876 to 900 of 1,283 Incident Management Jobs in the UK

technical support to staff, acting as a key point of contact for IT queries. This includes resolving incidents efficiently, maintaining accurate records within the incident management system, and supporting users both remotely and in person. You’ll help maintain and improve the Authority’s IT environment, including hardware ...

/ECS and containerised workloads in production environments. Site Reliability Engineering (SRE) & Operational Excellence – Proven experience improving platform reliability, resilience, observability and incident management through SRE principles, automation and data-driven operational practices. DevOps & Automation Mindset – Experience with CI/CD pipelines (Jenkins, Azure DevOps), Infrastructure-as-Code ...

payment systems, working closely with architects and engineering leaders to align with business and technology strategy.Drive engineering excellence through DevOps, automation, operational improvements and incident management, reducing repeat failures and improving service performance.Mentor and support engineers through coaching, code reviews and knowledge sharing, helping to build strong payment ...

over 30 years, we are trusted by transport authorities, bus operators and rail operators worldwide. Our software spans planning and scheduling, control room and incident management, safety and compliance, customer information and commercial analytics for bus and rail operators and transport authorities, along with Asset Management. Role Purpose ...

over 30 years, we are trusted by transport authorities, bus operators and rail operators worldwide. Our software spans planning and scheduling, control room and incident management, safety and compliance, customer information and commercial analytics for bus and rail operators and transport authorities, along with Asset Management. Role Purpose ...

Windows, troubleshooting, diagnosing, imaging/deployment and software installation.• Serves as company liaison with customer on administrative and technical matters.• Provide technical support and incident management service desk functions (Service Now)• Reviews, troubleshoots, and approves operational quality desktops, notebooks, and associated peripherals (Windows ...

Pulumi, Kubernetes, Docker Strong knowledge of DevOps principles, CI/CD pipelines, and engineering best practices Experience driving operational excellence including reliability, monitoring, and incident management Ability to influence and communicate effectively with senior stakeholders and non-technical audiences Commercial awareness with experience managing budgets and optimising platform ...

logging solutions. We use OpenTelemetry, AWS Cloudwatch and SigNoz so experience with them is a bonus.Basic SRE knowledge, and experience in alerting and incident management platforms (eg. incident.io, Pagerduty)Proven ability to provide and support strong and scalable CI/CD pipelinesLinux, Git, Docker and good scripting skills ...

security domains. Desirable Awareness of core technology landscape and retail systems, and how cyber risk translates into customer and business impact. Understanding of cyber incident management models and escalation frameworks across enterprise environments. Experience with product methodologies and service-oriented delivery models. Exposure to data analytics and insights ...

technical solutions.Mentor and coach engineers at all levels, sharing knowledge and creating opportunities for technical growth and development.Drive operational excellence through effective monitoring, alerting, incident management and continuous learning from production events and operational insights.Who You AreYour skills and experience will include:Proven track record developing high-performing ...

users Take ownership of product development, from feature discovery, to the breakdown of work, and its implementation End-to-end application support, including production incident management Embrace agile methodologies and user-centred thinking Engage in a culture of continuous improvement by attending events such as blameless post-mortems ...

senior operational authority across multiple sites, responsible for the resilience, performance and compliance of critical engineering infrastructure and integrated facilities management services. Working closely with the Strategic Client Director and supported by Technical IFM Managers at each location, you'll lead teams, suppliers and stakeholders to deliver outstanding service … role that combines strategic leadership with hands-on operational oversight. You'll drive engineering excellence across electrical and mechanical systems, oversee business continuity and incident management, ensure robust compliance and governance standards, and shape long-term asset and lifecycle strategies. You'll also be accountable for the successful ...

will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full-stack observability solutions, including application ...

resolving issues on different types of devices. You'll be knowledgeable about Windows, Active Directory, Office 365, VPNs, and networking, as well as Incident Management. You'll have excellent people skills. Be comfortable supporting users at all levels as providing 'face-to-face' support for important stakeholders ...

installation and maintenance. Essential: proven experience operating in a Db2 data sharing environment. Strong expertise in Db2 production support, maintenance, performance tuning, and incident management. Experience with distributed connectivity and supporting application teams to maintain service integrity. Scripting/programming capability (e.g., REXX; COBOL advantageous). Strong analytical/ ...

