2,126 to 2,150 of 2,453 Process Improvement Jobs in England

Problem and Change Manager

Hiring Organisation
Hackajob Ltd
Location
York, North Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
impact, initiating escalation procedures as appropriate, chairing post-incident reviews and managing persistent or recurring incidents identified through trend analysis Own the Problem Management process, driving root cause analysis for recurring and high-impact incidents, maintaining the Known Error Database and tracking problems through to permanent … Change Management process, chairing CAB, assessing the risk and impact of proposed changes, and maintaining the forward schedule of change Review failed and emergency changes to identify and embed process improvements Ensure key performance indicators are measured across Incident, Problem and Change, align delivery to targets ...

Engineering and R&D Consultant

Location
Greater London, England, United Kingdom
this to manufacturers and products companies, service organizations and software companies, to fuel their next level of growth. Our Consulting professionals design and implement process and change interventions that integrate strategy, technology, data and people to enable process improvements that build value for clients. We focus on helping … change. Use your skills, creativity and knowledge to deliver results to clients Play key roles within our client’s Digital transformations across people, process, data & technology Innovate approaches to help develop the team; increase the knowledge base among the team, develop new assets and methodologies to differentiate Accenture, come ...

ITSM Technical Leader

Location
Greater London, England, United Kingdom
enthusiastic and skilled ITSM technical leader to join our team and play a critical role in leading the design, implementation, and continuous improvement of our ITSM platform supporting our GEO and LEO satellite services. In this position, you’ll work closely with product managers, IT engineers, and process … engage with stakeholders at all levels, ensuring alignment and understanding of ITSM initiatives. What You’ll Do: • Lead the design, implementation, and continuous improvement of ITSM processes and tools, ensuring alignment with industry best practices and organizational goals. • Collaborate with cross-functional teams to define and document ITSM policies ...

Workday Support Analyst - 12 month FTC

Location
Greater London, England, United Kingdom
query resolution in response to tickets raised to the team via Service Now as well as supporting the team with communications, BAU, continual process improvements and enhancements and support on Development Team led projects when appropriate. Principal Accountabilities: Providing day to day support of 1st and 2nd tier support … Workday Product Teams with system testing and project support where agreed and appropriate To assist with system BAU tasks Ensure any changes to access, process or configuration are implemented accurately and follow the agreed change management process You’ll be someone with: Strong verbal and written communication skills ...

Service Desk Team Leader

Location
Coventry, England, United Kingdom
sensitive customer issues Ensure consistent, high-quality communication with customers across all channels Foster a culture of accountability, challenging the norm, focussing on continuous improvement, and customer focus Key Responsibilities Service & Support Leadership Oversee daily Service Desk operations, ensuring effective omni-channel queue management and service delivery. Ensure cases … cross‐functional communication to support timely issue resolution. Identify and escalation recurring or systemic issues to the appropriate teams. Identify recurring issues, trends and process inefficiencies to improve overall service performance. Partner with Problem Management to support root cause analysis and implement long‐term solutions. Drive process improvements ...

Service Desk Team Leader

Location
Rowley Green, England, United Kingdom
sensitive customer issues Ensure consistent, high-quality communication with customers across all channels Foster a culture of accountability, challenging the norm, focussing on continuous improvement, and customer focus Key Responsibilities Service & Support Leadership Oversee daily Service Desk operations, ensuring effective omni-channel queue management and service delivery. Ensure cases … cross‐functional communication to support timely issue resolution. Identify and escalation recurring or systemic issues to the appropriate teams. Identify recurring issues, trends and process inefficiencies to improve overall service performance. Partner with Problem Management to support root cause analysis and implement long‐term solutions. Drive process improvements ...

Imaging Operations Manager

Location
Rugby, England, United Kingdom
position is responsible for the direction and operational execution of our document scanning services. You will be accountable for managing operational strategy, team performance, process optimisation, and financial oversight, to ensure exceptional quality of work for our clients. Your Role in Our Mission Operational Leadership: You will be responsible … client expectations. You will maintain accurate pipeline forecasts and work-in-progress streams, publishing regular performance records to ensure transparency and accountability. Quality & Continuous Improvement: You will enforce strict adherence to standard operating procedures (SOPs) and quality assurance processes. You will also be responsible for investigating non-conformance incidents ...

Product Operations Manager

Hiring Organisation
TransUnion
Location
Leeds, UK
Employment Type
Full-time
assigned TU office location for a minimum of two days a week. Role Overview And Core ResponsibilitiesOwn the end-to-end onboarding and implementation process for all Monevo UK clients, supporting timely partner launches, revenue growth, client satisfaction, and operational efficiency. Act as the primary delivery lead between clients … fast-paced environment. Monitor onboarding performance and produce accurate management information, operational reports, and performance metrics to support effective decision-making. Identify and implement process improvements that reduce implementation delays, strengthen delivery consistency, and improve the scalability of Monevo's onboarding model. Provide direct line management, support, and direction ...

