126 to 150 of 401 Service Design Jobs in England

members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets … ensure solutions deliver agreed outcomes. Acting as the key link between business stakeholders and delivery teams, the Product Owner works with SMEs, Technology, Design and Operations teams to understand requirements, challenge assumptions and translate business needs into delivery-ready solutions. Strong technical knowledge and confidence working with delivery teams ...

working. We are particularly interested in candidates with a strong mix of public and private sector experience , who can bring commercial thinking, user-centred design principles and agile product management expertise to a complex digital environment. The successful candidate will be comfortable operating at both strategic and delivery levels … user needs. Experience delivering digital transformation initiatives in complex environments. Excellent communication, analytical and problem-solving skills. Desirable Experience Experience working to Government Digital Service (GDS) standards. Knowledge of public sector digital transformation and service delivery. Experience within consultancy or commercially driven product environments. Familiarity with user-centred ...

Director of Product Management, you will work as part of the central Live Services team, reporting to the Head of Product Management for Live Service games at PlayStation Studios. Your primary responsibility is to work as a subject matter expert, leading a small central team collaborating with European game … studios and other partners (analytics, marketing, etc.) to help build, launch, and manage successful live service games, while helping studios to build out top-notch embedded capabilities. Responsibilities Work across multiple live and upcoming titles from PlayStation Studios, partnering closely with game studios and other partners to build capabilities ...

collaboration with the wider team and with our customers. What you will do as a Solutions Architect Act as the technical authority for solution design across large-scale or multi-project programmes. Define and evolve architectures that balance customer needs, enterprise principles, and secure-by-design standards. Contribute … divisional and line-of-business roadmaps, identifying opportunities for technology insertion and innovation. Lead technical reviews, trade-off studies, and risk assessments for major design decisions. Mentor and coach Solutions Architects and Engineers, raising capability across the community. Represent Leonardo at senior customer forums, technical boards, and industry events. ...

Director of Product Management, you will work as part of the central Live Services team, reporting to the Head of Product Management for Live Service games at PlayStation Studios. Your primary responsibility is to work as a subject matter expert, leading a small central team collaborating with European game … studios and other partners (analytics, marketing, etc.) to help build, launch, and manage successful live service games, while helping studios to build out top‐notch embedded capabilities. Responsibilities Work across multiple live and upcoming titles from PlayStation Studios, partnering closely with game studios and other partners to build capabilities ...

solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver … high-quality, scalable solutions that truly matter. About the Role We are looking for a Lead Service Designer to set the design vision for complex public services. You will lead designers, shape end-to-end services across organisations, and influence senior stakeholders on how services should work. ...

Role: Senior Consultant - Service Transition & Delivery Location: London/Hybrid Clearances: Internal Background Check (DBS)/Eligible for Security Clearance About us Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering … closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges ...

Role Title: Service Designer Duration: 3 month initial contract with likelihood of extension Location: Telford/Worthing. Hybrid 2 days per week onsite Rate: up to £483 p/d Umbrella inside IR35 Role purpose/summary Work collaboratively with user researchers, interaction designers, content designers and performance analysts … user-centred services that help transform the way services are used so that they are more efficient, simpler, faster and easier to use Lead design on easy-to-use, accessible services whilst maintaining a deep understanding of user needs and business objectives Bridge organisational boundaries to help make designs ...

opportunity to lead Service Design alongside a Head of Design, amongst a wider team already in place. The client Great opportunity to join a design team made up of User Researchers, UI, UX and Service Designers working together with Developers for a consultancy who really … value their staff & culture. This privately-owned company is in growth-mode for their design disciplines, so it's an interesting time to join and help shape the proposition! Historically being a tech consultancy they also build out their solutions, working closely with the in-house engineering team. They ...

value of up to £11,300 Salford Published on 3 November 2026 Deadline 16 November 2026 About the job Job summary As aLead Service Transition Manager, you will be part of a team who is accountable for ensuring that any designs for new or changed IT services are supported … required resources necessary to operate and manage the service; deliver required levels of availability, reliability and performance; adhere to relevant industry, government and Home Office standards; are robust and affordable and are comprehensive and forward looking Building on extensive experience in the area, you will apply control and rigour ...

that landscape and act on it. You will lead workstreams that define future-state customer and employee experiences, grounded in research and shaped by design thinking. As AI becomes a foundational part of customer experience, you will judge when and where it should be applied - and when more traditional … recommendations from a distance. This is a hands-on, client-facing role where you are equally comfortable running stakeholder workshops, mapping end-to-end service blueprints, stress-testing concepts with real customer data, and using AI tools to accelerate solutions that can be tested in real-world contexts. What ...

NHSE, DHSC, NHSBSA, ICBs, Primary or Secondary Care. You’ll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop … product and user centric capabilities in others, helping colleagues and clients know what to do when you are not around. Apply GDS (Government Digital Service) and NHS Service standards, particularly the Service Manual and Service Assessments. Navigate complex regulatory environments, including patient data privacy and clinical ...

work as part of a product trio (with Product Manager and Business Product Owner) to design new digital platforms, services and solutions and to improve existing ones Own design workstreams from discovery through delivery and optimisation Collaborate with Product Managers, Business Product Owners and Technology to understand customer … problems, define opportunities and design and test effective solutions that balance user needs, business goals and technical constraints Maintain, manage and improve the ELT Design System Measure and report on the impact of delivered product features We operate a hybrid working policy that requires a minimum ...