Extensive experience with AWS Databricks platform administration and engineering support is a MUST. Strong understanding of SRE principles, including SLIs, SLOs, error budgets, and incident management. Experience with monitoring tools, automation frameworks, and CI/CD pipelines. Hands-on experience using enterprise-authorized AI-assisted software development tools within ...

Delivery: Building new platform components, from initial design to deployment.Operational Support: Ensuring the health and stability of our systems through on-call rotations and incident management.Business as Usual (BAU): Continuous maintenance, improvements, and support for audits and compliance.Tech stack and tools:Python, Ruby, Golang;Terraform;Atlantis AWS, GCP;Kubernetes ...

road.Manage the printer fleet end-to-end, including setup, maintenance, and troubleshooting.Maintain FOB office environments to ensure they are always in excellent working order.Incident Management & Root Cause AnalysisInitiate tracking of potential business blocking issues and partner with engineering teams to drive to full resolution.Go beyond the quick fix — conduct ...

quality and reliability in the shopping funnel: set engineering quality and operational excellence standards, and ensure robust CI/CD, monitoring, alerting, and incident response practices are consistently applied.Move fast with incomplete information — make well-reasoned decisions without waiting for certainty or broad consensus, and validate assumptions through small … product and domain contexts.Minimum Qualifications:Bachelor's Degree or Equivalent Level; Technical Degree Preferred.8+ years of relevant professional experience and 3+ years of people management experience.Experience managing engineering teams with end-to-end ownership of services or domains, including design, implementation, deployment, and ongoing operations for production services ...

that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management ...

quality and reliability in the shopping funnel: set engineering quality and operational excellence standards, and ensure robust CI/CD, monitoring, alerting, and incident response practices are consistently applied. Move fast with incomplete information — make well-reasoned decisions without waiting for certainty or broad consensus, and validate assumptions through … domain contexts. Minimum Qualifications Bachelor's Degree or Equivalent Level; Technical Degree Preferred. 8+ years of relevant professional experience and 3+ years of people management experience. Experience managing engineering teams with end-to-end ownership of services or domains, including design, implementation, deployment, and ongoing operations for production services ...

Lead and oversee complex IT projects focused on Data Center and Infrastructure Migrations aligned with business goals. Manage project governance including budget control, risk management, scope maintenance, and delivery timelines. Coordinate project deliverables and proactively identify and resolve risks and issues. Engage with diverse stakeholders, facilitating decision-making … securing approvals at critical milestones. Optimize resource allocation and enhance team productivity. Track progress using advanced project management tools and report outcomes to senior management. Ensure compliance with organizational policies and industry best practices. Requirements Experience: 5–10 years in IT project management, specifically in Infrastructure and Data ...

Doist is seeking a Head of Cyber Defence and Incident Response to own the organisation’s cyber defence across a hybrid environment. You will monitor, detect, respond and recover, reporting to the CISO and guiding cyber defence operations including the MSSP. Focus areas include optimising tooling (SIEM, SOAR …/XDR, NDR), vulnerability management, and threat intel-driven prioritisation. You will drive threat and incident management with governance, metrics, and executive updates. #J-18808-Ljbffr ...

help our clients negotiate a rapidly changing world by working with them to manage and mitigate the risks they face. We specialise in management systems compliance & expert advice across a broad spectrum of standards, schemes & business improvement services including customised training & assurance. In Inspection Services, we certify safety critical … align with industry best practices and organizational goals.Foster a culture of service excellence, collaboration, and continuous learning within the team.Key Responsibilities:Team Leadership and Management:Oversee the daily operations of the global Service Desk, ensuring consistent delivery of support services across.Line manage 3 Service Desk Team Leads ...

over 30 years, we are trusted by transport authorities, bus operators and rail operators worldwide. Our software spans planning and scheduling, control room and incident management, safety and compliance, customer information and commercial analytics for bus and rail operators and transport authorities, along with Asset Management. Role purpose … Junior IT Engineer. Key responsibilities Assist with installation and configuration of computer systems, networks, mobile devices, and cloud services under supervision. Support the management of user accounts and group access within Microsoft Entra ID under the direction of senior team members. Assist in the maintenance of the Microsoft ...