101 to 125 of 136 Problem Management Jobs in the UK

SOC Engineer

Hiring Organisation
DVF Recruitment
Location
London, United Kingdom
Employment Type
Temporary
Salary
£80,000
team, as well as collaborating with other internal departments to support the implementation and maintenance of security controls. There is also involvement in service management processes such as incident, change, and problem management, alongside contributing to the design and review of controls that protect the firms ...

Desktop Support Engineer

Hiring Organisation
Vallum Associates Limited
Location
Warwick, Warwickshire, West Midlands, United Kingdom
Employment Type
Contract
Contract Rate
£250 per day
Raising of IT tickets if unable to resolve by existing EUS team. Feedback queries and issues through hyper care queue for resolution and management Provide support to wider programme team to update knowledge articles with common queries experienced and resolution Manage, respond to and resolve all End User … related incidents and problems Installation, configuration and management of End User Devices and Applications Responding to and containing IT Security threats and major incidents related to End User Devices and Applications Liaising with 3rd party Vendors like HP or Dell to resolve the issues Reduction in repeat incidents through ...

Oracle JE Edwards Finance Support Consultant

Hiring Organisation
Talenterprize
Location
United Kingdom
Employment Type
Permanent
Salary
GBP 60,000 - 70,000 Annual
Liaise with internal applications team/external suppliers to ensure application fixes and changes meet the business requirements and are delivered on time. Provide problem management to proactively reduce the frequency or impact of incidents on the customers' business. Support junior consultants with functional expertise while actively contributing … strong commitment to delivering high-quality results on time. Proven ability to manage multiple complex tasks simultaneously, with a structured and analytical approach to problem-solving. A strong team player with the ability to collaborate effectively in a remote working environment, demonstrating initiative, clear communication, and accountability. What ...

VDI Platform Engineer (VMWare)

Hiring Organisation
VIQU IT Recruitment
Location
City of London, London, United Kingdom
Employment Type
Contract
Contract Rate
£700 - 800 per day + Inside IR35
pods, pools, brokers, gateways) Managing VDI infrastructure alongside platform teams (vSphere, storage, networking) Monitoring performance and capacity, troubleshooting issues end-to-end Supporting incidents, problem management and change activity Managing desktop pools, images and provisioning Supporting application delivery (App Volumes or similar) and user profiles (DEM or equivalent ...

Technical Support Engineer

Hiring Organisation
Microlise
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£30,000
through to resolution; provide user support, user administration and customer liaison Assess and prioritise incidents Identify root cause and liaise with the Incident and Problem Management team Monitor, track and drive incident investigation, diagnosis and resolution to exceed and meet SLAs Provide technical assistance for service issues … known or reoccurring errors, major outages to live incidents for reporting purposes Maintain an awareness and understanding of incidents allowing effective communication with senior management and customers Identify patterns in incidents and possible contributing factors or causes of system failure Contribute to the ongoing internal and external knowledge documentation ...

ServiceNow Developer

Hiring Organisation
KBC Technologies Group
Location
England, United Kingdom
Responsibilities: Develop and customise ServiceNow modules across ITSM and ITOM Implement integrations and automation using ServiceNow and AI capabilities Support platform enhancements, incident/problem management improvements Collaborate with stakeholders to translate business requirements into scalable solutions Skills Required: Strong ServiceNow development experience (ITSM, ITOM) Exposure ...

2nd Line Engineer

Hiring Organisation
Leidos Innovations UK Limited
Location
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£45,000
Clearance Level: High - DV Developed Vetting UNLEASH YOUR POTENTIAL You provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work. Are you ready for your next challenge? Leidos 2nd line engineers conduct repairs on all systems that Leidos ...

VP, DevOps Production Services: Reliability Lead

Hiring Organisation
Jobleads-UK
Location
Manchester, England, United Kingdom
involves providing L2/L3 production support, ensuring platform stability, and troubleshooting incidents. This is a fast-paced environment demanding expertise in incident and problem management. The ideal candidate will have strong skills in SQL, Splunk, Unix/Linux, and experience with ITSM tools. You'll also monitor system ...

Senior Solution Architect

Hiring Organisation
Capgemini
Location
Telford and Wrekin, United Kingdom
Employment Type
Full Time
solution design through the delivery phases, be responsible for working through the technical challenges and decisions in partnership with the project and engagement management communities to safely deliver the solution into Live operation. We expect our solution architects to have experience of a wide range of technologies including public … internal and external senior stakeholders. • Develop excellent working relationships with our clients to become their trusted advisors through boldness and honesty. • Relationship management of the technical relationships with vendors, third parties and the wider Capgemini. • Ensure solution delivery is performed according to agreed specification. • Own technical problem management ...

