151 to 175 of 401 Service Design Jobs in England

communication skills. Experience using tools such as JIRA, Confluence, or similar product management platforms. Ability to work effectively across multidisciplinary teams including Product, Design, Engineering, and Business functions. Experience using data and customer insights to support product decision-making. Experience working within financial services, banking, insurance, or other regulated … industries. Exposure to business change, testing, service design, or business design activities. Knowledge of GDS-style product delivery approaches and user-centred design principles. Experience supporting digital transformation or customer experience improvement programmes. Qualifications Bachelor's degree in Business, Data Science, Technology, or a related discipline. ...

building a portfolio of identity services — spanning advisory, architecture, and delivery — that meets the heightened resilience, assurance, and regulatory expectations of CNI operators. Alongside service development, you will play a central role in upskilling and training our wider consulting community to deliver identity‐based engagements confidently and consistently … will help shape the roadmap towards a Managed Identity Service offering. You will combine deep technical expertise in Identity and Access Management (IAM) with commercial acumen and a genuine passion for developing others. What you’ll be doing Practice Leadership & Strategy Own the strategic vision, roadmap, and commercial growth ...

digital workplace transformation Lead executive and senior stakeholder workshops to shape business outcomes, investment priorities, governance models, and adoption strategies Act as the senior design authority for Microsoft 365 solutions, ensuring alignment to business objectives, security requirements, compliance obligations, and user experience goals Provide technical leadership for complex programmes … including tenant consolidation, merger and acquisition activity, hybrid modernisation, and large-scale migration initiatives Advise clients on operating model, governance, service design, support readiness, and long-term platform evolution Architecture, Standards & Design Authority Produce and assure high-quality architecture artefacts including vision documents, target architectures, high-level ...

SFIA 2 Reports to: Cyber Security Engineer THE VACANCY: The Junior Cyber Security Engineer is a key technical resource, assisting in resolving tickets and service issues. Helping with maintenance procedures and changes where possible to ensure comprehensive, consistent and reliable service for our customers. The role may require … ensure the smooth delivery of services. Making sure that processes and procedures are as well documented as possible. To actively strive to improve the service that Cyro offers. This includes ideas to improve efficiency, reduce risk, improve working environments etc. To act as a client facing technical resource ...

careers@servisbot.com About the role We’re looking for a practical, customer‐focused and AI‐curious Business Analyst to help us design and deliver AI agent solutions for our customers. This is not a standard BA role where you simply gather requirements and pass them on. You’ll work … with customers to understand their business processes, service challenges, operational pain points and customer journeys, then help shape how AI agents can support, automate or improve those workflows. You’ll sit between customers, Customer Success, Product and Engineering. Your job will be to turn messy business problems into clear ...

Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical … expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past ...

solutions with real impact. AI is already part of how we work, evolve, and innovate every day. The Role We are seeking an experienced Service Designer to join our Strategy & Foundations team for a 6-month fixed-term contract. You will be embedded in a product program … leading dealership management software providers, collaborating closely with a talented team including a Digital Strategist, User Researcher, UX Designer, and Technical Architect. As a Service Designer, you will map end-to-end service experiences across a complex multi-product ecosystem. Your focus will be on creating service ...

products and services that could be used to improve user experiences and outcomes. Our ideal candidate has extensive experience in large-scale product-led design and development with a deep understanding of design standards, service design, and user experience. You should have a proven track record … experience, accessibility, and inclusivity, translating user needs and defined business requirements into product features and initiatives Form and facilitate cross-functional product discovery and design teams, ensuring representation by all relevant stakeholders, to achieve a balance of business, change management and technical interests, anchoring the teams to the expected ...

fellow returners. About the job you're considering We are looking for a junior-to-mid-level Interaction Designer to join our Experience Design community. You will work as part of a multidisciplinary team to design accessible, understandable and user-centred digital products and services. Much … work supports complex government and enterprise transformation, including services for our clients. You will be supported to refresh your interaction design skills, become familiar with current design tools and ways of working, and gradually take on greater responsibility as your confidence and experience develop. Your role Depending ...

Medical Device Service Engineer – Gloucester Opportunity: Do you have experience in designing the processes, documentation, training, and workflows required for the proper delivery, installation, support, and servicing of medical device products? Do you have experience of Cloud solution products? Looking for a contract role with an exciting global pharmaceutical …/medical device company? If yes then this is the role for you. Your role as a Medical Device Service Engineer will involve designing the processes, documentation, training, and workflows required for the proper delivery, installation, support, and servicing of products and then executing the design transfer ...

leading tech consultancy in the UK is seeking a Lead Interaction Designer to drive service delivery through design in the public sector. The role involves mentoring designers and fostering effective client relationships. The ideal candidate will have strong UX, interaction, and product design skills, along with experience … guiding design processes. Benefits include a flexible benefits platform, paid counseling, and opportunities for professional growth. Applicants must be prepared for SC clearance requirements. #J-18808-Ljbffr ...

NHSE, DHSC, NHSBSA, ICBs, Primary or Secondary Care. You will be a leader of leaders, coaching Senior Product Managers and advocating for user-centred design across the health sector. Hippo will provide exciting opportunities to share your expertise, represent the product function at the executive level, influence senior health … wide range of internal teams, clinical experts, external partners, and senior stakeholders, successfully presenting evidence‐based business cases. Champion and embed GDS (Government Digital Service) and NHS Service standards at an organisational and portfolio level, guiding multiple products and capabilities through service assessments and complex regulatory environments. ...

Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions.Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward. We're looking for a Staff Conversation Designer … join in London and set the design direction for AI-powered support across Deliveroo, DoorDash and Wolt. You'll bring a strong AI fluency, technical practice, and editorial point of view to build and shape conversations powered by our LLM models: deciding what a conversation needs to say, what ...

technology services can withstand, respond to and recover from disruptive events. The role provides resilience expertise, assurance and governance across critical services, working with service owners, platform teams, SIAM, cyber security, business continuity and third-party partners. IT Resilience Policy: setting the overarching governance, principles, roles, assurance expectations … ongoing assurance for critical data and technology services. The role ensures the IT Resilience policy framework is practical, embedded and aligned to business priorities. Service owners remain accountable for maintaining service-specific recovery capability, while the IT Resilience Manager sets expectations, reviews evidence, tracks gaps and reports ...

private markets. We are at an early stage of the build and looking for Senior Software Engineers to partner closely with Principal Engineers to design and deliver foundational capabilities. This is a hands‐on role for someone who wants to help shape the architecture, standards, and engineering culture … platform while leveraging modern coding practices to deliver high-quality code and infrastructure. What you’ll do Design and build backend services for the platform, primarily in Go, running on AWS with Postgres as a core data store. Own features and services end-to-end: from shaping requirements ...

clients. We are recruiting for a Principal Consultant with a user research background to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … trusted advisor to senior client stakeholders, including executive leadership, using data, insight and primary research to influence decision-making and shape long-term service strategy to support better outcomes for service users Lead teams to ensure that products and services meet the needs of all users and adhere ...

manages over £11bn on behalf of over 315,000 clients who have sought the powerful combination of an easy-to-use, adaptable investment service and market-leading human advice. J.P. Morgan Personal Investing offers investments and digital wealth management services direct to consumers. Job Summary: As a Lead … partners—including researchers, content writers, product managers, marketers, commercial teams, and engineers—to create customer-led products and services. You will help shape the design process from discovery to delivery, ensuring our solutions are useful, straightforward, and empowering. Your work will directly impact the client experience and contribute ...

great time to join and really influence processes as they move from using a consultancy to building their own internal design and research team. The client This prestigious online education platform is evolving rapidly, and driving transformation of its platforms, digital products and experiences, in order to help them … courses. They need someone who can come into their London office twice a month. Sponsorship is not being offered. The role As a Senior Service Designer, you will report to the Head of Service Design, working across multiple Product Squads. Collaborating closely with the other functions (Engineering ...

company where you’ll be empowered to envision its most powerful applications, and to make them happen. About the role As a Senior Service Designer at Faculty, you will design complex service ecosystems across dynamic client environments, balancing user needs with strategic commercial goals within our Applied … division. Operating at the heart of client engagements, you will map intricate user journeys, construct systemic service blueprints, and lead cross‐functional alignment. By shaping multi‐channel services, facilitating high‐impact workshops, and guiding seamless handover processes, you will transform complex organisational challenges into innovative, scalable solutions that build ...

stakeholder discussions. Analyse, document and validate functional and non-functional requirements. Translate business needs into clear, actionable requirements that development teams can use to design and build solutions. Produce detailed functional specifications, user stories, acceptance criteria and supporting analysis documentation. Maintain requirements traceability and manage changes to requirements throughout … lifecycle. Challenge requirements where appropriate to ensure that proposed solutions address the underlying business need rather than simply replicating existing processes. Process Analysis and Design Analyse and document As-Is business processes, identifying inefficiencies, pain points, opportunities and constraints. Design To-Be processes that support new or enhanced ...

stakeholder discussions. Analyse, document and validate functional and non-functional requirements. Translate business needs into clear, actionable requirements that development teams can use to design and build solutions. Produce detailed functional specifications, user stories, acceptance criteria and supporting analysis documentation. Maintain requirements traceability and manage changes to requirements throughout … lifecycle. Challenge requirements where appropriate to ensure that proposed solutions address the underlying business need rather than simply replicating existing processes. Process Analysis and Design Analyse and document As-Is business processes, identifying inefficiencies, pain points, opportunities and constraints. Design To-Be processes that support new or enhanced ...

Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. At Claranet, we’re experienced … operate Duties and Responsibilities Build and nurture excellent relationships with new logo customers aligned to strategic industry verticals by understanding their needs, ensuring exceptional service and seamless customer journeys Identify new business opportunities across Claranet UK’s full portfolio of products and services leveraging support from relevant Sales Specialists ...

translate these into digital, data and technology requirements that deliver measurable outcomes. Working across the organisation, you'll identify opportunities for digital transformation and service improvement, helping to shape demand, prioritise requirements and ensure technology delivers genuine value. Key responsibilities of the Business Relationship Manager will include * Acting … strategic interface between DDaT and key business areas * Building strong relationships with senior stakeholders and service leads * Understanding business priorities, challenges and opportunities and translating these into clear DDaT requirements * Supporting the development and delivery of digital roadmaps aligned to organisational priorities * Capturing, assessing and prioritising demand for digital ...

skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence. Extensive knowledge of human factors, ethnography, and the user-centred design process for product and service design in an iterative development environment. Demonstrable knowledge, experience in and passion for user centred design practices. Proven experience of audience modelling and developing design personas. Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions). Comfortable working with data, from gathering and analysis through to design ...

Service Designer | Government Digital Programme Up to £550/day Inside IR35 Long-term contract Mainly remote with travel to Leeds around 1-2 times per month A consultancy partner is looking for an experienced Service Designer to support a long-term government digital programme. Essential experience: Strong … government/GDS Service Design background Discovery, Alpha and Beta delivery Journey mapping and service blueprinting Strong workshop facilitation and stakeholder engagement Experience working within agile multidisciplinary teams Working closely with User Research, Product, Content and Delivery Good understanding of the GDS Service Standard Please apply ...