Zebra People Ltd in London is seeking a Senior Service Designer to join the product squads, transforming the platform to be more customer-centred and data-informed. You will report to the Head of Service Design and collaborate with Engineering, Product Management and Data to drive user … centred outcomes. The role requires a proven track record in service design, strong agile delivery, and experience turning qualitative and quantitative insights into actionable product roadmaps. #J-18808-Ljbffr ...

Dynamics 365 CRM Solution Architect to define and assure the end-to-end technical architecture for a major enterprise CRM transformation programme. You will design a secure, scalable Dynamics 365 and Power Platform solution that integrates with identity, contact centre, secure communications, fraud, data, AI, and customer-experience services. … exchange, fraud prevention, and data integration. Key responsibilities Own the target-state Dynamics 365 solution architecture across customer records, case management, omnichannel engagement, customer service, portals, AI, insights, and reporting. Define the D365 and Power Platform architecture, including Dataverse data model, security model, solution design, environment strategy ...

North Yorkshire Council invites applications for a Graduate Trainee in Service Design and Digital Adoption (User Experience) in Selby, North Yorkshire. The role sits in the SDDA team within Transformation Services and offers a strong foundation in UX research, accessibility, and design for public services. You will ...

Parall is seeking an experienced Principal UX Designer to lead the Experience Design team across digital products and services in a senior, hands-on role. You will drive discovery, shape strategy, and guide multi-project roadmaps, while mentoring designers and raising practice standards. You will connect digital … digital touchpoints, influence client roadmaps, and apply service design thinking to improve customer experiences and business outcomes. #J-18808-Ljbffr ...

what is worth solving and how and then solutionise what is worth building using technology. This is an opportunity to redefine the role of design for a world experiencing constant AI disruption. A world where human judgement, empathy, systems thinking, and creativity become the real differentiators, while AI accelerates … will own and shape the product direction, challenge weak assumptions and stay close to implementation. You will leverage your collective experience as a design practitioner in this entire journey for driving impact on the client side. You will craft ‘new ways of working‘ from a design perspective with ...

solutions that turn HR strategy into delivered outcomes. You will define the technical architecture and serve as the authoritative voice on AI and Workday design decisions across client engagements. You will carry technical leadership and advisory in HR for varied AI Architecture patterns. Working closely with HR Technology … solution, including Workday configuration and integration, data and security, governance, change management, adoption and ownership. Partner with IBM clients and industry domain experts to design AI-enabled and Workday architectures that address HR process and operating challenges. You will shape, architect, and continuously refine these solutions, partnering closely with ...

platforms, such as Sapient Bodhi. Where You’ll Make an Impact Draw on research with the consumers, customers or employees you design for to understand their jobs to be done and the tensions and unmet needs behind them. Map their journeys end to end to distil the insight that … EX. Agree with the client which to back, then define each precisely as a concept people can picture. Test the riskiest assumptions early. Use service design to blueprint how each proposition is delivered, starting with the moments that matter most. Own the engagement narrative, bringing the consumer ...

assessment artefacts including dependency maps, supportability assessments, risk registers, and transition readiness reports. Identifying architectural risks, technical debt and operational dependencies that may impact service transition or ongoing support. Defining remediation actions and transition exit criteria required for service acceptance. Collaborating with client stakeholders, incumbent suppliers, and internal … delivery teams to facilitate knowledge transfer and document critical application dependencies. Supporting operational service design by documenting ownership models, escalation paths, recovery responsibilities, and support boundaries. Ensuring architecture documentation, support documentation and operational procedures are aligned and fit for managed service operations. Providing architectural governance throughout transition ...

will work with User Researchers and Frontend Developers, designing in the browser, to deliver highly user-focused and successful services. You will produce design concepts for digital services, often working to very tight deadlines, and work with Frontend Developers to implement those concepts. As an Interaction Designer you will … Work within agile delivery teams to produce and implement high-quality design concepts for digital services. Work with User Researchers to ensure all output, internal and external, is well designed and user focused. Design and deliver consistent, user focused communication material. Partner with colleagues to ensure a consistent ...

AtkinsRéalis in the United Kingdom seeks a UX Design subject matter expert to lead UX strategy across bids, proposals, and projects. You will guide interaction design, information architecture, service design, accessibility, and design systems, shaping solutions for clients. You will mentor multidisciplinary teams, manage client … relationships, ensure accessibility and usability, and promote user-centered design practices across the organisation. #J-18808-Ljbffr ...

already have all the answers, please don't apply for this role. We're looking for a Lead User Researcher to join our Design and Research team – who asks questions of us, our processes, and our clients. The key is someone who can ask the right questions … impact. You'll work closely with our clients in user-focused engagements and support us in developing long-term relationships. Who we are Our design team is a collaborative mix of service designers, researchers, UX and UI designers, working shoulder-to-shoulder with engineers, delivery managers ...

delivery of a unified digital access strategy, integrating modern CCaaS systems, AI-driven triage, and seamless Resident Single Sign-On across Hackney's entire service ecosystem. If you want to eliminate friction for residents, streamline back-office operations, and leave behind a modern, accessible digital council, this is your … channel shift strategies, single front-door models, and CRM/Portal integrations. Integrate High-Stakes Services: Seamlessly connect core digital access points with critical service lines, including Adults & Children's Social Care, Housing & Homelessness, and Domestic Abuse case management. Leverage Next-Gen Tech: Implement modern contact center technologies, including ...