Service Delivery Manager
- Hiring Organisation
- Sanderson
- Location
- West Malling, Kent, United Kingdom
- Employment Type
- Full-Time
- Salary
- £500.00 - £682.00 per day
service reviews, management information and operational reporting. Build and maintain strong relationships with internal stakeholders and third-party suppliers. Drive service improvement initiatives through analysis of incidents, problems and customer feedback. Support the successful transition of new and changed services into operational support. Participate in major incident management … ITIL Foundation or higher certification. Experience within complex enterprise environments. Experience of Service Desk and End User Support operations. Knowledge of continual improvement and root cause analysis methodologies. Please note, engagement is via umbrella company only; all tax and NI will be deducted at source. Reasonable Adjustments ...