IT Operations Manager

Hiring Organisation
SRG
Location
York, North Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £65,000 per annum
performance and delivery of IT services in a fast-moving environment. This is a hands-on leadership role, combining technical involvement with team management to ensure reliable, efficient IT operations . Key Responsibilities Service Delivery & Operations Ensure IT services are stable, secure, and performing effectively Manage incidents and requests … within agreed timeframes Monitor system health and oversee patching, backups, and maintenance Leadership & Team Management Lead and develop a team of IT engineers Allocate and prioritise workload aligned to business needs Support complex technical issues and escalations Incident & Problem Manag ement Own major incidents and coordinate resolutions Identify ...

Oracle JD Edwards Finance Consultant

Hiring Organisation
Talenterprize
Location
United Kingdom
Employment Type
Permanent
Salary
GBP 70,000 - 80,000 Annual
Liaise with support teams/external suppliers to ensure application issues, fixes and changes meet the business requirements and are delivered on time Provide problem management skills and proactively tackle assigned project issues and to be able to put forward and explain simple cost-effective solutions … desirable Experience with Orchestrator is strongly desirable Domain expertise in all core finance modules and knowledge of other areas such as Distribution, Manufacturing, Service Management, etc is desirable Knowledge of EnterpriseOne technical level debugging & logging is desirable but not essential Experience with integration of JD Edwards and Electronic Invoicing ...

JDE Finance Consultant

Hiring Organisation
Redfaire
Location
United Kingdom
Liaise with support teams/external suppliers to ensure application issues, fixes and changes meet the business requirements and are delivered on time Provide problem management skills and proactively tackle assigned project issues and to be able to put forward and explain simple cost-effective solutions … desirable Experience with Orchestrator is strongly desirable Domain expertise in all core finance modules and knowledge of other areas such as Distribution, Manufacturing, Service Management, etc is desirable Knowledge of EnterpriseOne technical level debugging & logging is desirable but not essential Experience with integration of JD Edwards and Electronic Invoicing ...

HR Digital Senior Manager

Hiring Organisation
Jobleads-UK
Location
City of Edinburgh, Scotland, United Kingdom
being pragmatic, scalable, and cost‐effective. Leading a small internal team of functional and technical specialists, the role emphasises strong vendor and AMS partner management, prioritisation, flexibility, and hands‐on leadership. You will work collaboratively with IT colleagues to ensure the platform meets enterprise standards for security, integration, resilience … minimise disruption. Use data, dashboards and reporting to improve decision making and demonstrate system value to HR and the business. Own incident and problem management for Workday, ensuring timely resolution, clear escalation and continuous improvement. Partner closely with HR leadership, Finance, IT and business leaders to translate requirements ...

Equities Middle Office Application Support - Vice President

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Loan’s Processing Team.By Joining Citi, you will become part of a global organisation whose mission is to serve … staff can understand.* Experience of Linux servers, MSSQL, Oracle and Mongo DB as well as monitoring and observability tools* Knowledge/experience of problem Management Tools.**What we’ll provide you:**By joining Citi, you will not only be part of a business casual workplace with a hybrid ...

Network Cisco Specialist - 3rd Line

Hiring Organisation
83zero Limited
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£90,000
complex faults and changes through to resolution. Escalation point for 2nd Line engineers. Support customer and vendor engagements. Perform root cause analysis and problem management. Deliver network and security projects. Manage firmware upgrades, documentation, and DR testing. Mentor colleagues and contribute to technical development. Participate ...

Cloud and Managed IT Engineer - Tier 3

Hiring Organisation
Intercity Technology Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
infrastructure, systems, networks, and business services. Support service transition processes, ensuring documentation, procedures, and knowledge transfers are complete for seamless handovers. Champion service management processes including Change, Major Incident, and Problem Management. Be part of the weekend on-call rota to handle critical out-of-hours escalations. Support … quality procedures and best practices. What were looking for: Essential Technical Skills: Strong expertise in Azure administration Proficiency in Microsoft Entra ID and user management Robust knowledge of Microsoft 365 and Exchange management Moderate experience with Microsoft Intune or other MDM tools Solid understanding of networking principles ...

