101 to 125 of 131 Problem Management Jobs in London

driving reliability, performance, and operational excellence across Ricoh's hybrid cloud and on-prem environments. You will help shape SRE practices, support incident and problem management, embed automation, and ensure infrastructure operations meet the highest security and compliance standards, including ISO 27001. This is a hands-on technical … knowledge of Azure and on-prem infrastructure (IaaS, PaaS, networking, identity, storage) Hands-on experience with infrastructure-as-code (Terraform, ARM/Bicep), configuration management (Ansible, PowerShell DSC), and CI/CD tooling (Azure DevOps, GitHub Actions) Experience with monitoring and observability stacks Solid understanding of OS fundamentals (Windows ...

across business functionsImplement efficient data ingestion and integration workflows across cloud environmentsDrive adoption of data foundation initiatives and best engineering practicesCoordinate change, incident, and problem management processesMentor and guide junior data engineers on solution design and technical practicesPresent data insights, architecture reports, and recommendations to key stakeholdersEnsure implementation ...

model access, retrieval tooling, and evaluation workflows, so AI capabilities can move from prototype to production using standard platform patterns. CI/CD, Release Management & Test Automation Implement and maintain pipelines-as-code (e.g., GitHub Actions/Azure DevOps YAML) to established patterns, keeping builds, tests, and deployments reliable … fast. Execute and support release activities, following defined GitOps and change‐management processes. Write and maintain automated tests and quality gates within pipelines. Implement evaluation‐based quality gates for AI systems, including evals‐as‐code, regression suites against golden datasets, and human‐review thresholds where required. Infrastructure as Code ...

ensuring projects are completed on time, within budget, and to the highest quality standards. Creates, reviews, and maintains documentation, including design review, commissioning, and problem-solving papers. Implements and oversees quality control processes to ensure all construction activities meet design specifications and industry standards. Conducts detailed site walks … construction activities align with the approved design plans and specifications. Oversees the installation of power, cooling, networking, and structured cabling systems.ResponsibilitiesKey ResponsibilitiesConstruction Project Management-Project Planning and Execution:-Leads the construction of data centers by colocation providers, ensuring projects are completed on time, within budget, and to the highest ...

Academia The Technology Group (UK) is seeking a Problem & Service Delivery Manager to drive service quality, reduce recurring incidents, and improve ticket management across client environments. Based onsite in London, you will own and continuously improve Problem Management per ITIL; coordinate root-cause investigations and actions ...

environments and driving continuous improvement. The Role This role also involves contributing to security service improvements and core operational processes, including incident, change, and problem management, as well as supporting the design, implementation, and review of security controls. There may occasionally be a requirement to support ...

technical professionals across support, engineering and field services, creating a culture of accountability, ownership and customer focus. Working closely with Service Delivery, Account Management, Security and Professional Services teams, you will ensure clients receive a world-class service experience while driving automation, standardisation and operational efficiencies across the business. … drive performance, accountability and continuous improvement. Create a high-performing culture focused on service excellence, collaboration and customer satisfaction. Manage recruitment, onboarding, performance management and succession planning. Build clear development pathways for technical staff and future leaders. Service Operations Own day-to-day service performance across incidents, requests, escalations ...

business hours.To onboard new systems for support.To complete application support stability projects to improve current operational processes.To work with development teams to ensure change management process is implemented correctly.To work to create proactive solutions to ensure systems are resilientTo analyze and trend all incoming service request metrics to identify … interdependencies.Regulatory and Compliance Assurance: Understanding ternal regulatory mandates (e.g., SFTR, Dodd-Frank).Domain Knowledge: Comprehensive understanding of the trade lifecycle, including trade booking, collateral management, and settlement cycles.Familiarity with industry-standard Securities Lending platforms (e.g., Equilend, Pirum) and associated data interfacesQualifications:Experience in an Application Support role.Experience installing, configuring ...

cross-module dependencies without needing to be the configuration specialist for every module. Proven experience supporting complex live SuccessFactors environments, including production issue diagnosis, problem management, architectural remediation and service improvement. Strong understanding of SuccessFactors integration patterns, APIs, SAP Integration Suite/CPI and integration with …/S/4HANA and third-party platforms. Experience developing and reviewing solution architectures, design principles, roadmaps and architectural recommendations. Experience of SuccessFactors release management and assessing the impact of SAP's release life cycle on enterprise solutions. Strong understanding of security, roles, data, integration and non-functional considerations ...

teams and clients to ensure a prompt and effective resolution to bugs and issues. The ideal candidate will be analytical with an affinity for problem-solving and troubleshooting technical and software issues. They should be able to recognize, investigate, and escalate client-reported issues related to our platforms. … Interactive Brokers’ platforms Desktop applications (Windows, macOS, and Linux) Mobile applications (Android and iOS) Troubleshooting and support for Interactive Brokers’ web-based offerings Problem management with a focus on wide-scale technical issues Requirements Languages: fluency in English and Spanish is a must. Any other European language ...

