126 to 150 of 238 Problem Management Jobs in the UK

similar eCommerce platforms).Excellent IT delivery skills. Good knowledge and experience in IT Operations and Compliance Working experience in managing business during change management and rollout of projects Adept at creating and transforming business requirements into functional requirements and designs. Exceptional problem solving and sound decision making capabilities … solutions to guide requirement specifications and minimize package customizations. Be recognised as technical and functional expert in their respective working area by businessDrive Change Management and Adoption to ensure benefits are realised:Leading change management/user adoption of the solution, by providing expertise and good practices including ...

play a key role in ensuring critical services remain secure, resilient and aligned to business needs. You'll be responsible for service performance, risk management, continuous improvement initiatives and supporting the successful transition of new technologies into operational support. Key Responsibilities Oversee Infrastructure, Network and End User Computing services … Drive service performance across Incident, Request and Problem Management processes Manage operational risks, controls and compliance activities Identify and implement service improvements and efficiencies Support technical teams through coaching, development and mentoring Coordinate planning activities and contribute to Agile delivery practices Ensure successful transition of projects ...

Umbrella Location: Exeter Job Description Responsible for supporting, managing, and maintaining single applications or full application services suites. Key tasks include monitoring, batch process management, and user/security administration. May also involve end-user computing tasks like technical troubleshooting, hardware maintenance, and collaborating with Incident or Problem … multi-disciplinary team supporting Vortex and its users. Assist with testing, verification, and feedback on Vortex system functionality. General Skill Requirements Configuration Management: Maintain secure application configurations and accurate documentation. Service Availability and Capacity Management: Oversee components to meet business requirements and KPIs. Change Management: Implement authorized ...

FastAPI JavaScript, TypeScript React or Angular REST APIs, Swagger/OpenAPI SQL Server, PostgreSQL, NoSQL and vector databases Azure App Services, Azure Functions, API Management Docker, Kubernetes (AKS) Azure DevOps, Git repositories, CI/CD pipelines Power Platform exposure beneficial (Power Apps, Power Automate, Power BI) Authentication and security … Contribute to technical best practices, coding standards, and modern engineering approaches across the technology estate Follow ITIL-aligned processes for change, release, incident, and problem management Required Experience Strong commercial experience as a Full Stack Developer or Full Stack Engineer within Financial Services, Investment Management, Banking ...

Capital is urgently looking for a Technical Product Manager to join our high profile client. The Company is a global provider of Enterprise Data Management (EDM) and Market Data solutions dedicated exclusively to the financial services industry The candidate should be adept at problem solving through innovation, making … Deliver service improvement initiatives to standardize and harden a Managed Services business Includes the technical infrastructure, application and Service delivery Drive capacity and availability management initiatives Mentor and help the team to grow in DevOps, CloudOps & SRE principles • Support the sale of existing Managed Services • Support the delivery teams ...

support the delivery of acritical customer service desk operation. The successful candidate will provideFirst-line technical support, ensuring an effective investigation, resolution,and management of incidents and service requests while maintaining excellentcustomer service standards.Workingwithin a fast-paced support environment, you will be responsible for diagnosingtechnical issues, fulfilling service requests … required. Perform initial troubleshooting across hardware, software, operating systems, and network-related issues. Monitor incidents through to resolution and maintain regular customer communication. Assist Problem Management teams by identifying recurring issues and contributing to root cause investigations. Create, update, and maintain technical documentation, support guides, and knowledge articles. ...

must be able to quickly interpret technical signals, prioritise effectively, and coordinate the right response. You will have solid experience using Atlassian Jira Service Management, confidently managing ticket queues, owning incidents end-to-end, and maintaining accurate communication throughout the lifecycle. A broad technical foundation across AWS, infrastructure, networking … service dashboards to identify, assess, and prioritise incidents based on business impact and SLA commitments. Manage tickets end-to-end using Jira Service Management, ensuring accurate categorisation, clear documentation, timely escalation, and structured lifecycle control. Apply strong analytical thinking to diagnose issues across cloud infrastructure, VoIP/telecoms services ...

