice ...

will play a pivotal leadership role, shaping how we manage cyber risk, compliance, and governance across the Trust. This is more than a management role -- it's an opportunity to influence strategic decision-making, protect vital services, and lead meaningful change in an evolving cyber landscape. You'll work … testing programme, managing remediation plans and analysing security data, vulnerabilities and incidents to drive continuous improvement. Implement and monitor KRIs and control effectiveness. Enhance Incident Preparedness Develop and lead incident response planning, including tabletop exercises, working closely with operational, technical and information governance teams to improve resilience. Lead ...

systems, network, database, backup, and cybersecurity teams to ensure storage availability and reliability Perform storage upgrades, patching, and maintenance activities in accordance with change management processes Participate in on-call rotations and scheduled maintenance windows Develop automation solutions to improve storage administration and operational efficiency Qualifications of the Storage … enterprise storage environments Hands-on experience supporting SAN and/or NAS platforms, including NetApp storage solutions Experience with storage provisioning, LUN and volume management, RAID configuration, snapshots, replication, and performance tuning Experience supporting Windows and/or Linux servers with attached storage, including multipathing and file system management ...

cloud infrastructure, delivery platforms, and operational capabilities. You will remain hands‐on across the engineering lifecycle, from architecture and infrastructure design through deployment, observability, incident response, and continuous improvement. We expect you to operate with a high degree of autonomy, make strategic and architectural decisions within your area … resilient, and scalable platforms across Azure, AWS, or both. Design and improve CI/CD pipelines, infrastructure as code, automated testing, release controls, environment management, and deployment strategies. Work with software engineering and data science teams to productionize AI solutions and ensure services are ready to operate reliably ...

hybrid and multi-cloud environments with unprecedented visibility and control. Built on a foundation of industry-leading solutions, including OpsRamp for intelligent monitoring and incident management, Morpheus Enterprise for hybrid cloud orchestration and automation, Morpheus VM Essentials for virtualized infrastructure, and Zerto for data protection and disaster recovery. … suite delivers unified operations management across on-premises, private cloud, and public cloud resources. By combining advanced machine learning capabilities with these proven technologies, HPE Cloud Operations Suite enables IT teams to proactively identify and resolve issues, optimize performance and costs, ensure business continuity, and accelerate digital transformation initiatives ...

conversational AI. Ensure your teams ship end-to-end - from prototyping through deployment, monitoring, and iteration. Raise operational maturity by defining SLIs/SLOs, incident management, and on-call practices for ML systems in production. Shape AI practices and governance. Co-own the operating model for modern … instincts - you know what it takes to run reliable ML at scale – including MLOps tooling and practicesExperience raising operational standards: SLIs/SLOs, monitoring, incident management, and production reliabilityBudget ownership, including infrastructure cost management and vendor oversightComfortable operating at both strategic and technical levels, with strong stakeholder ...

intersection of infrastructure, operations and software engineering. You will use Python and modern automation techniques to improve reliability, reduce manual workload and make incident response faster and more effective. What you'll be doing You'll build Python-based automation around incident management, operational runbooks and routine … with strong hands-on Python automation skills. You'll also need experience with: Monitoring and observability tools such as Prometheus, Grafana or similar Production incident management and/or on-call environments Automating operational runbooks and repetitive infrastructure processes APIs and systems integration Version-controlled automation and operational ...

repeat) This is a senior operational leadership role within a brand new IT Command Centre, responsible for real-time service stability, Major Incident Management, shift leadership, supplier performance and operational improvement. You’ll need: Proven experience leading 24/7 IT Operations, NOC or Command Centre environments Strong … Major Incident Management experience ITIL 4 knowledge Experience with ServiceNow or similar ITSM platforms Strong supplier and stakeholder management skills Experience with monitoring/observability tools Confidence making high-pressure operational decisions Leeds – on-site 24/7 rotating shifts, including nights and weekends #J-18808-Ljbffr ...

repeat) This is a senior operational leadership role within a brand new IT Command Centre, responsible for real-time service stability, Major Incident Management, shift leadership, supplier performance and operational improvement. You’ll need: Proven experience leading 24/7 IT Operations, NOC or Command Centre environments Strong … Major Incident Management experience ITIL 4 knowledge Experience with ServiceNow or similar ITSM platforms Strong supplier and stakeholder management skills Experience with monitoring/observability tools Confidence making high-pressure operational decisions Leeds – on-site 24/7 rotating shifts, including nights and weekends ...

Request for Changes, are promptly and correctly approved by authorized approvers. Ensure all Change Requests & Releases are kept up to date on the Tool Management System with progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality. Ensure the change … production environments Mediate all conflicts regarding scheduling, lack of approval or lack of documentation prior to implementation of the change Coordinate with Incident Management, Problem Management and Configuration Management to ensure correct and consistent data is provided to the Change and Release Management processes Ensure ...

conversational AI. Ensure your teams ship end-to-end - from prototyping through deployment, monitoring, and iteration. Raise operational maturity by defining SLIs/SLOs, incident management, and on-call practices for ML systems in production. Shape AI practices and governance. Co-own the operating model for modern … know what it takes to run reliable ML at scale – including MLOps tooling and practices Experience raising operational standards: SLIs/SLOs, monitoring, incident management, and production reliability Budget ownership, including infrastructure cost management and vendor oversight Comfortable operating at both strategic and technical levels, with strong ...

critical secure environment. This is an excellent opportunity to play a key role in the development, governance, and continual improvement of Service Asset & Configuration Management processes across a complex multi-domain infrastructure. Working within a highly secure environment, you will take ownership of SACM activities, ensuring the accuracy, integrity … effectiveness of the Configuration Management System (CMS) and associated processes. You will work closely with operational teams, service management functions, and stakeholders to drive best practice, governance, and continuous improvement across the estate. Key Experience: * Lead the creation, implementation, and continuous improvement of SACM processes, procedures, governance ...

shift pattern, ensuring 24x7 coverage for the Business. This role will primarily support the hours of 06:00-19:00 GMT/BST. Responsibilities Incident Management and Workload Execution Coordinate with Senior team members to identify broader patterns or trends Assist in maintaining and improving Operational Standards & Documentation … Bring to the Team Strong Technical knowledge, predominantly with Linux OS, to inform diagnosis & resolution of Incidents on critical customer facing systems Major Incident Management skillset, including creation and documentation of Major Incident detail and actions taken on Production systems, facilitation of investigation and resolution, communication ...

responsible for leading software engineering delivery across EY FSO client engagements. The role combines engineering leadership, solution design, cloud-native development, Agile delivery, stakeholder management and production readiness in regulated financial services environments. The opportunity EY FSO Technology Consulting is expanding its Digital Engineering capability to help financial services … close enough to the code to assure quality and delivery outcomes. Key responsibilities Lead end-to-end engineering workstreams across banking, insurance, wealth, asset management or capital markets clients, ensuring high-quality delivery against scope, plan, risk and value outcomes. Design and guide implementation of scalable digital solutions using ...