resolve issues. Knowledge of Site Reliability Engineering (SRE) principles, with an understanding of system reliability, availability, and stability practices. Experience using issue tracking and problem management tools to log, report, and manage incidents through to resolution. Clear and concise written and verbal communication skills, with the ability ...

operations, lead major incident resolution, enforce rigorous security posture, and champion compliance within BPSS-governed and enterprise‐scale environments. Key Responsibilities Technical Leadership & Incident Management Serve as the senior Subject Matter Expert (SME) and primary escalation point for L3 network and security incidents, troubleshooting complex multi‐technology outages through … root cause analysis (RCA). Oversee enterprise incident, change, and problem management processes, ensuring strict alignment with SLAs, operational resilience, and Change Advisory Board (CAB) governance. Lead scheduled hardware/software lifecycle upgrades, firmware patching, and configuration hardening across all edge, campus, and core infrastructure. Provide escalation coverage ...

Trading Job Title: Automation Site Reliability Engineer (SRE) – Fixed Income Trading Location: London AMS is the world’s leading provider of Talent Acquisition and Management Services. Our Contingent Workforce Solutions (CWS) service, partner with Deutsche Bank to support contingent recruitment processes. On behalf of Deutsche Bank, we are looking … such as Grafana and Geneos. Troubleshoot complex production issues, drive root cause analysis and improve system resilience, performance and scalability. Support change, incident and problem management processes, maintaining clear technical and operational documentation. Skills and qualifications: Proven experience in SRE, Production Engineering, DevOps or production automation roles. Demonstrable ...

Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks. 'Together we're sharing new perspectives and transforming what it means to be a bank.' AMS is a global workforce solutions partner committed … such as Grafana and Geneos. Troubleshoot complex production issues, drive root cause analysis and improve system resilience, performance and scalability. Support change, incident and problem management processes, maintaining clear technical and operational documentation. The skills you'll need: Proven experience in SRE, Production Engineering, DevOps or production automation ...

operational stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering … risk reduction and resilience outcomes. Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution of Technology ...

operational stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering … risk reduction and resilience outcomes. Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution of Technology ...

operational stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering … risk reduction and resilience outcomes. Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution of Technology ...

expertise, troubleshooting and escalation support across D365 and associated systems Deliver technical projects, implement new solutions and maintain comprehensive system documentation Support incident and problem management, including root cause analysis and resolution of recurring issues Identify opportunities for innovation and continuous improvement across IT systems Collaborate with stakeholders ...

explain technical issues and trade‐offs to both technical and non‐technical audiences. Nice to have Experience supporting production platforms (monitoring, incident response, problem management, change control). Exposure to hybrid connectivity and on‐premises environments (Active Directory, DNS, firewalls, proxies). Exposure to migration projects (server, database ...

applications, file paths, integrations, networks and identity. Experience ofusing PowerShell or equivalent scripting for inventory, automation and validation. Experience ofworking within change, incident and problem management processes. Strong documentation skills, with experience creating clear technical documentation and runbooks. The ability to work collaboratively and communicate technical information clearly … with both technical and non-technical colleagues. A methodical approach to problem-solving, with the ability to take ownership, identify risks and follow issues through to resolution. Please note: You must have eligibility to work in the UK to be considered for this opportunity. Experience with Biblio or other ...

operational stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering … risk reduction and resilience outcomes. Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution of Technology ...

operation of critical infrastructure within the telecommunications sector. This is a 12-month contract opportunity based in Ipswich or London, working across complex Building Management Systems (BMS), Central Monitoring Systems (CMS), CCTV and wider infrastructure platforms. Key Responsibilities: Architecting and delivering next-generation BMS, CMS and CCTV systems Driving … operations teams to deliver end-to-end services Enhancing platform security, resilience, availability and performance at scale Supporting best practice in incident, change and problem management Creating clear, reusable runbooks, engineering standards and operational documentation Identifying opportunities to improve infrastructure delivery and introduce new technologies Job Requirements: Experience ...

role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end-to-end transition of digital projects into live operational services … ensuring that all activities align with NRW's corporate project management methodologies and standards. You will play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work closely with project ...

observability with Grafana Cloud, Elastic Cloud and AWS-native tooling, using well-designed logs, metrics, traces and alerts Take part in incident response and problem management, helping teams restore service quickly and turning lessons into lasting improvements Reduce toil by automating repetitive manual work and designing out recurring … resilience and operational control Help maintain strong multi-account governance, including permission boundaries, SSO and OIDC integrations, policy controls and auditability Contribute to cost management through better visibility, tagging, resource efficiency and cost-aware platform decisions Treat customer impact, data privacy and security as first-class considerations in design ...

production that minimize Application failures after release. Adding consideration of performance, scalability and security matters across design and implementation phases. Follow established incident and problem management processes, ensuring accurate ticket updates and clear communication with stakeholders and with any relevant people. Participating in definitions and configuration of Application ...