151 to 175 of 219 Service Management Jobs in the South East

Direct experience supporting manufacturing systems or ERP processes. Experience implementing or improving ERP modules, particularly in manufacturing, inventory, procurement or production environments. Product Lifecycle Management (PLM), engineering change control or product configuration systems. Aerospace, defence, advanced manufacturing, pharmaceuticals, medical devices or other highly regulated industries. Experience working with export … controlled or otherwise sensitive technical information. Atlassian Jira, Jira Service Management and Confluence. Quality Management Systems (QMS), CRM, HRIS or other enterprise applications. Knowledge of APIs, middleware, or enterprise system integrations. Experience supporting application upgrades, releases, implementations, user training, or technology projects. Security Requirement To be eligible ...

client.You will work as a front-line technical engineer responsible for resolving software issues, monitoring performance, and performing root cause analysis. The role involves service management and minor enhancement activities as part of ongoing Application Management delivery.Working PatternHybrid — up to 3-4 days on site per weekRotating … according to SLAAssisting in the deployment of software patches, upgrades, and configuration changes across Production and Non-Production environmentsActively tracking application health using performance management tools, log files, and automated alertsInvestigating Windows Event Viewer and application logs to identify root causes of errorsCreating and updating knowledge base articles ...

delivery partners, you will align recurring updates with project-delivered changes and make release readiness visible. The separate delivery team retains IBM programme management; authorised business and service owners retain acceptance and risk decisions. You will plan readiness around Oracle’s scheduled SaaS updates and coordinate discretionary feature … mitigations. Prepare release-readiness evidence covering test outcomes, outstanding defects, residual risks, business acceptance and operational readiness. Route decisions to authorised owners; obtain receiving service-owner acceptance separately from business UAT sign-off. Coordinate approved production rollout, release communications, support handover and post-release validation with technical and service ...

candidates must be comfortable working across both modern and legacy packaging technologies. You will work closely with application owners, desktop engineering, infrastructure, security and service management teams, and deal directly with customer stakeholders. You must be able to take ownership of packaging requests, manage priorities and explain risks … options and progress clearly. ESSENTIAL EXPERIENCE AND CAPABILITIES Proven enterprise application packaging experience, ideally gained within a desktop transformation or large managed-service environment. Strong packaging experience for Windows 10 and Windows 11, including complex applications with dependencies, drivers, licensing or custom configuration. Expert knowledge of Windows Installer ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly … client onboarding and producing high-quality technical documentation Providing guidance and technical direction to 1st and 2nd line teams Working within change control and service management processes Supporting customers professionally via phone, email, and self-service portals Participating in an on-call rota (up to one week ...

development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous. An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications … with other platforms. Powershell script skills - + Javascript + Maria DB. Ideally you will have obtained some of the following certifications: ServiceNow Certified Administrator, Service Now Certified Implementation Specialist, Service Now Application Developer, ITIL Foundation, Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service ...

making a meaningful impact, we invite you to bring your expertise and energy to our team. What You’ll Do At Elekta: As our Service Sales Specialist, you’ll drive the sale and renewal of service agreements across Elekta’s product portfolio within the UK & Ireland. … experience. Managing the full sales cycle, you’ll develop customer engagement plans, create commercial proposals, lead negotiations and secure orders. You’ll also identify service, upgrade and lifecycle opportunities to help customers maximise the value of their Elekta solutions. Responsibilities: Manage service agreement renewals, warranty conversions ...

candidates must be comfortable working across both modern and legacy packaging technologies. You will work closely with application owners, desktop engineering, infrastructure, security and service management teams, and deal directly with customer stakeholders. You must be able to take ownership of packaging requests, manage priorities and explain risks … builds. Provide third-line support for packaging and deployment issues, diagnosing failures using installer logs and troubleshooting tools. Work within Change, Release and Configuration Management processes, maintaining accurate records, package documentation and working instructions. Produce deployment and application estate reporting to support decision-making and lifecycle planning. Contribute ...

