351 to 375 of 1,206 Incident Management Jobs in the UK

Global Security (GS) Team provides security protection, investigation, resiliency and crisis management services in support of J.P. Morgan Chase, its employees, customers, assets, and facilities throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, Security Guard management, alarm … appropriate governance, leadership and resources for all security related aspects of the project Ensure effective communication and escalation of overall program status, implementation plans, management issues, priorities and risksDevelop, implement & monitor performance metrics to ensure security scope, schedule, cost, quality, and resources are aligned with the broader project goals ...

Global Technology team, you will be a key contributor on the infrastructure side of the team, supporting the cloud infrastructure that underpins Portfolio Management capabilities for the Fixed Income business. You will help build, manage, and support the AWS infrastructure for various portfolio management services — including what … reliable, scalable, and production-ready. You will be part of a cross-functional team of engineers and product owners building the Spectrum Portfolio Management Fixed Income product, working primarily on a large, Terraform-driven estate on AWS, with the opportunity to grow into server-side development in Java (Spring ...

Intelance is a UK advisory and assurance firm building a formal Cyber Incident Exercising service aligned with the NCSC CIE Technical Standard. We are appointing an experienced Team Lead as an associate contractor to lead the design, delivery and assurance of organisationally significant tabletop and live play exercises … work, facilitated sessions and travel to client sites across the UK. Tasks Lead the complete Design, Develop, Conduct and Evaluate life cycle for cyber incident exercises. Scope exercises with clients and agree objectives, participants, assumptions, dependencies, safety controls and success measures. Design credible threat led scenarios using current threat ...

based CI/CD pipelines, AWS environments and infrastructure-as-code workflows. This includes improving SAST, software composition analysis, secret scanning, IaC scanning, vulnerability management and AWS misconfiguration management so that findings are actionable, low-noise and owned by the right teams. … security mindset: you know how to work with engineers, explain risk clearly and design controls that help teams move securely without unnecessary friction. Vulnerability management at scale: experience improving how application vulnerabilities, dependency risks, bug bounty findings, penetration test findings and advisories are identified, prioritised, owned and remediated across ...

service-led banking powered by modern technology.Job PurposeSupport the Bank's data privacy and data protection activities through the administration of the Privacy Management Framework, data protection risk management processes, regulatory compliance activities, privacy governance reporting and records management. The role provides an entry point into privacy … information management, developing practical experience across data protection, regulatory compliance, operational resilience and information governance whilst supporting the effective operation of the Bank's privacy framework.To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes ...

Troubleshoot and resolve complex infrastructure issues, identifying root causes and implementing permanent solutions. Support infrastructure projects, technical implementations and service improvements. Contribute to major incident management, problem management and continual service improvement. Automation & Continuous Improvement Identify repetitive operational tasks and develop automation solutions to improve efficiency. Create … automation using PowerShell, Power Automate, Python and other suitable technologies. Develop automated deployment, monitoring, reporting and administrative processes. Support Infrastructure as Code and configuration management where appropriate. Document automation solutions and share knowledge across the wider ICT team. Promote automation best practices and continuous improvement. Collaboration Work closely with ...

constructive feedback, and conduct performance reviews. Motivate and engage the team to ensure high morale and productivity. Effectively delegate and prioritise tasks for efficient incident resolution and request fulfilment. Manage requests following standard project management methodology (plan, build, deliver, run) with associated reporting. Desirable skills Overall Experience & Qualifications … amplification. Proficiency with various display technologies (LED walls, LCD displays, projectors, interactive whiteboards) and associated calibration/optimisation. Experience with digital signage platforms, content management systems, and display network management. Understanding of live streaming, video recording, and content distribution technologies. Network & Infrastructure: Strong understanding of AV over IP technologies ...

learning products. As the team takes end-to-end ownership of the platforms it runs, you will build the CI/CD, observability, and incident-management practices that keep those services stable, secure, and performant across international markets.This is a Vice President-level role and an integral part … responsibilitiesOwns and evolves the team's CI/CD pipelines, release automation, and deployment toolingEstablishes reliability practices (SLOs, error budgets, runbooks) and leads production incident response and post-incident reviewBuilds and operates observability across the team's AI/ML services (metrics, logging, tracing, alerting)Automates infrastructure provisioning ...

