276 to 300 of 634 Incident Management Jobs in the UK

best practices in internal knowledge bases to help improve team efficiency. Continuously improve and optimize support workflows and processes to enhance team performance.Incident Management Take the lead during critical incidents and outages, managing communication with internal stakeholders and driving resolution.Participate in post-incident reviews to identify root causes … technology-enabled solutions.A genuine interest in technology, innovation, digital transformation, automation, and SaaS solutions, with a passion for continuous learning.Strong communication and stakeholder management skills, with the ability to collaborate effectively across business, tax, and technical teams.Proven ability to work in a fast-paced environment, manage competing priorities, drive ...

security perimeter, release pipelines, observability, and developer tooling that every engineering squad depends on to ship safely. This is a role that includes Line Management responsibility for your team of 5-7 Engineers with the assistance of an assigned Engineering Manager. The Role Delivery & technical leadership Drive successful delivery … strong relationships across product, engineering, security, and business stakeholders Improve delivery processes and engineering practices within infrastructure and operations - CI/CD, release governance, incident response, and operational readiness Help the team maintain focus on priorities while managing technical debt, security obligations, and day-to-day operational responsibilities Foster ...

inclusive, psychologically safe environment; with leadership tailored to individual strengths and motivations. Platform Engineering, Operations & Reliability Cloud platform and key services are reliable, incident detection and resolution are smooth due to proactive monitoring, well‐maintained alerts/logs, and complete observability coverage. Platform resilience and DR planning/testing … operational, working across the business with validated requirements and outcomes. Backup, restore and resilience mechanisms are regularly tested, ensuring the platform can recover predictably. Incident management processes are consistently followed, including timely post‐incident reviews (PIRs) and completion of follow‐up actions. On‐call is well staffed ...

required to take ownership of technical operations across a large-scale, multi-site technology estate. This is a hands-on leadership role, combining team management with direct responsibility for infrastructure, networking, monitoring, and operational support. You'll lead a small team of engineers, drive operational excellence, improve monitoring … incident management processes, and act as the senior escalation point for complex technical issues. You'll also play a key role in the deployment and support of IoT devices, networking equipment, and edge technologies across distributed locations. Key Requirements: 6+ years' experience in Technical Operations, Infrastructure, IT Support ...

information assurance across our operations.Job Responsibilities:Provide expert consulting services on information security guidelines and solutions to various internal teams and projects.Lead and conduct incident investigation and response efforts for security breaches, ensuring timely resolution and minimal impact.Manage the full lifecycle of security incidents, from detection and analysis … containment, eradication, recovery, and post-incident review.Develop, implement, and maintain comprehensive information assurance frameworks and policies to protect sensitive data and systems.Promote and embed secure information security behaviour across the organization through training and awareness initiatives.Identify, assess, and mitigate information security risks, implementing effective risk management strategies.Cultivate strong ...

Role Overview Combine technical expertise with excellent client management skills, ensuring seamless day-to-day operations, consistent service excellence and proactive support across all AV services at all EMEA sites. Demonstrate a keen interest in computer science and emerging technologies (including AI) experience in developing software or automations would …/AI and new technology trends; software development or automation experience is advantageous and will support continuous improvement across the service Operations Direct line management of technicians Supervise daily, weekly and monthly service operations including meeting room checks, PMR checks where scheduled, reporting, permits etc Resourcing: In collaboration with ...

will act as a senior technical escalation point within our support team, working closely with Helpdesk Engineers, Field Engineers, Project Engineers, and Technical Management to resolve advanced technical issues, support customer infrastructure, and contribute to ongoing service improvements. This role combines remote support, project work, and occasional on-site … endpoint infrastructure Take ownership of complex technical problems through to resolution, coordinating with internal teams and third-party suppliers where required Participate in major incident management, providing technical expertise and supporting rapid service restoration Provide technical input into projects, migrations, upgrades and new technology deployments Identify opportunities ...

value for money and contractual compliance. Ensuring suppliers and solutions operate in accordance with appropriate security and governance standards . Taking responsibility for major incident management , coordinating technical teams and suppliers to minimise disruption to users. Supporting disaster recovery, resilience and business continuity planning across the technology estate. … Overseeing vulnerability management and supporting the wider organisation's approach to information and cyber security . Identifying opportunities to modernise technology, improve processes and enhance the overall user experience . Driving continual service improvement and ensuring technology delivers measurable value to the wider business. What We're Looking ...

modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil through automation and engineering excellence Deliver SRE capability assessments and roadmaps Act as a trusted … Looking For Extensive experience in SRE, cloud operations, or DevOps Proven consulting or advisory background Experience with AWS, Azure, or GCP Strong observability and incident management expertise Ability to obtain UK SC clearance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business ...

modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil through automation and engineering excellence Deliver SRE capability assessments and roadmaps Act as a trusted … Looking For Extensive experience in SRE, cloud operations, or DevOps Proven consulting or advisory background Experience with AWS, Azure, or GCP Strong observability and incident management expertise Ability to obtain UK SC clearance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business ...

Join Police Digital Service as NMC Cyber Incident Responder Salary starting at £50,000 pa plus 10% shift allowance As a member of the Cyber Incident Management team you will respond to immediate security threats that may impact our client network. You will be responsible for timely … appropriate action related to reactive/proactive cyber events, incident investigation and threat intelligence triage. The NMC team's goal is to detect, analyse, investigate, and respond to cyber security incidents using a combination of cutting-edge technology and a strong set of processes. You will work with staff ...

Role Summary This role supports the delivery of efficient and effective Service Management processes within the Freshfields Global Centre in Manchester. It involves developing subject matter expertise in ITSM processes, analysing the impact of change, identifying opportunities for improvement, and ensuring processes align with business needs and industry best … capabilities and best practice guidance for ServiceNow in order to assure the roadmap.Key requirementsEssentialStrong ITIL knowledge and experience, as well as knowledge of Incident Management tool setsExperience managing and maintaining effective supplier relationships, where ‘desk to desk’ processes are in placeExperience assisting in the setup, process mapping ...

Analyst, Product Manager, Managed Security Services, SEO teams, Product teams and Platform Engineering teams, this role owns the design, implementation and operation of traffic management and content protection controls. The role is responsible for ensuring Springer Nature can maximise discoverability while protecting content, platform performance and future business models. … content extraction and abusive traffic. Own the lifecycle of traffic protection controls including design, testing, deployment, tuning, validation and retirement. Implement rate-limiting, bot-management and traffic-shaping strategies aligned to business objectives and platform requirements. Ensure protection controls are effective without negatively impacting legitimate discoverability, accessibility or customer ...

Major Incident Manager Belfast Up to £70,000 + On-Call Payments Location: Belfast On-site Salary: £60,000 £70,000 depending on experience Clearance: Must be eligible for SC Clearance Were looking for an experienced Major Incident Manager to join a growing Major Incident Management ...

leadership position-not a hands-on technical analyst role. You will take full ownership of the Cyber Security Operations Centre (CSOC), driving strategy, managing incident response, and directing internal teams and external vendors. Key Responsibilities Define and lead the CSOC strategy, operations, and governance. Take command of major incident response, managing remediation and stakeholder communication. Oversee threat intelligence, vulnerability management, and security monitoring capabilities. Manage relationships with external agencies, Managed Security Service Providers (MSSPs), and technology partners. What We Need From You Proven experience as a SOC Manager (previous leadership experience is essential; this ...

leadership position-not a hands-on technical analyst role. You will take full ownership of the Cyber Security Operations Centre (CSOC), driving strategy, managing incident response, and directing internal teams and external vendors. Key Responsibilities Define and lead the CSOC strategy, operations, and governance. Take command of major incident response, managing remediation and stakeholder communication. Oversee threat intelligence, vulnerability management, and security monitoring capabilities. Manage relationships with external agencies, Managed Security Service Providers (MSSPs), and technology partners. What We Need From You Proven experience as a SOC Manager (previous leadership experience is essential; this ...

that developers produceContinuous Deployment – Skilled in the automation of the deployment of the artefacts produced by the CIOrchestration – Deliver solutions to orchestrate the deployment, management scaling and networking of containersWorkload Automation – Create solutions to automate the scheduling and scaling of application workloadsCloud Management – Skilled in the design, deployment … management of Public or Private Cloud environmentsConfiguration Management – Practice good configuration and source code control of all artefactsHuman skills: Working in a multi-disciplined team DevOps engineers need to have great communication skills. Problem Solving – The DevOps engineer is often the first port of call to diagnose ...

