26 to 50 of 132 Performance Improvement Jobs in England

volume is handled by third‐party vendors aligned by language and market, with in‐house L2 teams owning complex queries, escalations, and performance management across markets. In this role you'll be involved in these key areas: Managing channel, queue and team leader/agent performance across … house teams in Manchester, UK and Milan, Italy. Identifying trends in performance and conducting root cause analysis (e.g. Team Leader/agent productivity) to drive improved performance. Helping define new metrics, targets and best practices to drive improvements in Merchant experience (e.g. first touch resolution) Present market performance ...

excited about working for us and have most of the skills or experience we're looking for. About the role As our Performance & Insights Lead, you’ll play a pivotal role in shaping how our Helpdesk and Operations teams understand and improve performance. Sitting within Workforce Management … build confidence in using data across the business. What you’ll be doing Lead the design and delivery of trusted, scalable management information and performance insight. Translate complex, multi-source operational data into concise recommendations for senior leaders. Own the interpretation of key measures including service levels, productivity, utilisation ...

skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role As our Performance & Insights Lead, you'll play a pivotal role in shaping how our Helpdesk and Operations teams understand and improve performance. Sitting within Workforce Management … build confidence in using data across the business. What you'll be doing Lead the design and delivery of trusted, scalable management information and performance insight. Translate complex, multi-source operational data into concise recommendations for senior leaders. Own the interpretation of key measures including service levels, productivity, utilisation ...

targets, that are critical to our production operations. Working within a fast-paced, high-technology manufacturing environment, you will develop sourcing strategies, manage supplier performance and ensure security of supply while supporting Pragmatic's continued growth. We are looking for candidates with demonstrable Procurement experience gained within the manufacturing … suppliers, driving collaboration, innovation and continuous improvement. Lead commercial negotiations covering pricing, contracts, service levels and long-term supply agreements. Measure and manage supplier performance through appropriate KPIs, supporting supplier development and performance improvement initiatives. Work collaboratively with suppliers to improve quality, delivery performance, sustainability ...

week, Monday to Friday Salary: £42,500 Basic Salary £50,000 OTE Our client, a well-established and highly successful business within the home improvement sector, is looking to appoint an experienced Telesales Manager to lead and develop their Birmingham-based telesales team. This is an exciting opportunity … motivated sales leader who enjoys coaching people, driving performance and creating a positive, results-focused culture. You'll be responsible for managing a team dedicated to converting high-quality enquiries into appointments for a nationwide field sales team, while continuously improving processes, quality and overall performance. Reporting directly ...

Board as Deputy Chief Executive. Reporting directly to the Chief Executive, you will play a pivotal role in shaping the strategic direction, operational performance and transformation of one of the largest acute healthcare organisations in the South East. As a key member of the Executive Leadership Team, you will … help drive high-quality patient care, support organisational recovery and performance improvement, and lead major transformation programmes across the Trust. This is a unique opportunity to influence the future of healthcare services through innovation, digital transformation, partnership working and operational excellence, while making a lasting difference to patients ...

management Establishing/sustaining/and improving ER process and process owner for operational matrices Drives ER processes including separations/terminations, absence management, performance management, workplace grievances, investigations and creation of required documentation to support those processes in close coordination with Legal teams. Review the Employee relations practices …/policies involving value violations (disciplinary process), grievance redressal process, performance deficiency process and suggest changes/improvements Guide & enable Business partner HR, Business leaders, Manager community on the following: Values adherence: Proactive measures to avoid the occurrence of various types of value digressions. In case of incidents ...

shaping the future of our UK supply chain capability. The role As Head of Planning and Logistics, you will lead the strategy, governance, and performance of planning and logistics activities, ensuring the seamless flow of materials, information, and resources from suppliers through to customers. You will champion the professionalisation … planning and logistics, driving best practice, continuous improvement, and capability development while empowering teams to operate with autonomy and accountability. Key responsibilities Lead the Planning function and associated governance , ensuring alignment with operational and strategic objectives Deliver robust Sales & Operations Planning (S&OP) , developing viable and resilient supply plans ...

