51 to 52 of 52 Problem Management Jobs in London

their discovery platform. Technical Consultancy Gather and document customer requirements through workshops and technical discussions. Advise customers on best practices for discovery, CMDB management, and ongoing operational processes. Identify opportunities to improve discovery coverage, automation, and data quality. Troubleshoot authentication, connectivity, and discovery issues across complex environments. Analyse discovery … discovered assets and improve overall estate coverage. Support CMDB audits and data validation activities to maintain high-quality asset information. Follow established IT service management processes, including Incident, Change, and Problem Management. Skills & Experience We're looking for someone who brings a combination of technical expertise, consultancy skills ...

during the 6 month probation period and then hybrid thereafter As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services … effective problem management. Exams towards certifications relevant for your role fully paid for by my client! 1st Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm) Holidays: 20 days per year, plus bank ...