security perimeter, release pipelines, observability, and developer tooling that every engineering squad depends on to ship safely. This is a role that includes Line Management responsibility for your team of 5-7 Engineers with the assistance of an assigned Engineering Manager. The Role Technical Leadership Lead the evolution … Champion automated testing, observability, and production readiness across backend services Oversee database design, migrations, data integrity, and performance in partnership with platform teams Lead incident response, post-incident reviews, and continuous operational improvements Mentor engineers in PHP, Go, security, performance, and backend best practices Support high-risk releases ...

include: Platform Excellence: Ensure ongoing platform operation, security, reliability, efficiency, and governance. Automation & CI/CD: Develop, maintain, and continuously improve automated tooling, configuration management, and CI/CD pipelines for building and deploying systems. Incident Management: Maintain 24x7 availability of production systems. Lead incident response … Azure Mastery: Hands-on experience with a wide range of Azure services across all environments, particularly compute, networking, storage, database, costing, security, IAM, and management tools. Infrastructure as Code (IaC): Deep understanding of DevOps/SRE principles with demonstrable experience using IaC tools (e.g., Terraform, Bicep, ARM ) and complex ...

understanding of how security supports the business. The purpose of this role is to build a working knowledge of security operations, protective monitoring, and incident handling by working closely with, and learning from, the wider InfoSec team. Reporting to the Associate Director - Cyber Security, with day-to-day guidance … security operations to help ensure risks are identified and resolved in a timely manner. You will support security investigations and incident response - learning how we respond to events involving malware, data loss, phishing, or network intrusion - and begin to apply the principles of layered security, risk, and information governance. ...

responsible for the overall delivery, governance, and continuous improvement of Security Operations Centre (SOC) services across enterprise environments. The role combines technical leadership, people management, cyber defence strategy, stakeholder engagement, service delivery, and business growth responsibilities.The position leads security monitoring, incident response, security tooling, compliance initiatives, and operational … resilience programmes while ensuring alignment with business and customer objectives.Key ResponsibilitiesSecurity Operations & Incident ManagementOwn incident response, escalation management, and major security incident coordination.Drive continuous improvement of detection and response capabilities.Ensure SLA, KPI, and service commitments are consistently achieved.Security Engineering & Technology LeadershipProvide strategic oversight for SIEM ...

that matches your criteria becomes available.Overview: We are seeking an experienced and customer-focused Senior Service Delivery Manager to join our UK Service Delivery Management team. This is a key customer-facing role responsible for managing the delivery of complex voice and UC managed services to enterprise customers.The successful … candidate will bring a minimum of 10 years' Service Delivery Management experience, with a deep understanding of voice and Unified Communications environments, managed service operations, service governance, and customer relationship management. You will act as the primary service advocate for assigned customers, ensuring exceptional service performance, continuous improvement ...

platform, collaborate across teams to promote standardization and resiliency, and participate in on-call rotations. You’ll be a key voice in observability, change management, and service scalability, providing guidance during complex technical decisions and high impact events. iManage is experiencing explosive growth in its flagship cloud product. … orchestration, observability, and disaster readiness into our products. Participating in production support and on-call rotations, providing senior-level guidance during critical events. Leading incident management and post-incident retrospectives, and coaching teams in these practices. iM Qualified Because I Have... Experience writing design documents, postmortems ...

team as the wider security function evolves.This role offers genuine ownership, senior stakeholder exposure and strong progression potential into future lead or management responsibilities over time.The OpportunityWe are seeking an experienced Senior Cyber Security Analyst to join a global Cyber Defence function. This is not a traditional SOC analyst … individual capable of leading cyber incidents operationally, technically and commercially from end-to-end.You will act as a senior technical subject matter expert across incident response, detection engineering, cloud security and vulnerability management, while also providing calm, structured leadership during high-pressure situations.The environment is heavily Microsoft-focused ...

secure, resilient, scalable, supportable and compliant with bank standards before implementation. Define and enforce infrastructure engineering standards, design patterns, environment principles and life cycle management practices to promote consistency, resilience and effective control across the bank. Drive automation-first delivery, including Infrastructure as Code where appropriate, to improve … deployment, monitoring, patching, recovery and operational support. Establish robust delivery controls and guardrails, including approval processes, validation gates, segregation of duties, release controls, version management, peer review and auditability throughout the infrastructure life cycle. Strengthen operational resilience and service stability by standardising environments, reducing configuration drift, improving monitoring ...