develop and enhance dashboards, reports and automated reporting solutions that make complex information accessible and actionable. You’ll also: • Analyse operational and performance data to identify trends, variances, risks and opportunities • Monitor and report on KPIs, SLAs and customer outcomes • Work with stakeholders and clients to understand reporting requirements … data quality issues and ensuring reporting is accurate and consistent • Identify opportunities to automate and improve reporting processes • Support forecasting, capacity planning and operational performance modelling • Provide analytical insight for projects, business change and process improvement initiatives • Support regulatory, compliance and audit reporting • Maintain robust reporting documentation, data ...

innovation across its digital channels and omnichannel platforms. This is a key commercial leadership role, supporting the integration of finance and technology to optimise performance in a fast-paced, data-rich retail environment. This position has a clear path to Head of Finance within 18-24 months, offering … across eCommerce and retail tech channels. - Lead commercial financial planning and forecasting to support data-driven decision making, particularly in relation to digital product performance and ROI on tech investments. - Own financial input into brand and digital roadmap planning, helping product and digital brand teams build strategies rooted ...

Street, Liverpool Closing Date: 05/10/2026 Job Category: Data and Analytics Region/Division: Liverpool Business Unit: Job Introduction Job title: Performance and Intelligence Manager - Children and Young People’s Services A bit about us: Liverpool is home to vibrant, energetic, and engaged communities, people … supportive and ambitious organisation who are striving for excellence, we’d love to hear from you! The role: In this newly created role within Performance and Systems within Children and Young People’s Services, you will be responsible for the following: Lead on the development of analysis and analytical ...

extensive understanding of diverse HR functions. These encompass employee relations, employment law, organizational development, change management, training, talent management, manager coaching and performance evaluation. Previous exposure to areas such as benefits, compensation, staffing, and recruitment will be advantageous. Success in this role hinges on quickly establishing credibility … your region, working closely with sales leadership to ensure HR delivery aligns with commercial goals and supports Meltwater's growth Support compensation and performance cycle activity across your region, including performance cycle administration and management Support and guide managers through the full spectrum of employee relations matters, performance ...

wider UK health sector. We have expertise from strategy and operating model, through to delivery (including procurement and cost improvement), and a large focus on change through technology. In particular, we have an exciting partnership with Microsoft, leveraging their technologies, including Microsoft Copilot and AI-driven solutions to drive … backgrounds and expertise, however we would want the individual to bring at least one of the following sets of experiences and skills: Operational and performance improvement Technology implementation and transformation (delivering AI solutions, Microsoft Copilot agents, and other digital tools and programmes) Finance and cost improvement ...

resilient and high‐performing team who are capable of understanding and delivering on the technology vision and strategy, contribute to a culture of continuous improvement and take ownership of their career progression.. Manage and monitor the definition and realisation of team objectives that are aligned to individual, technology priorities. … budgetary accountabilities related to the team. Managing and supporting the identification, structure and management of training needs for the entire team, ensuring evidence‐based performance improvement and individual competency growth. Support in managing the relationship with third‐parties working on technology projects, ensuring third‐party deliveries are formally ...

scheme members, employers, and the broader pension systemplaying a vital role in strengthening retirement security nationwide. Are you passionate about using technology and continuous improvement to deliver better outcomes for customers? We are looking for a Pension Systems Engineer to join our Performance Improvement team and play … opportunity to make a real impact on the services we provide to our members while working in a collaborative environment that values continuous improvement, innovation and professional development. If you enjoy solving problems, improving systems and working with a wide range of stakeholders to deliver meaningful change ...

leading, motivating, and supporting your operational team to maintain exceptional health and safety standards, drive people engagement, and ensure the delivery of key performance indicators (KPIs) in a dynamic, 24/7 environment. This role exists to foster a culture of operational excellence, continuous improvement, and outstanding employee … employee experience, drive training/coaching, and address key people KPIs like labour turnover and absence %. Using your operational focus to contribute to performance improvement, maintain excellent housekeeping, and ensure adherence to food safety mechanisms. Leveraging your communication and numeracy skills to manage daily operations, deliver ...