optimise Azure services, including IaaS workloads and Azure Virtual Desktop (AVD) Manage and maintain Windows Server and virtualised environments across customer estates Contribute to service improvement, and infrastructure enhancement initiatives Identify opportunities to improve reliability, performance, security, and operational efficiency Mentor junior engineers and share technical knowledge across … networking and storage technologies Thrive on solving complex technical issues and seeing them through to resolution Enjoy collaborating with colleagues and delivering excellent service to customers Desirable: Hold an AZ-104 (Microsoft Azure Administrator) certification, or are working towards one Have exposure to Linux administration, Infrastructure as Code ...

critical part in maintaining the configuration of IT based processing systems to the optimum operational and test specific standards. Reporting to the Sustainment Service Desk Manager and LMSOC Technical Manager , The Software Configuration Analyst will be responsible for but not limited to supporting, execution and automation of software deployments … production environments, ensuring accurate, timely, and fault-free configuration and software deployments. Monitor mission-critical applications and services, analyse performance trends, investigate service degradation, and troubleshoot application and configuration issues. Support development and integration activities, including defect management, performance trials, system validation, and agile sprint release deployments. Work ...

last three years. After 30 years in the sector they have carved out a fantastic reputation for quality and providing the very best service to their clients. They are now looking for a Tech Bar Specialist to work with one of their clients on a contract basis. As previously … complex user, device and application issues while acting as a senior escalation point for colleagues. You will help deliver a high-confidence walk-up service where ownership, communication and first-time-fix matter. Furthermore, you will: Provide advanced walk-up and deskside support across Windows endpoints, Microsoft 365, identity ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting‐edge innovation backed by market‐leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly … client onboarding and producing high-quality technical documentation Providing guidance and technical direction to 1st and 2nd line teams Working within change control and service management processes Supporting customers professionally via phone, email, and self‐service portals Participating in an on‐call rota (up to one week ...

technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company … global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO2 emissions annually ...

client onboarding and producing high-quality technical documentation Providing guidance and technical direction to 1st and 2nd line teams Working within change control and service management processes Supporting customers professionally via phone, email, and self-service portals Participating in an on-call rota (up to one week … exploring automation, and eager to contribute to a modern, forward-thinking business. BASIC DBS: This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need ...

technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting‐edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company … global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO2 emissions annually ...

work to have real operational impact. What You’ll Do As a Technical Assurance Delivery Coordinator, you’ll work closely with engineering, delivery, and service teams to ensure that delivery activities are aligned to agreed standards, governance processes, and lifecycle controls. The focus of the role is on tracking … Support Coordinate assurance activities across projects and delivery workstreams. Maintain governance frameworks, templates, and reporting packs. Track progress against delivery lifecycle checkpoints (SDLC, STLC, Service Transition). Support preparation for governance boards, audits, and assurance reviews. Ensure required documentation is complete, up-to-date, and stored appropriately. Delivery Coordination ...

annum (Dependent on experience) + Benefits Role Overview We are looking for an experienced Halo ITSM Consultant to join a global leader in IT Service Management. In this client-facing role, you will take ownership of the full consultancy lifecyclefrom discovery and solution design through configuration, testing, deployment … continual service improvement. You will translate complex business requirements into scalable, efficient HaloITSM solutions that elevate operational performance, user experience, and reporting capabilities. Key Responsibilities Consultancy & Solution Design: Lead client discovery workshops, advise on ITSM best practices and automation opportunities, and produce clear technical documentation and solution designs. Configuration ...

matter. This is a contract role offering the chance to work in a fast-moving environment, explore new technologies, and help build a better service-within a secure setting. What you'll be doing: Monitor systems using event management tooling and respond to incidents through the incident process … Triage, investigate and resolve 2nd-line tickets within agreed SLAs, keeping ticket hygiene and documentation spot on Escalate appropriately via the service management team when issues need further support Contribute to knowledge articles and SOPs, supporting continuous improvement and "shift-left" thinking Apply a logical troubleshooting approach ...

