376 to 400 of 427 Problem Management Jobs

will continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise. Job responsibilities Apply technical expertise and problem-solving methodologies to projects of moderate scope Drive a workstream or project consisting of one or more infrastructure engineering technologies Work with other platforms … with working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetry Knowledge of incident, change, and problem management processes and the controls that govern them Understanding of data-driven decision making and a drive to continue developing technical and cross ...

join the Service Desk, taking ownership of complex issues and guiding 1st Line colleagues. You will troubleshoot escalations, support Microsoft 365, and contribute to problem management and technology projects across our multi-site offices. You will mentor peers, document procedures, and collaborate with the wider IT function ...

storage environments, focusing on Veritas NetBackup, PowerMax storage, and SAN/NAS administration, ensuring DR readiness and documentation. The role requires strong incident, problem management and RCA skills, plus experience with encryption, #J-18808-Ljbffr ...

processes and system setups Ensure compatibility with other systems while maintaining integrity of the data and data transfers Support Major Incident Review (MIR) and Problem Management meetings and actively contribute sharing solutions Enforce "best practice sharing" across countries and regions Main tasks Install, maintain, support, and upgrade ...

firewall technologies Lead service restoration efforts, balancing rapid resolution with root cause analysis Conduct proactive monitoring, trend analysis, and problem management to eliminate recurring faults Customer Engagement & Technical Leadership Act as a trusted technical advisor to customers Participate in and lead technical discussions, reviews, and presentations Mentor junior ...

Clearance Level: High - DV Developed Vetting UNLEASH YOUR POTENTIAL You provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work. Are you ready for your next challenge? Leidos 2nd line engineers conduct repairs on all systems that Leidos ...

Anaplan in the United Kingdom seeks a self‐motivated Service Manager to join the Platform Service Management team. You will support systems used by hundreds of software engineers and thousands of customers, collaborating with engineering, security and operations to streamline delivery and platform stability. You will triage incidents, participate … global on-call rotation, and drive proactive Problem Management to reduce recurring issues while upholding SLAs and driving operational excellence #J-18808-Ljbffr ...

estate that enables S4C's Digital First ambitions. As S4C continues its transformation into a multi-platform content publisher, digital systems, workflow and content management are at the heart of everything we do within the Product Development Team. You will report to the Lead Solutions Architect within … Maintaining and improving observability across the platform estate, including monitoring, logging, alerting, and dashboards. • Supporting technical incident response and post-incident reviews, contributing to problem management and long-term remediation. • Maintaining platform security standards, including access control reviews, vulnerability management, patching, and secrets management. • Ensuring platform services ...

ambitions, and backgrounds. The Role Our client is a large multinational firm that provides a range of financial services, including advisory, investment, and asset management solutions. It serves a diverse set of clients worldwide, focusing on strategic planning, market operations, and long-term financial growth. Job Description What … platforms, APIs and third-party systems. Work with engineering and infrastructure teams to translate requirements into scalable, highly available technical solutions. Develop automation for problem management and preventative maintenance, applying software engineering and SDLC best practices. Troubleshoot issues across Python applications, Linux, infrastructure and storage environments, collaborating with ...

Thames Valley Police is recruiting an End User Device Technical Lead to steer the EUD program, lifecycle management and cost‐effective deployment. You will provide leadership for problem management, roadmap adoption and working with internal and external partners. The role requires travel across forces, reporting ...

observability with Grafana Cloud, Elastic Cloud and AWS-native tooling, using well-designed logs, metrics, traces and alerts Take part in incident response and problem management, helping teams restore service quickly and turning lessons into lasting improvements Reduce toil by automating repetitive manual work and designing out recurring … resilience and operational control Help maintain strong multi-account governance, including permission boundaries, SSO and OIDC integrations, policy controls and auditability Contribute to cost management through better visibility, tagging, resource efficiency and cost-aware platform decisions Treat customer impact, data privacy and security as first-class considerations in design ...

manage underperformance. Produce service reports, analyse trends and implement improvements. Manage customer escalations, service reviews and key client relationships. Champion ITIL processes, including Incident, Problem and Change Management. Improve ticket management, workflows, documentation and operational efficiency. What We're Looking For Proven Service Desk Management experience within … essential. Strong people management, leadership and performance management skills. Technical background to at least 2nd Line level, ideally across Microsoft 365 and IT Infrastructure. Strong understanding of ITIL, SLAs, Incident and Problem Management. Experience with ConnectWise, Autotask, ServiceNow or similar ITSM/PSA platforms. Confident managing demanding ...

