26 to 50 of 91 Service Management Jobs in the East of England

Service Asset and Configuration Management (SACM) Clearance Level - High (Active or eligibility to gain DV STRAP) Location: Huntingdon UK UNLEASH YOUR POTENTIAL The Service Asset and Configuration Management (SACM) is part of the Service Management team (ITAM Team) and provides consistent & efficient management of Assets and Service Configurations within the service for Leidos customers click apply for full job details ...

CMDB Application Developer & Reporting Specialist to support a major Defence customer by developing and maintaining a centralised CMDB solution that underpins critical IT Service Management and Digital Workplace services. You will be responsible for building and improving CMDB applications, automating data collection, integrating multiple technology sources, and delivering … insightful dashboards and KPI reporting. The role will play a vital part in improving service visibility, governance, operational performance, and decision-making across secure and complex environments. Key Responsibilities Design, develop and maintain CMDB applications and workflows. Create user-friendly interfaces for Configuration Item (CI) management. Integrate infrastructure, asset ...

Essex ICB IT team. Digital and IT are a key pillar of the NHS plan, this role will help deliver an excelleent GPIT service to over 200 general practice sites across Essex and support the ICB to deliver on its Population Health Management Plan, along with the shift … GPIT and the The Primary Care Digital Services Operating Model Have a good understanding of digital technology procurement processes and be competent in contract management and reviews Understand IT service management and be able to work with the ICB IT support provider to ensure continued good ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs … join our team in Digital Operational Services. This role provides a superb opportunity to be a Senior Service Delivery Manager leading the delivery of essential roadside technology services that are critical to the delivery of a safe and reliable motorway and trunk road network. If you are passionate about ...

function. The role embeds AI into core IT practices including the project lifecycle, IT operations, cloud migration, software development, quality, observability and service management. It builds and operates the foundational AI for IT platforms, and leverages enterprise platforms and standards for agent orchestration, knowledge systems and guardrails to deliver … IT. Define adoption roadmaps, investment priorities, operating measures and outcomes. AI for IT Platforms Influences IT platforms/tooling while leveraging EAI's token management, AI gateway, MCP gateway and agentic orchestration standards. Leverage agent orchestration standards, knowledge systems, guardrails and Model Context Protocol platforms for agentic AI. Contributes ...

Exalto Consulting is supporting a global manufacturing organisation in the search for an experienced ServiceNow ITSM Project Manager to lead the delivery of strategic service management initiatives across an international business. This is initially a 12 month FTC role paying up to £70,000 basic salary Key Responsibilities … ensure successful outcomes. Drive effective governance, reporting, and communication throughout the project lifecycle. Support process improvement initiatives across Incident, Problem, Change, Request, and Service Catalogue management. Ensure solutions align with business needs and contribute to operational efficiency and service excellence. What We're Looking For Proven experience delivering ...

Senior Manager, Enterprise Architecture Management (m/f/d) Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally … innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance The Senior Manager, Enterprise Architecture Management (m/f/d), leads the global Enterprise Architecture Management (EAM) governance function for NTT Global Data Centers. This role is responsible ...

experienced Digital Operations Manager to provide senior operational leadership within our Digital Services team. This is a key role responsible for the effective management and coordination of resources across the Digital resource hub in the Digital Service Operations and Governance team. The post holder will ensure that … Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner ...

across water, energy, transport and telecom. Reporting to the Head of Technology Assets & Value, the Software Asset Manager will establish and lead Software Asset Management (SAM) across M Group Technology. You will be responsible for governing software assets throughout their lifecycle, ensuring effective management of licences, renewals, usage … compliance, costs and supplier relationships. Working closely with Technology, Finance, Procurement, suppliers and managed service providers, you will provide trusted insight into software assets, enabling informed decision-making, reducing risk, and driving value across the organisation. You will play a key role in improving software governance, audit readiness ...

work with integrated technologies in a fast-paced hospitality environment. What you'll be doing: Act as the technology specialist for kiosk, key management and guest access solutions across our hotel estate. Support the design, implementation and continuous improvement of technology solutions that enhance the guest journey from check … hotel technology ecosystem. Investigate technical issues, identify root causes and drive sustainable resolutions. Provide technical expertise and guidance across product, platform and service initiatives. Support solution design, configuration, testing, implementation and ongoing operational support activities. Ensure solutions meet agreed standards for performance, security, resilience and supportability. Build and maintain ...