activities following the full end to end Software Development Lifecycle. Assist in translating business needs into clear user stories and acceptance criteria within requirements management tooling (Jira), supporting sprint planning and backlog grooming. Actively participate in agile ceremonies (sprint planning, stand-ups, retrospectives, reviews) as an engaged team member. … communication between technology and business stakeholders, supporting the resolution of day-to-day queries. Support the resolution of incidents and change requests within committed service levels. Support the recording and reporting of status for assigned items and modification requests. Stay abreast of industry trends, emerging technologies, and best practices ...

storage support background who is comfortable with event monitoring, triage and escalation in a secure environment and is looking to develop further across lifecycle management and disaster recovery. The Role You will be involved in: Maintaining and supporting the backup and storage solution to allow high availability of data … event of loss or disaster recovery Conducting daily checks of the solution Monitoring Event Management tooling, with triage and escalation critical to the role Assisting a high profile user community with daily contact with customers and stakeholders Working through the IT Service Management toolset Producing documentation ...

coordinate and execute direct-to-CSP transfers from EA, MCA-E, MCA-I and PAYG arrangements into the Bytes CSP programme. Risk and remediation management: Identify transfer constraints, dependencies and incompatibilities, coordinate remediation activity and elevate issues that could affect successful delivery. Customer and stakeholder coordination … primary customer contact throughout the onboarding process, coordinating activity across the customer, Bytes, Microsoft and relevant third parties. Service continuity and validation: Protect existing Azure resources and configurations throughout the transfer process and validate successful completion before handover. Governance and documentation: Maintain accurate engagement records, transfer plans, approvals, risk ...

that drives us toward our mission. Your Key Outcomes and Responsibilities Monitor security alerts continuously and take timely, consistent action in line with agreed service priorities, protecting customer services and reducing the time threats remain undetected or uncontained. Analyse alerts and supporting telemetry from SIEM, EDR and XDR platforms … document an evidence-based rationale and escalation material risk without delay. Create and maintain complete, accurate cyber security incident records in the relevant IT service management (ITSM) tool, ensuring that evidence, timestamps, affected assets, indicators, actions, ownership and escalation decisions support effective response, handover and audit. Correlate logs ...

Developed Vetting (DV) Cleared Infrastructure Engineer looking for a role where you can work across project delivery, service transition and operational support within a major Defence programme? Join a team of infrastructure professionals delivering and supporting secure messaging and infrastructure platforms operating within highly classified environments. Based on site … maintenance activities. A proactive approach to taking ownership of work and delivering against objectives. It would be great if you had: Knowledge of ITIL Service Management processes and practices. Accreditation to MCP level or equivalent. Experience of Infrastructure-as-Code or server infrastructure automation concepts. Experience supporting secure ...

motivation to develop quickly in the role.Your Key Outcomes and Responsibilities• Monitor security alerts continuously and take timely, consistent action in line with agreed service priorities, protecting customer services and reducing the time threats remain undetected or uncontained.• Analyse alerts and supporting telemetry from SIEM, EDR and XDR platforms … document an evidence-based rationale and escalate material risk without delay.• Create and maintain complete, accurate cyber security incident records in the relevant IT service management (ITSM) tool, ensuring that evidence, timestamps, affected assets, indicators, actions, ownership and escalation decisions support effective response, handover and audit.• Correlate logs ...

highly motivated infrastructure and security professional with experience operating within a multi-site environment. You'll have a strong technical background, excellent stakeholder management skills and a proactive approach to delivering secure, reliable and scalable technology solutions. Key Responsibilities Develop and deliver the UK infrastructure and cyber security strategy. … Ensure high availability, resilience and performance across infrastructure platforms. Lead cyber security governance, risk management and incident response activities. Manage cloud services, networks, servers, storage and end-user computing environments. Drive infrastructure standardisation and technology lifecycle management. Own business continuity and disaster recovery capabilities. Manage infrastructure suppliers, service ...