Capgemini in Preston, England, seeks a Major Incident Manager Lead to oversee end-to-end major incident, change and problem management for a portfolio of high-profile clients. This on-site role requires full-time office presence and a proactive, decisive leader who can coordinate cross-functional teams ...

handover notes Keep customers updated and own tickets through to closure Meet SLA, response and resolution targets Spot recurring issues and feed them into problem management and knowledge articles Required Skills: Fluency in either Polish, Dutch or Romanian Calm, clear communicator who works well to targets Proactive ...

Keep customers updated and own tickets through to closure \n Meet SLA, response and resolution targets \n Spot recurring issues and feed them into problem management and knowledge articles \n \n \nRequired Skills:\n \n \n Fluency in either Polish, Dutch or Romanian \n Calm, clear communicator ...

Keep customers updated and own tickets through to closure \n Meet SLA, response and resolution targets \n Spot recurring issues and feed them into problem management and knowledge articles \n \n \nRequired Skills:\n \n \n Fluency in either Polish, Dutch or Romanian \n Calm, clear communicator ...

production that minimize Application failures after release. Adding consideration of performance, scalability and security matters across design and implementation phases. Follow established incident and problem management processes, ensuring accurate ticket updates and clear communication with stakeholders and with any relevant people. Participating in definitions and configuration of Application ...

infrastructure operations across DXC-managed environments. You will oversee L2/L3 escalations, drive P1/P2 incident response, and deliver permanent fixes through problem management. You will allocate work, forecast needs, review CAB changes, and coordinate transitions while maintaining high SLA/KPI delivery and strong stakeholder communication. ...

processes, tools and knowledge base WHAT YOU'LL BRING - Proven experience managing a support or service desk team - Strong grasp of incident, request and problem management - Experience reporting on trends and service performance - Flexibility to work early or late for Australian hours - Bonus: SaaS and multi-time-zone … experience WHO YOU ARE Customer-first, organised, resilient and a natural problem solver. Benefits - 25 days holiday plus bank holidays - Hybrid and flexible working options - Private medical cover - Health cash plan - Life assurance - Access to the Calm wellbeing app - Perkbox employee benefits platform - Enhanced parental leave - Cycle to work ...

storage, secrets, CI/CD and observability. Translate security, assurance and accreditation requirements into automated, auditable platform controls. Establish service ownership, SLOs, incident response, problem management and resilience practices. Partner with Security, Product and Delivery teams to balance assurance requirements with delivery velocity. Provide technical leadership, set engineering … urgent operational environment. Technology Stack You will work across: Kubernetes: K3s, RKE2 and OpenShift Infrastructure as code: Terraform, Pulumi or comparable IaC tooling Configuration management: Ansible or equivalent Linux administration: Ubuntu and RHEL Bare-metal provisioning: PXE, MAAS, IPMI/Redfish or similar technologies Container tooling: Docker, containerd ...

Clearance Level: High - DV Developed Vetting UNLEASH YOUR POTENTIAL You provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work. Are you ready for your next challenge? Leidos 2nd line engineers conduct repairs on all systems that Leidos ...

High DV Developed Vetting UNLEASH YOUR POTENTIAL 2nd Line engineers provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, Continual Service Improvement (CSI), and Change Request (CR) work on operational essential IT Systems click apply for full job details ...

Windows-based infrastructure stability, with hands-on VMware/Hyper‐V expertise and PowerShell-driven automation. You will troubleshoot platform issues, support incident and problem management, and collaborate with engineering and third-party providers to improve reliability and performance. #J-18808-Ljbffr ...

will work with the Head of IT Services and wider IT teams to drive performance, coach staff, and implement improvements across incident, change and problem management, while maintaining excellent #J-18808-Ljbffr ...

Windows-based infrastructure estate on a 6-month fixed-term contract. This hands-on role focuses on troubleshooting platform issues and supporting incident and problem management across our credit suite. You will be responsible for day-to-day Windows Server support, virtualised VMware/Hyper-V environments, PowerShell ...