1st Line IT Support Analyst
- Hiring Organisation
- FlexIT Talent Solutions Ltd
- Location
- Yateley, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £30000/annum
resolve technical issues. Core role: Diagnose and resolve technical issues, escalating where necessary Support users across Microsoft technologies including Windows and Office 365 Maintain and update IT documentation and knowledge bases Deliver customer-facing support via phone, email, and in person as required Participate … solving skills Familiarity with Windows 7/10/11 Experience with Microsoft technologies including: Active Directory Group Policy and Server maintenance Office 365 (Exchange, OneDrive, SharePoint) Azure (basic understanding) Basic networking knowledge (IP addressing, DHCP, DNS) Knowledge of VM Ware/Virtualisation Experience with antivirus solutions ...