Customer Service Manager
- Hiring Organisation
- Aspire Jobs Limited
- Location
- Bournemouth, Dorset, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £55,000
knowledge-based AI customer support tool Monitor complaint trends and implement preventative measures Requirements: Proven experience in Customer Success/Customer Experience Management Strong call centre/contact centre background (essential) Experience managing teams (including remote/offshore) Ability to balance customer empathy with business needs Process-driven with … strong attention to detail Confident communicator with strong people management skills About the Business: A rapidly growing organisation within the telecommunications sector, offering a dynamic, fast-paced and energetic working environment. This is an excellent opportunity to join a business where you can make a real impact ...