activities to enhance overall service delivery.In this role, You willUnderstand functional requirements and translate business requirements into technical database specifications.Provide production support and release management for Db2 database environments.Design, implement, and maintain physical database structures and configurations.Build, review, test, implement, and support application database releases.Implement and manage RACF/… database migration, upgrade, and data conversion initiatives.Perform root cause analysis and provide timely resolution of database-related incidents and problems.Demonstrate strong analytical and problem-management capabilities to resolve complex technical issues.Provide consulting services on database performance monitoring, tuning, capacity planning, and optimization.Coordinate with development teams during project implementations ...

activities to enhance overall service delivery.In this role, You willUnderstand functional requirements and translate business requirements into technical database specifications.Provide production support and release management for Db2 database environments.Design, implement, and maintain physical database structures and configurations.Build, review, test, implement, and support application database releases.Implement and manage RACF/… database migration, upgrade, and data conversion initiatives.Perform root cause analysis and provide timely resolution of database-related incidents and problems.Demonstrate strong analytical and problem-management capabilities to resolve complex technical issues.Provide consulting services on database performance monitoring, tuning, capacity planning, and optimization.Coordinate with development teams during project implementations ...

Lead the day-to-day delivery of planned and reactive maintenance services. Manage contract performance against SLAs, KPIs and quality standards. Oversee fault response, incident management and service recovery activities. Maintain strong customer and stakeholder relationships. Manage maintenance teams, help-desk staff and subcontractors. Ensure compliance with safety … life-cycle initiatives. Attend customer meetings, contract reviews and operational site visits. About You You will have: Proven experience in Field Service Delivery, Maintenance Management or Technical engineering operations. Knowledge of CCTV, Public Address, Customer Information Systems, Help Points or IP-based communications systems & M&E systems. A strong ...

learning products. As the team takes end-to-end ownership of the platforms it runs, you will build the CI/CD, observability, and incident-management practices that keep those services stable, secure, and performant across international markets. This is a Vice President-level role and an integral … evolves the team's CI/CD pipelines, release automation, and deployment tooling Establishes reliability practices (SLOs, error budgets, runbooks) and leads production incident response and post-incident review Builds and operates observability across the team's AI/ML services (metrics, logging, tracing, alerting) Automates infrastructure provisioning ...

role is hybrid with office presence 3 days per week Liverpool We’re looking for a Director of Product & Technology to bring together product management and engineering across Love2shop. This is a senior leadership opportunity to shape how products are discovered, built, launched and continually improved, while creating clear … product-led operating model with clear ownership, disciplined governance and a strong focus on customer and business outcomes. Build and embed a strong product management model covering product vision, discovery, customer insight, roadmaps, release readiness and lifecycle performance. Own the Love2shop product roadmap process, translating commercial priorities into coherent ...

systems, and database services. The role has direct accountability for the Database Administration (DBA) team and ensures high availability, performance, security, and effective lifecycle management of all infrastructure assets. Responsibilities will include: Infrastructure Strategy & Architecture Define and own the IT infrastructure strategy, aligned to businessobjectives, technology roadmaps, and enterprise … andonpremiseenvironments. Ensure infrastructure designs are secure, resilient, scalable, andcosteffective. Evaluate emerging technologies and vendor solutions to support innovation and operational efficiency. Infrastructure Operations & Service Management Oversee thedaytodayoperation of infrastructure services, ensuring high availability, performance, and reliability. Ensure effective monitoring, incident management, problem management, and capacity planning. ...

best practices.Oversee IT operations, including infrastructure, support, applications and cybersecurity to ensure system stability and service continuity.Act as deputy for cybersecurity monitoring, threat management, incident response and improvement of protective controls.Assist with IT budgeting, cost control, vendor management and procurement to ensure effective financial governance.Maintain strong collaboration … compliance requirements.Lead and/or support IT projects including planning, resourcing, tracking, reporting and risk management.Prepare reports, documentation, KPIs and updates for Senior Management and the Board when required.Act as deputy for the Head of IT during absence, taking responsibility for escalation, decision-making and operational oversight.Perform other duties ...