IT Service Desk Analyst

Hiring Organisation
Opus People Solutions Ltd
Location
Ipswich, England, United Kingdom
basic system maintenance tasks. Assist with cyber security monitoring and remediation tasks. Process & Continuous Improvement Follow ITIL-aligned processes for Incident, Request, and Problem Management. Contribute to the creation and maintenance of knowledge base articles. Identify recurring issues and highlight trends to support root cause analysis. Support service improvements … aptitude). Good understanding of Microsoft 365 (Outlook, Teams, SharePoint, etc.). Good understanding of Windows operating systems and desktop environments. Strong troubleshooting and problem-solving skills. Excellent communication skills, both technical and non-technical. Ability to manage workload and prioritise effectively. Desirable Exposure to Active Directory/Microsoft ...

Service Delivery Manager

Hiring Organisation
Intercity Technology Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
reporting-only position. This role will suit someone with a strong operational background in IT or Managed Services such as service desk management or a team leader/service analyst/service coordinator who wants to step up into service delivery. This role can be based in our Birmingham … issues early and improve performance over time Be the customers voice internally and hold teams to account on delivery Own SLAs, KPIs, incidents and problem management outcomes Identify service risks and deal with them before they escalate Make sure services meet contractual and ITIL expectations Support commercial conversations ...

Service Delivery Manager

Hiring Organisation
Intercity Technology Limited
Location
Bolton, Greater Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
reporting-only position. This role will suit someone with a strong operational background in IT or Managed Services such as service desk management or a team leader/service analyst/service coordinator who wants to step up into service delivery. This role can be based in our Birmingham … issues early and improve performance over time Be the customers voice internally and hold teams to account on delivery Own SLAs, KPIs, incidents and problem management outcomes Identify service risks and deal with them before they escalate Make sure services meet contractual and ITIL expectations Support commercial conversations ...

Program Manager

Hiring Organisation
Insight Global
Location
London Area, United Kingdom
improvement and then develop a clear, actionable recommendations to enhance system stability, scalability, and resilience. Must Haves: 8+ years of Project/Program management experience Experience and understanding of ETRM systems Strong production support & operational risk experience (incidents, problem management, runbooks) Good infrastructure and environment literacy (capacity ...

Network Engineer

Hiring Organisation
VIQU IT Recruitment
Location
Hillhead, Glasgow, UK
Employment Type
Full-time
access points Assist with SD-WAN migration projects using HP EdgeConnect Work closely with vendors and internal teams on root cause analysis and problem management Support network security, VPN connectivity, QoS, routing protocols, and Layer 7 technologies Participate in out-of-hours support and weekend shift coverage ...

Group Head of Engineering

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
operational excellence across reliability, resilience, performance, and security Establish decision‐making guardrails that enable pace while reducing long‐term technical complexity Lead incident and problem management with a strong focus on root cause resolution and systemic prevention Strengthen engineering governance, documentation, KPIs, and service ownership across domains Champion ...

Senior BMC Discovery Consultant

Hiring Organisation
Global Technology Solutions Ltd
Location
South West, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
their discovery platform. Technical Consultancy Gather and document customer requirements through workshops and technical discussions. Advise customers on best practices for discovery, CMDB management, and ongoing operational processes. Identify opportunities to improve discovery coverage, automation, and data quality. Troubleshoot authentication, connectivity, and discovery issues across complex environments. Analyse discovery … discovered assets and improve overall estate coverage. Support CMDB audits and data validation activities to maintain high-quality asset information. Follow established IT service management processes, including Incident, Change, and Problem Management. Skills & Experience We're looking for someone who brings a combination of technical expertise, consultancy skills ...

2nd Line Engineer

Hiring Organisation
Leidos Innovations UK Limited
Location
Huntingdon, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
GBP 45,000 Annual
Clearance Level: High - DV Developed Vetting UNLEASH YOUR POTENTIAL You provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work. Are you ready for your next challenge? Leidos 2nd line engineers conduct repairs on all systems that Leidos ...

Server Engineer & Cloud Architect

Hiring Organisation
Essential Employment
Location
Lincoln, Lincolnshire, East Midlands, United Kingdom
Employment Type
Temporary
Salary
From £20.93 to £30 per hour
20.93 per hr ref 376145 Full time hours on a temporary basis Key Responsibilities Provide 3rd Line support for IT incidents, service requests, and problem management activities, diagnosing and resolving complex technical issues. Administer, manage, maintain, and optimise hybrid server, storage, and cloud environments. Ensure high availability, performance … solutions aligned with business and technical requirements. Produce and maintain technical documentation, standards, procedures, and architectural designs. Ensure systems remain secure through effective patch management, firmware updates, operating system maintenance, and access control measures. Support infrastructure projects by providing technical expertise, solution options analysis, and product evaluations. Monitor infrastructure ...