Service Desk Technician is responsible for delivering first-line IT support for all IT services and systems. Phone-based, they are responsible for management and escalation of all incoming service requests and fault tickets in accordance with global Service Desk procedures. They will contribute to the successful deployment/… support services in accordance with internal service level expectations and ensure that customer expectations are set and consistently met or exceeded Provides proactive incident management across all global queues for regional tickets Maintains high 1st time fix resolution rates on all relevant service desk tickets Escalates problems based ...

point of escalation for diagnosing and troubleshooting network and implementation tickets on the Service Desk in line with SLA’s•Supporting Problem Management by proactively reviewing incident history to identify reoccurring incidents to improve service levels•Adding to and updating all Knowledge Management systems to help support … service levels•Responsible for delivering assigned enablement projects to time and budget to achieve agreed objectives•Ensure that all changes follow the internal change management processes Decision Making/Freedom to Act: •Provides on-call support outside of regular business hours, as needed.•Due to the nature ...

point of escalation for diagnosing and troubleshooting network and implementation tickets on the Service Desk in line with SLA's • Supporting Problem Management by proactively reviewing incident history to identify reoccurring incidents to improve service levels • Adding to and updating all Knowledge Management systems to help support … service levels • Responsible for delivering assigned enablement projects to time and budget to achieve agreed objectives • Ensure that all changes follow the internal change management processes Decision Making/Freedom to Act: • Provides on-call support outside of regular business hours, as needed. • Due to the nature ...

high profile client.Our client has recently been voted in the fintech 100 (best financial technology businesses). They provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. They have offices globally (travel arranged for your benefit if wanted)The Infrastructure … solutions for networks, firewalls, servers and storage. The ideal candidate will have experience with the UNIX/Linux operating system and exposure to configuration management tools and cloud services.The client trades across Equities, Fixed Income, and FXOn a day to Day basis the Linux Engineer will:Ownership, maintenance ...

Plus BonusQuant Capital is urgently looking for a Product Manager to join our high profile client.The Company is a global provider of Enterprise Data Management (EDM) and Market Data solutions dedicated exclusively to the financial services industryThe candidate should be adept at problem solving through innovation, making confident … Manager will:· Deliver service improvement initiatives to standardize and harden a Managed Services businessIncludes the technical infrastructure, application and Service deliveryDrive capacity and availability management initiativesSupport the sale of existing Managed Services Support the delivery teams in delivery and with oversight of some critical activities Audits, reviews, problem ...

offerings. RESPONSIBILITIESInstall, monitor, maintain, support, and optimize all production server hardware and software.Provide technical support for complex technical issues which may include leading problem management cases and providing management status.Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution … infrastructure as code tooling.Experience participating in or running incident bridges.Customer focus, with a passion for delighting customers.Experience in cloud technical support, operations, incident management is preferred, but not required.Demonstrate ability to quickly learn new technical disciplines and then train others.Only Oracle brings together the data, infrastructure, applications, and expertise ...

future opportunities to improve resilience, scalability, or efficiency.Track emerging technologies and recommend their adoption where value is clear.Change & GovernanceLead technical elements of change management, ensuring risks are properly assessed and mitigated.Provide expert input to CAB and drive continuous improvement in governance processes.Capture technical lessons learned and embed them into … engineering practice.Problem Management & ResilienceLead root‐cause analysis and coordinate long‐term remediation for recurring incidents.Work with engineering teams to reduce technical debt and increase platform stability.Drive proactive risk reduction across infrastructure and networks.Stakeholder, Supplier & Customer EngagementAct as the technical authority in discussions with customers and partners.Review supplier designs, documentation ...