leading, motivating, and supporting your operational team to maintain exceptional health and safety standards, drive people engagement, and ensure the delivery of key performance indicators (KPIs) in a dynamic, 24/7 environment. This role exists to foster a culture of operational excellence, continuous improvement, and outstanding employee … employee experience, drive training/coaching, and address key people KPIs like labour turnover and absence %. Using your operational focus to contribute to performance improvement, maintain excellent housekeeping, and ensure adherence to food safety mechanisms. Leveraging your communication and numeracy skills to manage daily operations, deliver ...

techniques such as discrete event simulation, mathematical programming or systems dynamics. Experience of working within or providing specialist modelling/analytical support for operational performance improvement, or developing analysis underpinning strategic change. Strong understanding of business issues and how advanced analytics can be used to support businesses … make better decisions. Experience in managing projects, from defining requirements, designing project plans and managing performance against plan through the project lifecycle. Experience in business development and the development of compelling proposals for new work. Effective communication skills to be able to work collaboratively with a team ...

using 8D, 5 Why and Ishikawa Corrective Actions: Manage CAPA and ensure issues are resolved effectively Supplier Quality: Support supplier audits, quality issues and performance improvement Project Support: Work with engineering and project teams through installation and commissioning Continuous Improvement: Identify opportunities to reduce defects, waste ...

dashboarding role. It's an operational control position for someone who can run high-volume processes day to day, spot issues early, and improve performance using data as a tool. Small errors in these areas can have major revenue and client impact - this role exists to prevent that. What … legal collections process, ensuring accuracy, controls, and timely execution Lead the fault management function, driving resolution speed, root cause analysis, and performance improvement Monitor day-to-day operations, identify issues, and prevent repeat failures Translate insight into action: controls, SOPs, escalations, and measurable process changes ...

services, from strategy through implementation, supporting organisations to improve population health and healthcare outcomes. Our work spans strategy and transformation, finance and performance improvement, and delivery accelerated by data,digitaland AI. We help clients understand their ambitions,identifyopportunities to create value, apply innovation in practice, and deliver sustainable … configuration of CF’s internal platforms and productivity tools, including Microsoft 365,Teamsand SharePoint Own oversight of SharePoint, including its structure,permissionsand continuous improvement, so that information is easy to find, properly governed and meets the confidentiality and information governance standards we work to, collaborating with the Operations ...

affect the successful delivery and adoption of our proposed solutions into the business.You will work collaboratively in cross-functional teams to drive continuous business performance improvement.As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that ...

Salesforce preferred). Experience working within a GPO, procurement, or solutions-based sales environment. Established network across hospitality Who Are Entegra: Entegra is a performance improvement company and the world s leading hospitality performance partner, helping clients buy better, operate smarter, and perform more sustainably. Leveraging over … Disability Confident Committed employer, we actively remove barriers to inclusion and ensure everyone has the chance to thrive. At Entegra, inclusivity drives performance we create an environment where every colleague feels supported, valued, and empowered to succeed. Plan B Talent Ltd is the embedded recruitment partner to Entegra. ...

Engineering, or a related field; a Master’s degree is a plus Identifying, assessing and leading on the implementation of opportunities for operational performance improvement, automation and AI-enabled operations management to reduce cost, increase productivity, and enhance customer experience. Performing data-driven diagnostics of operational performance ...

strategic partner to the business, owningrelationships with senior stakeholders, aligning product initiatives with overallcompany strategy, and providing a clear view of product performance, upcomingfeatures, and release timelines. The role also fosters a collaborative andaccountable environment across teams to support continuous delivery andimprovement. What You'll Do Deliver … build a resilient and high-performing team who can understand and deliver on the technology vision and strategy, contribute to a culture of continuous improvement and take ownership of their career progression. Delivers the definition and realization of team objectives that are aligned to individual, technology and NGED priorities. ...