126 to 130 of 130 Problem Management Jobs in London

complex incidents. People management. Line manage and support the ICT Support Analyst, providing clear priorities, regular feedback, coaching and practical technical guidance. Incident and problem management. Coordinate the response to significant or recurring incidents, identify root causes and make sure lessons lead to lasting improvements. Technical ownership. Take ...

complex incidents. People management. Line manage and support the ICT Support Analyst, providing clear priorities, regular feedback, coaching and practical technical guidance. Incident and problem management. Coordinate the response to significant or recurring incidents, identify root causes and make sure lessons lead to lasting improvements. Technical ownership. Take ...

step in their career, along with a upbeat personality and As a 2nd Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services … effective problem management. 2nd Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm) Holidays: 20 days per year, plus bank holidays. After 3 years continuous service, an extra day annual leave ...

toolsIdentity issues for escalation and communication, and provide solutions to the business and technology stakeholdersAnalyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructureRequired qualifications, capabilities, and skillsExperience or equivalent expertise troubleshooting, resolving … maintaining information technology servicesKnowledge of front office trading applications and Equities marketsExperience in Incident and Problem managementExperience in using Unix commandsStrong communication skills to translate technical language into meaningful business impact statementsWorking knowledge in one or more general purpose programming languages (Unix Shell, Python) plus an interest in learning ...

change, the Support Executive will report in to the head of support and client management. This role offers the ability to move towards product management as well as platform ownership or business analysis within a short space of time.The Support Analyst will be involved in:Provide technical and elements … Science focusExperience of supporting COTS applications at 3rd line levelFamiliarity with ITMS platforms (i.e. HP Service Desk, ServiceNow, BMC etc.), Incident, Change and Problem managementSQL, RDBMS (SQL Server and/or Oracle)IIS or equivalent Web Server, Server Administration (predominantly Windows)DNS and ADVirtualisation, Citrix, Digital Certificate Management ...