Cleared Network Engineer to support our defence client on a contract basis. This contract role will focus on network infrastructure, security, service support and crypto management within a high-profile technical environment. Key Responsibilities: Provide dedicated network support at the Stevenage site, with Bolton and Bristol also within … technical intelligence. Support business initiatives as part of the wider network engineering team. Build effective relationships with partners and external suppliers to optimise service delivery. Work with security teams on security reporting, risk analysis and network assurance. Collaborate with service management and network service teams ...

Join our IT team as an IT Analyst at our Haverhill manufacturing site to play a key role in the operational management, maintenance, support and continuous improvement of the Company’s IT infrastructure. The IT Analyst role ensures the availability, reliability, security and compliance of IT systems supporting business … Working within a regulated environment, the position contributes to computer system validation, cybersecurity, data integrity, audit readiness and regulatory compliance. Your Responsibilities Infrastructure & Network Management Administer and maintain server, storage, network and cloud environments. Manage backups, patching, monitoring, disaster recovery and business continuity processes. Support Microsoft 365, Active Directory ...

/visual support Supporting meeting rooms, Microsoft Teams equipment, displays, and screens Managing local data room access, audits, and operational standards Updating and managing service requests within ServiceNow (SNOW) Applying ITIL best practices across Incident, Change, Problem, Knowledge, and Service Request Management Supporting a business operation that … runs 24/7/365 alongside the wider IT team What We're Looking For Experience within a Desktop Support, IT Support, or Service Desk environment Strong knowledge of Microsoft 365 applications and troubleshooting Experience working with mobile devices, printers, scanners, and end-user hardware Excellent problem-solving ...

MBDA’s Digital Excellence Office, fostering the transparency and cross-functional synergy required to institutionalize global best practices. At the intersection of quality, risk management and operational excellence lies the ability to translate corporate requirements into actionable team success. Salary: Circa £80,000 depending on experience Dynamic (hybrid) working … strategic anchor between the DEX organization and MBDA’s corporate governance frameworks. The role is responsible for ensuring full alignment with the Business Management System (BMS), mitigating operational risk, and managing the end-to-end audit and quality process. Acting as both a regulatory liaison and an internal consultant ...

large and complex IT environment. You will be responsible for supporting end users, resolving technical incidents, deploying hardware and software, and ensuring excellent customer service across multiple sites. This opportunity would suit an experienced Desktop Support Engineer, Endpoint Engineer, IT Support Analyst or EUC Support Engineer who enjoys … equipment Support hardware refresh and technology rollout projects Escalate complex incidents where required and work closely with specialist teams Maintain accurate asset management and support documentation Deliver excellent customer service, keeping users informed throughout the resolution process Essential Experience Proven experience in a 2nd Line Desktop Support, Endpoint ...

experienced IT PLM Lead to join our IT team at Hethel and take responsibility for the strategic direction, ongoing support and lifecycle management of our Product Lifecycle Management (PLM) systems. This is a key role supporting business-critical IT products used across Lotus Engineering, Manufacturing and wider product … business. You will manage the full application lifecycle, from the successful transition of projects into production through to capacity, release, change and service management. As a subject matter expert, you will work closely with teams across the business to ensure our PLM environment delivers an effective, integrated and high ...

design standards.* Review and sign off on as-built configurations, ensuring alignment with designed architecture and enterprise technology standards.* Maintain ownership of application configuration management and technical platform integrity.* Support the development of tactical solutions addressing Primavera P6 platform obsolescence.* Contribute to the design and implementation of the strategic … Strong technical expertise supporting Primavera P6 enterprise environments.* Knowledge of P6 architecture, configuration, platform deployment, and lifecycle management.* Experience supporting integrated project and portfolio management solutions or similar enterprise portfolio management platforms.* Experience designing and supporting enterprise application architectures across application, database, and infrastructure layers.* Knowledge of platform ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate will … establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective ...