Command Centre during their shift, providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security.This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position. The successful candidate will sit across multiple specialist … ResponsibilitiesAct as the senior operational authority for the Command Centre during assigned shifts.Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations.Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues.Set operational priorities and ensure the appropriate specialist teams ...

take your career wherever you want it to go. Join EY and help to build a better working world. Director – DSO – UK Data Incident Investigations Strategic LeadAbout EY: At EY, we are committed to building a better working world. EY is looking to strengthen its enterprise data incident handling and investigation capability to improve consistency, speed and governance in suspected data incident triage and investigation. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting-edge security transformation programs and services. The opportunity: As a director, you will ...

Provider specialising in Microsoft Cloud & Digital TransformationYour Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team LeadershipWho We AreNexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital … recovery activities.• Become a trusted operational contact for key Managed Service customers.• Deliver service reviews, performance reporting and continual service improvement initiatives.• Drive problem management and root cause analysis to reduce recurring issues.Service Improvement• Assess the current operation and build a practical roadmap for continual improvement.• Improve HaloPSA workflows ...

delivery locations in Nottingham. The successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time fix rates … ensuring SLA’s are met, and wider call management. What you’ll do Technical 80% Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other ...

specialising in Microsoft Cloud & Digital Transformation Your Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation … recovery activities. • Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA ...

take your career wherever you want it to go. Join EY and help to build a better working world. Director – DSO – UK Data Incident Investigations Strategic Lead About EY: At EY, we are committed to building a better working world. EY is looking to strengthen its enterprise data incident handling and investigation capability to improve consistency, speed and governance in suspected data incident triage and investigation. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting-edgesecurity transformation programs and services. The opportunity: As a director, you will lead ...

control and audit-ready governance artefacts. Identify delivery risks and blockers early, driving appropriate actions and escalation to keep projects on track. Reporting & Stakeholder Management Own regular project and service reporting, providing clear and concise updates on progress, delivery confidence, RAID status, supplier activity, financial position, key decisions … suppliers to maintain alignment and resolve blockers. Facilitate meetings and discussions in a way that drives clear decisions, ownership and follow-through. Financial & Supplier Management Support financial management across IT projects and technology services. Track budgets, forecast costs, monitor purchase orders, review invoices and provide visibility of supplier ...

commodity hosting, internal IT, and end-user environments across all portfolio companies. Owns cloud and hosting strategy in conjunction with Head of Infrastructure - central management of Azure cost optimisation, reserved instances, and FinOps discipline. Security Operations Owns security operations implementation end-to-end; liaises with DevSecOps and the CISO … provides governance counterbalance. Manages joiner/leaver management and identity/access management across the estate, informed by the CISO on policy. Resilience & Continuity Accountable for DR planning, backup testing, and BCP across the portfolio. Senior escalation point for incidents, infrastructure risk, and business continuity across the group. ...

commodity hosting, internal IT, and end-user environments across all portfolio companies. Owns cloud and hosting strategy in conjunction with Head of Infrastructure — central management of Azure cost optimisation, reserved instances, and FinOps discipline. Security Operations Owns security operations implementation end-to-end; liaises with DevSecOps and the CISO … provides governance counterbalance. Manages joiner/leaver management and identity/access management across the estate, informed by the CISO on policy. Resilience & Continuity Accountable for DR planning, backup testing, and BCP across the portfolio. Senior escalation point for incidents, infrastructure risk, and business continuity across the group. ...

stack, including Zscaler, EDR, SIEM and vulnerability management. The Opportunity As Senior Cyber Security Engineer, you’ll take ownership of CyberArk and privileged access management solutions throughout their lifecycle—from initial discovery and architecture through to deployment, integration and ongoing optimisation. You’ll act as the senior escalation point … central role in strengthening clients’ security environments by: Owning the design, deployment and operation of CyberArk solutions across managed client environments. Managing vaulting, session management, secrets management and privileged threat analytics. Designing PAM onboarding programmes covering discovery, scoping, policy design and rollout. Integrating PAM with Entra ID, conditional ...