platforms. Monitor, troubleshoot, and resolve complex network issues across LAN, WAN, Wi-Fi, VPN, and firewall technologies. Lead technical investigations, root cause analysis, and problem management activities. Support infrastructure upgrades, migrations, and transformation projects. Maintain security best practices and support compliance requirements. Produce and maintain technical documentation, procedures … administering SharePoint Online. Experience with virtualisation technologies such as VMware or Hyper-V. Strong understanding of cybersecurity principles and infrastructure best practices. Excellent problem-solving and analytical skills. Ability to work independently and manage competing priorities. Desirable Skills Microsoft certifications (Azure, Microsoft 365, Security, or Infrastructure related). Experience ...

platforms. Monitor, troubleshoot, and resolve complex network issues across LAN, WAN, Wi-Fi, VPN, and firewall technologies. Lead technical investigations, root cause analysis, and problem management activities. Support infrastructure upgrades, migrations, and transformation projects. Maintain security best practices and support compliance requirements. Produce and maintain technical documentation, procedures … administering SharePoint Online. Experience with virtualisation technologies such as VMware or Hyper-V. Strong understanding of cybersecurity principles and infrastructure best practices. Excellent problem-solving and analytical skills. Ability to work independently and manage competing priorities. Desirable Skills Microsoft certifications (Azure, Microsoft 365, Security, or Infrastructure related). Experience ...

track.Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport.Role Overview: We are looking … scalable operation of workplace systems, working closely with infrastructure and security teamsManage lifecycle of assets, including standards, procurement, deployment, and refresh cyclesLead incident and problem management for end-user services, driving root cause analysis and service improvementWork with the technical Team Managers to coordinate cross-functional teams ...

with product, delivery and architecture colleagues to ensure platform services meet user and business needs. Support live service operations, including incident response, troubleshooting and problem management. Share knowledge and provide coaching and mentoring across the engineering community. Contribute to improving security, resilience and compliance practices within the platform. Essential ...

with product, delivery and architecture colleagues to ensure platform services meet user and business needs. Support live service operations, including incident response, troubleshooting and problem management. Share knowledge and provide coaching and mentoring across the engineering community. Contribute to improving security, resilience and compliance practices within the platform. Essential ...

with product, delivery and architecture colleagues to ensure platform services meet user and business needs. Support live service operations, including incident response, troubleshooting and problem management. Share knowledge and provide coaching and mentoring across the engineering community. Contribute to improving security, resilience and compliance practices within the platform. Essential ...

with product, delivery and architecture colleagues to ensure platform services meet user and business needs. Support live service operations, including incident response, troubleshooting and problem management. Share knowledge and provide coaching and mentoring across the engineering community. Contribute to improving security, resilience and compliance practices within the platform. Essential ...

with product, delivery and architecture colleagues to ensure platform services meet user and business needs. Support live service operations, including incident response, troubleshooting and problem management. Share knowledge and provide coaching and mentoring across the engineering community. Contribute to improving security, resilience and compliance practices within the platform. Essential ...

with product, delivery and architecture colleagues to ensure platform services meet user and business needs. Support live service operations, including incident response, troubleshooting and problem management. Share knowledge and provide coaching and mentoring across the engineering community. Contribute to improving security, resilience and compliance practices within the platform. Essential ...

with product, delivery and architecture colleagues to ensure platform services meet user and business needs. Support live service operations, including incident response, troubleshooting and problem management. Share knowledge and provide coaching and mentoring across the engineering community. Contribute to improving security, resilience and compliance practices within the platform. Essential ...

Engineers with Proxy Infrastructure expertise to join a high performing Network Operations team supporting a complex enterprise environment. You will be responsible for the management, maintenance and support of a large scale Proxy infrastructure consisting of:10 Non-Business Proxy Servers3 Business Proxy Servers14 Conferencing Messaging Proxy Servers1 Test … practices. Required Skills ExperienceEssential: Strong experience supporting enterprise network environments. Proven experience supporting Proxy Infrastructure. Experience in: Server maintenance and operational support Incident and problem management Change implementation Patch management Web access administration Network troubleshooting Valid networking certifications demonstrating technical proficiency. Strong understanding of ITIL processes. Desirable ...