326 to 350 of 432 Problem Management Jobs

operational stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering … risk reduction and resilience outcomes. Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution of Technology ...

Responsibilities Incident & Problem Management Triage and resolve complex M365 escalations/Multi User Incidents (usage, access errors, unexpected results). Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, Aternity etc Observability and Monitoring Advanced understanding of monitoring ...

Responsibilities Incident & Problem Management Triage and resolve complex M365 escalations/Multi User Incidents (usage, access errors, unexpected results). Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, Aternity etc Observability and Monitoring Advanced understanding of monitoring ...

suppliers, contracts and licences Managing and developing an IT ServiceDesk team of two Owning day-to-day IT operations: incidents, service requests, changes and problem management Staying hands-on across Microsoft Azure, Microsoft 365, Windows Server and networking Overseeing identity and endpoint tools including Entra ID, Intune ...

firewall technologies such as Fortigate or Fortiweb, or equivalent solutions. Working hands-on within data centre operations and secure environments. Supporting incident, change and problem management using tools such as ServiceNow and SolarWinds. Participating in an out-of-hours on-call rota to support critical services. What ...

like ITRS, Grafana, Splunk Job scheduling tool such as Autosys. Issue tracking and reporting using tools such as Service Now Knowledge/experience of problem Management Tools. Good all-round PC skills. (I.e. Windows OS/Networks/General Hardware) What we’ll provide you: By joining Citi ...

documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and elevate to business and technology management in a timely manner. Ensures that storage and archiving procedures are in place and functioning correctly Formulates and defines scope and objectives for complex … application enhancements and problem resolution Reviews and develops application contingency planning to ensure availability to users. Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements. Participate in application releases, from development, testing and deployment into production. Engages in post implementation analysis ...

backfills, late-arriving data and rerun-safe pipelines Experience with data observability, monitoring and troubleshooting Strong system and data-flow discovery skills Excellent stakeholder management and communication skills Data governance, ownership and stewardship frameworks Compute infrastructure supporting modern data platforms Scheduling and orchestration concepts Data platform security, access controls … auditability Incident, change and problem management/ITIL environments Experience working within large, matrixed enterprise organisations #J-18808-Ljbffr ...

contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively in Incident, Change, Problem, and Request management. Identify and implement service improvements and cost-saving initiatives. Participate in the problem management process, using trend analysis ...

contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively in Incident, Change, Problem, and Request management. Identify and implement service improvements and cost-saving initiatives. Participate in the problem management process, using trend analysis ...

operation of critical infrastructure within the telecommunications sector. This is a 12-month contract opportunity based in Ipswich or London, working across complex Building Management Systems (BMS), Central Monitoring Systems (CMS), CCTV and wider infrastructure platforms. Key Responsibilities: Architecting and delivering next-generation BMS, CMS and CCTV systems Driving … operations teams to deliver end-to-end services Enhancing platform security, resilience, availability and performance at scale Supporting best practice in incident, change and problem management Creating clear, reusable runbooks, engineering standards and operational documentation Identifying opportunities to improve infrastructure delivery and introduce new technologies Job Requirements: Experience ...

discipline. You will continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise. Job responsibilitiesApply technical expertise and problem-solving methodologies to projects of moderate scopeDrive a workstream or project consisting of one or more infrastructure engineering technologiesWork with other platforms to architect … expectationsFamiliarity with working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetryKnowledge of incident, change, and problem management processes and the controls that govern themUnderstanding of data-driven decision making and a drive to continue developing technical and cross-functional ...

will continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise. Job responsibilities Apply technical expertise and problem-solving methodologies to projects of moderate scope Drive a workstream or project consisting of one or more infrastructure engineering technologies Work with other platforms … with working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetry Knowledge of incident, change, and problem management processes and the controls that govern them Understanding of data-driven decision making and a drive to continue developing technical and cross ...

engineering skills to design, build, and evolve modern, resilient applications that support controls and operational risk outcomes across critical corporate functions — including Finance, Risk Management, Human Resources, Compliance, and Legal. You will contribute to architecture and design discussions, translate requirements into robust technical solutions, and ensure implementations meet … resiliency and security expectationsPreferred qualifications, capabilities, and skillsExperience with observability and production support practices, including monitoring, logging, alerting, performance tuning, and structured incident and problem management in enterprise systemsExposure to cloud-native patterns, containerization, and platform modernization approachesExperience partnering closely with UX teams to prototype and iterate ...

career in technology while earning a salary and gaining a recognised qualification? DWP Digital is offering an exciting opportunity to join our Service Management community as an Apprentice IT Service Manager. You'll combine practical workplace experience with a Level 3 Digital Support Technician Apprenticeship, developing the skills, knowledge … join us. What skills, knowledge and experience will you need? Strong communication skills and the ability to work with a range of people * Good problem-solving skills and a logical approach to issues * An interest in technology and digital services * The ability to organise and prioritise your workload * Attention ...

Shearman is seeking a Senior ITSM Process Support Analyst to provide senior-level administration and governance across ITSM processes. You will coordinate Change & Release, Problem Management, and Service Design to ensure controlled, low-risk service delivery and compliant processes. You will work with global service desk managers, regional ...

compliant, high-quality service delivery across regions. You will work under guidance with cross-functional teams and vendors, maintaining process documentation, supporting Change & Release, Problem Management, and Service Design activities, while elevating risks to process owners or governance bodies. #J-18808-Ljbffr ...

Leidos is seeking a Senior 3rd Line Engineer to provide advanced troubleshooting of incidents, drive problem management, CSI, and occasional change requests on critical IT systems. The role focuses on JUNO and related infrastructure with high user activity across varied security levels. Responsibilities include escalated support from ...

technical teams and external technology partners Supporting infrastructure changes, migrations and improvement projects Maintaining technical documentation and operational procedures Participating in change, incident and problem-management processes Supporting occasional out-of-hours changes and an on-call rota What we're looking for Previous experience within an Infrastructure ...

implemented into all core IT technologiesComply with Company polices and procedure processes such as change control and release managementSupport the major incident process and problem management to ensure root causes of issues are identified and that effective mitigations are appliedProvide out of hours support to major incidents ...

implemented into all core IT technologiesComply with Company polices and procedure processes such as change control and release managementSupport the major incident process and problem management to ensure root causes of issues are identified and that effective mitigations are appliedProvide out of hours support to major incidents ...

implemented into all core IT technologiesComply with Company polices and procedure processes such as change control and release managementSupport the major incident process and problem management to ensure root causes of issues are identified and that effective mitigations are appliedProvide out of hours support to major incidents ...

Process Support Analyst to join the IT Team. The role focuses on administering ITSM processes, maintaining documentation, and ensuring governance across Change, Release, and Problem Management. You will work with service owners, vendors, and stakeholders to drive continued service improvement while balancing governance with delivery. ITIL v4 familiarity ...

services industry and their IT systems Practical cloud native experience Experience with observability tooling and practices (structured logging, metrics, distributed tracing) and incident/problem management. Work Style/Ways of Working Strong communication skills, ownership mindset, and ability to collaborate across product, engineering, and operations. Commitment to inclusive ...

financial services industry and their IT systemsPractical cloud native experienceExperience with observability tooling and practices (structured logging, metrics, distributed tracing) and incident/problem management. Work Style/Ways of WorkingStrong communication skills, ownership mindset, and ability to collaborate across product, engineering, and operations. Commitment to inclusive teamwork ...