part of a growing IT Operations team where accurate asset data underpins effective decision-making, compliance, and cost control. Working closely with technical teams, service management, and key stakeholders, you’ll help ensure IT assets are well managed, visible, and delivering value throughout their lifecycle. The team values … organisational standards & regulatory requirements Develop and optimise best-practice SACM processes both within the team and in advising other stakeholders, ITIL functions and service owners Develop and deliver regular reports on SACM activities, providing insights and recommendations Monitor asset utilisation and compliance along with cost optimisation recommendations Perform regular ...

Computacenter is seeking a Global Service Delivery Leadership Director to lead a large international service delivery community across core countries and nearshore/offshore locations. The role delivers against customer commitments, service levels, cost baselines and commercial targets, while partnering with Sales, Service Management and customers to drive service excellence and commercial success. #J-18808-Ljbffr ...

senior engineers (CCNP/FCP/CCIE level) who monitor, maintain and resolve complex network issues for our customers. You’ll drive high‐quality service delivery and ensure the team is performing at its best, supporting ticket ownership where needed and setting the standard for operational excellence. … doing 🎯 Leading, motivating, and developing a team of senior Network Operation Centre (NOC) Engineers Ensuring the team are following best practice for incident, problem, service and change enablement in line with the specific needs of our customers Oversight of team tasks including investigation, troubleshooting, diagnosis, resolution, and recovery ...

operating systems. - Perform backup restoration activities and ensure successful recovery of protected workloads. - Deliver technical changes in line with established ITIL Incident and Change Management processes. - Support ongoing Managed Service activities and project delivery. - Work closely with technical teams to resolve backup and infrastructure-related issues. - Support planned … Windows and Linux, including RHEL and SLES. - Knowledge of AIX and Solaris backup environments. - Strong troubleshooting and problem-solving skills. - Good understanding of ITIL Service Management, particularly Incident and Change Management. - Strong teamwork and interpersonal communication skills. - Proactive approach to workload management and technical problem resolution. ...

Stevenage. This is a hands-on Level 2 support and administration role, requiring strong knowledge of Google Workspace alongside excellent ITSM and incident management experience. Key Skills Required: Advanced Google Workspace Administration Strong L2 Google Workspace support experience Gmail, Google Meet, Drive, Chat, Docs, Sheets & Slides User account … application/service management Expert-level incident & request management Remedy/enterprise ITSM experience Strong ITIL/ITSM process knowledge Google case management Microsoft 365/Global Email awareness Basic understanding of network infrastructure Ability to identify technical and ITIL process gaps You'll be responsible ...

arrangements and relevant legislation in the delivery of ICT projects. To enable the effective delivery of ICT systems, infrastructure and application changes that support service delivery and organisational priorities. Support the planning, coordination and delivery of ICT projects and workstreams, ensuring activities are tracked and progressed appropriately. Ensure that … appropriate. Support the implementation of new systems, upgrades and infrastructure changes, working across applications and technical environments. Be a role model for the service, demonstrating authenticity, integrity, resilience and compassion and focusing on communication, personal development and wellbeing. Accountabilities - Service Delivery: Support the delivery of ICT and digital ...

arrangements and relevant legislation in the delivery of ICT projects. To enable the effective delivery of ICT systems, infrastructure and application changes that support service delivery and organisational priorities. Support the planning, coordination and delivery of ICT projects and workstreams, ensuring activities are tracked and progressed appropriately. Ensure that … appropriate. Support the implementation of new systems, upgrades and infrastructure changes, working across applications and technical environments. Be a role model for the service, demonstrating authenticity, integrity, resilience and compassion and focusing on communication, personal development and wellbeing. Accountabilities – Service Delivery: Support the delivery of ICT and digital ...