Product Operations Manager

Hiring Organisation
TransUnion
Location
London, UK
Employment Type
Full-time
assigned TU office location for a minimum of two days a week. Role Overview And Core ResponsibilitiesOwn the end-to-end onboarding and implementation process for all Monevo UK clients, supporting timely partner launches, revenue growth, client satisfaction, and operational efficiency. Act as the primary delivery lead between clients … fast-paced environment. Monitor onboarding performance and produce accurate management information, operational reports, and performance metrics to support effective decision-making. Identify and implement process improvements that reduce implementation delays, strengthen delivery consistency, and improve the scalability of Monevo's onboarding model. Provide direct line management, support, and direction ...

User Experience and Service Design Lead

Location
Kettering, England, United Kingdom
Lead in the Digital team, you will work with both staff and residents to understand processes, workflows, and user journeys. You will help identify process improvements and shape accessible, intuitive and evidence-led digital experiences. You will combine user experience design, service design, user research and business analysis skills … deliver user research, discovery work, usability testing and insight analysis to understand user needs, behaviours, barriers and opportunities for improvement. Use evidence to drive improvement: Analyse website metrics, search data, SEO insight, accessibility findings, user feedback and service performance information to inform design decisions and recommendations. Map and redesign ...

Product Cyber Security Engineer

Location
Oxford, England, United Kingdom
supporting services, in accordance with applicable standards, including vulnerability monitoring, triage and risk management. Maintain up-to-date product security documentation Drive continuous improvement in the secure design and development of our products across different verticals including medical and veterinary imaging, and non-destructive testing Identify and implement process … DevOps team, contribute to the selection and integration of appropriate security tools and workflows to embed security at the heart of the development process Maintain an up-to-date knowledge of relevant cyber threats, trends and publicly disclosed vulnerabilities, acting as a subject matter expert Advise and collaborate with ...

Compliance & Business Systems Manager

Location
North East, England, United Kingdom
software platforms. Working across all areas of the business, the role will ensure statutory, client, environmental and operational requirements are maintained while driving continual improvement through robust administration, effective governance, accurate reporting and the development of efficient business systems. The postholder will act as a central point of contact … project-specific environmental reporting requirements. Maintain accurate carbon and sustainability records. Business Systems & Software Management Take responsibility for the administration, development and continual improvement of the Company’s operational systems, including: SmartWaste. Asset management systems. Vehicle tracking systems. Digital inspection software. Compliance management software. Client compliance portals. Microsoft ...

Manufacturing Engineer - NPI

Location
Bristol, England, United Kingdom
Manufacturing Engineer with a passion for bringing innovative products to life? Do you thrive in a high-tech manufacturing environment where engineering excellence, continuous improvement, and cutting-edge technology come together? At Oxford Instruments , we're looking for a Manufacturing Engineer (NPI) to play a pivotal role in transforming … bridge the gap between product development and successful manufacturing. This is an exciting opportunity for someone who enjoys solving complex technical challenges, driving process improvements, and making a tangible impact on the success of cutting-edge products. What You'll Be Doing As our NPI Manufacturing Engineer, you will ...

Software Project Manager

Location
Cheltenham, England, United Kingdom
working well. Maintain delivery momentum by focusing the team on what is most important to the current project priorities. Encourage and facilitate continuous improvement of the delivery team. Coach and mentor team members to apply the most appropriate agile and lean tools and techniques. Utilise customer relationships to identify … Agile Project Management (APM) and Managing Successful Programmes (MSP). Have a degree of responsibility and knowledge within the Account, setting strategy and defining process; influencing decisions. Be responsible for project closedown, including performance reviews, lessons learned and ensuring that reusable artefacts are used, updated or generated to ensure ...

Head of Global Field Excellence & Innovation

Location
Greater London, England, United Kingdom
skills) strategy, ensuring its consistent implementation across countries. They will also develop and implement business excellence initiatives, aligned with Ipsen’s strategy, including process improvements, technology implementation, and driving change management with a specific focus on commercial excellence. They will lead innovation in the evolution of our commercial operating … developing the skills and mindset of the commercial team Lead Business Excellence for Ipsen Be custodian of Ipsen Field excellence KPI rules and process and ensure the regular update of Ipsen Operating model (Playbook) Work with Senior leadership of the commercial Business Excellence strategy with business excellence initiatives ...

C# Software Engineer / Team Lead

Hiring Organisation
Client Server
Location
Bracknell, Berkshire, UK
Employment Type
Full-time
priorities. Providing technical leadership, mentoring, 1-2-1s and feedback you'll help to develop the engineers within the team, ensuring continuous improvement and setting standards for how the team builds, tests and ships. You'll champion AI and agentic coding tools across the software development lifecycle, driving … process improvements and modern techniques. This is ideal for a senior engineer who wants to lead from the front - combining technical ownership, hands-on development and genuine responsibility for the growth of the team. Location/WFH:You can work from home most of the time, joining colleagues ...

Software Developer / Team Lead C# .Net

Hiring Organisation
Client Server
Location
Bracknell, Berkshire, UK
Employment Type
Full-time
priorities. Providing technical leadership, mentoring, 1-2-1s and feedback you'll help to develop the engineers within the team, ensuring continuous improvement and setting standards for how the team builds, tests and ships. You'll champion AI and agentic coding tools across the software development lifecycle, driving … process improvements and modern techniques. This is ideal for a senior engineer who wants to lead from the front - combining technical ownership, hands-on development and genuine responsibility for the growth of the team. Location/WFH:You can work from home most of the time, joining colleagues ...

