326 to 350 of 634 Incident Management Jobs in the UK

clients, understanding their evolving needs, and offering relevant technology solutions. Collaborate with the sales team to ensure seamless delivery of recommended products or services. Incident management: Take ownership of escalated tickets, ensuring all issues are resolved within the agreed service levels and maintaining excellent communication with clients throughout. … Administrator, or equivalent. Cloud services: Experience with cloud platforms and services, particularly Microsoft 365. Security awareness: Understanding of IT security best practices, including firewall management, antivirus solutions, and data protection policies. Project experience: Exposure to IT project work, such as migrations, deployments, or upgrades. Salary ...

active role within the team and contribute to our strong support network. Previous experience of working on a Service Desk and using service management tools would be desirable. Please note for any NHS candidates in substantive roles applying for fixed terms contract positions (both for internal and external applicants … quality and consistent service delivery at all times. be part of a team who raises users requests for support on the CSU IT Service management system and will be responsible for handling requests throughout the incident management lifecycle within agreed key performance indicator timescales. be expected ...

improvement of enterprise applications and digital services.This is a senior hands-on role for an individual who combines deep technical expertise with strong stakeholder management skills and a passion for engineering excellence. You will be responsible for defining architecture, establishing engineering standards, overseeing delivery, and ensuring solutions are scalable … technical concepts into clear business outcomes and influencing strategic technology decisions.Ensure Operational Stability – Oversee the support and maintenance of critical applications, ensuring reliability, effective incident management, and ongoing service resilience. Key Skills & Experience Experience within financial services, insurance, pensions, or investment management environments or through a consultancy ...

security awareness and training programmes across the organisation. Manage phishing simulation campaigns and use insights to improve colleague security behaviours. Produce compliance, audit and incident reports for senior management and governance groups. Work with internal teams and external partners to strengthen security controls and reduce organisational risk. Promote … compliance tools, including Purview, Defender, Entra ID and Intune. Experience delivering phishing simulation programmes and analysing behavioural data. Understanding of UK GDPR and incident management requirements. Health and safety awareness. Housing sector knowledge. What we offer Hybrid working & flexibility supporting work-life balance Generous annual leave starting ...

Third Party Risk & Site Management, Director (AVP equivalent)GlasgowJR033710We're seeking someone to join our team as Third Party Risk & Site Management - Director (AVP equivalent) to manage the day to day operations, infrastructure oversight, audits, and risk compliance of Offsite Delivery Centers (ODCs) across EMEA. This role serves … primary point of contact for site level governance, escalations, and incident management, ensuring ODCs operate in line with Firm control frameworks and regulatory requirements.In the Corporate Services division, we empower our businesses by creating collaborative workplace solutions and commercial services that enhance the employee and client experience, while ...

deliver effective technical training for diverse audiences. Strong understanding of enterprise IT infrastructure, security platforms and integrated systems. Proficiency with security tools, including vulnerability management, access control and incident management systems. Experience analysing security incidents, identifying trends and supporting remediation. Working knowledge of networking, operating systems ...

scale. This is a hybrid role, with two days a week expected in the London office. Main Duties and Responsibilities Strict IaC Management : Define, version, and manage multi-cloud GPU and CPU infrastructure strictly through modular, reusable Terraform. GitOps & GitFlow : Enforce rigorous GitFlow branching strategies, code reviews, and automated … Azure DevOps Pipelines : Design, build, and maintain secure, high-speed CI/CD pipelines within Azure DevOps to automate code promotion and MLOps workflows. Incident Management : Lead the response, containment, and resolution of critical platform outages, serving as a primary escalation point for high-priority cloud and infrastructure ...

occasional weekend work involved. What youll be responsible for Logging calls, providing swift and accurate support, and resolving issues in line with our incident management standards. Tackling hardware, software, email, password resets, mobile devices, and IT equipment issues with empathy and determination. Resolving incidents/problems quickly … administration Knowledge of operating systems, Google Workspace/Chrome OS, Windows 11, macOS and Android. Experience with basic networking and monitoring tools, mobile device management, and can resolve common print solution issues Experience with ITSM platforms, Jira Service Management, or other recognised tools A customer service mindset. Someone ...

frequent product launches and releases, working closely with Development, Product, Testing, Security and IT teams to ensure platforms are ready for live service. Lead incident management, root cause analysis and service improvement activities, ensuring issues are resolved effectively and lessons are applied. Manage monitoring and observability, using tools … platform performance. Oversee cloud infrastructure, environments and costs, identifying opportunities for optimisation and improved efficiency. Support the implementation of secure networking, CDN and certificate management solutions, including technologies such as Akamai or Cloudflare. Maintain operational standards, documentation, runbooks, KPIs and SLOs across the DevOps function. Manage third-party suppliers ...

Windows Services and web services using WCF and Web API.Proficiency with Visual Studio (2022 or newer) and TFS (DevOPS 2022).Experience in Change and Incident Management environments with strict SLAs.Ability to coordinate application releases and ensure seamless implementation processes.Familiarity with both Agile and Waterfall project delivery methodologies.Hands … experience with DevOps practices, tools, and continuous integration/continuous deployment (CI/CD) pipelines.Desirable Skills.NET Core Razor pages.Advanced database management with SQL Server versions 2014/2016/2022.Experience with Telerik Kendo Tools, JQuery, JavaScript, and Ajax.Knowledge of Entity Framework 6.0, LINQ, Lambda Expressions, and Razor syntax.Familiarity with ...

services using WCF and Web API. Proficiency with Visual Studio (2022 or newer) and TFS (DevOPS 2022). Experience in Change and Incident Management environments with strict SLAs. Ability to coordinate application releases and ensure seamless implementation processes. Familiarity with both Agile and Waterfall project delivery methodologies. Hands … experience with DevOps practices, tools, and continuous integration/continuous deployment (CI/CD) pipelines. Desirable Skills .NET Core Razor pages. Advanced database management with SQL Server versions 2014/2016/2022. Experience with Telerik Kendo Tools, JQuery, JavaScript, and Ajax. Knowledge of Entity Framework 6.0, LINQ, Lambda ...

Expected) The Opportunity We're supporting a major enterprise technology programme seeking an experienced Azure DevSecOps Engineer to take ownership of cloud platform, release management and deployment activities. This is a hands-on contract opportunity where you'll act as the technical lead for Azure DevOps and platform operations … primary SME for platform-related activities Leading troubleshooting, root cause analysis and platform optimisation initiatives Implementing monitoring, logging, alerting and observability solutions Supporting incident management and disaster recovery activities Driving continuous improvement across the DevOps ecosystem About You You'll be a highly capable DevOps or Platform Engineer ...

operations/end-user support position with ownership of day-to-day support, workplace infrastructure, asset handling and participation in local projects. Key Responsibilities Incident Management: Process and resolve IT service requests and incidents using ServiceNow. Office Support: Perform daily walkthroughs of office and meeting room areas, proactively … troubleshooting equipment and functionality. Technical Support: Act as the local IT contact for hardware/software troubleshooting, network issues, and mobile device management. Asset Management: Handle lifecycle replacements for laptops, desktops, tablets, and mobile phones, including inventory management for joiners and leavers. Project Participation: Assist in local ...

installation, configuration, administration, maintenance, monitoring, and modernization of storage platforms supporting IBM z/OS environments.The successful candidate will oversee all aspects of storage management, including disk and tape storage, backup and recovery, disaster recovery, storage capacity planning, replication technologies, and storage software lifecycle management. The role also involves … aspects of mainframe disk and storage administration, including installation, removal, upgrades, updates, provisioning, restoration, and ongoing support.Perform daily operational activities, including health checks, incident management, monitoring, and issue resolution.Plan and implement storage capacity expansions and infrastructure changes.Configure, administer, and maintain storage resources supporting databases, VSAM files, work datasets ...

workflows to increase operational efficiency and reduce manual intervention.Evaluate system designs and architectures for reliability, performance, security, and efficiency, ensuring best practices are followed.Lead incident response efforts and conduct deep-dive root cause analysis to implement long-term, innovative technical solutions.Develop and maintain comprehensive runbooks and procedures for incident … other containerization technologies Familiarity with CI/CD pipelines and tools such as Azure DevOps, Jenkins, Argo CD, Helm, GitHub.Experience with monitoring tools and incident management processes like Prometheus, Grafana, New Relic, DataDog, Splunk, Cloudwatch, Sumologic etc.Extensive understanding of networking and security concepts.Bonus Points For:Specialized SRE observability ...

based.We are looking for an experienced and credible cyber security leader to join our Information & Cyber Security function as Director, Third Party Intelligence & Incident Investigations. This is a high-impact leadership role within Client & Third Party Security, a specialist team responsible for helping the Bank understand, assess and manage … broader threat-led, risk-focused and intelligence-enabled approach to third party security risk management.Key ResponsibilitiesLead and mature the Bank’s third party incident investigations and intelligence programme, ensuring alignment with the wider Information & Cyber Security strategy and the Bank’s approach to managing third party cyber security risk.Oversee ...

environments at scale.Core Technical SkillsAdvanced expertise in Unix/Linux systems administration, including performance tuning, troubleshooting, and scriptingStrong proficiency in Git and source control management, including branching strategies and integration with CI/CD pipelinesProven experience with infrastructure automation, particularly Ansible, in large enterprise environmentsSplunk Platform ExpertiseHands-on experience … managing large-scale Cribl environments, including:Distributed deployments with hundreds of Worker NodesExtensive Edge node infrastructuresStrong knowledge of data routing, pipeline optimization, and operational management at scaleDesirable SkillsExperience in development and/or support of Banking applications Exposure to Major Incident Management processes Experience working within large ...