C# Developer / Technical Lead

Hiring Organisation
Client Server
Location
Bracknell, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£95,000
priorities. Providing technical leadership, mentoring, 1-2-1s and feedback you'll help to develop the engineers within the team, ensuring continuous improvement and setting standards for how the team builds, tests and ships. You'll champion AI and agentic coding tools across the software development lifecycle, driving … process improvements and modern techniques. This is ideal for a senior engineer who wants to lead from the front - combining technical ownership, hands-on development and genuine responsibility for the growth of the team. Location/WFH: You can work from home most of the time, joining colleagues ...

Finance Director

Location
Greater London, England, United Kingdom
material judgements), ensuring robust documentation and governance Hold the pen on internal technical accounting notes (IFRS), providing guidance on complex accounting matters Drive continuous improvement in audit readiness and external reporting quality Treasury & capital management Provide senior oversight, governance and strategic direction across treasury activities, working closely with … Provide senior sponsorship and oversight of finance systems architecture, ensuring reporting, control and treasury systems are scalable and fit for purpose. Champion automation and process improvements to enhance the speed, accuracy and resilience of financial reporting. Ensure documentation, reconciliations and control frameworks are effectively embedded within systems to support ...

Systems Engineer

Location
Fareham, England, United Kingdom
remote SC required, can start in BPSS Our client, NATS, is seeking a Systems Engineer to support requirements management, engineering workflow coordination and continuous improvement activities. This contract role is based in Whiteley, with an expectation of working on site two to three days per week. Key Responsibilities: Operate … trend analysis and reporting views Support the implementation of communications ways of working, governance, workflows and RACI models during organisational change Identify and drive process improvements, maintain operational documentation and support the adoption of new working practices Additional Engineering Support: Depending on experience and workload, the role may also ...

Implementation Consultant- Fund Accounting

Hiring Organisation
Quant Capital
Location
London, UK
Employment Type
Full-time
REIT clients Drafts and tracks to implementation project plan tasks and budget Maintain relationship with various clients, including leading operations reviews, implementations processes, process improvements, project management functions and vendor review meetings During the roll forward and catchup phases of the implementation process, you are responsible for ensuring ...

Lead Data Scientist

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
team based across London and Budapest. Youll help us understand how well our customer support experience is working, identify the biggest opportunities for improvement, and shape the path towards greater automation. This is an analytical Data Science role with a strong product focus. Youll use customer, conversational and operational … data-driven understanding of customer support quality across human and automated channels. Design metrics that reflect meaningful customer outcomes, including resolution quality, customer effort, process adherence, consistency, fairness, durability of resolution and cost effectiveness. Identify the root causes of issues by combining machine learning, statistical methods and domain expertise ...

Lead Data Scientist

Location
London, United Kingdom
team based across London and Budapest. You'll help us understand how well our customer support experience is working, identify the biggest opportunities for improvement, and shape the path towards greater automation. This is an analytical Data Science role with a strong product focus. You'll use customer, conversational … data-driven understanding of customer support quality across human and automated channels. Design metrics that reflect meaningful customer outcomes, including resolution quality, customer effort, process adherence, consistency, fairness, durability of resolution and cost effectiveness. Identify the root causes of issues by combining machine learning, statistical methods and domain expertise ...

Required. Head of Finance and Operations - Technology Solutions Head of Finance and Operations - T

Hiring Organisation
NTT DATA
Location
London, UK
Employment Type
Full-time
Technology Solutions to shape strategy, resource allocation, and performance outcomes. Drive financial transformation, ensuring transparency, accountability, and delivery against targets. Identify and execute margin improvement opportunities, including pricing, portfolio mix, and commercial performance. Oversee cash management, working capital, and investment appraisals to maximize financial returns. Operational LeadershipLead operational transformation … Oversee the operating model, ensuring resources, processes, and structures are aligned with strategic priorities. Drive cost optimization initiatives, including workforce efficiency, vendor management, and process improvements. Implement KPIs, dashboards, and operational performance frameworks to enhance execution and accountability. Champion digital tools and automation to improve both financial and operational ...

Workday Financials Manager - AMS (Application Managed Services )

Hiring Organisation
Cognizant
Location
London, UK
Employment Type
Full-time
Management, Banking and Settlements, and Reporting. Review and validate solution designs, enhancements, and configuration recommendations. Support customers through Workday releases, optimisation initiatives, and business process improvements. Drive solution quality and adherence to Workday best practices. Team Leadership & OperationsLead, mentor, and develop a team of Workday Financials consultants. Manage resource … planning, utilisation, forecasting, and workload allocation. Promote knowledge sharing, continuous improvement, and a high-performance culture. Support recruitment, onboarding, performance management, and career development activities. Business DevelopmentSupport account growth opportunities within existing customers. Contribute to proposals, Statements of Work (SOWs), estimations, and solution discussions. Collaborate with sales and account ...