workloads including model hosting, vector databases and API gateway services. Implement and operate LLMOps tooling, including model registries, evaluation frameworks, monitoring pipelines and prompt management solutions. Configure and secure API gateways for internally developed AI services and third-party integrations, including Model Context Protocol (MCP) connectors. Provision and maintain … rapid AI development and experimentation. Work closely with Information Security and Compliance teams to ensure environments meet regulatory, governance and data residency requirements. Support incident management activities and maintain service levels across the AI platform. Own cloud cost governance, including budgets, quota management, spend monitoring and optimisation ...

based. We are looking for an experienced and credible cyber security leader to join our Information & Cyber Security function as Director, Third Party Intelligence & Incident Investigations . This is a high-impact leadership role within Client & Third Party Security, a specialist team responsible for helping the Bank understand, assess … threat-led, risk-focused and intelligence-enabled approach to third party security risk management. Key Responsibilities Lead and mature the Bank's third party incident investigations and intelligence programme, ensuring alignment with the wider Information & Cyber Security strategy and the Bank's approach to managing third party cyber security ...

performing security team. About the Role As the SOC Manager, you will be responsible for leading the Security Operations Centre, ensuring effective security monitoring, incident response and threat intelligence capabilities while shaping the future direction of the SOC. Working closely with internal stakeholders, external vendors and managed security service … experience with the ability to develop and evolve SOC capabilities. Demonstrated experience leading and managing high-performing cyber security teams. Strong understanding of security incident management and response processes. Experience delivering and managing effective security monitoring capabilities. Proven experience in threat intelligence, threat assessment and cyber risk management. ...

will play a key role in detecting, investigating and responding to cyber threats, while helping to improve the organisation's overall security monitoring and incident response capabilities. The role combines hands-on security operations, tooling optimisation and continuous improvement across a varied technology estate. Key responsibilities: Monitor, triage … investigate security alerts and incidents across IT, cloud and OT environments. Lead or support incident response, including containment, eradication, recovery and escalation. Develop and optimise SIEM detection rules, EDR policies and security monitoring capabilities. Reduce false positives and improve detection coverage using threat intelligence and incident learnings. Investigate ...

Ensure infrastructure deployments are consistent, version-controlled, and policy-compliantManage drift detection, environment consistency, and release governanceAzure Core Platform SkillsHands-on engineering across: Subscriptions, Management Groups, RBAC, PolicyVirtual Machines, Storage, Backup, DRAzure Monitor, Log AnalyticsPrivate Endpoints and secure service exposureImplement secure-by-design configurations aligned to enterprise cloud controlsAzure … Microsoft Entra ID (Azure AD) configurations and integrationsImplement RBAC, SSO, and least privilege access modelsAssist with security controls, compliance policies, and remediation activitiesMonitoring, BAU & Incident ManagementSupport business-as-usual (BAU) cloud operations across environmentsMonitor cloud services using Azure Monitor, Log Analytics, and alerting toolsInvestigate incidents, perform root cause analysis ...

collaboration, automation and AI capabilities, including governance for M365 Copilot, Copilot Studio, Agents and Power Platform integrations.Maintain service reliability, platform security, compliance, operational health, incident management, continuous improvement and cost optimisation across productivity services.Build and coach high-performing engineering teams while managing stakeholders, vendors, partners and budgets … observability, SRE practices and operational resilience.Security, compliance and governance expertise across critical enterprise platforms, including AI governance and secure Copilot adoption.People leadership and delivery management skills, with experience leading internal, outsourced and remote engineering teams to deliver through others.Stakeholder, vendor and partner management skills, including roadmap ownership, investment ...

comms-related queries, resolving issues efficiently, escalating where appropriate, and ensuring outstanding service delivery for both our internal teams and partner environments. Key Responsibilities: Incident Management: Act as the first point of contact for telecoms-related incidents, logging, categorising, and prioritising faults in line with ITIL best practice. … Service Level Management: Manage and resolve tickets within agreed SLAs, ensuring timely response, accurate updates, and clear documentation throughout the incident lifecycle. Ownership & Escalation Control: Take full ownership of incidents, aiming for First Contact Resolution (FCR), and escalate to Comms Specialists or third-party carriers with clear diagnostics ...

contributes to the protection of brand and reputation.Key Purposes:•Responsible for the protective monitoring of systems and networks, specifically security information and event management (SIEM).•Supporting Operational Security and Service Delivery Teams, to ensure they have up-to-date and effective technical security controls.This job role … utilise SIEM and available data to pro-actively monitor, identify, analyse, and respond to security threats.Incident detection, reporting, initial analysis/investigation, and incident prioritisation, to support the Security Incident ProcessImplementation and support of SIEM configuration - dashboards, rules, alerts, correlations, watchlists, reports etcUtilising other security technologies to enhance ...